Flight cancellations and delays are the most common problems faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 defines the situations in which passengers are entitled to compensation and assistance during flight disruption.
Here, you will discover everything you need to know about EU 261 regulation and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU 261, travelers arriving at Salt Lake City International Airport from EU countries or departing from Salt Lake City International Airport to anywhere on flights operated by airlines from the EU have certain rights. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
Salt Lake City International Airport Flight Delay Compensation
Passengers experiencing flight delays at Salt Lake City International Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it adheres to UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances beyond their control.
Salt Lake City International Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Salt Lake City International Airport, according to EU Regulation 261, flyers are eligible to get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the flight distance and the length of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for flight cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Salt Lake City International Airport Flights are Covered by EU261?
While Salt Lake City International Airport isn’t within the EU, European Union Regulation 261/2004 could still cover some flights. Travelers arriving at Salt Lake City International Airport from EU countries or departing from Salt Lake City International Airport to anywhere on flights operated by airlines from the EU are protected by EU 261/2004.
Therefore, despite their geographic location beyond the EU, certain flights departing from Salt Lake City International Airport may be subject to European laws if they are operated by EU-based airlines.
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Salt Lake City International Airport to anywhere | Yes | No |
| Arrivals at Salt Lake City International Airport from inside the EU | Yes | No |
| Arrivals at Salt Lake City International Airport from outside the EU | No | No |
How to Claim Compensation from Salt Lake City International Airport
Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at Salt Lake City International Airport, you may be entitled to compensation under EU Regulation 261/2004.
To initiate a compensation claim, proceed with these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws well and will do our best to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
29.05.202516:40 | JSX Air 761 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
29.05.202515:37 | Hawaiian Airlines 7084 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202515:37 | Air Tahiti Nui 2642 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202515:37 | Starlux 7005 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202515:37 | British Airways 7548 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202515:37 | Alaska Airlines 551 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202509:18 | Qatar Airways 4882 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202509:18 | Hawaiian Airlines 7081 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202509:18 | Air Tahiti Nui 2313 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202509:18 | Jet Linx Aviation 5469 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202509:18 | Condor 5185 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202522:45 | WestJet 6490 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202522:45 | Aeromexico 3103 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202520:33 | Hawaiian Airlines 7083 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202520:33 | Icelandair 7680 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202520:33 | Starlux 7003 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202520:33 | Air Tahiti Nui 2540 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202517:30 | empty | Salt Lake City International (SLC) Glasgow Valley County Airport (GGW) | delayed | Claim Refund |
28.05.202516:40 | JSX Air 761 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
28.05.202515:37 | Air Tahiti Nui 2642 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202515:37 | British Airways 7548 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202515:37 | Starlux 7005 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202515:37 | Hawaiian Airlines 7084 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202520:50 | KLM 7024 | Salt Lake City International (SLC) Tucson International Airport (TUS) | delayed | Claim Refund |
27.05.202520:50 | Virgin Atlantic 3693 | Salt Lake City International (SLC) Tucson International Airport (TUS) | delayed | Claim Refund |
27.05.202520:50 | Aeromexico 4273 | Salt Lake City International (SLC) Tucson International Airport (TUS) | delayed | Claim Refund |
27.05.202520:40 | Delta Air Lines 3849 | Salt Lake City International (SLC) Joslin Field – Magic Valley Regional (TWF) | delayed | Claim Refund |
27.05.202520:40 | KLM 7026 | Salt Lake City International (SLC) Joslin Field – Magic Valley Regional (TWF) | delayed | Claim Refund |
27.05.202520:40 | Air France 8673 | Salt Lake City International (SLC) Joslin Field – Magic Valley Regional (TWF) | delayed | Claim Refund |
27.05.202520:33 | Air Tahiti Nui 2614 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202520:33 | Starlux 7003 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202520:33 | Hawaiian Airlines 7083 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202520:33 | Icelandair 7680 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202516:40 | JSX Air 761 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
27.05.202515:37 | Alaska Airlines 551 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202515:37 | Air Tahiti Nui 2642 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202515:37 | British Airways 7548 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202515:37 | Starlux 7005 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202515:37 | British Airways 7548 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202515:37 | Starlux 7005 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202515:37 | Hawaiian Airlines 7084 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202515:37 | Hawaiian Airlines 7084 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202515:37 | Air Tahiti Nui 2642 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202515:30 | Flexjet 561 | Salt Lake City International (SLC) Northwest Arkansas Regional (XNA) | delayed | Claim Refund |
27.05.202515:15 | Southwest Airlines 3419 | Salt Lake City International (SLC) Love Field (DAL) | delayed | Claim Refund |
27.05.202514:30 | JSX Air 373 | Salt Lake City International (SLC) Harry Reid International Airport (LAS) | delayed | Claim Refund |
27.05.202514:30 | empty | Salt Lake City International (SLC) Walker Field (GJT) | delayed | Claim Refund |
27.05.202514:30 | Southwest Airlines 1051 | Salt Lake City International (SLC) Sky Harbor International (PHX) | delayed | Claim Refund |
27.05.202513:25 | empty | Salt Lake City International (SLC) Elko Regional (EKO) | delayed | Claim Refund |
27.05.202512:10 | Private owner 3944 | Salt Lake City International (SLC) Sun Valley (SUN) | delayed | Claim Refund |
27.05.202511:15 | empty | Salt Lake City International (SLC) Sweetwater County (RKS) | delayed | Claim Refund |
27.05.202511:01 | Qatar Airways 8609 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | cancelled | Claim Refund |
27.05.202511:01 | Iberia 4148 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | cancelled | Claim Refund |
27.05.202511:01 | British Airways 5661 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | cancelled | Claim Refund |
27.05.202511:01 | American Airlines 2066 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | cancelled | Claim Refund |
27.05.202511:01 | Gol 6154 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | cancelled | Claim Refund |
27.05.202510:00 | NetJets Aviation 258 | Salt Lake City International (SLC) White River (LEB) | delayed | Claim Refund |
26.05.202520:55 | Delta Air Lines 2797 | Salt Lake City International (SLC) San Antonio International (SAT) | delayed | Claim Refund |
26.05.202520:55 | WestJet 7705 | Salt Lake City International (SLC) San Antonio International (SAT) | delayed | Claim Refund |
26.05.202520:55 | Aeromexico 4501 | Salt Lake City International (SLC) San Antonio International (SAT) | delayed | Claim Refund |
26.05.202520:45 | Delta Air Lines 339 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
26.05.202520:45 | Virgin Atlantic 3593 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
26.05.202520:45 | KLM 6950 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
26.05.202520:45 | Aeromexico 4182 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
26.05.202520:33 | Starlux 7003 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
26.05.202520:33 | Hawaiian Airlines 7083 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
26.05.202520:33 | Icelandair 7680 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
26.05.202520:33 | Alaska Airlines 715 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
26.05.202516:40 | JSX Air 761 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
26.05.202516:40 | JSX Air 761 | Salt Lake City International (SLC) Bob Hope (BUR) | delayed | Claim Refund |
26.05.202516:16 | Qantas 4679 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | delayed | Claim Refund |
26.05.202516:16 | Iberia 4618 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | delayed | Claim Refund |
26.05.202516:16 | Qatar Airways 9238 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | delayed | Claim Refund |
26.05.202516:16 | British Airways 5665 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | delayed | Claim Refund |
26.05.202516:16 | Cathay Pacific 7615 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | delayed | Claim Refund |
26.05.202516:16 | American Airlines 1456 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | delayed | Claim Refund |
26.05.202515:52 | Air France 3490 | Salt Lake City International (SLC) Billings (BIL) | delayed | Claim Refund |
26.05.202515:52 | Delta Air Lines 3828 | Salt Lake City International (SLC) Billings (BIL) | delayed | Claim Refund |
26.05.202515:52 | KLM 6710 | Salt Lake City International (SLC) Billings (BIL) | delayed | Claim Refund |
26.05.202515:35 | Delta Air Lines 220 | Salt Lake City International (SLC) Charles De Gaulle (CDG) | delayed | Claim Refund |
26.05.202515:35 | Virgin Atlantic 3990 | Salt Lake City International (SLC) Charles De Gaulle (CDG) | delayed | Claim Refund |
26.05.202515:35 | Air France 3551 | Salt Lake City International (SLC) Charles De Gaulle (CDG) | delayed | Claim Refund |
26.05.202515:35 | KLM 6163 | Salt Lake City International (SLC) Charles De Gaulle (CDG) | delayed | Claim Refund |
26.05.202515:30 | Air France 2466 | Salt Lake City International (SLC) Boise Air Terminal/Gowen Field (BOI) | delayed | Claim Refund |
26.05.202515:30 | United Airlines 1963 | Salt Lake City International (SLC) Newark Liberty International (EWR) | delayed | Claim Refund |
26.05.202515:30 | KLM 6250 | Salt Lake City International (SLC) Boise Air Terminal/Gowen Field (BOI) | delayed | Claim Refund |
26.05.202515:30 | Delta Air Lines 2005 | Salt Lake City International (SLC) Boise Air Terminal/Gowen Field (BOI) | delayed | Claim Refund |
26.05.202514:18 | Volaris 2729 | Salt Lake City International (SLC) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
26.05.202513:55 | Southwest Airlines 580 | Salt Lake City International (SLC) () | delayed | Claim Refund |
26.05.202513:20 | Korean Air 6993 | Salt Lake City International (SLC) Denver International (DEN) | delayed | Claim Refund |
26.05.202513:20 | empty | Salt Lake City International (SLC) Kanab (KNB) | delayed | Claim Refund |
26.05.202513:20 | Delta Air Lines 1623 | Salt Lake City International (SLC) Denver International (DEN) | delayed | Claim Refund |
26.05.202512:25 | empty | Salt Lake City International (SLC) Elko Regional (EKO) | delayed | Claim Refund |
26.05.202511:24 | Delta Air Lines 2033 | Salt Lake City International (SLC) Newark Liberty International (EWR) | delayed | Claim Refund |
26.05.202511:05 | Delta Air Lines 2282 | Salt Lake City International (SLC) Jackson Hole (JAC) | delayed | Claim Refund |
26.05.202511:01 | American Airlines 2066 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | delayed | Claim Refund |
26.05.202511:01 | Gol 6154 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | delayed | Claim Refund |
26.05.202511:01 | Qatar Airways 8609 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | delayed | Claim Refund |
26.05.202511:01 | British Airways 5661 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | delayed | Claim Refund |
26.05.202511:01 | Iberia 4148 | Salt Lake City International (SLC) Dallas/Fort Worth International (DFW) | delayed | Claim Refund |
