Delayed and cancelled flights are the most common problems encountered by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the situations under which passengers are entitled to compensation and assistance during flight disruption.
Here, you will find everything you need to know about Regulation EU261 and when you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, travelers traveling to or from London Luton Airport on flights operated by EU-based airlines have certain rights in case of significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is required, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers could qualify for financial compensation ranging from €250 to €600.
London Luton Airport Flight Delay Compensation
Travelers experiencing flight delays at London Luton Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the reason for the delay and whether it complies with UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances outside their control.
London Luton Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the London Luton Airport, under EU 261, passengers may receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this law. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation might still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the length of the delay. You can check this table to figure out the compensation amount you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for cancellations due to extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.
Which London Luton Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and traveling on an airline flight from the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from London Luton Airport to anywhere | Yes | Yes |
| Arrivals at London Luton Airport from inside the EU | Yes | No |
| Arrivals at London Luton Airport from outside the EU | Yes | No |
How to Claim Compensation from London Luton Airport
Flight disruptions are common due to factors such as adverse weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at London Luton Airport, you may be entitled to compensation under EU Regulation 261/2004.
To initiate a compensation claim, take the following steps:
- Complete our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will strive to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
14.07.202515:50 | JetStream 917 | Luton Airport (LON) John Paul II Balice International (KRK) | Delayed | Claim Refund |
14.07.202511:50 | Ryanair 1813 | Luton Airport (LON) John Paul II Balice International (KRK) | Delayed | Claim Refund |
13.07.202516:20 | Ryanair 1813 | Luton Airport (LON) John Paul II Balice International (KRK) | Delayed | Claim Refund |
13.07.202508:25 | Wizz Air 2002 | Luton Airport (LON) John Paul II Balice International (KRK) | Delayed | Claim Refund |
11.07.202516:05 | Ryanair 8144 | Luton Airport (LON) Ireland West Airport Knock (NOC) | Delayed | Claim Refund |
11.07.202512:15 | empty | Luton Airport (LON) Southend (LON) | Delayed | Claim Refund |
10.07.202508:25 | Wizz Air 2002 | Luton Airport (LON) John Paul II Balice International (KRK) | Delayed | Claim Refund |
10.07.202507:45 | Ryanair 1813 | Luton Airport (LON) John Paul II Balice International (KRK) | Delayed | Claim Refund |
09.07.202511:00 | Flexjet | Luton Airport (LON) Costa Smeralda (OLB) | Delayed | Claim Refund |
09.07.202507:20 | easyJet 2481 | Luton Airport (LON) Costa Smeralda (OLB) | Delayed | Claim Refund |
09.07.202506:25 | easyJet 2601 | Luton Airport (LON) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
08.07.202514:10 | Wizz Air 3004 | Luton Airport (LON) Henri Coanda International (BUH) | Delayed | Claim Refund |
08.07.202508:00 | Wizz Air 3502 | Luton Airport (LON) Timisoara (traian Vuia) International (TSR) | Delayed | Claim Refund |
07.07.202519:55 | Wizz Air 3802 | Luton Airport (LON) Sibiu (SBZ) | Delayed | Claim Refund |
07.07.202519:50 | Wizz Air 3604 | Luton Airport (LON) Salcea (SCV) | Delayed | Claim Refund |
07.07.202519:10 | Wizz Air 3934 | Luton Airport (LON) International Airport Chisinau (KIV) | Delayed | Claim Refund |
07.07.202516:30 | easyJet 2659 | Luton Airport (LON) Euroairport France (EAP) | Delayed | Claim Refund |
07.07.202515:45 | easyJet 2391 | Luton Airport (LON) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
07.07.202506:20 | easyJet 2601 | Luton Airport (LON) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
06.07.202515:40 | Wizz Air 2204 | Luton Airport (LON) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
06.07.202511:45 | Wizz Air 3650 | Luton Airport (LON) Satu Mare (SUJ) | Delayed | Claim Refund |
06.07.202509:00 | JoinJet 523 | Luton Airport (LON) Geneve-cointrin (GVA) | Delayed | Claim Refund |
06.07.202508:30 | Wizz Air 2202 | Luton Airport (LON) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
06.07.202507:30 | TUIfly 5770 | Luton Airport (LON) Kos Island International Airport (KGS) | Delayed | Claim Refund |
05.07.202514:30 | empty | Luton Airport (LON) Chhatrapati Shivaji International (Sahar International) (BOM) | Delayed | Claim Refund |
05.07.202514:30 | easyJet 2391 | Luton Airport (LON) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
05.07.202509:30 | VistaJet 132 | Luton Airport (LON) Bangalore International Airport (BLR) | Delayed | Claim Refund |
05.07.202507:20 | easyJet 2533 | Luton Airport (LON) Geneve-cointrin (GVA) | Delayed | Claim Refund |
04.07.202521:05 | Ryanair 331 | Luton Airport (LON) Dublin International (DUB) | Delayed | Claim Refund |
04.07.202518:30 | easyJet 2603 | Luton Airport (LON) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
04.07.202518:20 | easyJet 2531 | Luton Airport (LON) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202517:00 | Israir Airlines 116 | Luton Airport (LON) Ben Gurion International (TLV) | Delayed | Claim Refund |
04.07.202517:00 | Ryanair 341 | Luton Airport (LON) Dublin International (DUB) | Delayed | Claim Refund |
04.07.202516:05 | Ryanair 8144 | Luton Airport (LON) Ireland West Airport Knock (NOC) | Delayed | Claim Refund |
04.07.202515:45 | NetJets Aviation | Luton Airport (LON) Ulemiste (TLL) | Delayed | Claim Refund |
04.07.202514:10 | Wizz Air 3004 | Luton Airport (LON) Henri Coanda International (BUH) | Delayed | Claim Refund |
04.07.202513:55 | easyJet 2423 | Luton Airport (LON) Mérignac (BOD) | Delayed | Claim Refund |
04.07.202512:30 | Air Charter Scotland 355 | Luton Airport (LON) Le Palyvestre (TLN) | Delayed | Claim Refund |
04.07.202512:30 | Centreline | Luton Airport (LON) Le Palyvestre (TLN) | Delayed | Claim Refund |
04.07.202508:30 | Wizz Air 2202 | Luton Airport (LON) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
03.07.202519:55 | Wizz Air 3802 | Luton Airport (LON) Sibiu (SBZ) | Delayed | Claim Refund |
03.07.202516:40 | TUIfly 872 | Luton Airport (LON) Dalma Airport (DLM) | Delayed | Claim Refund |
03.07.202515:50 | Ryanair 3882 | Luton Airport (LON) Malta International (MLA) | Delayed | Claim Refund |
03.07.202515:35 | Jet2 3821 | Luton Airport (LON) Dalma Airport (DLM) | Delayed | Claim Refund |
03.07.202514:30 | Sky Prime Charter | Luton Airport (LON) King Khaled International (RUH) | Delayed | Claim Refund |
03.07.202507:15 | easyJet 2601 | Luton Airport (LON) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
02.07.202519:55 | Wizz Air 3802 | Luton Airport (LON) Sibiu (SBZ) | Delayed | Claim Refund |
02.07.202515:45 | easyJet 2391 | Luton Airport (LON) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
02.07.202515:40 | Wizz Air 2204 | Luton Airport (LON) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
02.07.202513:25 | Ryanair 3741 | Luton Airport (LON) S. Angelo (VCE) | Delayed | Claim Refund |
02.07.202513:00 | Ryanair 338 | Luton Airport (LON) Dublin International (DUB) | Delayed | Claim Refund |
02.07.202510:00 | Ryanair 331 | Luton Airport (LON) Dublin International (DUB) | Delayed | Claim Refund |
02.07.202508:50 | Ryanair 3406 | Luton Airport (LON) Guglielmo Marconi (BLQ) | Delayed | Claim Refund |
02.07.202508:00 | Jet2 3843 | Luton Airport (LON) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
01.07.202518:00 | easyJet 2627 | Luton Airport (LON) Djerba-Zarzis (DJE) | Delayed | Claim Refund |
01.07.202513:10 | Ryanair 338 | Luton Airport (LON) Dublin International (DUB) | Delayed | Claim Refund |
01.07.202507:20 | easyJet 2537 | Luton Airport (LON) Geneve-cointrin (GVA) | Delayed | Claim Refund |
30.06.202519:50 | Ryanair 341 | Luton Airport (LON) Dublin International (DUB) | Delayed | Claim Refund |
30.06.202514:40 | Ryanair 3882 | Luton Airport (LON) Malta International (MLA) | Delayed | Claim Refund |
30.06.202514:10 | Wizz Air 3004 | Luton Airport (LON) Henri Coanda International (BUH) | Delayed | Claim Refund |
30.06.202509:00 | Ryanair 338 | Luton Airport (LON) Dublin International (DUB) | Delayed | Claim Refund |
30.06.202507:05 | easyJet 2385 | Luton Airport (LON) Zakinthos International Airport (ZTH) | Delayed | Claim Refund |
29.06.202519:00 | Wizz Air 5006 | Luton Airport (LON) Rinas Mother Teresa (TIA) | Delayed | Claim Refund |
29.06.202517:00 | Israir Airlines 118 | Luton Airport (LON) Ben Gurion International (TLV) | Delayed | Claim Refund |
29.06.202517:00 | Arrow Aviation 112 | Luton Airport (LON) Ben Gurion International (TLV) | Delayed | Claim Refund |
29.06.202515:40 | Wizz Air 5445 | Luton Airport (LON) Ulemiste (TLL) | Delayed | Claim Refund |
29.06.202515:25 | Jet2 3823 | Luton Airport (LON) Dalma Airport (DLM) | Delayed | Claim Refund |
29.06.202515:10 | Wizz Air 5004 | Luton Airport (LON) Rinas Mother Teresa (TIA) | Delayed | Claim Refund |
29.06.202513:30 | easyJet 2537 | Luton Airport (LON) Geneve-cointrin (GVA) | Delayed | Claim Refund |
28.06.202522:10 | Ryanair 338 | Luton Airport (LON) Dublin International (DUB) | Delayed | Claim Refund |
28.06.202515:50 | Ryanair 856 | Luton Airport (LON) Kerry (KIR) | Delayed | Claim Refund |
28.06.202514:10 | Wizz Air 3004 | Luton Airport (LON) Henri Coanda International (BUH) | Delayed | Claim Refund |
28.06.202508:05 | Wizz Air 3010 | Luton Airport (LON) Henri Coanda International (BUH) | Delayed | Claim Refund |
27.06.202518:30 | easyJet 2603 | Luton Airport (LON) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
27.06.202516:05 | Ryanair 8144 | Luton Airport (LON) Ireland West Airport Knock (NOC) | Delayed | Claim Refund |
27.06.202515:35 | easyJet 2555 | Luton Airport (LON) Dalma Airport (DLM) | Delayed | Claim Refund |
27.06.202515:10 | Wizz Air 5004 | Luton Airport (LON) Rinas Mother Teresa (TIA) | Delayed | Claim Refund |
27.06.202513:55 | easyJet 645 | Luton Airport (LON) George Best Belfast City (BFS) | Delayed | Claim Refund |
27.06.202511:30 | empty | Luton Airport (LON) () | Delayed | Claim Refund |
27.06.202507:30 | easyJet 2533 | Luton Airport (LON) Geneve-cointrin (GVA) | Delayed | Claim Refund |
26.06.202521:50 | Wizz Air 3008 | Luton Airport (LON) Henri Coanda International (BUH) | Delayed | Claim Refund |
26.06.202518:00 | AZAL Azerbaijan Airlines 600 | Luton Airport (LON) Heydar Aliyev International (Bina International) (BAK) | Delayed | Claim Refund |
26.06.202517:00 | Israir Airlines 118 | Luton Airport (LON) Ben Gurion International (TLV) | Delayed | Claim Refund |
26.06.202516:25 | Wizz Air 2204 | Luton Airport (LON) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
26.06.202516:25 | Ryanair 3472 | Luton Airport (LON) Jasionka (RZE) | Delayed | Claim Refund |
26.06.202514:15 | easyJet 2537 | Luton Airport (LON) Geneve-cointrin (GVA) | Delayed | Claim Refund |
26.06.202514:10 | Wizz Air 3004 | Luton Airport (LON) Henri Coanda International (BUH) | Delayed | Claim Refund |
26.06.202511:30 | VistaJet 861 | Luton Airport (LON) Reno-Tahoe International (RNO) | Delayed | Claim Refund |
26.06.202511:30 | VistaJet 861 | Luton Airport (LON) Reno-Tahoe International (RNO) | Delayed | Claim Refund |
26.06.202508:25 | Wizz Air 2002 | Luton Airport (LON) John Paul II Balice International (KRK) | Delayed | Claim Refund |
26.06.202506:20 | Ryanair 6167 | Luton Airport (LON) Bourgas (BOJ) | Delayed | Claim Refund |
25.06.202519:10 | Wizz Air 3934 | Luton Airport (LON) International Airport Chisinau (KIV) | Delayed | Claim Refund |
25.06.202508:00 | Wizz Air 3502 | Luton Airport (LON) Timisoara (traian Vuia) International (TSR) | Delayed | Claim Refund |
24.06.202513:40 | VistaJet 531 | Luton Airport (LON) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
24.06.202512:00 | NetJets Aviation | Luton Airport (LON) Dublin International (DUB) | Delayed | Claim Refund |
24.06.202508:30 | Wizz Air 2202 | Luton Airport (LON) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
23.06.202515:40 | Wizz Air 2204 | Luton Airport (LON) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
23.06.202515:30 | Star Wings 444 | Luton Airport (LON) Dortmund (DTM) | Delayed | Claim Refund |
23.06.202512:50 | Ryanair 331 | Luton Airport (LON) Dublin International (DUB) | Delayed | Claim Refund |
23.06.202511:50 | Ryanair 1813 | Luton Airport (LON) John Paul II Balice International (KRK) | Delayed | Claim Refund |
