Air Busan Compensation for Flight Delays and Cancellations

Passengers of Air Busan who have faced a delayed or cancelled flight are legally entitled to compensation. According to EU 261, an airline is obliged to compensate passengers when there is a significant disruption. Here, we will look at your rights and the steps you need to take to obtain the compensation you have a right to from the airline.

Air Busan Flight Delay or Cancellation Compensation

Before claiming the Air Busan compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation.

Air Busan Compensation for Flight Delay

In line with UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight experiences a delay. It’s crucial to note that this flight delay compensation is calculated using the flight’s arrival time, not the departure time, so the key to your claim hinges on the actual time you arrive at your destination airport.

Here’s an overview of how much compensation you can get if your flight is delayed. The amount of compensation depends on several factors, including the duration of the delay and the distance of your flight:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Be aware you may not be compensated for every flight delay. Air Busan isn’t required to compensate passengers when extraordinary circumstances beyond their control occur. This includes bad weather, airport issues, or a strike by air traffic controllers. In these instances, you will generally not be compensated as it is not the airline’s fault.

Air Busan Compensation for Flight Cancellation

EU 261 states that airlines are required to inform passengers of cancellations at least 14 days before departure. If the airline fails to notify you in time, you might be eligible for flight cancellation compensation ranging from €250 to €600 per passenger, based on the flight distance. Nevertheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

When accepting a different flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The compensation amount is determined based on two factors: the flight distance and the length of the delay, according to the table below:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Air Busan is not obliged to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Additionally, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike.

Are Air Busan Flights Covered By EU 261/2004?

EU Regulation 261 applies to all flights departing from EU airports. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

Nevertheless, Air Busan is not a European airline. Consequently, they aren’t required to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.

Itinerary	Covered by EU 261
Flights departing from EU airports	✔️ Yes
Flights arriving at EU airports	❌ No

How to Claim Compensation from Air Busan

If your travel plans have been affected by a flight cancellation or delay with Air Busan, it’s essential to be aware that you might be entitled to compensation under EU laws. For this reason, it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

• Fill in this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
• Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will strive to obtain your rightful compensation. You only incur a fee if we win your case.

These steps will help you file your claim quickly and improve your chances of getting the compensation you’re entitled to. There may be plenty of time after your flight to submit a claim, but it’s best to file it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Air Busan goes the extra mile to support passengers during travel disruptions by offering services that complement flight compensation.

Right to Care

When flight disruptions occur, Air Busan is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU Regulation 261/2004, becomes applicable when flight delays exceed two hours. The services provided include:

• Food and Drinks: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
• Communication: Air Busan offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
• Accommodation: If the delay extends for the night or requires an additional stay, Air Busan provides hotel accommodation. This also includes transportation to and from the airport and the hotel.
• Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airport staff at the airport for instant assistance.

Rebooking and Refunds

When Air Busan cancels a flight, passengers can choose to get a full refund or rebook on another flight. This flexibility is crucial for minimizing travel disruptions and helping passengers to handle unforeseen circumstances successfully.

• Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
• Rebooking: if you choose to continue your journey, Air Busan shall provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Air Busan will arrange accommodation and transfers as necessary. Furthermore, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.

It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking includes connecting flights, Air Busan shall help in rebooking your entire journey, not only the cancelled segment.

Whether choosing a refund or arranging a new flight, the procedures are designed to make this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.

Recent Flight Delays and Cancellations