Coping with flight disruptions can be very annoying. However, the good news is that the European Union has laws to assist travelers when things go wrong. If you’re taking a plane in the EU, it’s a good idea to know about these regulations. They can be useful if your flight is disrupted.
These protections are known as air passenger rights, which are legal entitlements under EU law that safeguard travelers in cases of flight cancellations, delays, and overbookings.
Being aware of your options can make dealing with travel complications less stressful. While it won’t make your flight go any faster, it can make you more relaxed when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s aid available in the case of a flight disruption. EU laws ensure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages;
- A hotel room if you’re stuck overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund;
- A different flight option;
- Compensation to make up for the inconvenience.
Remember to inquire with airline workers about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
Air Austral Flight Delay Compensation
Delays with flights from Air Austral can be very frustrating. However there’s a bright side: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could receive up to €600 per person. What is important is when you land, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed the same amount of time.
Interested in learning exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Air Austral delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Air Austral Flight Cancellation Compensation
The EU has regulations to assist you if your flight gets cancelled. Here’s what you need to know:
If your flight is cancelled less than two weeks before you’re supposed to leave, you could be eligible for compensation as much as €600. However, there’s a condition – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t mess up your plans too much.
The airline may not need to compensate you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept another flight from the airline, you can still receive compensation. The most important thing is your arrival time at your destination.
How much money you might get is based on a couple of points:
- How far you’re flying
- How late you arrive
As a result, even if you arrive later than planned, you may still receive some compensation.
Check out the table below for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Air Austral
It’s essential to know how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will do our best to get you your compensation. You only incur a fee if we win your case.
Keep in mind that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you are entitled to compensation.
Which Air Austral Flights are Covered by EU261?
The EU’s air passenger protection laws are comprehensive in scope. They apply to all flights departing from an airport in an EU member state and every flight landing at an airport in an EU member state when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Norway, Switzerland, and Iceland. This means if you’re traveling with any airline to, from, or within Europe, you likely have these rights. It’s good to understand these laws – they’re there to assist you if issues arise with your flight. They guarantee you’re not abandoned when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Air Austral isn’t necessarily responsible when flights are delayed or cancelled. Sometimes, situations arise that the airline can’t control, like extreme weather or unforeseen issues.
For example, if there’s an abrupt major weather event, an emergency at the airport, or a strike by air traffic controllers, Air Austral is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties arise. However, Air Austral must prove that the delay or cancellation was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.01.202618:05 | Air Austral 8549 | (BCN) (CDG) | Cancelled | Claim Refund |
07.01.202616:30 | Air Austral 8235 | (BER) (CDG) | Cancelled | Claim Refund |
07.01.202616:30 | Air Austral 274 | (RUN) (DZA) | Delayed | Claim Refund |
07.01.202615:40 | Air Austral 8711 | (HAM) (CDG) | Cancelled | Claim Refund |
07.01.202614:45 | Air Austral 276 | (RUN) (DZA) | Delayed | Claim Refund |
07.01.202613:45 | Air Austral 8234 | (CDG) (BER) | Cancelled | Claim Refund |
07.01.202612:15 | Air Austral 8367 | (FLR) (CDG) | Cancelled | Claim Refund |
07.01.202609:50 | Air Austral 8435 | (BER) (CDG) | Cancelled | Claim Refund |
07.01.202609:40 | Air Austral 8366 | (CDG) (FLR) | Cancelled | Claim Refund |
07.01.202609:15 | Air Austral 8262 | (CDG) (ARN) | Delayed | Claim Refund |
07.01.202607:10 | Air Austral 8066 | (CDG) (FLR) | Delayed | Claim Refund |
07.01.202607:00 | Air Austral 8434 | (CDG) (BER) | Cancelled | Claim Refund |
06.01.202619:20 | Air Austral 973 | (DZA) (NBO) | Delayed | Claim Refund |
06.01.202616:15 | Air Austral 7447 | (MJN) (DZA) | Delayed | Claim Refund |
06.01.202614:45 | Air Austral 276 | (RUN) (DZA) | Delayed | Claim Refund |
06.01.202614:30 | Air Austral 7446 | (DZA) (MJN) | Delayed | Claim Refund |
06.01.202612:40 | Air Austral 8395 | (BUD) (CDG) | Cancelled | Claim Refund |
06.01.202612:20 | Air Austral 8735 | (BER) (CDG) | Delayed | Claim Refund |
06.01.202609:35 | Air Austral 8734 | (CDG) (BER) | Delayed | Claim Refund |
06.01.202609:35 | Air Austral 8307 | (DUS) (CDG) | Delayed | Claim Refund |
06.01.202609:30 | Air Austral 8394 | (CDG) (BUD) | Cancelled | Claim Refund |
06.01.202609:10 | Air Austral 8606 | (CDG) (DUS) | Delayed | Claim Refund |
05.01.202618:20 | Air Austral 109 | (MRU) (RUN) | Delayed | Claim Refund |
05.01.202617:30 | Air Austral 129 | (MRU) (RUN) | Delayed | Claim Refund |
05.01.202616:05 | Air Austral 275 | (DZA) (RUN) | Delayed | Claim Refund |
05.01.202614:00 | Air Austral 7404 | (DZA) (HAH) | Delayed | Claim Refund |
05.01.202614:00 | Air Austral 8774 | (CDG) (OSL) | Delayed | Claim Refund |
05.01.202610:35 | Air Austral 8643 | (GVA) (CDG) | Delayed | Claim Refund |
05.01.202609:55 | Air Austral 8842 | (CDG) (GVA) | Delayed | Claim Refund |
05.01.202608:50 | Air Austral 8228 | (CDG) (BLQ) | Delayed | Claim Refund |
04.01.202622:30 | Air Austral 972 | (CDG) (RUN) | Delayed | Claim Refund |
04.01.202616:20 | Air Austral 274 | (RUN) (DZA) | Delayed | Claim Refund |
04.01.202612:45 | Air Austral 8850 | (CDG) (CPH) | Delayed | Claim Refund |
04.01.202612:15 | Air Austral 7403 | (HAH) (DZA) | Delayed | Claim Refund |
04.01.202612:00 | Air Austral 7471 | (DIE) (DZA) | Delayed | Claim Refund |
04.01.202609:35 | Air Austral 8734 | (CDG) (BER) | Delayed | Claim Refund |
04.01.202608:15 | Air Austral 7307 | (HAH) (DZA) | Delayed | Claim Refund |
03.01.202616:10 | Air Austral 8342 | (CDG) (GVA) | Delayed | Claim Refund |
03.01.202615:10 | Air Austral 8834 | (CDG) (BER) | Delayed | Claim Refund |
03.01.202613:55 | Air Austral 8452 | (CDG) (GOT) | Delayed | Claim Refund |
03.01.202613:45 | Air Austral 8234 | (CDG) (BER) | Delayed | Claim Refund |
03.01.202612:00 | Air Austral 7471 | (DIE) (DZA) | Delayed | Claim Refund |
03.01.202611:35 | Air Austral 7411 | (TNR) (DZA) | Delayed | Claim Refund |
03.01.202610:00 | Air Austral 7470 | (DZA) (DIE) | Delayed | Claim Refund |
03.01.202609:30 | Air Austral 8394 | (CDG) (BUD) | Delayed | Claim Refund |
03.01.202609:10 | Air Austral 273 | (DZA) (RUN) | Delayed | Claim Refund |
03.01.202608:15 | Air Austral 7443 | (MJN) (DZA) | Delayed | Claim Refund |
02.01.202618:15 | Air Austral 7448 | (DZA) (MJN) | Delayed | Claim Refund |
01.01.202609:40 | Air Austral 8366 | (CDG) (FLR) | Delayed | Claim Refund |
01.01.202607:10 | Air Austral 8066 | (CDG) (FLR) | Delayed | Claim Refund |
31.12.202519:25 | Air Austral 976 | (CDG) (DZA) | Delayed | Claim Refund |
31.12.202517:30 | Air Austral 109 | (MRU) (RUN) | Delayed | Claim Refund |
31.12.202509:40 | Air Austral 8366 | (CDG) (FLR) | Delayed | Claim Refund |
30.12.202516:15 | Air Austral 7447 | (MJN) (DZA) | Delayed | Claim Refund |
30.12.202514:30 | Air Austral 7446 | (DZA) (MJN) | Delayed | Claim Refund |
30.12.202513:45 | Air Austral 8234 | (CDG) (BER) | Delayed | Claim Refund |
29.12.202516:00 | Air Austral 7405 | (HAH) (DZA) | Delayed | Claim Refund |
29.12.202514:00 | Air Austral 7404 | (DZA) (HAH) | Delayed | Claim Refund |
28.12.202516:00 | Air Austral 7407 | (NOS) (DZA) | Delayed | Claim Refund |
28.12.202514:15 | Air Austral 7406 | (DZA) (NOS) | Delayed | Claim Refund |
28.12.202514:15 | Air Austral 8294 | (CDG) (BUD) | Delayed | Claim Refund |
28.12.202513:05 | Air Austral 1941 | (PER) (MRU) | Delayed | Claim Refund |
28.12.202509:35 | Air Austral 8734 | (CDG) (BER) | Delayed | Claim Refund |
28.12.202508:25 | Air Austral 103 | (MRU) (RUN) | Delayed | Claim Refund |
27.12.202514:00 | Air Austral 7404 | (DZA) (HAH) | Delayed | Claim Refund |
27.12.202513:55 | Air Austral 8452 | (CDG) (GOT) | Delayed | Claim Refund |
27.12.202510:15 | Air Austral 7444 | (DZA) (MJN) | Delayed | Claim Refund |
27.12.202509:30 | Air Austral 8394 | (CDG) (BUD) | Delayed | Claim Refund |
26.12.202509:50 | Air Austral 8476 | (CDG) (BIO) | Delayed | Claim Refund |
26.12.202509:30 | Air Austral 8394 | (CDG) (BUD) | Delayed | Claim Refund |
26.12.202508:10 | Air Austral 8188 | (CDG) (OTP) | Delayed | Claim Refund |
25.12.202516:00 | Air Austral 7407 | (NOS) (DZA) | Delayed | Claim Refund |
25.12.202515:00 | Air Austral 8294 | (CDG) (BUD) | Delayed | Claim Refund |
25.12.202509:40 | Air Austral 8366 | (CDG) (FLR) | Delayed | Claim Refund |
25.12.202509:35 | Air Austral 8734 | (CDG) (BER) | Delayed | Claim Refund |
25.12.202509:20 | Air Austral 8532 | (CDG) (ATH) | Delayed | Claim Refund |
25.12.202509:15 | Air Austral 8262 | (CDG) (ARN) | Delayed | Claim Refund |
25.12.202509:10 | Air Austral 8164 | (CDG) (BHX) | Delayed | Claim Refund |
25.12.202508:35 | Air Austral 8114 | (CDG) (ZRH) | Delayed | Claim Refund |
25.12.202508:10 | Air Austral 8188 | (CDG) (OTP) | Delayed | Claim Refund |
25.12.202507:20 | Air Austral 8750 | (CDG) (CPH) | Delayed | Claim Refund |
25.12.202507:10 | Air Austral 8066 | (CDG) (FLR) | Delayed | Claim Refund |
24.12.202517:25 | Air Austral 256 | (HAH) (DZA) | Delayed | Claim Refund |
24.12.202514:50 | Air Austral 255 | (RUN) (HAH) | Delayed | Claim Refund |
24.12.202514:05 | Air Austral 8774 | (CDG) (OSL) | Delayed | Claim Refund |
24.12.202513:35 | Air Austral 8178 | (CDG) (NAP) | Delayed | Claim Refund |
24.12.202512:45 | Air Austral 8850 | (CDG) (CPH) | Delayed | Claim Refund |
24.12.202512:30 | Air Austral 8506 | (CDG) (DUS) | Delayed | Claim Refund |
24.12.202510:00 | Air Austral 611 | (RUN) (TNR) | Delayed | Claim Refund |
24.12.202510:00 | Air Austral 611 | (RUN) (TNR) | Delayed | Claim Refund |
24.12.202509:55 | Air Austral 8382 | (CDG) (PRG) | Delayed | Claim Refund |
24.12.202509:50 | Air Austral 8036 | (CDG) (LJU) | Delayed | Claim Refund |
24.12.202509:40 | Air Austral 8366 | (CDG) (FLR) | Delayed | Claim Refund |
24.12.202509:30 | Air Austral 8668 | (CDG) (MAN) | Delayed | Claim Refund |
24.12.202509:30 | Air Austral 8394 | (CDG) (BUD) | Delayed | Claim Refund |
24.12.202509:15 | Air Austral 8262 | (CDG) (ARN) | Delayed | Claim Refund |
24.12.202509:10 | Air Austral 8164 | (CDG) (BHX) | Delayed | Claim Refund |
24.12.202508:55 | Air Austral 886 | (BKK) (RUN) | Delayed | Claim Refund |
24.12.202508:55 | Air Austral 886 | (BKK) (RUN) | Delayed | Claim Refund |
24.12.202507:00 | Air Austral 272 | (RUN) (DZA) | Delayed | Claim Refund |
