Cancelled and delayed flights are the most common issues faced by travelers. Fortunately, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 specifies the conditions under which passengers are eligible for compensation and assistance during flight disruption.
In this article, you will find everything you need to know about EU 261 regulation and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers traveling to or from Groningen Airport Eelde on flights operated by EU-based airlines have certain rights when facing significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is necessary, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers might be entitled to financial compensation ranging from €250 to €600.
Groningen Airport Eelde Flight Delay Compensation
Passengers experiencing flight delays at Groningen Airport Eelde could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it follows UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays caused by extraordinary circumstances outside their control.
Groningen Airport Eelde Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Groningen Airport Eelde, according to EU Regulation 261, flyers can receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation might still be available even when you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the length of the delay. You can refer to this table to figure out the compensation amount you are entitled to:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for flight cancellations due to extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Groningen Airport Eelde Flights are Covered by EU261?
When you’re departing from an airport within the European Union and flying with an airline flight from the EU, you are protected under EU Regulation 261/2004. This regulation guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:
Itinerary | EU Airline | Non-EU Airline |
Departures from Groningen Airport Eelde to anywhere | Yes | Yes |
Arrivals at Groningen Airport Eelde from inside the EU | Yes | No |
Arrivals at Groningen Airport Eelde from outside the EU | Yes | No |
How to Claim Compensation from Groningen Airport Eelde
Flight disruptions are common due to factors such as bad weather, air traffic congestion, mechanical problems, or staffing issues. If you experience a flight disruption at Groningen Airport Eelde, you may be entitled to compensation under European Union Regulation 261/2004.
To initiate a compensation claim, follow these steps:
- Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will make every effort to get you your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
04.04.202517:15 | KLM | Eelde (EHGG) Eelde (EHGG) | delayed | Refunds |
04.04.202511:00 | Finland – Air Force 187 | Eelde (EHGG) Jyvaskyla (EFJY) | delayed | Refunds |
01.04.202518:15 | empty | Eelde (EHGG) Eelde (EHGG) | delayed | Refunds |
28.03.202517:00 | empty | Eelde (EHGG) Eelde (EHGG) | delayed | Refunds |
23.03.202514:35 | empty | Eelde (EHGG) Eelde (EHGG) | delayed | Refunds |
19.03.202513:30 | NetJets Europe | Eelde (EHGG) Aalborg (EKYT) | delayed | Refunds |
14.03.202518:45 | TUIfly | Eelde (EHGG) Schiphol (EHAM) | delayed | Refunds |
14.03.202518:00 | empty | Eelde (EHGG) Rotterdam Zestienhoven (EHRD) | delayed | Refunds |