Handling flight disruptions can be really frustrating. However, the positive thing is that the European Union has regulations to help travelers when things get messed up. If you’re traveling by air in the EU, it’s a good idea to be aware of these regulations. They can help you out if your flight is disrupted.
Knowing what you’re entitled to can make managing travel complications much easier. While it won’t make your flight go any faster, it can reduce your anxiety when things get disrupted.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the EU, you’ll get support. EU laws ensure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Food and drinks
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Don’t forget to ask airline workers about these entitlements if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Air Italy Flight Delay Compensation
Flight delays from Air Italy can be very frustrating. However there’s some good news: if you’re stranded for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could receive up to €600 per person. What matters is when you arrive, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A short flight won’t yield as much as a longer flight, even if they’re both delayed equally.
Curious about exactly how much you could get? Check out the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Air Italy Flight Cancellation Compensation
The EU has regulations to assist you in case of flight cancellation. Here’s what you should know:
If your flight is cancelled within two weeks of you’re supposed to leave, you may be entitled to compensation as much as €600. But keep in mind – the airline can avoid paying if they rebook you on a different flight that aligns closely with your original schedule.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you can still get compensation. The key factor is when you reach your final destination.
The amount you could receive is based on two things:
- How far you’re flying
- The delay in your arrival
As a result, even if you arrive later than planned, you might still get some compensation.
Look at the following table to see more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Air Italy
It’s essential to know the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws thoroughly and will strive to obtain your rightful compensation. You only incur a fee if we win your case.
Don’t forget that it is your right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you have a right to compensation.
Which Air Italy Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They cover any flight taking off from a European Union member state airport and every flight landing at a European Union member state airport provided the airline is based in the EU.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline to, from, or within Europe, you most likely have these rights. It’s helpful to know about these regulations – they’re there to support you if issues arise with your flight. They make sure you’re not left on your own when your trip arrangements go awry.
When You Are Not Entitled to Compensation
Air Italy is not always at fault when flights are delayed or cancelled. Sometimes, situations arise that the airline has no control over, like really bad weather or unforeseen issues.
For instance, if there’s unexpected severe weather, an urgent situation at the airport, or a strike by air traffic controllers, Air Italy is not liable. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these things happen, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
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