Handling flight disruptions can be very annoying. However, the positive thing is that the European Union has regulations to support travelers when things get messed up. If you’re taking a plane in the EU, it’s wise to be aware of these protections. They can be useful if your flight is disrupted.
These protections are known as air passenger rights, which are legal entitlements under EU law that safeguard travelers in cases of flight cancellations, delays, and overbookings.
Understanding your rights can make handling travel issues less stressful. While it won’t get you to your destination quicker, it can help you feel less stressed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s help available in the case of a flight disruption. EU laws guarantee airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages;
- Accommodation if you’re stranded overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund;
- An alternative flight;
- Compensation to make up for the inconvenience.
Remember to ask airline representatives about these things if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
Air Caraïbes Flight Delay Compensation
Delays with flights from Air Caraïbes can be very frustrating. However there’s a silver lining: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could receive up to €600 per person. What is important is when you arrive, not when you take off. So pay attention to your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A brief trip won’t get you as much money as a long one, even if they’re both delayed equally.
Curious about exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Air Caraïbes delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Air Caraïbes Flight Cancellation Compensation
The EU has regulations to help you if your flight is cancelled. Here’s what you need to know:
If your flight gets cancelled within two weeks of your planned travel date, you may be entitled to compensation of up to €600. But there’s a catch – the airline can avoid paying if they rebook you on a different flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board another flight from the airline, you can still receive compensation. What matters most is when you reach your final destination.
How much money you might get is based on two things:
- The length of your flight
- The time difference between the scheduled and actual arrival
So, even if you arrive later than planned, you might still get some compensation.
Check out the table below for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Air Caraïbes
It’s crucial to be aware of the process of claiming the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will strive to secure your compensation. You are only charged if we win your case.
Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed as a result of operational reasons or technical issues, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you are entitled to compensation.
Which Air Caraïbes Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They apply to every flight leaving a European Union member state airport and every flight landing at a European Union member state airport provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Switzerland, Iceland, and Norway. This means when you travel with any airline to, within, or from Europe, you most likely have these rights. It’s good to understand these regulations – they exist to assist you if issues arise with your flight. They ensure you’re not stranded when your travel plans go awry.
When You Are Not Entitled to Compensation
Air Caraïbes isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, situations arise that the airline is powerless against, like extreme weather or unexpected problems.
For instance, if there’s unexpected severe weather, an airport emergency, or air traffic controllers go on strike, Air Caraïbes isn’t responsible. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these situations occur, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues occur. However, Air Caraïbes must prove that the cancellation or delay was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.01.202612:10 | Air Caraibes 3171 | (POS) (BGI) | Delayed | Claim Refund |
06.01.202613:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
06.01.202609:30 | Air Caraibes 3130 | (SBH) (PTP) | Delayed | Claim Refund |
06.01.202608:00 | Air Caraibes 3131 | (PTP) (SBH) | Delayed | Claim Refund |
05.01.202617:30 | Air Caraibes 3138 | (SBH) (PTP) | Delayed | Claim Refund |
05.01.202617:15 | Air Caraibes 541 | (PTP) (ORY) | Delayed | Claim Refund |
05.01.202616:55 | Air Caraibes 309 | (SFG) (PTP) | Delayed | Claim Refund |
05.01.202616:45 | Air Caraibes 307 | (PTP) (FDF) | Delayed | Claim Refund |
05.01.202616:25 | Air Caraibes 3139 | (PTP) (SBH) | Delayed | Claim Refund |
05.01.202615:20 | Air Caraibes 307 | (SFG) (PTP) | Delayed | Claim Refund |
05.01.202614:30 | Air Caraibes 3134 | (SBH) (PTP) | Delayed | Claim Refund |
05.01.202613:55 | Air Caraibes 306 | (PTP) (SFG) | Delayed | Claim Refund |
05.01.202607:00 | Air Caraibes 6704 | (ORY) (RUN) | Delayed | Claim Refund |
04.01.202621:45 | Air Caraibes 515 | (FDF) (ORY) | Delayed | Claim Refund |
04.01.202621:40 | Air Caraibes 6761 | (YUL) (ORY) | Delayed | Claim Refund |
04.01.202617:30 | Air Caraibes 3138 | (SBH) (PTP) | Delayed | Claim Refund |
04.01.202613:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
03.01.202619:05 | Air Caraibes 311 | (PTP) (FDF) | Delayed | Claim Refund |
03.01.202615:20 | Air Caraibes 514 | (ORY) (FDF) | Delayed | Claim Refund |
03.01.202613:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
02.01.202617:30 | Air Caraibes 311 | (SFG) (PTP) | Delayed | Claim Refund |
02.01.202617:15 | Air Caraibes 3140 | (SBH) (PTP) | Delayed | Claim Refund |
02.01.202613:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
01.01.202610:05 | Air Caraibes 560 | (ORY) (ZSA) | Delayed | Claim Refund |
30.12.202517:30 | Air Caraibes 311 | (SFG) (PTP) | Delayed | Claim Refund |
30.12.202515:45 | Air Caraibes | (PTP) (SFG) | Delayed | Claim Refund |
30.12.202513:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
29.12.202517:30 | Air Caraibes 311 | (SFG) (PTP) | Delayed | Claim Refund |
29.12.202513:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
28.12.202517:30 | Air Caraibes 311 | (SFG) (PTP) | Delayed | Claim Refund |
28.12.202515:45 | Air Caraibes 3147 | (PTP) (SBH) | Delayed | Claim Refund |
28.12.202513:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
27.12.202517:30 | Air Caraibes 3138 | (SBH) (PTP) | Delayed | Claim Refund |
27.12.202516:20 | Air Caraibes 3153 | (PTP) (SBH) | Delayed | Claim Refund |
27.12.202515:30 | Air Caraibes 3165 | (BGI) (FDF) | Delayed | Claim Refund |
27.12.202515:20 | Air Caraibes 514 | (ORY) (FDF) | Delayed | Claim Refund |
27.12.202513:45 | Air Caraibes 3165 | (POS) (BGI) | Delayed | Claim Refund |
27.12.202513:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
26.12.202517:30 | Air Caraibes 3138 | (SBH) (PTP) | Delayed | Claim Refund |
26.12.202517:30 | Air Caraibes 311 | (SFG) (PTP) | Delayed | Claim Refund |
26.12.202516:15 | Air Caraibes 310 | (PTP) (SFG) | Delayed | Claim Refund |
26.12.202516:10 | Air Caraibes 3137 | (PTP) (SBH) | Delayed | Claim Refund |
26.12.202513:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
25.12.202519:55 | Air Caraibes 700 | (ORY) (RUN) | Delayed | Claim Refund |
25.12.202519:55 | Air Caraibes 6700 | (ORY) (RUN) | Delayed | Claim Refund |
24.12.202513:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
23.12.202519:55 | Air Caraibes 6700 | (ORY) (RUN) | Delayed | Claim Refund |
23.12.202519:55 | Air Caraibes 6700 | (ORY) (RUN) | Delayed | Claim Refund |
23.12.202517:30 | Air Caraibes 3138 | (SBH) (PTP) | Delayed | Claim Refund |
23.12.202516:10 | Air Caraibes 3137 | (PTP) (SBH) | Delayed | Claim Refund |
23.12.202515:30 | Air Caraibes 6702 | (ORY) (RUN) | Delayed | Claim Refund |
23.12.202515:30 | Air Caraibes 6702 | (ORY) (RUN) | Delayed | Claim Refund |
23.12.202513:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
07.12.202519:55 | Air Caraibes 700 | (ORY) (RUN) | Delayed | Claim Refund |
07.12.202519:55 | Air Caraibes 6700 | (ORY) (RUN) | Delayed | Claim Refund |
07.12.202508:30 | Air Caraibes 703 | (RUN) (ORY) | Delayed | Claim Refund |
07.12.202508:30 | Air Caraibes 6703 | (RUN) (ORY) | Delayed | Claim Refund |
06.12.202520:45 | Air Caraibes 543 | (PTP) (ORY) | Delayed | Claim Refund |
06.12.202518:25 | Air Caraibes 511 | (FDF) (ORY) | Delayed | Claim Refund |
06.12.202517:30 | Air Caraibes 3138 | (SBH) (PTP) | Delayed | Claim Refund |
06.12.202515:30 | Air Caraibes 702 | (ORY) (RUN) | Delayed | Claim Refund |
06.12.202515:30 | Air Caraibes 6702 | (ORY) (RUN) | Delayed | Claim Refund |
05.12.202518:25 | Air Caraibes 511 | (FDF) (ORY) | Delayed | Claim Refund |
05.12.202517:15 | Air Caraibes 541 | (PTP) (ORY) | Delayed | Claim Refund |
04.12.202508:00 | Air Caraibes 1641 | (BOD) (ORY) | Delayed | Claim Refund |
03.12.202518:25 | Air Caraibes 511 | (FDF) (ORY) | Delayed | Claim Refund |
02.12.202521:10 | Air Caraibes 6743 | (MIA) (ORY) | Delayed | Claim Refund |
02.12.202517:15 | Air Caraibes 541 | (PTP) (ORY) | Delayed | Claim Refund |
01.12.202512:00 | Air Caraibes 510 | (ORY) (FDF) | Delayed | Claim Refund |
01.12.202508:30 | Air Caraibes 302 | (FDF) (PTP) | Delayed | Claim Refund |
01.12.202507:15 | Air Caraibes 401 | (PTP) (FDF) | Delayed | Claim Refund |
30.11.202523:00 | Air Caraibes 6721 | (EWR) (ORY) | Delayed | Claim Refund |
30.11.202521:40 | Air Caraibes 6761 | (YUL) (ORY) | Delayed | Claim Refund |
30.11.202519:55 | Air Caraibes 6700 | (ORY) (RUN) | Delayed | Claim Refund |
30.11.202519:55 | Air Caraibes 700 | (ORY) (RUN) | Delayed | Claim Refund |
30.11.202517:30 | Air Caraibes 311 | (SFG) (PTP) | Delayed | Claim Refund |
30.11.202516:10 | Air Caraibes 3137 | (PTP) (SBH) | Delayed | Claim Refund |
29.11.202517:30 | Air Caraibes 311 | (SFG) (PTP) | Delayed | Claim Refund |
28.11.202523:00 | Air Caraibes 6721 | (EWR) (ORY) | Delayed | Claim Refund |
28.11.202521:40 | Air Caraibes 6761 | (YUL) (ORY) | Delayed | Claim Refund |
28.11.202515:30 | Air Caraibes 3101 | (PTP) (SDQ) | Delayed | Claim Refund |
28.11.202512:00 | Air Caraibes 510 | (ORY) (FDF) | Delayed | Claim Refund |
27.11.202519:30 | Air Caraibes 551 | (SDQ) (ORY) | Delayed | Claim Refund |
27.11.202517:30 | Air Caraibes 3138 | (SBH) (PTP) | Delayed | Claim Refund |
27.11.202516:10 | Air Caraibes 3137 | (PTP) (SBH) | Delayed | Claim Refund |
27.11.202513:40 | Air Caraibes 570 | (ORY) (CAY) | Delayed | Claim Refund |
27.11.202507:30 | Air Caraibes 3141 | (PTP) (SBH) | Delayed | Claim Refund |
27.11.202506:45 | Air Caraibes 300 | (FDF) (PTP) | Delayed | Claim Refund |
26.11.202516:10 | Air Caraibes 3137 | (PTP) (SBH) | Delayed | Claim Refund |
26.11.202514:30 | Air Caraibes 3134 | (SBH) (PTP) | Delayed | Claim Refund |
26.11.202512:30 | Air Caraibes 3135 | (PTP) (SBH) | Delayed | Claim Refund |
24.11.202512:30 | Air Caraibes 3135 | (PTP) (SBH) | Delayed | Claim Refund |
23.11.202523:00 | Air Caraibes 6721 | (EWR) (ORY) | Delayed | Claim Refund |
23.11.202515:00 | Air Caraibes 3101 | (PTP) (SDQ) | Delayed | Claim Refund |
