Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261/2004 regulation. This regulation outlines the rules for compensation and assistance for travelers in cases of airline strikes. In this article, we will look at passenger rights and how to claim compensation from the airline.
When Are You Entitled to China Southern Airlines Strike Compensation?
European Union Regulation 261/2004 protects passengers affected by airline strikes. This regulation obliges the airline to pay compensation during a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, therefore, the airline is responsible for them.
It is important to understand that the situation with compensation is complex. Certain strikes may fall under the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground staff, etc. When faced with disruptions due to these ground staff, the chances of getting compensation may be significantly reduced. It is crucial to identify exactly which crew is involved in the strike. This directly influences your right to compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you within the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is essential to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than planned, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you reach your final destination, not on how late the plane took off.
The amount of compensation is based on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for China Southern Airlines Strike Compensation
When a travel disruption occurs, passengers may be eligible for compensation, but specific criteria must be met. It’s crucial to understand these requirements to effectively manage the compensation process:
- Your flight must be covered by the EU261 regulation. This covers all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with less than fourteen days’ notice before the scheduled departure.
- You must have a valid reservation and be ready to travel. This includes having a confirmed booking and all necessary travel documents ready (passport, visas).
- You need to arrive at the airport on time. Complete check-in by the time specified by the airline. If no time is given, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.
In case you believe you meet these conditions following a China Southern Airlines strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step towards potentially obtaining compensation for an airline strike.
How to Claim China Southern Airlines Strike Compensation
Dealing with flight delays or cancellations due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, proceed with these steps:
- Fill in our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will make every effort to get you your compensation. You only pay us if we win your case.
By following these steps, receive the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Keep in mind that the services we are describing below fall under the airline company’s duty to care for every passenger.
Right to Care
If the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to alleviate discomfort. Some of the basic services include free beverages and meals. Moreover, the affected passengers have a right to make two calls and send faxes, or emails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by over five hours, you have the right to a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202520:35 | China Southern Airlines 7128 | Lanzhou (LHW) Chongqing (TFU) | cancelled | Refunds |
08.05.202520:30 | China Southern Airlines 8868 | Shantou (SWA) (PKX) | cancelled | Refunds |
08.05.202518:50 | China Southern Airlines 7128 | Jinchang (JIC) Lanzhou (LHW) | cancelled | Refunds |
08.05.202517:15 | China Southern Airlines 3374 | Changsha (CSX) Meixian (MXZ) | delayed | Refunds |
08.05.202516:40 | China Southern Airlines 7127 | Lanzhou (LHW) Jinchang (JIC) | cancelled | Refunds |
08.05.202516:30 | China Southern Airlines 9640 | Jinan (TNA) Chengdu (CTU) | delayed | Refunds |
08.05.202515:05 | China Southern Airlines 3339 | Guangzhou (CAN) Xuzhou (XUZ) | delayed | Refunds |
08.05.202515:00 | China Southern Airlines 7083 | (FYJ) Jiamusi (JMU) | delayed | Refunds |
08.05.202514:45 | China Southern Airlines 9784 | Shijiazhuang (SJW) (UCB) | delayed | Refunds |
08.05.202514:40 | China Southern Airlines 3085 | Guangzhou (CAN) Tokyo (HND) | delayed | Refunds |
08.05.202514:10 | China Southern Airlines 7127 | Chongqing (TFU) Lanzhou (LHW) | cancelled | Refunds |
08.05.202513:55 | China Southern Airlines 9014 | Kunming (KMG) Zhongwei (ZHY) | delayed | Refunds |
08.05.202513:30 | China Southern Airlines 9356 | Xuzhou (XUZ) Chongqing (TFU) | delayed | Refunds |
08.05.202512:55 | China Southern Airlines 9171 | Chongqing (TFU) Lanzhou (LHW) | delayed | Refunds |
08.05.202512:55 | China Southern Airlines 1460 | Hotan (HTN) (RQA) | delayed | Refunds |
08.05.202512:45 | China Southern Airlines 1904 | Dunhuang (DNH) Lanzhou (LHW) | delayed | Refunds |
08.05.202511:50 | China Southern Airlines 4983 | Lanzhou (LHW) Kashi (KHG) | delayed | Refunds |
08.05.202511:45 | China Southern Airlines 12 | Shanghai (XIY) Guyuan (GYU) | delayed | Refunds |
08.05.202511:20 | China Southern Airlines 6797 | Lanzhou (LHW) Urumqi (URC) | delayed | Refunds |
08.05.202511:20 | China Southern Airlines 9140 | Haikou (HAK) Tianjin (TSN) | delayed | Refunds |
08.05.202511:15 | China Southern Airlines 4188 | Zhengzhou (CGO) Lanzhou (LHW) | delayed | Refunds |
08.05.202511:10 | China Southern Airlines 7049 | Jinan (TNA) Hami (HMI) | delayed | Refunds |
08.05.202511:10 | China Southern Airlines 1903 | (PKX) Lanzhou (LHW) | delayed | Refunds |
08.05.202510:45 | China Southern Airlines 4653 | Chongqing (TFU) Korla (KRL) | delayed | Refunds |
08.05.202510:30 | China Southern Airlines 3205 | Guangzhou (CAN) Lanzhou (LHW) | delayed | Refunds |
08.05.202509:30 | China Southern Airlines 4763 | Dalian (DLC) Xuzhou (XUZ) | delayed | Refunds |
08.05.202508:40 | China Southern Airlines 5187 | Shantou (SWA) Xuzhou (XUZ) | delayed | Refunds |
08.05.202508:25 | China Southern Airlines 8985 | Guangzhou (CAN) Lanzhou (LHW) | delayed | Refunds |
08.05.202508:15 | China Southern Airlines 4983 | Qingdao (TAO) Lanzhou (LHW) | delayed | Refunds |
08.05.202508:15 | China Southern Airlines 3257 | Guangzhou (CAN) Xuzhou (XUZ) | delayed | Refunds |
08.05.202508:00 | China Southern Airlines 288 | Hangzhou (HGH) (LFQ) | delayed | Refunds |
08.05.202507:40 | China Southern Airlines 9353 | Chongqing (TFU) Xuzhou (XUZ) | delayed | Refunds |
08.05.202507:05 | China Southern Airlines 9043 | Hangzhou (HGH) Lanzhou (LHW) | delayed | Refunds |
08.05.202507:00 | China Southern Airlines 6773 | Haikou (HAK) Guangzhou (CAN) | cancelled | Refunds |
08.05.202506:45 | China Southern Airlines 3649 | Shenzhen (SZX) Lanzhou (LHW) | delayed | Refunds |
07.05.202523:00 | China Southern Airlines 6779 | Haikou (HAK) Guangzhou (CAN) | cancelled | Refunds |
07.05.202520:55 | China Southern Airlines 3952 | Taiyuan (TYN) Guangzhou (CAN) | cancelled | Refunds |
07.05.202520:15 | China Southern Airlines 3377 | Guangzhou (CAN) Taiyuan (TYN) | delayed | Refunds |
07.05.202519:40 | China Southern Airlines 3696 | Taiyuan (TYN) Guangzhou (CAN) | cancelled | Refunds |
07.05.202519:40 | China Southern Airlines 5888 | Haikou (HAK) Shantou (SWA) | delayed | Refunds |
07.05.202518:30 | China Southern Airlines 3791 | Taiyuan (TYN) Urumqi (URC) | delayed | Refunds |
07.05.202518:00 | China Southern Airlines 6783 | Haikou (HAK) Guangzhou (CAN) | cancelled | Refunds |
07.05.202517:20 | China Southern Airlines 3951 | Guangzhou (CAN) Taiyuan (TYN) | cancelled | Refunds |
07.05.202516:15 | China Southern Airlines 1466 | Aksu (AKU) Xinyuan (NLT) | delayed | Refunds |
07.05.202516:10 | China Southern Airlines 3695 | Guangzhou (CAN) Taiyuan (TYN) | cancelled | Refunds |
07.05.202516:00 | China Southern Airlines 6467 | Dalian (DLC) Guangzhou (CAN) | cancelled | Refunds |
07.05.202515:50 | China Southern Airlines 4114 | Xiamen (XMN) Taiyuan (TYN) | delayed | Refunds |
07.05.202515:50 | China Southern Airlines 4534 | Changzhou (CZX) Jinzhou (JNZ) | delayed | Refunds |
07.05.202515:20 | China Southern Airlines 4766 | Haikou (HAK) Xuzhou (XUZ) | delayed | Refunds |
07.05.202515:05 | China Southern Airlines 3339 | Guangzhou (CAN) Xuzhou (XUZ) | delayed | Refunds |
07.05.202514:40 | China Southern Airlines 3085 | Guangzhou (CAN) Tokyo (HND) | delayed | Refunds |
07.05.202514:35 | China Southern Airlines 3791 | Zhuhai (ZUH) Taiyuan (TYN) | delayed | Refunds |
07.05.202514:10 | China Southern Airlines 7800 | Guangzhou (CAN) Tokyo (HND) | delayed | Refunds |
07.05.202512:05 | China Southern Airlines 9198 | Anshan (AOG) Chongqing (TFU) | delayed | Refunds |
07.05.202509:05 | China Southern Airlines 3335 | Guangzhou (CAN) (WDS) | delayed | Refunds |
07.05.202508:15 | China Southern Airlines 9197 | Chongqing (TFU) Anshan (AOG) | delayed | Refunds |
07.05.202507:40 | China Southern Airlines 9353 | Chongqing (TFU) Xuzhou (XUZ) | delayed | Refunds |
07.05.202507:10 | China Southern Airlines 9093 | Shanghai (XIY) (GXH) | delayed | Refunds |
07.05.202500:50 | China Southern Airlines 6043 | Changsha (CSX) Nairobi (NBO) | delayed | Refunds |
06.05.202522:40 | China Southern Airlines 1949 | (PKX) Lanzhou (LHW) | delayed | Refunds |
06.05.202522:20 | China Southern Airlines 1905 | Lanzhou (LHW) Dunhuang (DNH) | delayed | Refunds |
06.05.202521:25 | China Southern Airlines 4958 | Lanzhou (LHW) Nanjing (NKG) | delayed | Refunds |
06.05.202521:05 | China Southern Airlines 1925 | Hefei (Luogang Airport) (HFE) Xiamen (XMN) | delayed | Refunds |
06.05.202520:30 | China Southern Airlines 3251 | Guangzhou (CAN) Lanzhou (LHW) | delayed | Refunds |
06.05.202520:05 | China Southern Airlines 9377 | Chongqing (CKG) Lanzhou (LHW) | delayed | Refunds |
06.05.202519:55 | China Southern Airlines 4139 | Lanzhou (LHW) Hangzhou (HGH) | delayed | Refunds |
06.05.202519:55 | China Southern Airlines 8904 | (LFQ) Guangzhou (CAN) | cancelled | Refunds |
06.05.202519:45 | China Southern Airlines 37 | Lanzhou (LHW) Qingyang (IQN) | delayed | Refunds |
06.05.202518:00 | China Southern Airlines 9708 | (QSZ) Turpan (TLQ) | delayed | Refunds |
06.05.202517:40 | China Southern Airlines 1259 | Seattle (SEA) San Francisco (SFO) | delayed | Refunds |
06.05.202517:20 | China Southern Airlines 4958 | Yining (YIN) Lanzhou (LHW) | delayed | Refunds |
06.05.202517:00 | China Southern Airlines 1902 | Jiayuguan (JGN) Lanzhou (LHW) | delayed | Refunds |
06.05.202516:50 | China Southern Airlines 9194 | Dalian (DLC) Rio Alzucar (RIZ) | delayed | Refunds |
06.05.202516:45 | China Southern Airlines 4984 | Kashi (KHG) Lanzhou (LHW) | delayed | Refunds |
06.05.202516:15 | China Southern Airlines 6676 | Urumqi (URC) Lanzhou (LHW) | delayed | Refunds |
06.05.202516:15 | China Southern Airlines 8903 | Guangzhou (CAN) (LFQ) | cancelled | Refunds |
06.05.202515:45 | China Southern Airlines 4216 | Hengyang (HNY) Lanzhou (LHW) | delayed | Refunds |
06.05.202515:05 | China Southern Airlines 3339 | Guangzhou (CAN) Xuzhou (XUZ) | delayed | Refunds |
06.05.202514:50 | China Southern Airlines 4684 | Zhuhai (ZUH) Xuzhou (XUZ) | delayed | Refunds |
06.05.202514:35 | China Southern Airlines 9217 | Chongqing (TFU) Korla (KRL) | delayed | Refunds |
06.05.202513:55 | China Southern Airlines 9014 | Kunming (KMG) Zhongwei (ZHY) | delayed | Refunds |
06.05.202513:55 | China Southern Airlines 7088 | Zhoushan (HSN) Chizhou (JUH) | delayed | Refunds |
06.05.202511:35 | China Southern Airlines 9332 | Hefei (Luogang Airport) (HFE) Chongqing (TFU) | delayed | Refunds |
06.05.202500:55 | China Southern Airlines 649 | Guangzhou (CAN) Budapest (BUD) | delayed | Refunds |
05.05.202522:05 | China Southern Airlines 6698 | Hangzhou (HGH) Guiyang (KWE) | delayed | Refunds |
05.05.202522:05 | China Southern Airlines 3260 | Chongqing (CKG) (PKX) | delayed | Refunds |
05.05.202522:05 | China Southern Airlines 4379 | Chongqing (CKG) Hangzhou (HGH) | delayed | Refunds |
05.05.202522:00 | China Southern Airlines 5904 | Guilin (KWL) (PKX) | delayed | Refunds |
05.05.202521:55 | China Southern Airlines 6281 | Guangzhou (CAN) Xuzhou (XUZ) | delayed | Refunds |
05.05.202521:55 | China Southern Airlines 1979 | (PKX) Ningbo (NGB) | delayed | Refunds |
05.05.202521:50 | China Southern Airlines 4097 | (PKX) Hangzhou (HGH) | delayed | Refunds |
05.05.202521:50 | China Southern Airlines 4447 | Shanghai (SHA) Tianjin (TSN) | delayed | Refunds |
05.05.202521:40 | China Southern Airlines 4108 | Xiamen (XMN) Tianjin (TSN) | delayed | Refunds |
05.05.202521:35 | China Southern Airlines 5878 | Ganzhou (KOW) (PKX) | delayed | Refunds |
05.05.202521:25 | China Southern Airlines 4237 | Guangzhou (CAN) Hangzhou (HGH) | delayed | Refunds |
05.05.202521:25 | China Southern Airlines 8853 | (PKX) Hangzhou (HGH) | delayed | Refunds |
05.05.202521:15 | China Southern Airlines 8992 | Nanning (NNG) (PKX) | delayed | Refunds |
05.05.202521:10 | China Southern Airlines 4141 | Hohhot (HET) Hangzhou (HGH) | delayed | Refunds |
05.05.202521:10 | China Southern Airlines 8944 | Shashi (SHS) (PKX) | delayed | Refunds |
05.05.202521:10 | China Southern Airlines 4045 | Fuzhou (FOC) Tianjin (TSN) | delayed | Refunds |
