Compensation and Reimbursement for Shenzhen Airlines Strike

Yurii Moskalenko
04.09.2024
Updated 05.05.2025

Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261/2004 regulation. This regulation establishes the rules for assistance and compensation to passengers during airline strikes. In this article, we will look at passenger rights and the process of claiming compensation from the airline.

When Are You Entitled to Shenzhen Airlines Strike Compensation?

EU Regulation 261/2004 protects travelers affected by airline strikes. This legislation obliges the airline to issue compensation in case of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, therefore, the airline is responsible for them.

It is crucial to understand that the situation with compensation is complex. Some strikes may be classified as the “extraordinary circumstances” exception. These include strikes by cargo handlers, firefighters, ground staff, etc. In the event of disruptions resulting from these ground crew members, the chances of getting compensation may be significantly reduced. It is crucial to identify exactly which crew is involved in the strike. This directly affects your right to compensation.

Flight Cancellation Compensation

In the event of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you within the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.

It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as shown in the following table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

According to the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than three hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane took off.

The amount of compensation depends on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for Shenzhen Airlines Strike Compensation

When a flight disruption occurs, passengers could be eligible for compensation, but specific criteria must be met. It’s crucial to understand these requirements to properly navigate the compensation process:

  • Your flight must be covered by the EU261 regulation. This covers all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when operated by an EU-based airline.
  • A flight cancellation or delay has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with less than fourteen days’ notice before the scheduled departure.
  • You must have a valid reservation and be prepared to travel. This includes having a confirmed booking and all essential travel documents prepared (passport, visas).
  • You need to arrive at the airport on time. Check-in by the specified time by your airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.

In case you believe you meet these criteria following a Shenzhen Airlines strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step in potentially receiving compensation for an airline strike.

How to Claim Shenzhen Airlines Strike Compensation

Dealing with cancelled or delayed flights due to strikes is always frustrating. This can spoil your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:

  1. Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will strive to obtain your rightful compensation. You only incur a fee if we win your case.

Following these steps, you’ll secure the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Note that the services we are describing below fall under the airline company’s duty to care for every passenger.

Right to Care

If the flight delay is two hours or more, the airline is required to provide affected passengers with certain services to reduce discomfort. Some of the basic services are free beverages and meals. Moreover, the affected passengers have a right to make two calls and send faxes, or emails for free.

Rebooking or Refunds

If your flight is cancelled or delayed by more than five hours, you are entitled to a full refund or an alternative flight to your final destination. These options offer some flexibility, which is great because you can choose what works best for you.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Flight number Route Status Compensation

30.06.202517:00

Shenzhen Airlines

9932

Jinan (TNA)

Shenzhen (SZX)

Cancelled

Claim Refund

30.06.202516:00

Shenzhen Airlines

2534

Wenzhou (WNZ)

Jinan (TNA)

Delayed

Claim Refund

30.06.202515:20

Shenzhen Airlines

2875

Jinan (TNA)

Guilin (KWL)

Delayed

Claim Refund

30.06.202515:15

Shenzhen Airlines

2704

Xiamen (XMN)

Qingdao (TAO)

Delayed

Claim Refund

30.06.202515:15

Shenzhen Airlines

4291

Chongqing (TFU)

Jinan (TNA)

Delayed

Claim Refund

30.06.202515:10

Shenzhen Airlines

3735

Xining (XNN)

Golmud (GOQ)

Delayed

Claim Refund

30.06.202515:05

Shenzhen Airlines

2567

Xiamen (XMN)

Hangzhou (HGH)

Delayed

Claim Refund

30.06.202514:55

Shenzhen Airlines

3920

Zhengzhou (CGO)

Xining (XNN)

Delayed

Claim Refund

30.06.202514:55

Shenzhen Airlines

2602

Wuhan (WUH)

Xiamen (XMN)

Delayed

Claim Refund

30.06.202514:40

Shenzhen Airlines

2514

Guiyang (KWE)

Jinan (TNA)

Delayed

Claim Refund

30.06.202514:35

Shenzhen Airlines

2839

Nanning (NNG)

Jinan (TNA)

Delayed

Claim Refund

30.06.202514:25

Shenzhen Airlines

2589

Xiamen (XMN)

Taiyuan (TYN)

Delayed

Claim Refund

30.06.202514:20

Shenzhen Airlines

2906

Chongqing (TFU)

Jinan (TNA)

Delayed

Claim Refund

30.06.202514:15

Shenzhen Airlines

2849

Jinan (TNA)

Lanzhou (LHW)

Delayed

Claim Refund

30.06.202514:00

Shenzhen Airlines

2858

Xiamen (XMN)

Jinan (TNA)

Delayed

Claim Refund

30.06.202514:00

Shenzhen Airlines

2858

Xiamen (XMN)

Jinan (TNA)

Delayed

Claim Refund

30.06.202513:40

Shenzhen Airlines

2869

Jinan (TNA)

Mian Yang (MIG)

Delayed

Claim Refund

30.06.202513:35

Shenzhen Airlines

2916

Chongqing (TFU)

Jinan (TNA)

Delayed

Claim Refund

30.06.202513:30

Shenzhen Airlines

2882

Chongqing (CKG)

Jinan (TNA)

Delayed

Claim Refund

30.06.202513:30

Shenzhen Airlines

9238

Xining (XNN)

Shenzhen (SZX)

Delayed

Claim Refund

30.06.202513:20

Shenzhen Airlines

2914

Sanya (SYX)

Jinan (TNA)

Delayed

Claim Refund

30.06.202513:15

Shenzhen Airlines

1362

Haikou (HAK)

Beijing (PEK)

Delayed

Claim Refund

30.06.202513:15

Shenzhen Airlines

2918

Kunming (KMG)

Jinan (TNA)

Delayed

Claim Refund

30.06.202512:55

Shenzhen Airlines

9931

Shenzhen (SZX)

Jinan (TNA)

Cancelled

Claim Refund

30.06.202512:40

Shenzhen Airlines

3735

Chengdu (CTU)

Xining (XNN)

Delayed

Claim Refund

30.06.202512:20

Shenzhen Airlines

2524

Guangzhou (CAN)

Jinan (TNA)

Delayed

Claim Refund

30.06.202512:10

Shenzhen Airlines

2862

Jinan (TNA)

Dayong (DYG)

Cancelled

Claim Refund

30.06.202511:55

Shenzhen Airlines

4216

Chongqing (CKG)

Tianjin (TSN)

Delayed

Claim Refund

30.06.202511:55

Shenzhen Airlines

3919

Xining (XNN)

Zhengzhou (CGO)

Delayed

Claim Refund

30.06.202511:50

Shenzhen Airlines

2676

(JSJ)

Dalian (DLC)

Delayed

Claim Refund

30.06.202511:40

Shenzhen Airlines

2546

Jinan (TNA)

Changchun (CGQ)

Delayed

Claim Refund

30.06.202511:25

Shenzhen Airlines

1833

Beijing (PEK)

Xiamen (XMN)

Delayed

Claim Refund

30.06.202511:15

Shenzhen Airlines

2850

Lanzhou (LHW)

Jinan (TNA)

Delayed

Claim Refund

30.06.202511:15

Shenzhen Airlines

4262

Jinan (TNA)

Chongqing (TFU)

Cancelled

Claim Refund

30.06.202511:10

Shenzhen Airlines

2562

Chongqing (TFU)

Xiamen (XMN)

Delayed

Claim Refund

30.06.202511:05

Shenzhen Airlines

2860

Xiamen (XMN)

Jinan (TNA)

Delayed

Claim Refund

30.06.202511:05

Shenzhen Airlines

4738

Changchun (CGQ)

Tianjin (TSN)

Delayed

Claim Refund

30.06.202511:05

Shenzhen Airlines

2860

Xiamen (XMN)

Jinan (TNA)

Delayed

Claim Refund

30.06.202511:00

Shenzhen Airlines

2928

Changsha (CSX)

Jinan (TNA)

Delayed

Claim Refund

30.06.202510:45

Shenzhen Airlines

5281

Yulin (UYN)

Shanghai (XIY)

Cancelled

Claim Refund

30.06.202510:35

Shenzhen Airlines

2826

Xiamen (XMN)

Jinan (TNA)

Delayed

Claim Refund

30.06.202510:35

Shenzhen Airlines

2826

Xiamen (XMN)

Jinan (TNA)

Delayed

Claim Refund

30.06.202510:35

Shenzhen Airlines

1896

(SQD)

Beijing (PEK)

Delayed

Claim Refund

30.06.202510:25

Shenzhen Airlines

2548

Beijing (PEK)

Xiamen (XMN)

Delayed

Claim Refund

30.06.202510:20

Shenzhen Airlines

2570

Xuzhou (XUZ)

Xiamen (XMN)

Delayed

Claim Refund

30.06.202510:00

Shenzhen Airlines

5172

Dalian (DLC)

Nanjing (NKG)

Delayed

Claim Refund

30.06.202510:00

Shenzhen Airlines

9942

Hefei (Luogang Airport) (HFE)

Shenzhen (SZX)

Cancelled

Claim Refund

30.06.202509:55

Shenzhen Airlines

2586

Changsha (CSX)

Xiamen (XMN)

Delayed

Claim Refund

30.06.202509:35

Shenzhen Airlines

9883

Shenzhen (SZX)

Hangzhou (HGH)

Delayed

Claim Refund

30.06.202509:30

Shenzhen Airlines

2541

Hangzhou (HGH)

Dalian (DLC)

Delayed

Claim Refund

30.06.202509:15

Shenzhen Airlines

4970

Chengdu (CTU)

Tianjin (TSN)

Delayed

Claim Refund

30.06.202509:15

Shenzhen Airlines

2864

Dalian (DLC)

Jinan (TNA)

Delayed

Claim Refund

30.06.202509:10

Shenzhen Airlines

5511

Kunming (KMG)

Xiamen (XMN)

Delayed

Claim Refund

30.06.202509:05

Shenzhen Airlines

2537

Xiamen (XMN)

Guiyang (KWE)

Delayed

Claim Refund

30.06.202509:00

Shenzhen Airlines

8601

Hefei (Luogang Airport) (HFE)

Mian Yang (MIG)

Delayed

Claim Refund

30.06.202509:00

Shenzhen Airlines

1705

Hangzhou (HGH)

Beijing (PEK)

Delayed

Claim Refund

30.06.202508:35

Shenzhen Airlines

5075

Shanghai (PVG)

Xiamen (XMN)

Delayed

Claim Refund

30.06.202508:30

Shenzhen Airlines

1706

Beijing (PEK)

Hangzhou (HGH)

Delayed

Claim Refund

30.06.202508:15

Shenzhen Airlines

4205

Tianjin (TSN)

Hangzhou (HGH)

Delayed

Claim Refund

30.06.202508:10

Shenzhen Airlines

2841

Zhuhai (ZUH)

Zhengzhou (CGO)

Delayed

Claim Refund

30.06.202507:50

Shenzhen Airlines

4261

Chongqing (TFU)

Jinan (TNA)

Cancelled

Claim Refund

30.06.202507:30

Shenzhen Airlines

1759

Hangzhou (HGH)

Chongqing (CKG)

Delayed

Claim Refund

30.06.202507:30

Shenzhen Airlines

1802

Xiamen (XMN)

Beijing (PEK)

Delayed

Claim Refund

30.06.202507:30

Shenzhen Airlines

4579

Chongqing (CKG)

Hangzhou (HGH)

Delayed

Claim Refund

30.06.202507:00

Shenzhen Airlines

4549

Chengdu (CTU)

Hangzhou (HGH)

Delayed

Claim Refund

30.06.202507:00

Shenzhen Airlines

1701

Hangzhou (HGH)

Beijing (PEK)

Delayed

Claim Refund

30.06.202507:00

Shenzhen Airlines

2675

Qingdao (TAO)

Dalian (DLC)

Delayed

Claim Refund

30.06.202506:55

Shenzhen Airlines

9941

Shenzhen (SZX)

Hefei (Luogang Airport) (HFE)

Cancelled

Claim Refund

30.06.202506:50

Shenzhen Airlines

2708

Xiamen (XMN)

Zhoushan (HSN)

Delayed

Claim Refund

30.06.202506:30

Shenzhen Airlines

1831

Beijing (PEK)

Xiamen (XMN)

Delayed

Claim Refund

30.06.202506:30

Shenzhen Airlines

2703

Qingdao (TAO)

Xiamen (XMN)

Delayed

Claim Refund

29.06.202523:30

Shenzhen Airlines

2476

Xiangfan (XFN)

Shanghai (XIY)

Cancelled

Claim Refund

29.06.202523:00

Shenzhen Airlines

2924

Wuhan (WUH)

Jinan (TNA)

Delayed

Claim Refund

29.06.202522:25

Shenzhen Airlines

1736

Shenzhen (SZX)

Hangzhou (HGH)

Delayed

Claim Refund

29.06.202522:25

Shenzhen Airlines

2558

Chongqing (CKG)

Xiamen (XMN)

Delayed

Claim Refund

29.06.202522:10

Shenzhen Airlines

2707

Zhoushan (HSN)

Xiamen (XMN)

Delayed

Claim Refund

29.06.202522:05

Shenzhen Airlines

2528

Shenzhen (SZX)

Jinan (TNA)

Delayed

Claim Refund

29.06.202522:00

Shenzhen Airlines

5284

Chifeng (CIF)

Hangzhou (HGH)

Delayed

Claim Refund

29.06.202522:00

Shenzhen Airlines

9951

Shenzhen (SZX)

Hefei (Luogang Airport) (HFE)

Delayed

Claim Refund

29.06.202521:50

Shenzhen Airlines

4770

Hohhot (HET)

Hangzhou (HGH)

Delayed

Claim Refund

29.06.202521:35

Shenzhen Airlines

2416

Juzhou (JUZ)

Shanghai (XIY)

Delayed

Claim Refund

29.06.202521:35

Shenzhen Airlines

3016

Shanghai (SHA)

Zhuhai (ZUH)

Delayed

Claim Refund

29.06.202521:30

Shenzhen Airlines

2805

Yantai (YNT)

Xiamen (XMN)

Delayed

Claim Refund

29.06.202521:25

Shenzhen Airlines

5271

Nanjing (NKG)

Shanghai (XIY)

Delayed

Claim Refund

29.06.202521:25

Shenzhen Airlines

1740

Chengdu (CTU)

Hangzhou (HGH)

Delayed

Claim Refund

29.06.202521:25

Shenzhen Airlines

5084

Xiamen (XMN)

Shanghai (PVG)

Delayed

Claim Refund

29.06.202521:25

Shenzhen Airlines

5132

Huizhou (HUZ)

Haikou (HAK)

Delayed

Claim Refund

29.06.202521:25

Shenzhen Airlines

2042

Zhaotong (ZAT)

Shanghai (XIY)

Delayed

Claim Refund

29.06.202521:20

Shenzhen Airlines

2516

Shanghai (PVG)

Jinan (TNA)

Delayed

Claim Refund

29.06.202521:20

Shenzhen Airlines

2520

Guangzhou (CAN)

Jinan (TNA)

Delayed

Claim Refund

29.06.202521:15

Shenzhen Airlines

2908

Taizhou (HYN)

Jinan (TNA)

Delayed

Claim Refund

29.06.202521:15

Shenzhen Airlines

5071

Shanghai (SHA)

Shanghai (XIY)

Delayed

Claim Refund

29.06.202521:15

Shenzhen Airlines

9209

Shenzhen (SZX)

Shanghai (XIY)

Delayed

Claim Refund

29.06.202521:05

Shenzhen Airlines

2870

Mian Yang (MIG)

Jinan (TNA)

Cancelled

Claim Refund

29.06.202521:05

Shenzhen Airlines

2428

Haikou (HAK)

Liuzhou (LZH)

Delayed

Claim Refund

29.06.202521:00

Shenzhen Airlines

1776

Yinchuan (INC)

Hangzhou (HGH)

Delayed

Claim Refund

29.06.202521:00

Shenzhen Airlines

5148

Lijiang City (LJG)

Shanghai (XIY)

Delayed

Claim Refund

29.06.202520:55

Shenzhen Airlines

5150

Wuxi (WUX)

Shanghai (XIY)

Delayed

Claim Refund

29.06.202520:55

Shenzhen Airlines

1754

Kunming (KMG)

Hangzhou (HGH)

Delayed

Claim Refund

29.06.202520:55

Shenzhen Airlines

4620

Wuhan (WUH)

Hohhot (HET)

Delayed

Claim Refund
Yurii Moskalenko
2284 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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