Flight cancellations and delays are the most common issues faced by travelers. Luckily, the European Union has EU Regulation 261, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 specifies the conditions in which passengers are eligible for compensation and assistance in cases of flight disruption.
In this article, you will find everything you need to know about Regulation EU261 and in which situations you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, travelers traveling to or from Newcastle International Airport on flights operated by EU-based airlines have certain rights in case of significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is required, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
Newcastle International Airport Flight Delay Compensation
Flyers facing flight delays at Newcastle International Airport may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the cause of the delay and whether it complies with UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for delays resulting from extraordinary circumstances outside their control.
Newcastle International Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Newcastle International Airport, according to EU 261, flyers can receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation could still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can refer to the table below to figure out the amount of compensation you are entitled to:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for flight cancellations due to extraordinary circumstances outside their control, such as extreme weather conditions or air traffic control strikes.
Which Newcastle International Airport Flights are Covered by EU261?
If you are departing from an airport in the European Union and flying with an airline flight from the EU, you are protected under EU Regulation 261/2004. This regulation guarantees that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:
Itinerary | EU Airline | Non-EU Airline |
Departures from Newcastle International Airport to anywhere | Yes | Yes |
Arrivals at Newcastle International Airport from inside the EU | Yes | No |
Arrivals at Newcastle International Airport from outside the EU | Yes | No |
How to Claim Compensation from Newcastle International Airport
Flight cancellations and delays are common due to factors such as bad weather, air traffic congestion, technical problems, or staffing issues. If you experience a flight disruption at Newcastle International Airport, you could be eligible for compensation under EU Regulation 261/2004.
To initiate your compensation claim, take the following steps:
- Fill in our form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will do our best to secure your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
22.03.202514:40 | TUIfly 1642 | Newcastle Airport (EGNT) Alicante El Altet (LEAL) | delayed | Refunds |
15.03.202509:05 | Ryanair 450 | Newcastle Airport (EGNT) John Paul II Balice International (EPKK) | delayed | Refunds |
10.03.202506:05 | Ryanair 450 | Newcastle Airport (EGNT) John Paul II Balice International (EPKK) | delayed | Refunds |
08.03.202509:05 | Ryanair 450 | Newcastle Airport (EGNT) John Paul II Balice International (EPKK) | delayed | Refunds |