Coping with flight problems can be very annoying. However, the bright side is that the European Union has laws to support travelers when things go wrong. If you’re flying in the EU, it’s wise to know about these regulations. They can be useful if your flight goes off course.
Knowing what you’re entitled to can make handling travel complications a lot simpler. While it won’t get you to your destination quicker, it can reduce your anxiety when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s aid available in the case of a flight disruption. EU laws ensure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Don’t forget to inquire with airline representatives about these entitlements if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
Chair Airlines Flight Delay Compensation
Travel setbacks from Chair Airlines can be really annoying. However there’s a silver lining: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could receive up to €600 per person. What is important is when you reach your destination, not when you take off. So pay attention to your arrival time if you want to seek flight delay compensation.
How much you get depends on your flight distance. A brief trip won’t yield as much as a longer flight, even if they’re both delayed the same amount of time.
Interested in learning exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Chair Airlines Flight Cancellation Compensation
Europe has laws to help you in case of flight cancellation. Here’s what you need to know:
If your flight gets cancelled within two weeks of you’re supposed to leave, you may be entitled to compensation as much as €600. But keep in mind – the airline can avoid paying if they rebook you on a different flight that doesn’t significantly disrupt your travel.
The carrier can bypass compensation if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board an alternative flight from the airline, you can still receive compensation. What matters most is your arrival time at your destination.
The amount you could receive is determined by two factors:
- The length of your flight
- How late you arrive
Therefore, even if you arrive later than planned, you might still get some compensation.
Refer to the following table for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Chair Airlines
It’s important to be aware of how to claim the compensation you deserve under EU Regulation 261/2004. Here’s the process:
- Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws well and will strive to get you your compensation. You only incur a fee if we win your case.
Don’t forget that it is your right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed as a result of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances such as inclement weather or air traffic control decisions, you qualify for compensation.
Which Chair Airlines Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They apply to all flights departing from a European Union member state airport and to all flights arriving at a European Union member state airport provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Switzerland, Iceland, and Norway. This means if you’re traveling with any airline to, from, or within Europe, you likely have these rights. It’s helpful to know about these laws – they’re in place to assist you if something goes wrong with your flight. They ensure you’re not abandoned when your travel plans don’t work out.
When You Are Not Entitled to Compensation
Chair Airlines isn’t necessarily responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline has no control over, like really bad weather or unexpected problems.
For example, if there’s unexpected severe weather, an airport emergency, or air traffic controllers go on strike, Chair Airlines isn’t responsible. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these things happen, you are unlikely to get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
06.05.202517:15 | Chair Airlines 2621 | Stuttgart (STR) Pristina (PRN) | delayed | Claim Refund |
04.05.202511:45 | Chair Airlines 612 | Zurich (BSL) Pristina (PRN) | delayed | Claim Refund |
04.05.202508:45 | Chair Airlines 611 | Pristina (PRN) Zurich (BSL) | delayed | Claim Refund |
03.05.202517:55 | Chair Airlines 2621 | Stuttgart (STR) Pristina (PRN) | delayed | Claim Refund |
