Flight cancellations and delays are the most common problems encountered by travelers. Luckily, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 specifies the situations in which passengers are eligible for compensation and assistance in the event of flight disruption.
In this article, you will discover everything you need to know about EU 261 regulation and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, travelers traveling to or from Stuttgart Airport on flights operated by EU-based airlines have specific rights when facing significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period;
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes;
- Hotel accommodation if necessary: When an overnight stay is necessary, the airline is required to offer assistance, including hotel stays and transport to and from the hotel;
- Ticket refund or alternative flight: Passengers can choose either a full refund of their ticket, including any extra costs, or rebooking on an alternative flight to their final destination;
- Compensation: If the delay was not caused by extraordinary circumstances and was within the airline’s control, travelers could qualify for financial compensation ranging from €250 to €600, depending on the flight distance and length of the delay.
Stuttgart Airport Flight Delay Compensation
Flyers facing flight delays at Stuttgart Airport may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the cause of the delay and whether it complies with UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances beyond their control.
Stuttgart Airport Flight Cancellation Compensation
In case of a cancelled flight causing inconvenience at the Stuttgart Airport, according to EU Regulation 261, passengers can get compensation of up to €600 if the airline informs them less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation may still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the duration of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t offer compensation for cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Stuttgart Airport Flights are Covered by EU261?
When you’re departing from an airport in the European Union and flying on a flight originating in the EU operated by an airline, you are protected under EU Regulation 261/2004, which defines your air passenger rights. This regulation applies to both domestic and international flights and ensures that you have certain rights in case of delays, flight cancellations, denied boarding, and other similar situations. Here’s a more detailed table of which situations are covered under EU Regulation 261:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Stuttgart Airport to anywhere | Yes | Yes |
| Arrivals at Stuttgart Airport from inside the EU | Yes | No |
| Arrivals at Stuttgart Airport from outside the EU | Yes | No |
How to Claim Compensation from Stuttgart Airport
Flight cancellations and delays often occur due to factors such as adverse weather conditions, air traffic congestion, mechanical problems, or staffing issues. If you experience a flight disruption at Stuttgart Airport, you may be entitled to compensation under European Union Regulation 261/2004.
To initiate your compensation claim, proceed with these steps:
- Fill in this form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws thoroughly and will strive to get you your compensation. You only pay us if we win your case.
It is important to note that the compensation claim process requires documents such as booking confirmation and boarding pass.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.01.202614:05 | SunExpress 973 | () () | Delayed | Claim Refund |
07.01.202606:30 | Eurowings 2278 | () () | Delayed | Claim Refund |
06.01.202619:15 | Eurowings 2010 | () () | Delayed | Claim Refund |
06.01.202618:20 | Eurowings 8003 | () () | Delayed | Claim Refund |
06.01.202617:55 | Eurowings 2784 | () () | Delayed | Claim Refund |
06.01.202616:55 | Eurowings 2704 | () () | Delayed | Claim Refund |
06.01.202613:15 | Turkish Airlines 46 | () () | Delayed | Claim Refund |
06.01.202612:05 | Pegasus 970 | () () | Delayed | Claim Refund |
06.01.202610:35 | Eurowings 2884 | () () | Delayed | Claim Refund |
06.01.202610:35 | Alitalia 7789 | () () | Delayed | Claim Refund |
06.01.202607:40 | Eurowings 2278 | () () | Delayed | Claim Refund |
04.01.202615:05 | Wizz Air 3368 | () () | Delayed | Claim Refund |
03.01.202616:10 | Berry Aviation 406 | () () | Delayed | Claim Refund |
03.01.202610:00 | UR Airlines 482 | () () | Delayed | Claim Refund |
03.01.202609:00 | Eurowings 2278 | () () | Delayed | Claim Refund |
02.01.202614:25 | Wizz Air 2290 | () () | Delayed | Claim Refund |
02.01.202606:00 | Eurowings 2648 | () () | Delayed | Claim Refund |
01.01.202605:50 | Eurowings 2264 | () () | Delayed | Claim Refund |
30.12.202518:20 | Eurowings 8003 | () () | Delayed | Claim Refund |
30.12.202517:55 | Eurowings 2784 | () () | Delayed | Claim Refund |
30.12.202516:45 | empty | () () | Delayed | Claim Refund |
30.12.202508:15 | Eurowings 1152 | () () | Delayed | Claim Refund |
30.12.202506:25 | Eurowings 2850 | () () | Delayed | Claim Refund |
29.12.202511:00 | Eurowings 2982 | () () | Delayed | Claim Refund |
28.12.202519:35 | Eurowings 2784 | () () | Delayed | Claim Refund |
28.12.202518:10 | Pegasus 974 | () () | Delayed | Claim Refund |
28.12.202516:30 | AJet 48 | () () | Delayed | Claim Refund |
28.12.202515:15 | Pegasus 972 | () () | Delayed | Claim Refund |
27.12.202516:30 | Fly My Sky | () () | Delayed | Claim Refund |
27.12.202512:30 | empty | () () | Delayed | Claim Refund |
27.12.202510:00 | UR Airlines 482 | () () | Delayed | Claim Refund |
27.12.202509:05 | Pegasus 5336 | () () | Delayed | Claim Refund |
27.12.202509:00 | Eurowings 2278 | () () | Delayed | Claim Refund |
27.12.202508:15 | Eurowings 1152 | () () | Delayed | Claim Refund |
27.12.202508:15 | Condor 2546 | () () | Delayed | Claim Refund |
26.12.202519:25 | Eurowings 8007 | () () | Delayed | Claim Refund |
26.12.202518:10 | Pegasus 974 | () () | Delayed | Claim Refund |
26.12.202517:00 | empty | () () | Delayed | Claim Refund |
