London Luton Airport Flight Delay and Cancellation Compensation

Flight cancellations and delays are the most frequent problems encountered by travelers. Luckily, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the situations when passengers are entitled to compensation and assistance in cases of flight disruption.

In this article, you will find everything you need to know about EU 261 regulation and under what circumstances you are entitled to compensation.

Passenger Rights under EU 261/2004

According to EU Regulation 261/2004, travelers departing from or arriving at London Luton Airport on flights operated by EU-based airlines have certain rights in case of significant cancellations or delays. These rights include:

• Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
• Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: When an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Travelers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation ranging from €250 to €600.

London Luton Airport Flight Delay Compensation

Flyers facing flight delays at London Luton Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it complies with UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for delays due to extraordinary circumstances outside their control.

London Luton Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the London Luton Airport, according to EU 261, passengers are eligible to get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

However, there are exceptions to this regulation. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation could still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the duration of the delay. You can check this table to figure out the compensation amount you are eligible for:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t offer compensation for flight cancellations due to extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.

Which London Luton Airport Flights are Covered by EU261?

If you are departing from an airport in the European Union and flying with an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of which cases are protected by EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from London Luton Airport to anywhere	Yes	Yes
Arrivals at London Luton Airport from inside the EU	Yes	No
Arrivals at London Luton Airport Airport from outside the EU	Yes	No

How to Claim Compensation from London Luton Airport

Flight cancellations and delays are common due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you encounter a flight disruption at London Luton Airport, you could be eligible for compensation under European Union Regulation 261/2004.

To initiate your compensation claim, proceed with these steps:

1. Complete our form. You’ll need to provide details like your flight number, date, and what went wrong.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will do our best to secure your compensation. You only incur a fee if we win your case.