Flight cancellations and delays are the most common problems faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 defines the situations in which passengers are entitled to compensation and assistance during flight disruption.
Here, you will discover everything you need to know about EU 261 regulation and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU 261, travelers arriving at Salt Lake City International Airport from EU countries or departing from Salt Lake City International Airport to anywhere on flights operated by airlines from the EU have certain rights. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
Salt Lake City International Airport Flight Delay Compensation
Passengers experiencing flight delays at Salt Lake City International Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it adheres to UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances beyond their control.
Salt Lake City International Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Salt Lake City International Airport, according to EU Regulation 261, flyers are eligible to get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the flight distance and the length of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for flight cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Salt Lake City International Airport Flights are Covered by EU261?
While Salt Lake City International Airport isn’t within the EU, European Union Regulation 261/2004 could still cover some flights. Travelers arriving at Salt Lake City International Airport from EU countries or departing from Salt Lake City International Airport to anywhere on flights operated by airlines from the EU are protected by EU 261/2004.
Therefore, despite their geographic location beyond the EU, certain flights departing from Salt Lake City International Airport may be subject to European laws if they are operated by EU-based airlines.
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Salt Lake City International Airport to anywhere | Yes | No |
| Arrivals at Salt Lake City International Airport from inside the EU | Yes | No |
| Arrivals at Salt Lake City International Airport from outside the EU | No | No |
How to Claim Compensation from Salt Lake City International Airport
Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at Salt Lake City International Airport, you may be entitled to compensation under EU Regulation 261/2004.
To initiate a compensation claim, proceed with these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws well and will do our best to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202517:27 | Icelandair 7698 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202517:27 | Air Tahiti Nui 2338 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202517:27 | Starlux 7041 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202517:27 | Alaska Airlines 535 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202517:27 | Hawaiian Airlines 4865 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202517:10 | Korean Air 3088 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202517:10 | Virgin Atlantic 1910 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202516:40 | JSX Air 761 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
20.06.202515:25 | Virgin Atlantic 1912 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202515:25 | Air France 2734 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202515:25 | KLM 5136 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202514:30 | Delta Air Lines 9965 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202511:55 | Delta Air Lines 3933 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
20.06.202511:22 | WestJet 8811 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202511:22 | Delta Air Lines 2995 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202511:22 | KLM 5239 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202511:12 | Qatar Airways 8852 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202511:12 | Hawaiian Airlines 7085 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202511:12 | Condor 5285 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202511:12 | Icelandair 7682 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202511:12 | British Airways 7548 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202511:12 | Air Tahiti Nui 2676 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202510:20 | empty | Salt Lake City International (SLC) Joslin Field – Magic Valley Regional (TWF) | delayed | Claim Refund |
20.06.202509:18 | Hawaiian Airlines 7081 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202509:18 | Qatar Airways 8858 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202509:18 | Alaska SkyWest 3381 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202509:18 | Jet Linx Aviation 5469 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202509:18 | Air Tahiti Nui 2317 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.06.202509:18 | Condor 5185 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202523:59 | Air France 8534 | Salt Lake City International (SLC) Newark Liberty International (EWR) | cancelled | Claim Refund |
19.06.202523:59 | Virgin Atlantic 4554 | Salt Lake City International (SLC) Newark Liberty International (EWR) | cancelled | Claim Refund |
19.06.202523:59 | Korean Air 3296 | Salt Lake City International (SLC) Newark Liberty International (EWR) | cancelled | Claim Refund |
19.06.202523:59 | Delta Air Lines 2038 | Salt Lake City International (SLC) Newark Liberty International (EWR) | cancelled | Claim Refund |
19.06.202521:55 | Aeromexico 4328 | Salt Lake City International (SLC) Fanning Field (IDA) | delayed | Claim Refund |
19.06.202521:55 | Delta Air Lines 2608 | Salt Lake City International (SLC) Fanning Field (IDA) | delayed | Claim Refund |
19.06.202521:55 | Virgin Atlantic 3589 | Salt Lake City International (SLC) Fanning Field (IDA) | delayed | Claim Refund |
19.06.202521:05 | Delta Air Lines 3584 | Salt Lake City International (SLC) Vancouver International (YVR) | delayed | Claim Refund |
19.06.202521:05 | Virgin Atlantic 3603 | Salt Lake City International (SLC) Vancouver International (YVR) | delayed | Claim Refund |
19.06.202521:05 | WestJet 6695 | Salt Lake City International (SLC) Vancouver International (YVR) | delayed | Claim Refund |
19.06.202521:05 | Aeromexico 4286 | Salt Lake City International (SLC) Vancouver International (YVR) | delayed | Claim Refund |
19.06.202520:44 | Hawaiian Airlines 7083 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202520:44 | Air Tahiti Nui 2560 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202520:44 | Icelandair 7680 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202520:44 | Starlux 7003 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202520:40 | Southwest Airlines 2541 | Salt Lake City International (SLC) Harry Reid International Airport (LAS) | delayed | Claim Refund |
19.06.202520:30 | Southwest Airlines 2047 | Salt Lake City International (SLC) Sky Harbor International (PHX) | delayed | Claim Refund |
19.06.202519:35 | Southwest Airlines 1944 | Salt Lake City International (SLC) Sacramento International (SAC) | delayed | Claim Refund |
19.06.202519:12 | Alaska Airlines 510 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202519:12 | Hawaiian Airlines 7086 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202519:12 | Starlux 7001 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202519:12 | Air Tahiti Nui 2760 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202519:00 | empty | Salt Lake City International (SLC) Albuquerque International (ABQ) | delayed | Claim Refund |
19.06.202518:00 | Southwest Airlines 4707 | Salt Lake City International (SLC) Denver International (DEN) | delayed | Claim Refund |
19.06.202518:00 | Southwest Airlines 4201 | Salt Lake City International (SLC) Sky Harbor International (PHX) | delayed | Claim Refund |
19.06.202517:59 | Air France 5893 | Salt Lake City International (SLC) () | delayed | Claim Refund |
19.06.202517:59 | Delta Air Lines 2413 | Salt Lake City International (SLC) () | delayed | Claim Refund |
19.06.202517:59 | Virgin Atlantic 4528 | Salt Lake City International (SLC) () | delayed | Claim Refund |
19.06.202517:59 | Korean Air 3994 | Salt Lake City International (SLC) () | delayed | Claim Refund |
19.06.202517:59 | WestJet 5665 | Salt Lake City International (SLC) () | delayed | Claim Refund |
19.06.202517:45 | WestJet 5668 | Salt Lake City International (SLC) Sky Harbor International (PHX) | delayed | Claim Refund |
19.06.202517:45 | Korean Air 3101 | Salt Lake City International (SLC) Sky Harbor International (PHX) | delayed | Claim Refund |
19.06.202517:45 | Virgin Atlantic 3628 | Salt Lake City International (SLC) Sky Harbor International (PHX) | delayed | Claim Refund |
19.06.202517:45 | Delta Air Lines 1451 | Salt Lake City International (SLC) Sky Harbor International (PHX) | delayed | Claim Refund |
19.06.202517:17 | Virgin Atlantic 3638 | Salt Lake City International (SLC) Portland International (PDX) | delayed | Claim Refund |
19.06.202517:17 | Delta Air Lines 3233 | Salt Lake City International (SLC) Portland International (PDX) | delayed | Claim Refund |
19.06.202517:17 | KLM 5132 | Salt Lake City International (SLC) Portland International (PDX) | delayed | Claim Refund |
19.06.202517:17 | Korean Air 6732 | Salt Lake City International (SLC) Portland International (PDX) | delayed | Claim Refund |
19.06.202517:15 | Southwest Airlines 3633 | Salt Lake City International (SLC) San Diego International Airport (SAN) | delayed | Claim Refund |
19.06.202516:50 | empty | Salt Lake City International (SLC) Sweetwater County (RKS) | delayed | Claim Refund |
19.06.202516:45 | Southwest Airlines 1956 | Salt Lake City International (SLC) Harry Reid International Airport (LAS) | delayed | Claim Refund |
19.06.202516:40 | JSX Air 761 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
19.06.202516:01 | Virgin Atlantic 3577 | Salt Lake City International (SLC) Reno-Tahoe International (RNO) | delayed | Claim Refund |
19.06.202516:01 | KLM 6748 | Salt Lake City International (SLC) Reno-Tahoe International (RNO) | delayed | Claim Refund |
19.06.202516:01 | Delta Air Lines 3732 | Salt Lake City International (SLC) Reno-Tahoe International (RNO) | delayed | Claim Refund |
19.06.202516:01 | Air France 2781 | Salt Lake City International (SLC) Reno-Tahoe International (RNO) | delayed | Claim Refund |
19.06.202515:25 | Delta Air Lines 2817 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202510:35 | Vista America 535 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202509:18 | Air Tahiti Nui 2317 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202509:18 | Jet Linx Aviation 5469 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202509:18 | Qatar Airways 8858 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202509:18 | Condor 5185 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.06.202509:18 | Hawaiian Airlines 7081 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202520:44 | Hawaiian Airlines 7083 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202520:44 | Starlux 7003 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202520:44 | Icelandair 7680 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202520:44 | Air Tahiti Nui 2453 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202520:40 | Aeromexico 4284 | Salt Lake City International (SLC) Tucson International Airport (TUS) | delayed | Claim Refund |
18.06.202520:40 | KLM 7024 | Salt Lake City International (SLC) Tucson International Airport (TUS) | delayed | Claim Refund |
18.06.202520:40 | Virgin Atlantic 3693 | Salt Lake City International (SLC) Tucson International Airport (TUS) | delayed | Claim Refund |
18.06.202520:40 | Delta Air Lines 4054 | Salt Lake City International (SLC) Tucson International Airport (TUS) | delayed | Claim Refund |
18.06.202515:39 | Icelandair 7682 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202515:39 | Hawaiian Airlines 7084 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202515:39 | Air Tahiti Nui 2710 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202515:39 | British Airways 7550 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202515:39 | Starlux 7005 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202515:39 | Alaska Airlines 734 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202515:25 | Virgin Atlantic 1912 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202515:25 | Air France 2734 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202515:25 | KLM 5136 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.06.202515:25 | Delta Air Lines 2817 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
