Dealing with flight issues can be quite upsetting. However, the positive thing is that the European Union has laws to help travelers when things go wrong. If you’re traveling by air in the EU, it’s a good idea to understand these regulations. They can be useful if your flight is disrupted.
Understanding your rights can make managing travel problems much easier. While it won’t speed up your journey, it can reduce your anxiety when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Remember to inquire with airline representatives about these entitlements if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Air Europa Flight Delay Compensation
Flight delays from Air Europa can be very frustrating. However there’s a silver lining: if you’re stuck waiting for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What is important is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
Your compensation depends on the length of your journey. A short flight won’t yield as much as a longer flight, even if they’re both delayed equally.
Interested in learning exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Air Europa Flight Cancellation Compensation
Europe has laws to help you if your flight is cancelled. Here’s the important information:
If your flight is cancelled within two weeks of your planned travel date, you could be eligible for compensation as much as €600. However, there’s a condition – the airline doesn’t have to pay if they can get you on another flight that doesn’t mess up your plans too much.
The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you’re still eligible for compensation. What matters most is when you reach your final destination.
The amount you could receive is determined by two things:
- The distance of your flight
- The time difference between the scheduled and actual arrival
As a result, even if the new flight doesn’t get there on time, you may still receive some compensation.
Check out the following table to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Air Europa
It’s crucial to understand how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Fill in this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will strive to secure your compensation. You only pay us if we win your case.
Don’t forget that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational issues or technical difficulties, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you are entitled to compensation.
Which Air Europa Flights are Covered by EU261?
The EU’s air passenger protection laws are comprehensive in scope. They cover any flight taking off from an airport within an EU country and to all flights arriving at an airport within an EU country provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline within, to, or from Europe, you most likely have these rights. It’s good to be aware of these laws – they’re there to assist you if issues arise with your flight. They guarantee you’re not abandoned when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Air Europa isn’t always responsible when flights are delayed or cancelled. Sometimes, events occur that the airline is powerless against, like severe weather conditions or unforeseen issues.
For example, if there’s a sudden storm, an emergency at the airport, or a strike by air traffic controllers, Air Europa is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
29.05.202514:05 | Air Europa 3946 | Frankfurt (FRA) Ho Chi Minh City (SGN) | delayed | Claim Refund |
28.05.202513:05 | Air Europa 2499 | Mexico City (MEX) Chetumal (CTM) | delayed | Claim Refund |
26.05.202520:55 | Air Europa 3775 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
25.05.202519:10 | Air Europa 3321 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
25.05.202517:35 | Air Europa 3199 | Rome (FCO) Bari (BRI) | delayed | Claim Refund |
25.05.202513:30 | Air Europa 3218 | Rome (FCO) Bari (BRI) | delayed | Claim Refund |
24.05.202513:20 | Air Europa 3115 | Rome (FCO) Trieste (TRS) | delayed | Claim Refund |
23.05.202512:35 | Air Europa 886 | Hamburg (HAM) Madrid (MAD) | delayed | Claim Refund |
22.05.202520:55 | Air Europa 3775 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
22.05.202520:45 | Air Europa 2315 | Brasilia (BSB) Sao Paulo (GRU) | delayed | Claim Refund |
22.05.202512:25 | Air Europa 3753 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
22.05.202509:40 | Air Europa 3552 | Jakarta (CGK) Denpasar (DPS) | delayed | Claim Refund |
20.05.202513:05 | Air Europa 2499 | Mexico City (MEX) Chetumal (CTM) | delayed | Claim Refund |
20.05.202512:25 | Air Europa 3753 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
20.05.202508:55 | Air Europa 2636 | Sao Paulo (GRU) Brasilia (BSB) | delayed | Claim Refund |
19.05.202515:15 | Air Europa 193 | Madrid (MAD) Bogota (BOG) | delayed | Claim Refund |
19.05.202513:30 | Air Europa 3218 | Rome (FCO) Bari (BRI) | delayed | Claim Refund |
19.05.202511:20 | Air Europa 3110 | Bari (BRI) Rome (FCO) | delayed | Claim Refund |
19.05.202508:55 | Air Europa 2612 | Sao Paulo (GRU) Porto Seguro (BPS) | delayed | Claim Refund |
18.05.202519:10 | Air Europa 3321 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
18.05.202517:00 | Air Europa 3340 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
18.05.202513:30 | Air Europa 3218 | Rome (FCO) Bari (BRI) | delayed | Claim Refund |
17.05.202519:09 | Air Europa 3313 | Phoenix (PHX) Seattle (SEA) | delayed | Claim Refund |
17.05.202514:30 | Air Europa 3751 | Berlin (BER) Amsterdam (AMS) | delayed | Claim Refund |
17.05.202513:10 | Air Europa 2316 | Sao Paulo (GRU) Brasilia (BSB) | delayed | Claim Refund |
17.05.202508:50 | Air Europa 2636 | Sao Paulo (GRU) Brasilia (BSB) | delayed | Claim Refund |
17.05.202506:00 | Air Europa 2655 | Salvador (SSA) Brasilia (BSB) | delayed | Claim Refund |
16.05.202521:50 | Air Europa 3111 | Rome (FCO) Bari (BRI) | delayed | Claim Refund |
16.05.202519:20 | Air Europa 2503 | Mexico City (MEX) Hermosillo (HMO) | delayed | Claim Refund |
16.05.202519:10 | Air Europa 3321 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
16.05.202517:00 | Air Europa 3340 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
16.05.202515:35 | Air Europa 89 | Madrid (MAD) Santo Domingo (SDQ) | delayed | Claim Refund |
16.05.202513:45 | Air Europa 3641 | Belgrade (BEG) Madrid (MAD) | delayed | Claim Refund |
16.05.202506:35 | Air Europa 3748 | Krakow (KRK) Amsterdam (AMS) | cancelled | Claim Refund |
15.05.202519:10 | Air Europa 3321 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
15.05.202519:09 | Air Europa 3313 | Phoenix (PHX) Seattle (SEA) | delayed | Claim Refund |
15.05.202517:00 | Air Europa 3340 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
15.05.202506:35 | Air Europa 3748 | Krakow (KRK) Amsterdam (AMS) | delayed | Claim Refund |
14.05.202519:55 | Air Europa 3064 | Ushuaia (USH) (AEP) | delayed | Claim Refund |
10.05.202512:05 | Air Europa 3065 | (AEP) Ushuaia (USH) | delayed | Claim Refund |
09.05.202519:10 | Air Europa 3321 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
09.05.202510:15 | Air Europa 6156 | Palma Mallorca (PMI) Barcelona (BCN) | delayed | Claim Refund |
09.05.202509:00 | Air Europa 3125 | Rome (FCO) Barcelona (BCN) | delayed | Claim Refund |
09.05.202508:40 | Air Europa 6007 | Barcelona (BCN) Palma Mallorca (PMI) | delayed | Claim Refund |
09.05.202507:30 | Air Europa 7701 | Madrid (MAD) Barcelona (BCN) | delayed | Claim Refund |
09.05.202507:05 | Air Europa 6006 | Palma Mallorca (PMI) Barcelona (BCN) | delayed | Claim Refund |
09.05.202506:35 | Air Europa 3643 | Belgrade (BEG) Barcelona (BCN) | delayed | Claim Refund |
09.05.202502:15 | Air Europa 2736 | Abu Dhabi (AUH) Barcelona (BCN) | delayed | Claim Refund |
08.05.202519:10 | Air Europa 3321 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
08.05.202517:00 | Air Europa 3340 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
07.05.202519:10 | Air Europa 3321 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
06.05.202519:10 | Air Europa 3321 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
05.05.202521:50 | Air Europa 3111 | Rome (FCO) Bari (BRI) | delayed | Claim Refund |
05.05.202516:40 | Air Europa 3747 | Amsterdam (AMS) Krakow (KRK) | delayed | Claim Refund |
05.05.202516:35 | Air Europa 3340 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
05.05.202515:00 | Air Europa 836 | Madrid (MAD) Rzeszow (RZE) | delayed | Claim Refund |
05.05.202514:30 | Air Europa 3751 | Berlin (BER) Amsterdam (AMS) | delayed | Claim Refund |
05.05.202513:20 | Air Europa 3115 | Rome (FCO) Trieste (TRS) | delayed | Claim Refund |
05.05.202509:55 | Air Europa 3644 | Barcelona (BCN) Belgrade (BEG) | delayed | Claim Refund |
05.05.202508:40 | Air Europa 2654 | Brasilia (BSB) Salvador (SSA) | delayed | Claim Refund |
05.05.202506:50 | Air Europa 3625 | Belgrade (BEG) Rome (MXP) | delayed | Claim Refund |
04.05.202517:20 | Air Europa 3313 | Phoenix (PHX) Seattle (SEA) | delayed | Claim Refund |
03.05.202516:35 | Air Europa 2002 | Bilbao (BIO) Vitoria (VIT) | delayed | Claim Refund |
01.05.202502:15 | Air Europa 2702 | Abu Dhabi (AUH) Madrid (MAD) | delayed | Claim Refund |
01.05.202502:15 | Air Europa 2736 | Abu Dhabi (AUH) Barcelona (BCN) | delayed | Claim Refund |
30.04.202517:10 | Air Europa 2154 | Canary (TFN) Arrecife (ACE) | delayed | Claim Refund |
30.04.202516:20 | Air Europa 7029 | Arrecife (ACE) Bilbao (BIO) | delayed | Claim Refund |
30.04.202515:45 | Air Europa 2148 | Arrecife (ACE) Las Palmas (LPA) | delayed | Claim Refund |
30.04.202513:40 | Air Europa 7028 | Bilbao (BIO) Arrecife (ACE) | delayed | Claim Refund |
29.04.202522:50 | Air Europa 3000 | Taipei (TPE) Amsterdam (AMS) | delayed | Claim Refund |
29.04.202517:20 | Air Europa 3189 | Rome (FCO) Turin (TRN) | delayed | Claim Refund |
29.04.202515:15 | Air Europa 3191 | Turin (TRN) Rome (FCO) | delayed | Claim Refund |
28.04.202512:25 | Air Europa 3753 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
27.04.202519:10 | Air Europa 3321 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
27.04.202516:35 | Air Europa 3340 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
