Compensation and Reimbursement for Air China Strike

Yurii Moskalenko
04.09.2024
Updated 05.05.2025

Flight cancellations or delays due to an airline strike can seriously disrupt travel plans. Fortunately, in many cases, passengers are covered under EU261/2004 regulation. This regulation outlines the rules for assistance and compensation to passengers in cases of airline strikes. In this article, we will look at your rights as a passenger and how to claim compensation from the airline.

When Are You Entitled to Air China Strike Compensation?

European Union Regulation 261/2004 protects travelers affected by airline strikes. This law obliges the airline to pay compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, consequently, the airline is responsible for them.

It is important to understand that the situation with compensation is complex. Certain strikes may fall under the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground personnel, etc. In the event of disruptions resulting from these ground staff, the chances of obtaining compensation may be significantly reduced. It is crucial to determine exactly which personnel is involved in the strike. This directly influences your right to compensation.

Flight Cancellation Compensation

In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.

It is important to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as displayed in the table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

According to the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than 3 hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you reach your final destination, not on how late the plane took off.

The amount of compensation depends on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for Air China Strike Compensation

When an airline strike occurs, passengers could be eligible for compensation, but certain criteria must be met. It is important to understand these requirements to effectively manage the compensation process:

  • Your flight must be covered by the EU261/2004 regulation. This covers all flights leaving from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
  • A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by three hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
  • You must have a valid reservation and be prepared to travel. This includes having a valid booking and all essential travel documents ready (passport, visas).
  • You need to arrive at the airport on time. Check-in by the time specified by your airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.

Should you believe you meet these requirements following a Air China strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Being aware of your rights and responsibilities is the first step in potentially receiving compensation for an airline strike.

How to Claim Air China Strike Compensation

Dealing with cancelled or delayed flights due to strikes is always frustrating. Such situations can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, follow these steps:

  1. Fill in this form. You’ll need to provide details like your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws comprehensively and will make every effort to secure your compensation. You are only charged if we win your case.

Following these steps, you’ll obtain the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers must know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Remember that the services we are describing below are a part of the airline company’s duty to care for every passenger.

Right to Care

When the flight delay is 2+ hours, the airline is obligated to provide affected passengers with certain services to reduce discomfort. Some of the basic services are free beverages and meals. Additionally, the affected passengers have a right to make 2 phone calls and send faxes, or e-mails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by 5+ hours, you are entitled to a full refund or an alternative flight to your final destination. These solutions have some flexibility, which is great because you can choose what works best for you.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Flight number Route Status Compensation

08.07.202521:45

Air China LTD

9817

Hangzhou (HGH)

Hohhot (HET)

Cancelled

Claim Refund

08.07.202521:30

Air China LTD

8620

Taizhou (HYN)

(PKX)

Cancelled

Claim Refund

08.07.202519:40

Air China LTD

8598

Lanzhou (LHW)

Wenzhou (WNZ)

Cancelled

Claim Refund

08.07.202519:35

Air China LTD

7902

Hefei (Luogang Airport) (HFE)

Shenzhen (SZX)

Delayed

Claim Refund

08.07.202518:35

Air China LTD

3608

Tianjin (TSN)

Nanchang (KHN)

Delayed

Claim Refund

08.07.202518:05

Air China LTD

9057

Ordos (Dongsheng) (DSN)

Xilinhot (XIL)

Delayed

Claim Refund

08.07.202517:45

Air China LTD

8619

(PKX)

Taizhou (HYN)

Cancelled

Claim Refund

08.07.202517:40

Air China LTD

4673

Hangzhou (HGH)

Urumqi (URC)

Delayed

Claim Refund

08.07.202516:55

Air China LTD

8226

Tianjin (TSN)

Wuhan (WUH)

Delayed

Claim Refund

08.07.202516:20

Air China LTD

2820

Shenzhen (SZX)

Tianjin (TSN)

Delayed

Claim Refund

08.07.202515:45

Air China LTD

7901

Shenzhen (SZX)

Hefei (Luogang Airport) (HFE)

Delayed

Claim Refund

08.07.202515:35

Air China LTD

8677

Guangzhou (CAN)

(PKX)

Delayed

Claim Refund

08.07.202515:30

Air China LTD

3927

Chengdu (CTU)

Hefei (Luogang Airport) (HFE)

Delayed

Claim Refund

08.07.202515:30

Air China LTD

132

Seoul (ICN)

(PKX)

Delayed

Claim Refund

08.07.202515:30

Air China LTD

1720

Beijing (PEK)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202515:25

Air China LTD

9057

Chongqing (CKG)

Ordos (Dongsheng) (DSN)

Delayed

Claim Refund

08.07.202515:10

Air China LTD

9112

(LLV)

Chongqing (CKG)

Cancelled

Claim Refund

08.07.202515:10

Air China LTD

5331

Gonggar (LXA)

Lanzhou (LHW)

Delayed

Claim Refund

08.07.202515:00

Air China LTD

1788

Weihai (WEH)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202514:40

Air China LTD

2605

Chongqing (TFU)

Hefei (Luogang Airport) (HFE)

Delayed

Claim Refund

08.07.202514:35

Air China LTD

3577

Shenzhen (SZX)

Tianjin (TSN)

Delayed

Claim Refund

08.07.202514:30

Air China LTD

1718

Beijing (PEK)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202514:20

Air China LTD

3971

Luzhou (LZO)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202514:15

Air China LTD

8628

Nanchang (KHN)

(PKX)

Delayed

Claim Refund

08.07.202514:00

Air China LTD

3307

Shenzhen (SZX)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202513:45

Air China LTD

140

Seoul (ICN)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202513:45

Air China LTD

8510

Xining (XNN)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202513:40

Air China LTD

2866

Guiyang (KWE)

Tianjin (TSN)

Delayed

Claim Refund

08.07.202513:40

Air China LTD

8341

Hangzhou (HGH)

Dunhuang (DNH)

Delayed

Claim Refund

08.07.202513:35

Air China LTD

1843

Beijing (PEK)

Hefei (Luogang Airport) (HFE)

Delayed

Claim Refund

08.07.202513:30

Air China LTD

1716

Beijing (PEK)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202513:15

Air China LTD

1748

Chengdu (CTU)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202513:00

Air China LTD

4628

Zhuhai (ZUH)

Nanchang (KHN)

Delayed

Claim Refund

08.07.202513:00

Air China LTD

1713

Hangzhou (HGH)

Beijing (PEK)

Delayed

Claim Refund

08.07.202512:45

Air China LTD

4792

Guilin (KWL)

Hefei (Luogang Airport) (HFE)

Delayed

Claim Refund

08.07.202512:45

Air China LTD

172

Seoul (ICN)

Tianjin (TSN)

Delayed

Claim Refund

08.07.202512:30

Air China LTD

150

Taipei (TPE)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202512:30

Air China LTD

1714

Beijing (PEK)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202512:30

Air China LTD

5018

Seoul (ICN)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202512:20

Air China LTD

9112

Shenyang (SHE)

(LLV)

Cancelled

Claim Refund

08.07.202512:15

Air China LTD

6526

Hong Kong (HKG)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202512:15

Air China LTD

197

Shanghai (SHA)

Taipei (TSA)

Delayed

Claim Refund

08.07.202512:15

Air China LTD

726

Tokyo (KIX)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202512:10

Air China LTD

4807

Qingdao (TAO)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202512:10

Air China LTD

5462

Macau (MFM)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202512:05

Air China LTD

3851

Shenzhen (SZX)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202512:05

Air China LTD

3970

Zhuhai (ZUH)

Chengdu (CTU)

Delayed

Claim Refund

08.07.202512:00

Air China LTD

4623

Jinan (TNA)

Zhuhai (ZUH)

Delayed

Claim Refund

08.07.202511:55

Air China LTD

1774

Guang Yuan (GYS)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202511:55

Air China LTD

2840

Shanghai (PVG)

Tianjin (TSN)

Delayed

Claim Refund

08.07.202511:55

Air China LTD

1742

Chengdu (CTU)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202511:50

Air China LTD

1752

Kunming (KMG)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202511:45

Air China LTD

8592

Guangzhou (CAN)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202511:45

Air China LTD

2802

Guangzhou (CAN)

Tianjin (TSN)

Delayed

Claim Refund

08.07.202511:45

Air China LTD

8502

Yantai (YNT)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202511:40

Air China LTD

4733

Zhuhai (ZUH)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202511:40

Air China LTD

2846

Hangzhou (HGH)

Tianjin (TSN)

Delayed

Claim Refund

08.07.202511:30

Air China LTD

9085

Dongying (DOY)

Tianjin (TSN)

Delayed

Claim Refund

08.07.202511:30

Air China LTD

8356

Hailar (HLD)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202511:20

Air China LTD

4674

Urumqi (URC)

Hangzhou (HGH)

Delayed

Claim Refund

08.07.202511:15

Air China LTD

4736

Shanghai (SHA)

Zhuhai (ZUH)

Delayed

Claim Refund

08.07.202511:00

Air China LTD

4927

Wuhan (WUH)

Zhuhai (ZUH)

Delayed

Claim Refund

08.07.202510:40

Air China LTD

4601

Beijing (PEK)

Zhuhai (ZUH)

Delayed

Claim Refund

08.07.202509:55

Air China LTD

6039

Frankfurt (FRA)

Bremen (BRE)

Delayed

Claim Refund

08.07.202509:10

Air China LTD

9111

(LLV)

Shenyang (SHE)

Cancelled

Claim Refund

08.07.202509:05

Air China LTD

751

Shanghai (PVG)

Sendai (SDJ)

Delayed

Claim Refund

08.07.202509:05

Air China LTD

5733

Kunming (KMG)

Jinan (TNA)

Delayed

Claim Refund

08.07.202509:05

Air China LTD

5717

Kunming (KMG)

Shanghai (XIY)

Delayed

Claim Refund

08.07.202508:15

Air China LTD

4371

Chongqing (CKG)

Zhuhai (ZUH)

Delayed

Claim Refund

08.07.202508:15

Air China LTD

5745

Kunming (KMG)

Shanghai (XIY)

Delayed

Claim Refund

08.07.202508:15

Air China LTD

2542

Kunming (KMG)

Chongqing (TFU)

Delayed

Claim Refund

08.07.202508:15

Air China LTD

5721

Kunming (KMG)

Guangzhou (CAN)

Delayed

Claim Refund

08.07.202507:55

Air China LTD

8223

Wuhan (WUH)

(LFQ)

Delayed

Claim Refund

08.07.202507:15

Air China LTD

6712

Tokyo (HND)

Tokyo (KIX)

Delayed

Claim Refund

08.07.202506:40

Air China LTD

9111

Chongqing (CKG)

(LLV)

Cancelled

Claim Refund

08.07.202506:35

Air China LTD

9049

Chongqing (CKG)

Lanzhou (LHW)

Delayed

Claim Refund

08.07.202501:35

Air China LTD

6671

Shanghai (PVG)

Tokyo (HND)

Delayed

Claim Refund

07.07.202522:15

Air China LTD

4884

Hangzhou (HGH)

Yantai (YNT)

Delayed

Claim Refund

07.07.202522:15

Air China LTD

8360

Ordos (Dongsheng) (DSN)

Hangzhou (HGH)

Delayed

Claim Refund

07.07.202521:55

Air China LTD

8374

Xiamen (XMN)

(PKX)

Delayed

Claim Refund

07.07.202521:35

Air China LTD

6203

Frankfurt (FRA)

Bremen (BRE)

Cancelled

Claim Refund

07.07.202521:35

Air China LTD

5473

Hangzhou (HGH)

Macau (MFM)

Delayed

Claim Refund

07.07.202521:30

Air China LTD

1732

Beijing (PEK)

Hangzhou (HGH)

Delayed

Claim Refund

07.07.202521:30

Air China LTD

8842

Dalian (DLC)

Qingdao (TAO)

Delayed

Claim Refund

07.07.202521:10

Air China LTD

6711

Tokyo (KIX)

Tokyo (HND)

Delayed

Claim Refund

07.07.202521:00

Air China LTD

1776

Yinchuan (INC)

Hangzhou (HGH)

Cancelled

Claim Refund

07.07.202520:55

Air China LTD

8338

Shantou (SWA)

Hangzhou (HGH)

Delayed

Claim Refund

07.07.202520:50

Air China LTD

8112

Wuhan (WUH)

Hohhot (HET)

Delayed

Claim Refund

07.07.202520:50

Air China LTD

8504

Shanghai (XIY)

Hangzhou (HGH)

Delayed

Claim Refund

07.07.202520:45

Air China LTD

5515

Beijing (PEK)

Taipei (TPE)

Delayed

Claim Refund

07.07.202520:30

Air China LTD

1744

Chengdu (CTU)

Hangzhou (HGH)

Delayed

Claim Refund

07.07.202520:30

Air China LTD

1730

Beijing (PEK)

Hangzhou (HGH)

Delayed

Claim Refund

07.07.202520:15

Air China LTD

1277

Beijing (PEK)

Lanzhou (LHW)

Delayed

Claim Refund

07.07.202520:05

Air China LTD

4637

Xiamen (XMN)

Hangzhou (HGH)

Delayed

Claim Refund

07.07.202520:00

Air China LTD

8618

Shantou (SWA)

(PKX)

Delayed

Claim Refund

07.07.202520:00

Air China LTD

1750

Chengdu (CTU)

Hangzhou (HGH)

Delayed

Claim Refund

07.07.202520:00

Air China LTD

3776

Hangzhou (HGH)

Shenzhen (SZX)

Delayed

Claim Refund

07.07.202519:40

Air China LTD

8508

Shanghai (XIY)

Hangzhou (HGH)

Delayed

Claim Refund

07.07.202519:40

Air China LTD

9065

Chongqing (CKG)

(LLV)

Delayed

Claim Refund

07.07.202519:40

Air China LTD

6717

Tokyo (HND)

Toyama (TOY)

Delayed

Claim Refund
Yurii Moskalenko
2302 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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