Compensation and Reimbursement for China Eastern Airlines Strike

Yurii Moskalenko
04.09.2024
Updated 05.05.2025

Flight cancellations or delays due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261/2004 regulation. This regulation establishes the rules for assistance and compensation for travelers during airline strikes. In this article, we will look at your rights as a passenger and the steps to seek compensation from the airline.

When Are You Entitled to China Eastern Airlines Strike Compensation?

EU Regulation 261/2004 protects passengers affected by airline strikes. This regulation obliges the airline to pay compensation in case of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, consequently, the airline is responsible for them.

It is essential to understand that the situation with compensation is complex. Certain strikes may fall under the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground personnel, etc. In the event of disruptions caused by these ground crew members, the chances of obtaining compensation may be significantly reduced. It is crucial to identify exactly which staff is involved in the strike. This directly affects your right to compensation.

Flight Cancellation Compensation

In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you within the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.

It is important to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the following table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Under the EU261 regulation, if your flight is delayed and you reach your final destination more than three hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.

The amount of compensation is based on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for China Eastern Airlines Strike Compensation

When a travel disruption occurs, passengers may be entitled to compensation, but certain criteria must be met. It is crucial to understand these requirements to effectively manage the compensation process:

  • Your flight must be covered by the EU261 regulation. This applies to all flights leaving from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when handled by an EU-based airline.
  • A flight cancellation or delay has significantly disrupted your travel plans. This means your flight has been delayed by 3 hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
  • You must have a confirmed reservation and be prepared to travel. This includes having a valid booking and all necessary travel documents ready (passport, visas).
  • You need to get to the airport on time. Check-in within the specified time by the airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.

In case you believe you meet these criteria following a China Eastern Airlines strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step to potentially obtaining compensation for an airline strike.

How to Claim China Eastern Airlines Strike Compensation

Dealing with delayed or cancelled flights due to strikes is always frustrating. Such situations can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, follow these steps:

  1. Complete this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will take over. We know the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only pay us if we win your case.

Following these steps, obtain the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Remember that the services we are describing below are a part of the airline company’s duty to care for each passenger.

Right to Care

When the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to reduce discomfort. Some of the basic services are free beverages and meals. In addition to this, the affected passengers have a right to make 2 calls and send faxes, or e-mails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by 5+ hours, you can request a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Flight number Route Status Compensation

12.07.202507:40

China Eastern Airlines

3327

Chongqing (TFU)

Xuzhou (XUZ)

Delayed

Claim Refund

11.07.202523:05

China Eastern Airlines

5541

Shanghai (PVG)

Jinan (TNA)

Delayed

Claim Refund

11.07.202522:00

China Eastern Airlines

2290

Wenzhou (WNZ)

Shanghai (XIY)

Cancelled

Claim Refund

11.07.202521:40

China Eastern Airlines

5214

Shanghai (PVG)

Taiyuan (TYN)

Delayed

Claim Refund

11.07.202521:35

China Eastern Airlines

5165

Shanghai (PVG)

Beijing (PEK)

Delayed

Claim Refund

11.07.202521:35

China Eastern Airlines

5646

Kunming (KMG)

Hangzhou (HGH)

Delayed

Claim Refund

11.07.202521:30

China Eastern Airlines

5808

Kunming (KMG)

Diqing (DIG)

Delayed

Claim Refund

11.07.202521:25

China Eastern Airlines

5827

Kunming (KMG)

Changsha (CSX)

Delayed

Claim Refund

11.07.202521:15

China Eastern Airlines

5630

Kunming (KMG)

Jinan (TNA)

Delayed

Claim Refund

11.07.202521:15

China Eastern Airlines

748

Shanghai (PVG)

Kunming (KMG)

Delayed

Claim Refund

11.07.202521:10

China Eastern Airlines

5619

Shanghai (PVG)

Harbin (HRB)

Delayed

Claim Refund

11.07.202521:10

China Eastern Airlines

283

Shanghai (PVG)

Vientiane (VTE)

Delayed

Claim Refund

11.07.202521:10

China Eastern Airlines

547

Shanghai (PVG)

Bangkok (BKK)

Delayed

Claim Refund

11.07.202520:50

China Eastern Airlines

4477

(QSZ)

Korla (KRL)

Delayed

Claim Refund

11.07.202519:05

China Eastern Airlines

5771

Kunming (KMG)

Sanya (SYX)

Delayed

Claim Refund

11.07.202518:55

China Eastern Airlines

6517

Shanghai (PVG)

Kashi (KHG)

Delayed

Claim Refund

11.07.202518:45

China Eastern Airlines

6444

Kunming (KMG)

Jinan (TNA)

Delayed

Claim Refund

11.07.202518:30

China Eastern Airlines

8613

Shanghai (PVG)

Bangkok (BKK)

Delayed

Claim Refund

11.07.202518:05

China Eastern Airlines

5935

Kunming (KMG)

Diqing (DIG)

Delayed

Claim Refund

11.07.202518:00

China Eastern Airlines

6565

Shanghai (PVG)

Ordos (Dongsheng) (DSN)

Delayed

Claim Refund

11.07.202518:00

China Eastern Airlines

8236

(PKX)

Lingling (LLF)

Delayed

Claim Refund

11.07.202517:25

China Eastern Airlines

2377

Shanghai (XIY)

Altay (AAT)

Delayed

Claim Refund

11.07.202517:20

China Eastern Airlines

8206

Wenzhou (WNZ)

Luzhou (LZO)

Delayed

Claim Refund

11.07.202517:15

China Eastern Airlines

575

Shanghai (PVG)

Tokyo (HND)

Delayed

Claim Refund

11.07.202517:05

China Eastern Airlines

5719

Lincang (LNJ)

Kunming (KMG)

Delayed

Claim Refund

11.07.202517:00

China Eastern Airlines

6793

Kunming (KMG)

Taizhou (HYN)

Delayed

Claim Refund

11.07.202516:55

China Eastern Airlines

5877

Kunming (KMG)

Nanjing (NKG)

Delayed

Claim Refund

11.07.202516:55

China Eastern Airlines

2435

Shanghai (XIY)

Korla (KRL)

Delayed

Claim Refund

11.07.202516:35

China Eastern Airlines

7748

Kunming (KMG)

Changzhou (CZX)

Delayed

Claim Refund

11.07.202516:20

China Eastern Airlines

2746

Kunming (KMG)

Nanjing (NKG)

Delayed

Claim Refund

11.07.202516:05

China Eastern Airlines

5546

Hefei (Luogang Airport) (HFE)

Taiyuan (TYN)

Cancelled

Claim Refund

11.07.202516:05

China Eastern Airlines

4184

Shanghai (PVG)

Tokyo (HND)

Delayed

Claim Refund

11.07.202515:50

China Eastern Airlines

8187

Wenzhou (WNZ)

Chongqing (TFU)

Delayed

Claim Refund

11.07.202515:30

China Eastern Airlines

5704

Kunming (KMG)

Lincang (LNJ)

Delayed

Claim Refund

11.07.202515:25

China Eastern Airlines

5789

Kunming (KMG)

Zhengzhou (CGO)

Delayed

Claim Refund

11.07.202515:00

China Eastern Airlines

5709

Kunming (KMG)

(PKX)

Delayed

Claim Refund

11.07.202514:55

China Eastern Airlines

8548

Wenzhou (WNZ)

Shanghai (PVG)

Delayed

Claim Refund

11.07.202514:50

China Eastern Airlines

4269

Qiemo (IQM)

Korla (KRL)

Cancelled

Claim Refund

11.07.202514:40

China Eastern Airlines

3241

Chongqing (TFU)

Korla (KRL)

Delayed

Claim Refund

11.07.202514:35

China Eastern Airlines

6295

Shanghai (XIY)

Karamay (KRY)

Delayed

Claim Refund

11.07.202514:35

China Eastern Airlines

8028

Shijiazhuang (SJW)

(DBC)

Delayed

Claim Refund

11.07.202514:30

China Eastern Airlines

539

Shanghai (PVG)

Tokyo (HND)

Delayed

Claim Refund

11.07.202514:15

China Eastern Airlines

4330

Lijiang City (LJG)

Zhi Jiang (HJJ)

Delayed

Claim Refund

11.07.202513:50

China Eastern Airlines

3223

Chongqing (TFU)

(GXH)

Delayed

Claim Refund

11.07.202513:35

China Eastern Airlines

8388

Haikou (HAK)

Shanghai (PVG)

Cancelled

Claim Refund

11.07.202513:30

China Eastern Airlines

4250

Chongqing (CKG)

Xuzhou (XUZ)

Delayed

Claim Refund

11.07.202513:25

China Eastern Airlines

2391

Wenzhou (WNZ)

Shanghai (XIY)

Delayed

Claim Refund

11.07.202513:25

China Eastern Airlines

5456

Kunming (KMG)

Ningbo (NGB)

Delayed

Claim Refund

11.07.202513:00

China Eastern Airlines

2196

Wenzhou (WNZ)

Zhengzhou (CGO)

Delayed

Claim Refund

11.07.202512:50

China Eastern Airlines

4181

Shanghai (SHA)

Tokyo (HND)

Delayed

Claim Refund

11.07.202512:00

China Eastern Airlines

8633

Shanghai (PVG)

Tokyo (HND)

Delayed

Claim Refund

11.07.202510:30

China Eastern Airlines

3329

Chongqing (TFU)

Xuzhou (XUZ)

Delayed

Claim Refund

11.07.202510:20

China Eastern Airlines

5545

Hefei (Luogang Airport) (HFE)

Jinjiang (JJN)

Cancelled

Claim Refund

11.07.202510:00

China Eastern Airlines

4185

Shanghai (PVG)

Tokyo (HND)

Delayed

Claim Refund

11.07.202508:40

China Eastern Airlines

8631

Shanghai (SHA)

Tokyo (HND)

Delayed

Claim Refund

11.07.202508:25

China Eastern Airlines

4200

Beijing (PEK)

Tokyo (HND)

Delayed

Claim Refund

11.07.202508:15

China Eastern Airlines

6435

Hefei (Luogang Airport) (HFE)

Yinchuan (INC)

Delayed

Claim Refund

10.07.202523:15

China Eastern Airlines

2425

Shanghai (XIY)

Ordos (Dongsheng) (DSN)

Delayed

Claim Refund

10.07.202522:25

China Eastern Airlines

4685

Shanghai (XIY)

Changsha (CSX)

Delayed

Claim Refund

10.07.202522:20

China Eastern Airlines

2341

Shanghai (XIY)

Zhuhai (ZUH)

Cancelled

Claim Refund

10.07.202522:15

China Eastern Airlines

4499

Altay (AAT)

Bole (BPL)

Cancelled

Claim Refund

10.07.202522:15

China Eastern Airlines

2386

Shanghai (XIY)

Hefei (Luogang Airport) (HFE)

Delayed

Claim Refund

10.07.202521:35

China Eastern Airlines

3693

Shanghai (XIY)

Shanghai (SHA)

Delayed

Claim Refund

10.07.202520:40

China Eastern Airlines

6408

Changsha (CSX)

Qingdao (TAO)

Delayed

Claim Refund

10.07.202520:05

China Eastern Airlines

3486

Changsha (CSX)

Chengdu (CTU)

Delayed

Claim Refund

10.07.202520:00

China Eastern Airlines

8360

Shanghai (XIY)

Shanghai (SHA)

Delayed

Claim Refund

10.07.202519:35

China Eastern Airlines

2357

Shanghai (XIY)

Dalian (DLC)

Delayed

Claim Refund

10.07.202519:30

China Eastern Airlines

2311

Shanghai (XIY)

Guangzhou (CAN)

Delayed

Claim Refund

10.07.202519:25

China Eastern Airlines

2251

Shanghai (XIY)

Urumqi (URC)

Delayed

Claim Refund

10.07.202519:20

China Eastern Airlines

2253

Shanghai (XIY)

Weihai (WEH)

Delayed

Claim Refund

10.07.202519:10

China Eastern Airlines

6179

Shanghai (XIY)

Jinjiang (JJN)

Delayed

Claim Refund

10.07.202519:00

China Eastern Airlines

5692

Yinchuan (INC)

Shanghai (SHA)

Delayed

Claim Refund

10.07.202518:50

China Eastern Airlines

4498

Bole (BPL)

Altay (AAT)

Delayed

Claim Refund

10.07.202518:35

China Eastern Airlines

5570

Shanghai (XIY)

Hefei (Luogang Airport) (HFE)

Delayed

Claim Refund

10.07.202518:35

China Eastern Airlines

2289

Shanghai (XIY)

Wenzhou (WNZ)

Cancelled

Claim Refund

10.07.202518:20

China Eastern Airlines

9961

Shanghai (XIY)

Taizhou (HYN)

Delayed

Claim Refund

10.07.202518:10

China Eastern Airlines

8476

Changsha (CSX)

Shanghai (SHA)

Delayed

Claim Refund

10.07.202518:05

China Eastern Airlines

9905

Shanghai (XIY)

Xiamen (XMN)

Cancelled

Claim Refund

10.07.202518:00

China Eastern Airlines

2275

Shanghai (XIY)

Yulin (UYN)

Delayed

Claim Refund

10.07.202517:25

China Eastern Airlines

2377

Shanghai (XIY)

Altay (AAT)

Delayed

Claim Refund

10.07.202517:15

China Eastern Airlines

6158

Hohhot (HET)

Lanzhou (LHW)

Delayed

Claim Refund

10.07.202517:15

China Eastern Airlines

575

Shanghai (PVG)

Tokyo (HND)

Delayed

Claim Refund

10.07.202517:05

China Eastern Airlines

5719

Lincang (LNJ)

Kunming (KMG)

Delayed

Claim Refund

10.07.202516:40

China Eastern Airlines

5750

Changsha (CSX)

Kunming (KMG)

Delayed

Claim Refund

10.07.202516:05

China Eastern Airlines

9061

Hefei (Luogang Airport) (HFE)

Shantou (SWA)

Cancelled

Claim Refund

10.07.202515:55

China Eastern Airlines

4230

Hohhot (HET)

Ulanhot (HLH)

Delayed

Claim Refund

10.07.202515:40

China Eastern Airlines

2197

Changsha (CSX)

Fuzhou (FOC)

Delayed

Claim Refund

10.07.202515:35

China Eastern Airlines

4287

Xuzhou (XUZ)

Taizhou (HYN)

Cancelled

Claim Refund

10.07.202515:30

China Eastern Airlines

5704

Kunming (KMG)

Lincang (LNJ)

Delayed

Claim Refund

10.07.202514:30

China Eastern Airlines

539

Shanghai (PVG)

Tokyo (HND)

Delayed

Claim Refund

10.07.202514:25

China Eastern Airlines

4489

Jinchang (JIC)

Lanzhou (LHW)

Delayed

Claim Refund

10.07.202514:25

China Eastern Airlines

6409

Hefei (Luogang Airport) (HFE)

Zhanjiang (ZHA)

Cancelled

Claim Refund

10.07.202514:20

China Eastern Airlines

2478

Wuhan (WUH)

Jinzhou (JNZ)

Delayed

Claim Refund

10.07.202513:25

China Eastern Airlines

4461

Aershan (YIE)

Hohhot (HET)

Cancelled

Claim Refund

10.07.202513:10

China Eastern Airlines

5490

Kunming (KMG)

Hefei (Luogang Airport) (HFE)

Delayed

Claim Refund

10.07.202513:00

China Eastern Airlines

5809

Kunming (KMG)

Shanghai (SHA)

Delayed

Claim Refund

10.07.202512:55

China Eastern Airlines

5814

Kunming (KMG)

(CWJ)

Cancelled

Claim Refund

10.07.202512:55

China Eastern Airlines

4286

Taizhou (HYN)

Xuzhou (XUZ)

Cancelled

Claim Refund

10.07.202512:20

China Eastern Airlines

5328

Kunming (KMG)

Jinan (TNA)

Delayed

Claim Refund

10.07.202512:10

China Eastern Airlines

4779

Kunming (KMG)

Xiamen (XMN)

Delayed

Claim Refund
Yurii Moskalenko
2305 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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