Cancelled and delayed flights are the most frequent issues faced by travelers. Luckily, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 specifies the conditions in which passengers are entitled to compensation and assistance during flight disruption.
Here, you will discover everything you need to know about EU 261 regulation and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers flying to or from Gothenburg-Landvetter Airport on flights operated by EU-based airlines have certain rights when facing significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is necessary, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
Gothenburg-Landvetter Airport Flight Delay Compensation
Flyers experiencing flight delays at Gothenburg-Landvetter Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it follows UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances beyond their control.
Gothenburg-Landvetter Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Gothenburg-Landvetter Airport, according to EU Regulation 261, flyers are eligible to receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation could still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can refer to the table below to figure out the amount of compensation you are eligible for:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for cancellations due to extraordinary circumstances beyond their control, such as severe weather or strikes by air traffic controllers.
Which Gothenburg-Landvetter Airport Flights are Covered by EU261?
When you’re departing from an airport in the European Union and traveling on an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This regulation guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
Itinerary | EU Airline | Non-EU Airline |
Departures from Gothenburg-Landvetter Airport to anywhere | Yes | Yes |
Arrivals at Gothenburg-Landvetter Airport from inside the EU | Yes | No |
Arrivals at Gothenburg-Landvetter Airport from outside the EU | Yes | No |
How to Claim Compensation from Gothenburg-Landvetter Airport
Flight delays and cancellations often occur due to factors such as bad weather, air traffic congestion, technical problems, or staffing issues. If you experience a flight disruption at Gothenburg-Landvetter Airport, you may be entitled to compensation under EU Regulation 261/2004.
To initiate a compensation claim, take the following steps:
- Fill in this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws well and will make every effort to secure your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
09.04.202521:15 | Svenskt Ambulansflyg | Landvetter (ESGG) Kungsangen (ESSP) | delayed | Refunds |
30.03.202509:15 | KLM 1230 | Landvetter (ESGG) Schiphol (EHAM) | cancelled | Refunds |
30.03.202509:15 | Kenya Airways 1154 | Landvetter (ESGG) Schiphol (EHAM) | cancelled | Refunds |
30.03.202509:15 | Gol 5666 | Landvetter (ESGG) Schiphol (EHAM) | cancelled | Refunds |
30.03.202509:15 | Delta Air Lines 9521 | Landvetter (ESGG) Schiphol (EHAM) | cancelled | Refunds |
30.03.202506:00 | Delta Air Lines 9526 | Landvetter (ESGG) Schiphol (EHAM) | delayed | Refunds |
30.03.202506:00 | TAROM 9311 | Landvetter (ESGG) Schiphol (EHAM) | delayed | Refunds |
30.03.202506:00 | KLM 1228 | Landvetter (ESGG) Schiphol (EHAM) | delayed | Refunds |
29.03.202518:30 | Amapola 5015 | Landvetter (ESGG) Sundsvall/harnosand (ESNN) | delayed | Refunds |
28.03.202515:25 | Sun-Air 8237 | Landvetter (ESGG) Cambridge (EGSC) | delayed | Refunds |
28.03.202500:35 | FROST 980 | Landvetter (ESGG) Smaland Airport (ESMX) | delayed | Refunds |
27.03.202517:10 | North Flying 166 | Landvetter (ESGG) Aalborg (EKYT) | delayed | Refunds |
25.03.202507:40 | TUIfly 527 | Landvetter (ESGG) Rabil (GVBA) | delayed | Refunds |
23.03.202519:00 | FROST 40 | Landvetter (ESGG) Sundsvall/harnosand (ESNN) | delayed | Refunds |
22.03.202520:05 | Norwegian 5059 | Landvetter (ESGG) Pablo Ruiz Picasso (LEMG) | delayed | Refunds |
22.03.202517:00 | Pegasus 5022 | Landvetter (ESGG) Antalya (LTAI) | delayed | Refunds |
22.03.202515:35 | SAS 7516 | Landvetter (ESGG) Gardermoen (ENGM) | delayed | Refunds |
21.03.202517:00 | European Flight Service 2229 | Landvetter (ESGG) Karlstad (ESOK) | delayed | Refunds |
15.03.202514:35 | Luxwing 1987 | Landvetter (ESGG) Bolzano (LIPB) | delayed | Refunds |
14.03.202516:40 | Redstar Aviation 31 | Landvetter (ESGG) Tuzla International (LQTZ) | delayed | Refunds |
12.03.202507:30 | FROST 900 | Landvetter (ESGG) Aro (ENML) | delayed | Refunds |
08.03.202517:05 | Peoples 763 | Landvetter (ESGG) Altenrhein (LSZR) | delayed | Refunds |