Edelweiss Air Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Dealing with flight issues can be really frustrating. However, the positive thing is that the European Union has laws to support travelers when things go wrong. If you’re taking a plane in the EU, it’s wise to be aware of these protections. They can help you out if your flight is disrupted.

Knowing what you’re entitled to can make managing travel issues much easier. While it won’t speed up your journey, it can help you feel less stressed when things go wrong.

Passenger Rights under EU Regulation 261/2004

EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines assist their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Meals and beverages
  • A hotel room if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also get:

  • A refund
  • A different flight option
  • Compensation to make up for the inconvenience

Don’t forget to inquire with airline representatives about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.

Edelweiss Air Flight Delay Compensation

Travel setbacks from Edelweiss Air can be very frustrating. However there’s some good news: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are in your favor. You could receive up to €600 per person. What counts is when you land, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.

How much you get depends on your flight distance. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed the same amount of time.

Curious about exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Edelweiss Air Flight Cancellation Compensation

Europe has laws to protect you in case of flight cancellation. Here’s what you need to know:

In the event of a flight cancellation within two weeks of your planned travel date, you may be entitled to compensation of up to €600. However, there’s a condition – the airline doesn’t have to pay if they offer you an alternative flight that aligns closely with your original schedule.

The carrier can bypass compensation if they arrange a replacement flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you agree to take another flight from the airline, you’re still eligible for compensation. The key factor is when you reach your final destination.

The amount you could receive is based on two factors:

  1. How far you’re flying
  2. The delay in your arrival

So, even if the new flight doesn’t get there on time, you may still receive some compensation.

Look at the following table to understand better:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.

How to Claim Compensation from Edelweiss Air

It’s essential to be aware of how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:

  • Fill in our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
  • Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will strive to get you your compensation. You only pay us if we win your case.

Remember that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed due to operational issues or technical issues, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you qualify for compensation.

Which Edelweiss Air Flights are Covered by EU261?

The European Union’s laws for protecting air passengers have a wide-ranging scope. They apply to all flights departing from an airport in an EU member state and to all flights arriving at an airport in an EU member state if the flight is operated by an EU airline.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also apply to airlines from Switzerland, Iceland, and Norway. This means when you travel with any airline to, within, or from Europe, you likely have these rights. It’s good to understand these laws – they’re in place to assist you if problems occur with your flight. They make sure you’re not stranded when your trip arrangements go awry.

When You Are Not Entitled to Compensation

Edelweiss Air isn’t necessarily responsible when flights are delayed or cancelled. Occasionally, events occur that the airline is powerless against, like extreme weather or unexpected problems.

For example, if there’s an abrupt major weather event, an emergency at the airport, or air traffic controllers go on strike, Edelweiss Air isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these events take place, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties arise.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

30.03.202517:15

Edelweiss Air

135

Hurghada (HRG)

Zurich (ZRH)

delayed

Refunds

30.03.202511:55

Edelweiss Air

134

Zurich (ZRH)

Hurghada (HRG)

delayed

Refunds

24.03.202510:05

Edelweiss Air

102

Zurich (ZRH)

Boa Vista (BVC)

delayed

Refunds

21.03.202512:15

Edelweiss Air

384

Zurich (ZRH)

Lamezia Terme (SUF)

delayed

Refunds

21.03.202511:50

Edelweiss Air

324

Zurich (ZRH)

Kalamata (KLX)

delayed

Refunds

17.03.202510:05

Edelweiss Air

102

Zurich (ZRH)

Boa Vista (BVC)

delayed

Refunds

17.03.202508:00

Edelweiss Air

227

Bilbao (BIO)

Zurich (ZRH)

delayed

Refunds

09.03.202521:20

Edelweiss Air

5

Tampa (TPA)

Zurich (ZRH)

delayed

Refunds

03.03.202510:30

Edelweiss Air

144

Zurich (ZRH)

Luxor (LXR)

delayed

Refunds

03.03.202510:20

Edelweiss Air

310

Zurich (ZRH)

Kittila (KTT)

delayed

Refunds

03.03.202510:15

Edelweiss Air

318

Zurich (ZRH)

Tromso (TOS)

delayed

Refunds

03.03.202509:40

Edelweiss Air

312

Zurich (ZRH)

Rovaniemi (RVN)

delayed

Refunds

03.03.202509:35

Edelweiss Air

130

Zurich (ZRH)

Hurghada (HRG)

delayed

Refunds

03.03.202509:10

Edelweiss Air

38

Zurich (ZRH)

San Jose (SJO)

delayed

Refunds

03.03.202506:45

Edelweiss Air

402

Zurich (ZRH)

Pristina (PRN)

delayed

Refunds

26.02.202516:00

Edelweiss Air

131

Hurghada (HRG)

Zurich (ZRH)

delayed

Refunds

26.02.202515:35

Edelweiss Air

371

Larnaca (LCA)

Zurich (ZRH)

delayed

Refunds

26.02.202515:15

Edelweiss Air

449

Split (SPU)

Zurich (ZRH)

delayed

Refunds

26.02.202514:15

Edelweiss Air

301

Reykjavik (KEF)

Zurich (ZRH)

delayed

Refunds

26.02.202513:50

Edelweiss Air

215

Canary (TFS)

Zurich (ZRH)

delayed

Refunds

26.02.202512:10

Edelweiss Air

289

Faro (FAO)

Zurich (ZRH)

delayed

Refunds

25.02.202519:55

Edelweiss Air

25

Cancun (CUN)

Zurich (ZRH)

delayed

Refunds

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