Coping with flight issues can be really frustrating. However, the good news is that the European Union has regulations to help travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s wise to know about these protections. They can help you out if your flight gets messed up. Being aware of your options can make dealing with travel complications much easier. While it won’t speed up your journey, it can make you more relaxed when things get disrupted. Passenger Rights under EU Regulation 261/2004 When you’re flying in the European Union, rest assured that there’s assistance available in the case of a flight disruption. EU laws make sure airlines assist their passengers when things go wrong. When flights are delayed or cancelled, airlines must offer you: Refreshments and snacks A hotel room if you’re stuck overnight Transportation to and from the hotel Two free phone calls, emails, or faxes If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to: A refund A different flight option Compensation to make up for the inconvenience Don’t forget to ask airline workers about these entitlements if your plans change. They must tell you about your rights when there’s a significant delay or cancellation. SkyUp Flight Delay Compensation Travel setbacks from SkyUp can be very frustrating. However there’s a silver lining: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation. Regulations in the UK and EU are in your favor. You could get up to €600 per person. What matters is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek compensation. Your compensation depends on your flight distance. A short flight won’t get you as much money as a long one, even if they’re both delayed equally. Curious about exactly how much you could get? Take a look at the table below to see what compensation you could receive: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km SkyUp Flight Cancellation Compensation The EU has laws to assist you in case of flight cancellation. Here’s what you should know: In the event of a flight cancellation less than two weeks before your planned travel date, you may be entitled to compensation up to €600. However, there’s a condition – the airline doesn’t have to pay if they rebook you on a different flight that doesn’t mess up your plans too much. The airline may not need to compensate you if they offer you a new flight that meets the following conditions: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight If you choose to board another flight from the airline, you can still receive compensation. What matters most is when you reach your final destination. Your potential compensation is determined by two factors: The length of your flight How late you arrive So, even if you arrive later than planned, you might still get some compensation. Check out the table below to see more details: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to compensation. How to Claim Compensation from SkyUp It’s crucial to understand how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do: Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced. Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will do our best to obtain your rightful compensation. You only pay us if we win your case. Remember that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational reasons or technical difficulties, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you are entitled to compensation. Which SkyUp Flights are Covered by EU261? The European Union’s laws for protecting air passengers have a wide-ranging scope. They apply to every flight leaving a European Union member state airport and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline. ItineraryCovered by EU 261Flights departing EU airports✅ CoveredFlights arriving at EU airports✅ Covered These laws also apply to airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline within, to, or from Europe, you likely have these rights. It’s helpful to know about these regulations – they’re there to assist you if problems occur with your flight. They ensure you’re not abandoned when your trip arrangements fall through. When You Are Not Entitled to Compensation SkyUp is not always responsible when flights are delayed or cancelled. Sometimes, events occur that the airline can’t control, like extreme weather or unforeseen issues. For instance, if there’s an abrupt major weather event, an emergency at the airport, or an air traffic control strike, SkyUp is not liable. These are called “extraordinary circumstances” that the airline is unable to prevent. When these events take place, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues occur.