Coping with flight issues can be very annoying. However, the positive thing is that the European Union has laws to support travelers when things go wrong. If you’re taking a plane in the EU, it’s smart to know about these regulations. They can come in handy if your flight is disrupted. Being aware of your options can make dealing with travel problems a lot simpler. While it won’t get you to your destination quicker, it can help you feel less stressed when things don’t go as planned. Passenger Rights under EU Regulation 261/2004 If your flight encounters issues in the European Union, you’ll get help. EU laws ensure airlines assist their passengers when things go wrong. When flights are delayed or cancelled, airlines must offer you: Refreshments and snacks Accommodation if you’re stuck overnight Transportation to and from the hotel Two free phone calls, emails, or faxes If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to: A refund A different flight option Compensation to make up for the trouble Don’t forget to ask airline workers about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation. Air Caraïbes Flight Delay Compensation Flight delays from Air Caraïbes can be very frustrating. However there’s some good news: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation. Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What matters is when you reach your destination, not when you take off. So keep an eye on your arrival time if you want to seek compensation. Your compensation depends on your flight distance. A brief trip won’t be compensated as highly as a long one, even if they’re both delayed for the same duration. Interested in learning exactly how much you could get? Check out the table below to see how much money you might get: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km Air Caraïbes Flight Cancellation Compensation The EU has regulations to protect you if your flight gets cancelled. Here’s what you need to know: In the event of a flight cancellation within two weeks of you’re supposed to leave, you may be entitled to compensation as much as €600. However, there’s a condition – the airline can avoid paying if they offer you an alternative flight that doesn’t significantly disrupt your travel. The carrier can bypass compensation if they offer you a new flight that meets the following conditions: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight If you choose to board a different flight from the airline, you can still get compensation. What matters most is when you reach your final destination. Your potential compensation depends on two things: The distance of your flight The time difference between the scheduled and actual arrival Therefore, even if the new flight doesn’t get there on time, you may still receive some compensation. Look at the following table for more information: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not get any compensation. How to Claim Compensation from Air Caraïbes It’s essential to be aware of how to request the compensation you’re eligible for under EU Regulation 261/2004. Here’s how to do it: Complete our form. You’ll need to provide details such as your flight number, date, and the problem you faced. Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will make every effort to get you your compensation. You only pay us if we win your case. Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed as a result of operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you qualify for compensation. Which Air Caraïbes Flights are Covered by EU261? The air passenger protection regulations of the European Union are far-reaching. They cover all flights departing from an airport in an EU member state and every flight landing at an airport in an EU member state if the flight is operated by an EU airline. ItineraryCovered by EU 261Flights departing EU airports✅ CoveredFlights arriving at EU airports✅ Covered These regulations also include airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, from, or within Europe, you probably have these rights. It’s good to know about these laws – they’re in place to help you if problems occur with your flight. They guarantee you’re not abandoned when your trip arrangements don’t work out. When You Are Not Entitled to Compensation Air Caraïbes is not always responsible when flights are delayed or cancelled. Occasionally, events occur that the airline has no control over, like extreme weather or unexpected problems. For instance, if there’s a sudden storm, an emergency at the airport, or a strike by air traffic controllers, Air Caraïbes isn’t responsible. These are called “extraordinary circumstances” that the airline can’t do anything about. When these events take place, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.