Canaryfly Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Coping with flight issues can be quite upsetting. However, the good news is that the European Union has regulations to support travelers when things get messed up. If you’re flying in the EU, it’s a good idea to be aware of these protections. They can help you out if your flight goes off course.

Being aware of your options can make dealing with travel problems less stressful. While it won’t make your flight go any faster, it can help you feel less stressed when things get disrupted.

Passenger Rights under EU Regulation 261/2004

EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines assist their passengers when things go wrong.

When flights are delayed or cancelled, airlines must provide you:

  • Refreshments and snacks
  • Accommodation if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re delayed for a long time or your flight is cancelled, you might also get:

  • A refund
  • A different flight option
  • Compensation to make up for the inconvenience

Remember to inquire with airline staff about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.

Canaryfly Flight Delay Compensation

Delays with flights from Canaryfly can be very frustrating. However there’s some good news: if you’re stuck waiting for more than three hours owing to the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are in your favor. You could get up to €600 per person. What is important is when you land, not when you leave. So pay attention to your arrival time if you want to seek flight delay compensation.

How much you get depends on how far you’re flying. A short flight won’t get you as much money as a longer flight, even if they’re both delayed equally.

Curious about exactly how much you could get? Check out the table below to see how much money you might get:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Canaryfly Flight Cancellation Compensation

The EU has laws to protect you if your flight gets cancelled. Here’s what you should know:

In the event of a flight cancellation less than two weeks before your planned travel date, you might get compensation as much as €600. However, there’s a condition – the airline can avoid paying if they offer you an alternative flight that aligns closely with your original schedule.

The airline may not need to compensate you if they offer you a new flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you choose to board another flight from the airline, you can still receive compensation. The most important thing is your arrival time at your destination.

How much money you might get is determined by a couple of points:

  1. The distance of your flight
  2. How late you arrive

So, even if the new flight doesn’t get there on time, you could still be eligible for compensation.

Check out the table below for more information:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.

How to Claim Compensation from Canaryfly

It’s essential to understand the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:

  • Complete our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
  • Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will strive to get you your compensation. You are only charged if we win your case.

Don’t forget that it is your right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed because of operational issues or technical difficulties, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you have a right to compensation.

Which Canaryfly Flights are Covered by EU261?

The air passenger protection regulations of the European Union are far-reaching. They cover every flight leaving an airport within an EU country and any flight coming into a European Union member state airport if the flight is operated by an EU airline.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also cover airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline to, from, or within Europe, you likely have these rights. It’s important to know about these regulations – they exist to support you if problems occur with your flight. They guarantee you’re not abandoned when your travel plans go awry.

When You Are Not Entitled to Compensation

Canaryfly isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, situations arise that the airline can’t control, like really bad weather or unforeseen issues.

For example, if there’s a sudden storm, an emergency at the airport, or air traffic controllers go on strike, Canaryfly is not liable. These are called “extraordinary circumstances” that the airline can’t do anything about.

When these events take place, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties occur.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

30.03.202521:00

Canaryfly

785

Las Palmas (LPA)

Arrecife (ACE)

delayed

Refunds

30.03.202520:45

Canaryfly

784

Arrecife (ACE)

Las Palmas (LPA)

delayed

Refunds

30.03.202519:30

Canaryfly

783

Las Palmas (LPA)

Arrecife (ACE)

delayed

Refunds

30.03.202515:45

Canaryfly

732

Arrecife (ACE)

Las Palmas (LPA)

delayed

Refunds

30.03.202514:30

Canaryfly

731

Las Palmas (LPA)

Arrecife (ACE)

delayed

Refunds

30.03.202514:05

Canaryfly

546

Canary (TFN)

Arrecife (ACE)

delayed

Refunds

30.03.202513:15

Canaryfly

730

Arrecife (ACE)

Las Palmas (LPA)

delayed

Refunds

17.03.202519:10

Canaryfly

668

Canary (TFN)

Las Palmas (LPA)

delayed

Refunds

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