Handling flight problems can be really frustrating. However, the good news is that the European Union has regulations to assist travelers when things get messed up. If you’re flying in the EU, it’s a good idea to understand these regulations. They can help you out if your flight is disrupted.
These protections are known as air passenger rights, which are legal entitlements under EU law that safeguard travelers in cases of flight cancellations, delays, and overbookings.
Being aware of your options can make managing travel complications much easier. While it won’t speed up your journey, it can help you feel less stressed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the European Union, you’ll get aid. EU laws guarantee airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks;
- A hotel room if you’re stranded overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund;
- A different flight option;
- Compensation to make up for the trouble.
Don’t forget to inquire with airline staff about these entitlements if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Alitalia Flight Delay Compensation
Flight delays from Alitalia can be really annoying. However there’s a bright side: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could receive up to €600 per person. What is important is when you arrive, not when you leave. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed the same amount of time.
Curious about exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Alitalia delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Alitalia Flight Cancellation Compensation
The EU has regulations to assist you if your flight gets cancelled. Here’s what you should know:
In the event of a flight cancellation less than two weeks before your planned travel date, you could be eligible for compensation up to €600. But there’s a catch – the airline doesn’t have to pay if they rebook you on a different flight that doesn’t mess up your plans too much.
The airline may not need to compensate you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board a different flight from the airline, you can still receive compensation. The most important thing is your arrival time at your destination.
The amount you could receive is determined by a couple of points:
- The length of your flight
- The time difference between the scheduled and actual arrival
Therefore, even if the alternative flight is delayed, you might still get some compensation.
Check out the table below to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Alitalia
It’s crucial to understand how to request the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws well and will make every effort to secure your compensation. You only incur a fee if we win your case.
Keep in mind that it is your right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational issues or technical difficulties, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you qualify for compensation.
Which Alitalia Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are comprehensive in scope. They apply to all flights departing from a European Union member state airport and to all flights arriving at a European Union member state airport if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline to, from, or within Europe, you most likely have these rights. It’s helpful to know about these regulations – they’re there to help you if issues arise with your flight. They make sure you’re not stranded when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Alitalia isn’t always responsible when flights are delayed or cancelled. At times, events occur that the airline is powerless against, like really bad weather or unforeseen issues.
For example, if there’s an abrupt major weather event, an airport emergency, or air traffic controllers go on strike, Alitalia isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over.
When these events take place, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues come up. However, Alitalia must prove that the cancellation or delay was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.11.202522:45 | Alitalia 5108 | Vienna (VIE) Chisinau (RMO) | Delayed | Claim Refund |
07.11.202521:55 | Alitalia 7654 | Rome (MXP) Brussels (BRU) | Delayed | Claim Refund |
07.11.202521:40 | Alitalia 7309 | Frankfurt (FRA) Venice (VCE) | Delayed | Claim Refund |
07.11.202521:25 | Alitalia 5116 | Vienna (VIE) Warsaw (WAW) | Delayed | Claim Refund |
07.11.202521:15 | Alitalia 7882 | Rome (MXP) Luxembourg (LUX) | Delayed | Claim Refund |
07.11.202521:10 | Alitalia 4688 | Frankfurt (FRA) Dresden (DRS) | Delayed | Claim Refund |
07.11.202521:05 | Alitalia 7429 | Frankfurt (FRA) Trieste (TRS) | Delayed | Claim Refund |
07.11.202520:55 | Alitalia 7659 | Brussels (BRU) Venice (VCE) | Delayed | Claim Refund |
07.11.202520:55 | Alitalia 3846 | Zurich (ZRH) Berlin (BER) | Delayed | Claim Refund |
07.11.202520:45 | Alitalia 7417 | Frankfurt (FRA) Rome (MXP) | Delayed | Claim Refund |
07.11.202520:30 | Alitalia 7076 | Rome (MXP) Belgrade (BEG) | Delayed | Claim Refund |
07.11.202520:30 | Alitalia 7082 | Venice (VCE) Belgrade (BEG) | Delayed | Claim Refund |
07.11.202519:50 | Alitalia 7529 | Lisbon (LIS) Rome (MXP) | Delayed | Claim Refund |
07.11.202519:40 | Alitalia 7655 | Brussels (BRU) Rome (MXP) | Delayed | Claim Refund |
07.11.202519:40 | Alitalia 7465 | Munich (MUC) Rome (MXP) | Delayed | Claim Refund |
07.11.202519:10 | Alitalia 7220 | Venice (VCE) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202519:10 | Alitalia 7208 | Rome (MXP) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202519:00 | Alitalia 7356 | Venice (VCE) Frankfurt (FRA) | Delayed | Claim Refund |
07.11.202518:50 | Alitalia 7140 | Rome (MXP) Casablanca (CMN) | Delayed | Claim Refund |
07.11.202517:55 | Alitalia 7077 | Belgrade (BEG) Rome (MXP) | Delayed | Claim Refund |
07.11.202517:30 | Alitalia 5118 | Vienna (VIE) Warsaw (WAW) | Delayed | Claim Refund |
07.11.202517:10 | Alitalia 6543 | Sao Paulo (GIG) Sao Paulo (VCP) | Delayed | Claim Refund |
07.11.202517:00 | Alitalia 7317 | Frankfurt (FRA) Venice (VCE) | Delayed | Claim Refund |
07.11.202516:55 | Alitalia 7478 | Venice (VCE) Munich (MUC) | Delayed | Claim Refund |
07.11.202516:15 | Alitalia 4383 | Boston (BOS) Chicago (ORD) | Delayed | Claim Refund |
07.11.202515:30 | Alitalia 3825 | Stockholm (ARN) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202515:15 | Alitalia 7481 | Munich (MUC) Venice (VCE) | Delayed | Claim Refund |
07.11.202515:00 | Alitalia 2809 | Tokyo (HND) Nagasaki (NGS) | Delayed | Claim Refund |
07.11.202515:00 | Alitalia 2419 | Madrid (MAD) Porto (OPO) | Delayed | Claim Refund |
07.11.202514:55 | Alitalia 7218 | Venice (VCE) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202514:55 | Alitalia 3835 | Copenhagen (CPH) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202514:50 | Alitalia 3865 | Prague (PRG) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202514:50 | Alitalia 3853 | Geneva (GVA) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202514:50 | Alitalia 7188 | Rome (FCO) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202514:45 | Alitalia 7139 | Casablanca (CMN) Rome (MXP) | Delayed | Claim Refund |
07.11.202514:35 | Alitalia 7019 | Zagreb (ZAG) Split (SPU) | Delayed | Claim Refund |
07.11.202514:15 | Alitalia 2806 | Tokyo (HND) Kochi (KCZ) | Delayed | Claim Refund |
07.11.202514:15 | Alitalia 4763 | Gdansk (GDN) Frankfurt (FRA) | Delayed | Claim Refund |
07.11.202514:15 | Alitalia 2811 | Tokyo (HND) Fukuoka (FUK) | Delayed | Claim Refund |
07.11.202514:10 | Alitalia 4819 | N?rnberg (NUE) Frankfurt (FRA) | Delayed | Claim Refund |
07.11.202513:40 | Alitalia 2839 | Tokyo (HND) Hiroshima (HIJ) | Delayed | Claim Refund |
07.11.202513:20 | Alitalia 3839 | Dublin (DUB) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202513:00 | Alitalia 2894 | Miami (MIA) Bogota (BOG) | Delayed | Claim Refund |
07.11.202513:00 | Alitalia 7531 | Lisbon (LIS) Venice (VCE) | Delayed | Claim Refund |
07.11.202512:55 | Alitalia 7217 | Zurich (ZRH) Venice (VCE) | Delayed | Claim Refund |
07.11.202512:25 | Alitalia 7187 | Zurich (ZRH) Rome (FCO) | Delayed | Claim Refund |
07.11.202511:35 | Alitalia 2428 | Porto (OPO) Madrid (MAD) | Delayed | Claim Refund |
07.11.202510:45 | Alitalia 7182 | Bologna (BLQ) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202510:40 | Alitalia 7204 | Rome (MXP) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202510:35 | Alitalia 7216 | Venice (VCE) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202510:30 | Alitalia 5558 | Brussels (BRU) Ouagadougou (OUA) | Delayed | Claim Refund |
07.11.202510:25 | Alitalia 5568 | Brussels (BRU) Nairobi (NBO) | Delayed | Claim Refund |
07.11.202509:20 | Alitalia 2522 | Prague (PRG) Belgrade (BEG) | Delayed | Claim Refund |
07.11.202508:55 | Alitalia 7207 | Zurich (ZRH) Rome (MXP) | Delayed | Claim Refund |
07.11.202508:40 | Alitalia 7215 | Zurich (ZRH) Venice (VCE) | Delayed | Claim Refund |
07.11.202508:20 | Alitalia 6049 | Istanbul (SAW) Milas (BJV) | Delayed | Claim Refund |
07.11.202507:10 | Alitalia 7185 | Zurich (ZRH) Rome (FCO) | Delayed | Claim Refund |
07.11.202506:50 | Alitalia 7797 | Stuttgart (STR) Rome (LIN) | Delayed | Claim Refund |
07.11.202506:00 | Alitalia 4807 | Krakow (KRK) Munich (MUC) | Delayed | Claim Refund |
07.11.202503:10 | Alitalia 5434 | Jeddah (JED) Lahore (LHE) | Delayed | Claim Refund |
07.11.202502:00 | Alitalia 5432 | Jeddah (JED) Islamabad (ISB) | Delayed | Claim Refund |
06.11.202521:15 | Alitalia 6508 | Sao Paulo (GRU) Sao Paulo (CNF) | Delayed | Claim Refund |
06.11.202519:35 | Alitalia 7154 | Rome (FCO) Warsaw (WAW) | Delayed | Claim Refund |
06.11.202519:00 | Alitalia 4632 | Buenos Aires (AEP) San Luis (LUQ) | Delayed | Claim Refund |
06.11.202518:35 | Alitalia 4507 | San Francisco (SFO) Seattle (SEA) | Delayed | Claim Refund |
06.11.202518:00 | Alitalia 2840 | Tokyo (HND) Tokyo (KIX) | Delayed | Claim Refund |
06.11.202517:40 | Alitalia 6043 | Istanbul (ADB) Istanbul (SAW) | Delayed | Claim Refund |
06.11.202517:35 | Alitalia 6098 | Antalya (AYT) Istanbul (SAW) | Delayed | Claim Refund |
06.11.202516:56 | Alitalia 4504 | San Francisco (SFO) San Diego (SAN) | Delayed | Claim Refund |
06.11.202516:40 | Alitalia 6069 | Tbilisi (TBS) Istanbul (SAW) | Delayed | Claim Refund |
06.11.202516:10 | Alitalia 4627 | Buenos Aires (AEP) La Rioja (IRJ) | Delayed | Claim Refund |
06.11.202516:00 | Alitalia 6054 | Istanbul (SAW) Istanbul (ADB) | Delayed | Claim Refund |
06.11.202515:55 | Alitalia 5399 | (NUM) Riyadh (RUH) | Delayed | Claim Refund |
06.11.202515:45 | Alitalia 6091 | Istanbul (SAW) Antalya (AYT) | Delayed | Claim Refund |
06.11.202515:30 | Alitalia 7058 | Rome (BGY) Istanbul (SAW) | Delayed | Claim Refund |
06.11.202515:30 | Alitalia 7057 | Istanbul (SAW) Rome (FCO) | Delayed | Claim Refund |
06.11.202515:05 | Alitalia 6090 | Antalya (AYT) Istanbul (SAW) | Delayed | Claim Refund |
06.11.202515:00 | Alitalia 2419 | Madrid (MAD) Porto (OPO) | Delayed | Claim Refund |
06.11.202514:45 | Alitalia 6048 | Istanbul (ADB) Istanbul (SAW) | Delayed | Claim Refund |
06.11.202513:35 | Alitalia 2511 | Belgrade (BEG) Budapest (BUD) | Delayed | Claim Refund |
06.11.202513:05 | Alitalia 6067 | Istanbul (SAW) Istanbul (ADB) | Delayed | Claim Refund |
06.11.202512:55 | Alitalia 3836 | Zurich (ZRH) Dresden (DRS) | Delayed | Claim Refund |
06.11.202512:50 | Alitalia 3860 | Zurich (ZRH) Frankfurt (FRA) | Delayed | Claim Refund |
06.11.202512:40 | Alitalia 3872 | Zurich (ZRH) Hamburg (HAM) | Delayed | Claim Refund |
06.11.202512:35 | Alitalia 3880 | Zurich (ZRH) Prague (PRG) | Delayed | Claim Refund |
06.11.202512:15 | Alitalia 3840 | Zurich (ZRH) Stockholm (ARN) | Delayed | Claim Refund |
06.11.202512:15 | Alitalia 6068 | Istanbul (SAW) Tbilisi (TBS) | Delayed | Claim Refund |
06.11.202511:55 | Alitalia 4656 | Buenos Aires (AEP) Santiago (SCL) | Delayed | Claim Refund |
06.11.202511:45 | Alitalia 7050 | Rome (FCO) Istanbul (SAW) | Delayed | Claim Refund |
06.11.202511:35 | Alitalia 2428 | Porto (OPO) Madrid (MAD) | Delayed | Claim Refund |
06.11.202511:30 | Alitalia 2519 | Budapest (BUD) Belgrade (BEG) | Delayed | Claim Refund |
06.11.202511:10 | Alitalia 5651 | Muscat (MCT) Dubai (DXB) | Delayed | Claim Refund |
06.11.202510:00 | Alitalia 2400 | Las Palmas (LPA) Madrid (MAD) | Delayed | Claim Refund |
06.11.202509:55 | Alitalia 5646 | Colombo (CMB) Dubai (DXB) | Delayed | Claim Refund |
06.11.202509:55 | Alitalia 4614 | Buenos Aires (AEP) San Martin DeLos Andes (CPC) | Delayed | Claim Refund |
06.11.202508:20 | Alitalia 4637 | Buenos Aires (AEP) Neuquen (NQN) | Delayed | Claim Refund |
06.11.202506:15 | Alitalia 5625 | Melbourne (MEL) Dubai (DXB) | Delayed | Claim Refund |
06.11.202506:00 | Alitalia 5633 | Sydney (SYD) Dubai (DXB) | Delayed | Claim Refund |
05.11.202523:10 | Alitalia 6138 | Casablanca (CMN) Oujda (OUD) | Delayed | Claim Refund |
05.11.202522:25 | Alitalia 6026 | Istanbul (ESB) Istanbul (SAW) | Delayed | Claim Refund |
