Handling flight problems can be quite upsetting. However, the positive thing is that the European Union has regulations to help travelers when things get messed up. If you’re traveling by air in the EU, it’s wise to know about these protections. They can come in handy if your flight is disrupted.
Being aware of your options can make handling travel complications less stressful. While it won’t get you to your destination quicker, it can make you more relaxed when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s assistance available in the case of a flight disruption. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the trouble
Don’t forget to ask airline staff about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
Air Dolomiti Flight Delay Compensation
Delays with flights from Air Dolomiti can be really annoying. However there’s some good news: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What is important is when you arrive, not when you leave. So pay attention to your arrival time if you want to seek flight delay compensation.
The amount you receive depends on the length of your journey. A brief trip won’t yield as much as a longer flight, even if they’re both delayed the same amount of time.
Want to know exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Air Dolomiti Flight Cancellation Compensation
The European Union has laws to protect you in case of flight cancellation. Here’s what you need to know:
In the event of a flight cancellation within two weeks of you’re supposed to leave, you might get compensation of up to €600. However, there’s a condition – the airline can avoid paying if they rebook you on a different flight that aligns closely with your original schedule.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take another flight from the airline, you’re still eligible for compensation. The key factor is your arrival time at your destination.
The amount you could receive depends on two factors:
- How far you’re flying
- The time difference between the scheduled and actual arrival
Therefore, even if the alternative flight is delayed, you may still receive some compensation.
Refer to the following table to see more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Air Dolomiti
It’s crucial to know how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:
- Complete this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will do our best to secure your compensation. You only incur a fee if we win your case.
Don’t forget that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed due to operational issues or mechanical problems, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you qualify for compensation.
Which Air Dolomiti Flights are Covered by EU261?
The EU’s air passenger protection laws are far-reaching. They apply to any flight taking off from a European Union member state airport and to all flights arriving at an airport in an EU member state provided the airline is based in the EU.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline to, from, or within Europe, you probably have these rights. It’s helpful to understand these laws – they’re in place to help you if issues arise with your flight. They guarantee you’re not left on your own when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Air Dolomiti isn’t always responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline can’t control, like really bad weather or unforeseen issues.
For instance, if there’s unexpected severe weather, an emergency at the airport, or an air traffic control strike, Air Dolomiti cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these situations occur, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
22.03.202515:30 | Air Dolomiti 8276 | Munich (MUC) Rome (MXP) | delayed | Refunds |
22.03.202513:15 | Air Dolomiti 8275 | Rome (MXP) Munich (MUC) | delayed | Refunds |
22.03.202512:40 | Air Dolomiti 8810 | Frankfurt (FRA) Rome (MXP) | delayed | Refunds |
22.03.202511:30 | Air Dolomiti 8274 | Munich (MUC) Rome (MXP) | delayed | Refunds |
20.03.202521:40 | Air Dolomiti 278 | Frankfurt (FRA) Rome (LIN) | delayed | Refunds |
20.03.202521:10 | Air Dolomiti 8830 | Frankfurt (FRA) Verona (VRN) | delayed | Refunds |
20.03.202520:55 | Air Dolomiti 8762 | Frankfurt (FRA) Katowice (KTW) | delayed | Refunds |
08.03.202517:20 | Air Dolomiti 8828 | Frankfurt (FRA) Verona (VRN) | delayed | Refunds |
08.03.202517:15 | Air Dolomiti 8802 | Frankfurt (FRA) Rome (LIN) | delayed | Refunds |
08.03.202516:50 | Air Dolomiti 8054 | Frankfurt (FRA) Innsbruck (INN) | delayed | Refunds |
08.03.202516:30 | Air Dolomiti 8812 | Frankfurt (FRA) Rome (MXP) | delayed | Refunds |