Handling flight disruptions can be quite upsetting. However, the bright side is that the European Union has laws to help travelers when things get messed up. If you’re traveling by air in the EU, it’s smart to be aware of these protections. They can help you out if your flight goes off course.
Being aware of your options can make dealing with travel problems much easier. While it won’t make your flight go any faster, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Remember to inquire with airline representatives about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Edelweiss Air Flight Delay Compensation
Delays with flights from Edelweiss Air can be really annoying. However there’s a silver lining: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What counts is when you reach your destination, not when you take off. So keep an eye on your arrival time if you want to seek flight delay compensation.
Your compensation depends on the length of your journey. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed equally.
Want to know exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Edelweiss Air Flight Cancellation Compensation
The European Union has regulations to protect you if your flight is cancelled. Here’s what you should know:
In the event of a flight cancellation less than two weeks before your planned travel date, you might get compensation of up to €600. But there’s a catch – the airline can avoid paying if they can get you on another flight that aligns closely with your original schedule.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you can still get compensation. The most important thing is when you reach your final destination.
The amount you could receive depends on two things:
- The distance of your flight
- How late you arrive
Therefore, even if you arrive later than planned, you might still get some compensation.
Look at the table below to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Edelweiss Air
It’s important to understand how to request the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws well and will make every effort to get you your compensation. You only incur a fee if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed because of operational reasons or technical issues, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you qualify for compensation.
Which Edelweiss Air Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They apply to all flights departing from an airport within an EU country and any flight coming into a European Union member state airport provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline to, from, or within Europe, you likely have these rights. It’s good to understand these laws – they’re in place to support you if something goes wrong with your flight. They make sure you’re not left on your own when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Edelweiss Air is not always responsible when flights are delayed or cancelled. Occasionally, events occur that the airline has no control over, like extreme weather or unexpected problems.
For example, if there’s a sudden storm, an airport emergency, or air traffic controllers go on strike, Edelweiss Air isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these situations occur, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
16.06.202513:15 | Edelweiss Air 6 | Zurich (ZRH) Seattle (SEA) | delayed | Claim Refund |
11.06.202513:15 | Edelweiss Air 186 | Zurich (ZRH) Antalya (AYT) | delayed | Claim Refund |
11.06.202511:55 | Edelweiss Air 296 | Zurich (ZRH) Newquay (NQY) | delayed | Claim Refund |
09.06.202515:10 | Edelweiss Air 295 | Bristol (BRS) Zurich (ZRH) | delayed | Claim Refund |
09.06.202513:25 | Edelweiss Air 294 | Zurich (ZRH) Bristol (BRS) | delayed | Claim Refund |
09.06.202513:15 | Edelweiss Air 6 | Zurich (ZRH) Seattle (SEA) | delayed | Claim Refund |
02.06.202518:30 | Edelweiss Air 394 | Zurich (ZRH) Bari (BRI) | delayed | Claim Refund |
02.06.202513:15 | Edelweiss Air 6 | Zurich (ZRH) Seattle (SEA) | delayed | Claim Refund |
26.05.202510:40 | Edelweiss Air 280 | Zurich (ZRH) Ponta Delgada (PDL) | delayed | Claim Refund |
23.05.202509:40 | Edelweiss Air 1017 | Dusseldorf (DUS) Zurich (ZRH) | delayed | Claim Refund |
23.05.202507:30 | Edelweiss Air 1016 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
09.05.202511:40 | Edelweiss Air 114 | Zurich (ZRH) Marrakech (RAK) | delayed | Claim Refund |
01.05.202513:55 | Edelweiss Air 22 | Zurich (ZRH) Puerto Plata (POP) | delayed | Claim Refund |
30.04.202518:45 | Edelweiss Air 131 | Hurghada (HRG) Zurich (ZRH) | delayed | Claim Refund |
30.04.202513:15 | Edelweiss Air 135 | Hurghada (HRG) Zurich (ZRH) | delayed | Claim Refund |
30.04.202512:30 | Edelweiss Air 130 | Zurich (ZRH) Hurghada (HRG) | delayed | Claim Refund |
28.04.202507:30 | Edelweiss Air 280 | Zurich (ZRH) Ponta Delgada (PDL) | delayed | Claim Refund |
