Air Europa Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Coping with flight issues can be quite upsetting. However, the good news is that the European Union has laws to support travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s a good idea to know about these protections. They can be useful if your flight is disrupted.

Being aware of your options can make dealing with travel problems less stressful. While it won’t speed up your journey, it can make you more relaxed when things get disrupted.

Passenger Rights under EU Regulation 261/2004

EU air passengers are protected if their flight experiences difficulties. EU laws guarantee airlines look after their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Meals and beverages
  • A hotel room if you’re stuck overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:

  • A refund
  • A different flight option
  • Compensation to make up for the trouble

Remember to inquire with airline workers about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.

Air Europa Flight Delay Compensation

Delays with flights from Air Europa can be very frustrating. However there’s a silver lining: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are on your side. You could get up to €600 per person. What matters is when you arrive, not when you leave. So monitor your arrival time if you want to seek compensation.

How much you get depends on how far you’re flying. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed for the same duration.

Interested in learning exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

Air Europa Flight Cancellation Compensation

The European Union has laws to assist you if your flight is cancelled. Here’s the important information:

If your flight gets cancelled less than two weeks before your scheduled departure, you could be eligible for compensation as much as €600. But there’s a catch – the airline doesn’t have to pay if they offer you an alternative flight that aligns closely with your original schedule.

The carrier can bypass compensation if they provide an alternative flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you agree to take a different flight from the airline, you can still get compensation. The key factor is when you reach your final destination.

The amount you could receive is determined by a couple of points:

  1. The distance of your flight
  2. The time difference between the scheduled and actual arrival

Therefore, even if the new flight doesn’t get there on time, you could still be eligible for compensation.

Check out the following table to understand better:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to compensation.

How to Claim Compensation from Air Europa

It’s crucial to understand how to request the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:

  • Complete this form. You’ll need to provide details including your flight number, date, and what went wrong.
  • Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will strive to secure your compensation. You are only charged if we win your case.

Keep in mind that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances like severe weather or air traffic control decisions, you qualify for compensation.

Which Air Europa Flights are Covered by EU261?

The EU’s air passenger protection laws are comprehensive in scope. They cover every flight leaving a European Union member state airport and any flight coming into a European Union member state airport when an EU-based airline operates the flight.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These regulations also apply to airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline to, from, or within Europe, you likely have these rights. It’s helpful to be aware of these regulations – they’re there to assist you if problems occur with your flight. They guarantee you’re not stranded when your travel plans go awry.

When You Are Not Entitled to Compensation

Air Europa isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, things happen that the airline can’t control, like really bad weather or unexpected problems.

For example, if there’s a sudden storm, an urgent situation at the airport, or a strike by air traffic controllers, Air Europa isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these events take place, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues occur.

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