Whenever flights get cancelled or delayed, it can be annoying and inconvenient for passengers. However, the European Union has a regulation 261/2004 that helps protect passengers in these situations. According to EU 261/2004, if your flight is cancelled or delayed, the airline has to provide you with compensation and assistance. This article will focus on Air Cairo flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
European Union Regulation 261 is the regulation that deals with the rights of air passengers. In particular, this legislation covers diverse cases, including rebooking, delays, flight cancellations, etc., and obligates airlines to resolve individual cases with care and fairness. If the situation occurs because of the airline’s fault, any traveler who experienced certain inconveniences is entitled to obtain compensation. Furthermore, passengers may be entitled to certain benefits, which we will discuss further in the article.
Right to Compensation
EU Regulation 261 encompasses rules concerning the compensation process, including assistance to travelers experiencing flight problems. In particular, the amount of compensation you can be eligible for is up to 600 euros per person. This sum ranges, depending on your specific case.
Air Cairo Flight Cancellation Compensation
First and foremost, travelers need to know that the airline must inform them about the cancellation of their flight. If the airline informs you less than fourteen days before your scheduled departure and does not offer any alternative flight, the airline, according to the EU 261/2004, must pay you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but arrives at his destination later than the original flight was supposed to, the passenger could be entitled to compensation. The table below shows the airline’s obligations according to the duration of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Air Cairo Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for three or more hours, the airline is obligated to pay compensation. If the flight is delayed for 5 hours or more, the passenger is entitled to a ticket refund or another flight to the final destination.
Furthermore, this is the case when the airline also must provide a passenger with refreshments, meals, and accommodation. See key information on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care refers to a specific aspect of EU Regulation 261/2004, which sets out standard rules on compensation and assistance to passengers in the event of flight cancellations, long delays, or denied boarding.
The “Right to Care” under EU261/2004 obliges airlines to provide certain assistance and services to passengers facing significant delays or cancellations. These include:
- Meals and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Emails or faxes and two free phone calls
Upgrading and Downgrading
In situations where a passenger receives an alternative flight, it is important to know about upgrading and downgrading the flight’s class.
In situations, when the airline provides you with an upgraded class (for instance, you had Economy but were upgraded to Business class), you won’t be charged additional fees for this upgrade.
Regarding downgrading in class (in case you booked a Business class ticket, but were downgraded to Economy), you are entitled to receive reimbursement. Here, it’s important to note that the amount of compensation is determined by the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Keep in mind that these rights apply to every flight within the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are cases, when passengers will not receive compensation for delayed or cancelled flights. Specifically, we talk about extraordinary circumstances that are outside of the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Furthermore, if the airline could hypothetically have done something to prevent problems with the flight and failed to handle the situation, you might be entitled to compensation.
Which Flights are Covered by EU 261/2004?
EU 261 applies to all flights departing from European Union airports. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Air Cairo is not a European airline. Therefore, they don’t have to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Air Cairo Compensation
Flight delay or cancellation is an unpleasant situation that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight delay or cancellation should be aware of the process to claim compensation. To apply for compensation, follow these steps:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws thoroughly and will strive to obtain your rightful compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
10.11.202509:00 | Air Cairo 3721 | Cairo (CAI) Bilbao (BIO) | Delayed | Claim Refund |
10.11.202507:30 | Air Cairo 60 | Cairo (CAI) Luxor (LXR) | Delayed | Claim Refund |
10.11.202507:10 | Air Cairo 8160 | Cairo (CAI) Luxor (LXR) | Delayed | Claim Refund |
10.11.202507:05 | Air Cairo 2943 | Frankfurt (FRA) Hurghada (HRG) | Delayed | Claim Refund |
10.11.202506:10 | Air Cairo 8064 | Cairo (CAI) Luxor (LXR) | Delayed | Claim Refund |
10.11.202506:00 | Air Cairo 69 | Cairo (CAI) Luxor (LXR) | Delayed | Claim Refund |
10.11.202504:00 | Air Cairo 441 | Cairo (CAI) Yanbu (YNB) | Delayed | Claim Refund |
09.11.202521:40 | Air Cairo 2908 | Hurghada (HRG) Erfurt (ERF) | Delayed | Claim Refund |
09.11.202521:35 | Air Cairo 820 | Napoli (NAP) Sharm el-Sheikh (SSH) | Delayed | Claim Refund |
09.11.202518:00 | Air Cairo 819 | Sharm el-Sheikh (SSH) Napoli (NAP) | Delayed | Claim Refund |
09.11.202516:30 | Air Cairo 452 | Jeddah (JED) Cairo (HBE) | Delayed | Claim Refund |
09.11.202511:45 | Air Cairo 458 | Jeddah (JED) Cairo (HBE) | Delayed | Claim Refund |
09.11.202509:10 | Air Cairo 8935 | Cairo (CAI) Doha (DOH) | Delayed | Claim Refund |
09.11.202509:00 | Air Cairo 442 | Yanbu (YNB) Cairo (CAI) | Delayed | Claim Refund |
09.11.202508:05 | Air Cairo 2960 | Hurghada (HRG) Berlin (BER) | Delayed | Claim Refund |
09.11.202505:30 | Air Cairo 388 | Belgrade (BEG) Hurghada (HRG) | Delayed | Claim Refund |
09.11.202505:10 | Air Cairo 441 | Cairo (CAI) Yanbu (YNB) | Delayed | Claim Refund |
09.11.202502:40 | Air Cairo 472 | Jeddah (JED) Cairo (HBE) | Delayed | Claim Refund |
08.11.202523:40 | Air Cairo 2964 | Hurghada (HRG) N?rnberg (NUE) | Delayed | Claim Refund |
08.11.202522:30 | Air Cairo 8069 | Luxor (LXR) Cairo (CAI) | Cancelled | Claim Refund |
08.11.202522:30 | Air Cairo 8042 | Cairo (CAI) Hurghada (HRG) | Delayed | Claim Refund |
08.11.202520:45 | Air Cairo 8068 | Cairo (CAI) Luxor (LXR) | Cancelled | Claim Refund |
08.11.202519:40 | Air Cairo 8048 | Cairo (CAI) Hurghada (HRG) | Delayed | Claim Refund |
08.11.202516:20 | Air Cairo 24 | Cairo (CAI) Hurghada (HRG) | Delayed | Claim Refund |
08.11.202515:50 | Air Cairo 2991 | Vienna (VIE) Hurghada (HRG) | Delayed | Claim Refund |
08.11.202515:30 | Air Cairo 2983 | Dusseldorf (DUS) Marsa Alam (RMF) | Delayed | Claim Refund |
08.11.202514:55 | Air Cairo 304 | Istanbul (SAW) Cairo (CAI) | Delayed | Claim Refund |
08.11.202514:35 | Air Cairo 3062 | Nantes (NTE) Luxor (LXR) | Delayed | Claim Refund |
08.11.202513:45 | Air Cairo 8074 | Cairo (CAI) Luxor (LXR) | Delayed | Claim Refund |
08.11.202513:25 | Air Cairo 2927 | Munich (MUC) Hurghada (HRG) | Delayed | Claim Refund |
08.11.202512:45 | Air Cairo 3110 | Madrid (MAD) Luxor (LXR) | Delayed | Claim Refund |
08.11.202510:30 | Air Cairo 303 | Cairo (CAI) Istanbul (SAW) | Delayed | Claim Refund |
08.11.202509:20 | Air Cairo 2960 | Hurghada (HRG) Berlin (BER) | Delayed | Claim Refund |
07.11.202516:15 | Air Cairo 212 | Amman (AMM) Cairo (HBE) | Delayed | Claim Refund |
07.11.202514:00 | Air Cairo 803 | Cairo (CAI) Rome (MXP) | Delayed | Claim Refund |
07.11.202513:10 | Air Cairo 8705 | Cairo (CAI) Rome (MXP) | Delayed | Claim Refund |
07.11.202510:00 | Air Cairo 452 | Jeddah (JED) Cairo (HBE) | Delayed | Claim Refund |
07.11.202509:45 | Air Cairo 461 | Cairo (CAI) Riyadh (RUH) | Delayed | Claim Refund |
07.11.202509:10 | Air Cairo 433 | Cairo (CAI) Dammam (DMM) | Delayed | Claim Refund |
06.11.202523:45 | Air Cairo 906 | Samara (KUF) Sharm el-Sheikh (SSH) | Delayed | Claim Refund |
06.11.202522:50 | Air Cairo 2934 | Hurghada (HRG) Hanover (HAJ) | Delayed | Claim Refund |
06.11.202517:20 | Air Cairo 433 | Cairo (CAI) Dammam (DMM) | Delayed | Claim Refund |
06.11.202515:30 | Air Cairo 486 | Madinah (MED) Cairo (HBE) | Delayed | Claim Refund |
06.11.202514:15 | Air Cairo 304 | Istanbul (SAW) Cairo (CAI) | Delayed | Claim Refund |
06.11.202510:30 | Air Cairo 8731 | Cairo (CAI) Berlin (BER) | Delayed | Claim Refund |
05.11.202522:40 | Air Cairo 486 | Madinah (MED) Cairo (HBE) | Delayed | Claim Refund |
05.11.202518:40 | Air Cairo 485 | Cairo (HBE) Madinah (MED) | Delayed | Claim Refund |
05.11.202517:25 | Air Cairo 469 | Cairo (CAI) Riyadh (RUH) | Delayed | Claim Refund |
05.11.202517:15 | Air Cairo 458 | Jeddah (JED) Cairo (HBE) | Delayed | Claim Refund |
05.11.202509:55 | Air Cairo 461 | Cairo (CAI) Riyadh (RUH) | Delayed | Claim Refund |
05.11.202509:05 | Air Cairo 2960 | Hurghada (HRG) Berlin (BER) | Delayed | Claim Refund |
04.11.202519:38 | Air Cairo 2921 | Zurich (ZRH) Hurghada (HRG) | Delayed | Claim Refund |
04.11.202515:10 | Air Cairo 8786 | Frankfurt (FRA) Cairo (CAI) | Delayed | Claim Refund |
04.11.202514:50 | Air Cairo 2943 | Frankfurt (FRA) Hurghada (HRG) | Delayed | Claim Refund |
04.11.202514:40 | Air Cairo 925 | Sharm el-Sheikh (SSH) Kaliningrad (KGD) | Delayed | Claim Refund |
04.11.202514:25 | Air Cairo 2920 | Hurghada (HRG) Zurich (ZRH) | Delayed | Claim Refund |
04.11.202509:10 | Air Cairo 815 | Sharm el-Sheikh (SSH) Bologna (BLQ) | Delayed | Claim Refund |
04.11.202502:15 | Air Cairo 2963 | N?rnberg (NUE) Marsa Alam (RMF) | Delayed | Claim Refund |
03.11.202519:40 | Air Cairo 2931 | Munich (MUC) Hurghada (HRG) | Delayed | Claim Refund |
03.11.202519:00 | Air Cairo 2971 | Hamburg (HAM) Hurghada (HRG) | Delayed | Claim Refund |
03.11.202513:45 | Air Cairo 2970 | Hurghada (HRG) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202512:00 | Air Cairo 2958 | Hurghada (HRG) Berlin (BER) | Delayed | Claim Refund |
03.11.202510:35 | Air Cairo 8731 | Cairo (CAI) Berlin (BER) | Delayed | Claim Refund |
03.11.202510:15 | Air Cairo 8759 | Cairo (CAI) Copenhagen (CPH) | Delayed | Claim Refund |
03.11.202510:10 | Air Cairo 476 | Jeddah (JED) Cairo (CAI) | Delayed | Claim Refund |
03.11.202510:05 | Air Cairo 8787 | Cairo (CAI) Munich (MUC) | Delayed | Claim Refund |
03.11.202510:00 | Air Cairo 2803 | Cairo (CAI) Rome (MXP) | Delayed | Claim Refund |
03.11.202510:00 | Air Cairo 805 | Cairo (CAI) Rome (MXP) | Delayed | Claim Refund |
03.11.202509:55 | Air Cairo 8791 | Cairo (CAI) Rome (FCO) | Delayed | Claim Refund |
03.11.202509:45 | Air Cairo 2960 | Hurghada (HRG) Berlin (BER) | Delayed | Claim Refund |
03.11.202509:10 | Air Cairo 8935 | Cairo (CAI) Doha (DOH) | Delayed | Claim Refund |
03.11.202509:00 | Air Cairo 3721 | Cairo (CAI) Bilbao (BIO) | Delayed | Claim Refund |
03.11.202508:35 | Air Cairo 3723 | Cairo (CAI) Malaga (AGP) | Delayed | Claim Refund |
03.11.202508:35 | Air Cairo 3723 | Cairo (CAI) Malaga (AGP) | Delayed | Claim Refund |
03.11.202508:05 | Air Cairo 8083 | Aswan (ASW) Cairo (CAI) | Delayed | Claim Refund |
03.11.202507:10 | Air Cairo 8160 | Cairo (CAI) Luxor (LXR) | Delayed | Claim Refund |
03.11.202506:20 | Air Cairo 129 | Cairo (CAI) Aswan (ASW) | Delayed | Claim Refund |
03.11.202506:00 | Air Cairo 8082 | Cairo (CAI) Aswan (ASW) | Delayed | Claim Refund |
03.11.202506:00 | Air Cairo 2 | Cairo (CAI) Sharm el-Sheikh (SSH) | Delayed | Claim Refund |
03.11.202506:00 | Air Cairo 50 | Cairo (CAI) Luxor (LXR) | Delayed | Claim Refund |
03.11.202504:20 | Air Cairo 8938 | Doha (DOH) Cairo (CAI) | Delayed | Claim Refund |
02.11.202521:15 | Air Cairo 2932 | Hurghada (HRG) Hanover (HAJ) | Delayed | Claim Refund |
02.11.202514:55 | Air Cairo 8732 | Berlin (BER) Cairo (CAI) | Delayed | Claim Refund |
02.11.202512:50 | Air Cairo 2977 | Leipzig-Halle (LEJ) Marsa Alam (RMF) | Delayed | Claim Refund |
01.11.202522:10 | Air Cairo 2934 | Hurghada (HRG) Hanover (HAJ) | Delayed | Claim Refund |
01.11.202520:45 | Air Cairo 2968 | Hurghada (HRG) Paderborn (PAD) | Delayed | Claim Refund |
01.11.202514:55 | Air Cairo 8732 | Berlin (BER) Cairo (CAI) | Delayed | Claim Refund |
31.10.202523:30 | Air Cairo 8937 | Cairo (CAI) Doha (DOH) | Delayed | Claim Refund |
31.10.202514:50 | Air Cairo 2941 | Frankfurt (FRA) Marsa Alam (RMF) | Delayed | Claim Refund |
31.10.202508:05 | Air Cairo 8023 | Sharm el-Sheikh (SSH) Cairo (CAI) | Delayed | Claim Refund |
31.10.202506:20 | Air Cairo 8022 | Cairo (CAI) Sharm el-Sheikh (SSH) | Delayed | Claim Refund |
31.10.202503:05 | Air Cairo 2963 | N?rnberg (NUE) Marsa Alam (RMF) | Delayed | Claim Refund |
30.10.202518:20 | Air Cairo 433 | Cairo (CAI) Dammam (DMM) | Delayed | Claim Refund |
30.10.202515:40 | Air Cairo 2921 | Zurich (ZRH) Hurghada (HRG) | Delayed | Claim Refund |
30.10.202515:30 | Air Cairo 486 | Madinah (MED) Cairo (HBE) | Delayed | Claim Refund |
30.10.202512:00 | Air Cairo 2920 | Hurghada (HRG) Zurich (ZRH) | Delayed | Claim Refund |
30.10.202510:10 | Air Cairo 493 | Cairo (CAI) Madinah (MED) | Delayed | Claim Refund |
30.10.202502:35 | Air Cairo 2917 | Cologne (CGN) Marsa Alam (RMF) | Delayed | Claim Refund |
29.10.202511:35 | Air Cairo 8731 | Cairo (CAI) Berlin (BER) | Delayed | Claim Refund |
29.10.202510:05 | Air Cairo 2960 | Hurghada (HRG) Berlin (BER) | Delayed | Claim Refund |
