Passengers of All Nippon Airways who have experienced a cancelled or delayed flight have a legal right to compensation. According to EU 261, airlines must compensate passengers when there is a significant disruption. Here, we will look at your rights and the actions you should follow to receive the compensation you have a right to from the airline.
All Nippon Airways Flight Delay or Cancellation Compensation
Before claiming the All Nippon Airways compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation.
All Nippon Airways Compensation for Flight Delay
According to UK and EU laws, passengers may be entitled to up to €600 in compensation per person if their flight is delayed. It’s important to note that this flight delay compensation is calculated using the flight’s landing time, not the departure time, so the key to your claim relies on the actual time you land at your final destination.
Let’s take a look at how much compensation you could be eligible for if your flight is delayed. The amount of compensation is determined by several factors, such as the duration of the delay and the route length of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Remember you may not always receive compensation for every flight delay. All Nippon Airways isn’t required to compensate passengers when extraordinary circumstances outside their control occur. This includes bad weather, airport issues, or a strike by air traffic controllers. In these cases, you will generally not be compensated as it is not the airline’s fault.
All Nippon Airways Compensation for Flight Cancellation
EU Regulation 261/2004 states that airlines have to notify passengers of flight cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, based on the flight distance. Nonetheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Even when accepting an alternative flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The amount of compensation is calculated according to two criteria: the distance of the flight and the duration of the delay, according to the table provided below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
All Nippon Airways doesn’t have to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike.
Are All Nippon Airways Flights Covered By EU 261/2004?
European Union Regulation 261 covers all flights departing from airports in the EU. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, All Nippon Airways is not a European airline. Therefore, they aren’t required to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from All Nippon Airways
If your travel plans have been affected by a flight cancellation or delay with All Nippon Airways, it’s essential to know that you might be entitled to compensation under EU laws. For this reason, it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
These steps will help you file your claim quickly and improve your chances of receiving the compensation you’re entitled to. You may have plenty of time after your flight to make a claim, but it’s best to complete it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
All Nippon Airways goes the additional mile to help passengers during travel disruptions by offering services that complement flight compensation.
Right to Care
When flight disruptions happen, All Nippon Airways is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:
- Food and Drinks: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: All Nippon Airways offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, All Nippon Airways provides hotel accommodation. This also covers transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airport staff at the airport for immediate assistance.
Rebooking and Refunds
When All Nippon Airways cancels a flight, passengers have the option to receive a full refund or rebook on a different flight. This flexibility is essential for minimizing travel inconveniences and helping passengers to manage unforeseen circumstances effectively.
- Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your journey, All Nippon Airways will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, All Nippon Airways shall arrange accommodation and transfers as needed. Furthermore, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.
It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking involves connecting flights, All Nippon Airways will assist in rebooking your entire journey, not only the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to ensure this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202509:50 | ANA 643 | Tokyo (HND) Kumamoto (KMJ) | delayed | Refunds |
09.05.202509:45 | ANA 553 | Tokyo (HND) Hakodate (HKD) | delayed | Refunds |
09.05.202509:40 | ANA 533 | Tokyo (HND) Takamatsu (TAK) | delayed | Refunds |
09.05.202509:35 | ANA 2433 | Tokyo (HND) Nagasaki (NGS) | delayed | Refunds |
09.05.202509:25 | ANA 981 | Tokyo (HND) Saga (HSG) | delayed | Refunds |
09.05.202509:20 | ANA 293 | Tokyo (HND) Tottori (TTJ) | delayed | Refunds |
09.05.202509:10 | ANA 633 | Tokyo (HND) Iwakuni (IWK) | delayed | Refunds |
09.05.202509:10 | ANA 383 | Tokyo (HND) Yonago (YGJ) | delayed | Refunds |
09.05.202509:00 | ANA 17 | Tokyo (HND) Tokyo (ITM) | delayed | Refunds |
09.05.202509:00 | ANA 747 | Tokyo (HND) Wajima (NTQ) | delayed | Refunds |
09.05.202508:30 | ANA 89 | Tokyo (HND) Ishigaki (ISG) | delayed | Refunds |
09.05.202508:25 | ANA 661 | Tokyo (HND) Nagasaki (NGS) | delayed | Refunds |
09.05.202508:10 | ANA 641 | Tokyo (HND) Kumamoto (KMJ) | delayed | Refunds |
09.05.202508:00 | ANA 242 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
09.05.202507:40 | ANA 692 | Ube (UBJ) Tokyo (HND) | delayed | Refunds |
09.05.202507:40 | ANA 792 | Oita (OIT) Tokyo (HND) | delayed | Refunds |
09.05.202507:30 | ANA 1122 | Tokushima (TKS) Tokyo (HND) | delayed | Refunds |
09.05.202507:15 | ANA 2411 | Tokyo (HND) Kumamoto (KMJ) | delayed | Refunds |
09.05.202506:55 | ANA 381 | Tokyo (HND) Yonago (YGJ) | delayed | Refunds |
09.05.202506:55 | ANA 4711 | Tokyo (HND) Tokyo (CTS) | delayed | Refunds |
09.05.202506:55 | ANA 531 | Tokyo (HND) Takamatsu (TAK) | delayed | Refunds |
09.05.202506:40 | ANA 993 | Tokyo (HND) Okinawa (OKA) | delayed | Refunds |
09.05.202506:25 | ANA 461 | Tokyo (HND) Okinawa (OKA) | delayed | Refunds |
09.05.202506:20 | ANA 987 | Tokyo (HND) Tokyo (CTS) | delayed | Refunds |
09.05.202500:40 | ANA 843 | Tokyo (HND) Singapore (SIN) | delayed | Refunds |
08.05.202522:55 | ANA 217 | Tokyo (HND) Munich (MUC) | delayed | Refunds |
08.05.202520:30 | ANA 82 | Tokyo (CTS) Tokyo (HND) | delayed | Refunds |
08.05.202520:20 | ANA 686 | Hiroshima (HIJ) Tokyo (HND) | delayed | Refunds |
08.05.202520:15 | ANA 659 | Tokyo (HND) Okayama (OKJ) | delayed | Refunds |
08.05.202519:40 | ANA 321 | Tokyo (HND) Toyama (TOY) | delayed | Refunds |
08.05.202519:30 | ANA 4788 | Asahikawa (AKJ) Tokyo (HND) | delayed | Refunds |
08.05.202519:30 | ANA 78 | Tokyo (CTS) Tokyo (HND) | delayed | Refunds |
08.05.202519:30 | ANA 457 | Tokyo (HND) Saga (HSG) | delayed | Refunds |
08.05.202519:30 | ANA 558 | Hakodate (HKD) Tokyo (HND) | delayed | Refunds |
08.05.202519:20 | ANA 271 | Tokyo (HND) Fukuoka (FUK) | delayed | Refunds |
08.05.202519:20 | ANA 299 | Tokyo (HND) Tottori (TTJ) | delayed | Refunds |
08.05.202519:15 | ANA 268 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
08.05.202519:15 | ANA 617 | Tokyo (HND) Miyazaki (KMI) | delayed | Refunds |
08.05.202518:50 | ANA 4735 | Tokyo (HND) Tokyo (CTS) | delayed | Refunds |
08.05.202518:30 | ANA 9757 | Shanghai (PVG) Tokyo (HND) | delayed | Refunds |
08.05.202518:10 | ANA 683 | Tokyo (HND) Hiroshima (HIJ) | delayed | Refunds |
08.05.202518:05 | ANA 95 | Tokyo (HND) Tokyo (KIX) | delayed | Refunds |
08.05.202518:00 | ANA 37 | Tokyo (HND) Tokyo (ITM) | delayed | Refunds |
08.05.202518:00 | ANA 407 | Tokyo (HND) Akita (AXT) | delayed | Refunds |
08.05.202518:00 | ANA 267 | Tokyo (HND) Fukuoka (FUK) | delayed | Refunds |
08.05.202517:55 | ANA 647 | Tokyo (HND) Kumamoto (KMJ) | delayed | Refunds |
08.05.202517:50 | ANA 4731 | Tokyo (HND) Tokyo (CTS) | delayed | Refunds |
08.05.202517:30 | ANA 388 | Yonago (YGJ) Tokyo (HND) | delayed | Refunds |
08.05.202517:25 | ANA 537 | Tokyo (HND) Takamatsu (TAK) | delayed | Refunds |
08.05.202517:25 | ANA 285 | Tokyo (HND) Tokushima (TKS) | delayed | Refunds |
08.05.202517:25 | ANA 658 | Okayama (OKJ) Tokyo (HND) | delayed | Refunds |
08.05.202517:20 | ANA 963 | Tokyo (HND) Beijing (PEK) | delayed | Refunds |
08.05.202517:15 | ANA 4787 | Tokyo (HND) Asahikawa (AKJ) | delayed | Refunds |
08.05.202517:15 | ANA 557 | Tokyo (HND) Hakodate (HKD) | delayed | Refunds |
08.05.202517:10 | ANA 637 | Tokyo (HND) Iwakuni (IWK) | delayed | Refunds |
08.05.202517:05 | ANA 538 | Takamatsu (TAK) Tokyo (HND) | delayed | Refunds |
08.05.202517:05 | ANA 262 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
08.05.202517:00 | ANA 73 | Tokyo (HND) Tokyo (CTS) | delayed | Refunds |
08.05.202517:00 | ANA 682 | Hiroshima (HIJ) Tokyo (HND) | delayed | Refunds |
08.05.202517:00 | ANA 4767 | Tokyo (HND) Obihiro (OBO) | delayed | Refunds |
08.05.202517:00 | ANA 265 | Tokyo (HND) Fukuoka (FUK) | delayed | Refunds |
08.05.202516:55 | ANA 2496 | Oita (OIT) Tokyo (HND) | delayed | Refunds |
08.05.202516:50 | ANA 755 | Tokyo (HND) Komatsu (KMQ) | delayed | Refunds |
08.05.202516:50 | ANA 2462 | Miyazaki (KMI) Tokyo (HND) | delayed | Refunds |
08.05.202516:50 | ANA 34 | Tokyo (ITM) Tokyo (HND) | delayed | Refunds |
08.05.202516:50 | ANA 750 | Wajima (NTQ) Tokyo (HND) | delayed | Refunds |
08.05.202516:45 | ANA 4779 | Tokyo (HND) Memanbetsu (MMB) | delayed | Refunds |
08.05.202516:40 | ANA 596 | Matsuyama (MYJ) Tokyo (HND) | delayed | Refunds |
08.05.202516:40 | ANA 297 | Tokyo (HND) Tottori (TTJ) | delayed | Refunds |
08.05.202516:35 | ANA 667 | Tokyo (HND) Nagasaki (NGS) | delayed | Refunds |
08.05.202516:30 | ANA 628 | Kagoshima (KOJ) Tokyo (HND) | delayed | Refunds |
08.05.202516:25 | ANA 723 | Tokyo (HND) Odate Noshiro (ONJ) | delayed | Refunds |
08.05.202516:20 | ANA 260 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
08.05.202516:20 | ANA 5824 | Taipei (TSA) Tokyo (HND) | delayed | Refunds |
08.05.202516:15 | ANA 4773 | Tokyo (HND) Kushiro (KUH) | delayed | Refunds |
08.05.202516:10 | ANA 568 | Kochi (KCZ) Tokyo (HND) | delayed | Refunds |
08.05.202516:00 | ANA 397 | Tokyo (HND) Shonai (SYO) | delayed | Refunds |
08.05.202516:00 | ANA 408 | Akita (AXT) Tokyo (HND) | delayed | Refunds |
08.05.202516:00 | ANA 71 | Tokyo (HND) Tokyo (CTS) | delayed | Refunds |
08.05.202515:55 | ANA 614 | Miyazaki (KMI) Tokyo (HND) | delayed | Refunds |
08.05.202515:55 | ANA 3850 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
08.05.202515:50 | ANA 4729 | Tokyo (HND) Tokyo (CTS) | delayed | Refunds |
08.05.202515:45 | ANA 6970 | Seoul (GMP) Tokyo (HND) | delayed | Refunds |
08.05.202515:40 | ANA 2478 | Kagoshima (KOJ) Tokyo (HND) | delayed | Refunds |
08.05.202515:35 | ANA 92 | Ishigaki (ISG) Tokyo (HND) | delayed | Refunds |
08.05.202515:35 | ANA 2436 | Nagasaki (NGS) Tokyo (HND) | delayed | Refunds |
08.05.202515:30 | ANA 9738 | Hanoi (HAN) Phnom Penh (SAI) | delayed | Refunds |
08.05.202515:30 | ANA 68 | Tokyo (CTS) Tokyo (HND) | delayed | Refunds |
08.05.202515:25 | ANA 385 | Tokyo (HND) Yonago (YGJ) | delayed | Refunds |
08.05.202515:25 | ANA 2424 | Okinawa (OKA) Tokyo (HND) | delayed | Refunds |
08.05.202515:15 | ANA 3814 | Ube (UBJ) Tokyo (HND) | delayed | Refunds |
08.05.202515:00 | ANA 69 | Tokyo (HND) Tokyo (CTS) | delayed | Refunds |
08.05.202514:55 | ANA 2418 | Kumamoto (KMJ) Tokyo (HND) | delayed | Refunds |
08.05.202514:55 | ANA 6691 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
08.05.202514:50 | ANA 378 | Nakashibetsu (SHB) Tokyo (HND) | delayed | Refunds |
08.05.202514:40 | ANA 722 | Odate Noshiro (ONJ) Tokyo (HND) | delayed | Refunds |
08.05.202514:30 | ANA 636 | Iwakuni (IWK) Tokyo (HND) | delayed | Refunds |
08.05.202514:25 | ANA 256 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
08.05.202514:15 | ANA 3848 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
08.05.202514:15 | ANA 626 | Kagoshima (KOJ) Tokyo (HND) | delayed | Refunds |
