Whenever flights are cancelled or delayed, it can be frustrating and inconvenient for passengers. However, the European Union has a regulation 261 that helps protect passengers in such situations. Under EU 261, if your flight is delayed or cancelled, the airline has to provide you with compensation and assistance. This article will focus on SpiceJet flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
EU Regulation 261 is the regulation that deals with the rights of air passengers. Specifically, this legislation covers diverse cases, including flight cancellations, delays, rebooking, etc., and obligates airlines to handle individual cases with fairness and care. If the incident happens due to the airline’s fault, any passenger who underwent certain inconveniences is entitled to receive compensation. Moreover, passengers may be entitled to certain benefits, which we will discuss further in the article.
Right to Compensation
The EU 261 includes regulations regarding the compensation process, including assistance to people experiencing air travel disruptions. In particular, the amount of compensation you can be eligible for is up to 600 euros per passenger. This sum varies, depending on your circumstances.
SpiceJet Flight Cancellation Compensation
First and foremost, travelers should be aware that the airline must inform them about the cancellation of their flight. If the airline informs you less than fourteen days before your flight date and does not offer any alternative flight, the airline, according to the EU 261, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but arrives at his destination later than the scheduled arrival time of the original flight, the passenger may also be entitled to compensation. The table below shows the airline’s obligations based on the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
SpiceJet Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for three or more hours, the airline is obligated to provide compensation. If the flight is delayed for 5 hours or more, the passenger can expect a ticket refund or another flight to the final destination.
Furthermore, this is the case when the airline must also provide a passenger with beverages, some food, and accommodation. See essential details on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care refers to a specific aspect of EU Regulation 261/2004, which establishes standard rules on compensation and assistance for travelers in the event of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU261/2004 obliges airlines to provide certain assistance and services to passengers affected by significant delays or cancellations. These include:
- Food and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Two free phone calls, emails, or faxes
Upgrading and Downgrading
In situations where a passenger gets an alternative flight, it is good to be aware of upgrading and downgrading the flight’s class.
In situations, when the airline provides you with an upgraded class (for example, you had Economy but were upgraded to Business class), you won’t have to pay extra for this upgrade.
Regarding downgrading in class (in case you booked a Business class ticket, but were downgraded to Economy), you are entitled to obtain reimbursement. Here, you should be aware that the amount of compensation is entirely based on the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights cover any flights inside the European Union, as well as flights departing from or arriving in the European Union by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are cases, when passengers aren’t eligible for compensation for cancelled or delayed flights. Particularly, we talk about extraordinary circumstances that are beyond the airline’s control. Some of the examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
In addition, if the airline potentially could have done something to prevent problems with the flight and failed to handle the situation, you might be entitled to compensation.
Which Flights are Covered by EU 261/2004?
European Union Regulation 261 covers all flights departing from European Union airports. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, SpiceJet isn’t a European airline. Consequently, they don’t have to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim SpiceJet Compensation
Flight cancellation or delay can be a frustrating experience that can not only upset you but also ruin all your travel plans. Those who are unlucky enough to face a flight delay or cancellation should know exactly how to claim compensation. To apply for compensation, follow these steps:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will do our best to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.01.202620:30 | SpiceJet 51 | (PNQ) (DXB) | Delayed | Claim Refund |
07.01.202619:25 | SpiceJet 16 | (DXB) (AMD) | Delayed | Claim Refund |
07.01.202619:20 | SpiceJet 5 | (DEL) (DXB) | Delayed | Claim Refund |
07.01.202617:50 | SpiceJet 90 | (HKT) (DEL) | Delayed | Claim Refund |
07.01.202612:05 | SpiceJet 2905 | (BOM) (IXY) | Delayed | Claim Refund |
07.01.202610:25 | SpiceJet 89 | (DEL) (HKT) | Delayed | Claim Refund |
07.01.202608:10 | SpiceJet 904 | (IXB) (DEL) | Cancelled | Claim Refund |
07.01.202605:25 | SpiceJet 903 | (DEL) (IXB) | Cancelled | Claim Refund |
06.01.202615:55 | SpiceJet 487 | (IXZ) (CCU) | Delayed | Claim Refund |
05.01.202615:55 | SpiceJet 487 | (IXZ) (CCU) | Delayed | Claim Refund |
05.01.202614:00 | SpiceJet 2906 | (IXY) (BOM) | Delayed | Claim Refund |
05.01.202613:10 | SpiceJet 488 | (CCU) (IXZ) | Delayed | Claim Refund |
05.01.202612:05 | SpiceJet 2905 | (BOM) (IXY) | Delayed | Claim Refund |
04.01.202617:55 | SpiceJet 90 | (HKT) (DEL) | Delayed | Claim Refund |
04.01.202616:25 | SpiceJet 15 | (AMD) (DXB) | Delayed | Claim Refund |
04.01.202611:10 | SpiceJet 6 | (DXB) (DEL) | Delayed | Claim Refund |
04.01.202610:25 | SpiceJet 661 | (DEL) (SXR) | Delayed | Claim Refund |
04.01.202609:40 | SpiceJet 57 | (JAI) (DXB) | Delayed | Claim Refund |
04.01.202607:40 | SpiceJet 11 | (DEL) (DXB) | Delayed | Claim Refund |
03.01.202613:10 | SpiceJet 488 | (CCU) (IXZ) | Delayed | Claim Refund |
03.01.202610:45 | SpiceJet 2939 | (DEL) (DHM) | Cancelled | Claim Refund |
03.01.202609:20 | SpiceJet 937 | (DEL) (GOP) | Delayed | Claim Refund |
02.01.202612:05 | SpiceJet 2905 | (BOM) (IXY) | Delayed | Claim Refund |
01.01.202614:55 | SpiceJet 329 | (BOM) (VNS) | Delayed | Claim Refund |
01.01.202613:10 | SpiceJet 488 | (CCU) (IXZ) | Delayed | Claim Refund |
01.01.202612:25 | SpiceJet 525 | (PNQ) (VNS) | Delayed | Claim Refund |
01.01.202607:40 | SpiceJet 11 | (DEL) (DXB) | Delayed | Claim Refund |
31.12.202521:30 | SpiceJet 2920 | (HYD) (MAA) | Delayed | Claim Refund |
31.12.202518:20 | SpiceJet 658 | (VNS) (HYD) | Delayed | Claim Refund |
30.12.202520:30 | SpiceJet 51 | (PNQ) (DXB) | Delayed | Claim Refund |
30.12.202519:20 | SpiceJet 5 | (DEL) (DXB) | Delayed | Claim Refund |
30.12.202516:20 | SpiceJet 60 | (DXB) (BOM) | Delayed | Claim Refund |
30.12.202515:55 | SpiceJet 487 | (IXZ) (CCU) | Delayed | Claim Refund |
30.12.202510:25 | SpiceJet 89 | (DEL) (HKT) | Delayed | Claim Refund |
29.12.202521:10 | SpiceJet 449 | (HYD) (MAA) | Delayed | Claim Refund |
28.12.202515:55 | SpiceJet 487 | (IXZ) (CCU) | Cancelled | Claim Refund |
28.12.202512:10 | SpiceJet 23 | (IXM) (DXB) | Delayed | Claim Refund |
27.12.202519:20 | SpiceJet 5 | (DEL) (DXB) | Delayed | Claim Refund |
27.12.202512:05 | SpiceJet 2905 | (BOM) (PBD) | Delayed | Claim Refund |
26.12.202523:30 | SpiceJet 18 | (COK) (DXB) | Delayed | Claim Refund |
26.12.202523:10 | SpiceJet 12 | (DXB) (DEL) | Delayed | Claim Refund |
26.12.202519:25 | SpiceJet 16 | (DXB) (AMD) | Delayed | Claim Refund |
26.12.202515:55 | SpiceJet 336 | (BOM) (PAT) | Delayed | Claim Refund |
26.12.202513:10 | SpiceJet 488 | (CCU) (IXZ) | Delayed | Claim Refund |
26.12.202512:05 | SpiceJet 2905 | (BOM) (IXY) | Delayed | Claim Refund |
26.12.202509:40 | SpiceJet 57 | (JAI) (DXB) | Delayed | Claim Refund |
26.12.202508:50 | SpiceJet 55 | (ATQ) (DXB) | Delayed | Claim Refund |
26.12.202507:40 | SpiceJet 11 | (DEL) (DXB) | Delayed | Claim Refund |
25.12.202516:05 | SpiceJet 458 | (MAA) (AMD) | Delayed | Claim Refund |
25.12.202511:00 | SpiceJet 494 | (CCU) (AMD) | Delayed | Claim Refund |
24.12.202522:30 | SpiceJet 879 | (DEL) (BOM) | Delayed | Claim Refund |
24.12.202521:45 | SpiceJet 686 | (COK) (BOM) | Delayed | Claim Refund |
24.12.202521:10 | SpiceJet 105 | (DEL) (BOM) | Delayed | Claim Refund |
24.12.202519:15 | SpiceJet 701 | (AMD) (CCU) | Delayed | Claim Refund |
24.12.202518:50 | SpiceJet 554 | (GOP) (BOM) | Delayed | Claim Refund |
24.12.202517:50 | SpiceJet 90 | (HKT) (DEL) | Delayed | Claim Refund |
24.12.202515:55 | SpiceJet 487 | (IXZ) (CCU) | Delayed | Claim Refund |
24.12.202515:55 | SpiceJet 336 | (BOM) (PAT) | Delayed | Claim Refund |
24.12.202513:10 | SpiceJet 488 | (CCU) (IXZ) | Delayed | Claim Refund |
24.12.202512:05 | SpiceJet 2905 | (BOM) (IXY) | Delayed | Claim Refund |
23.12.202512:05 | SpiceJet 2905 | (BOM) (IXY) | Delayed | Claim Refund |
