Venice Marco Polo Airport Flight Delay and Cancellation Compensation

Delayed and cancelled flights are the most frequent issues faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 specifies the situations in which passengers are entitled to compensation and assistance in cases of flight disruption.

Here, you will discover everything you need to know about European Union Regulation 261 and when you are entitled to compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, travelers departing from or arriving at Venice Marco Polo Airport on flights operated by EU-based airlines have certain rights in case of significant cancellations or delays. These rights include:

• Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
• Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: When an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Travelers can choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: Based on the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.

Venice Marco Polo Airport Flight Delay Compensation

Passengers experiencing flight delays at Venice Marco Polo Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the reason for the delay and whether it adheres to UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for delays caused by extraordinary circumstances outside their control.

Venice Marco Polo Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the Venice Marco Polo Airport, under EU 261, flyers are eligible to receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

However, there are exceptions to this regulation. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation could still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the duration of the delay. You can check the table below to figure out the compensation amount you are entitled to:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t offer compensation for cancellations caused by extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.

Which Venice Marco Polo Airport Flights are Covered by EU261?

If you are departing from an airport within the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Venice Marco Polo Airport to anywhere	Yes	Yes
Arrivals at Venice Marco Polo Airport from inside the EU	Yes	No
Arrivals at Venice Marco Polo Airport from outside the EU	Yes	No

How to Claim Compensation from Venice Marco Polo Airport

Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Venice Marco Polo Airport, you may be entitled to compensation under EU Regulation 261/2004.

To initiate a compensation claim, follow these steps:

1. Fill in our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will make every effort to obtain your rightful compensation. You only pay us if we win your case.

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