Flight cancellations and delays are the most common problems faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 defines the situations in which passengers are entitled to compensation and assistance during flight disruption.
Here, you will discover everything you need to know about EU 261 regulation and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU 261, travelers arriving at Salt Lake City International Airport from EU countries or departing from Salt Lake City International Airport to anywhere on flights operated by airlines from the EU have certain rights. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
Salt Lake City International Airport Flight Delay Compensation
Passengers experiencing flight delays at Salt Lake City International Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it adheres to UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances beyond their control.
Salt Lake City International Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Salt Lake City International Airport, according to EU Regulation 261, flyers are eligible to get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the flight distance and the length of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for flight cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Salt Lake City International Airport Flights are Covered by EU261?
While Salt Lake City International Airport isn’t within the EU, European Union Regulation 261/2004 could still cover some flights. Travelers arriving at Salt Lake City International Airport from EU countries or departing from Salt Lake City International Airport to anywhere on flights operated by airlines from the EU are protected by EU 261/2004.
Therefore, despite their geographic location beyond the EU, certain flights departing from Salt Lake City International Airport may be subject to European laws if they are operated by EU-based airlines.
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Salt Lake City International Airport to anywhere | Yes | No |
| Arrivals at Salt Lake City International Airport from inside the EU | Yes | No |
| Arrivals at Salt Lake City International Airport from outside the EU | No | No |
How to Claim Compensation from Salt Lake City International Airport
Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at Salt Lake City International Airport, you may be entitled to compensation under EU Regulation 261/2004.
To initiate a compensation claim, proceed with these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws well and will do our best to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202519:28 | Hawaiian Airlines 7083 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
08.05.202519:28 | Starlux 7003 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
08.05.202519:28 | Air Tahiti Nui 2548 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202515:30 | Icelandair 7680 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202515:30 | Air Tahiti Nui 2609 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202515:30 | Hawaiian Airlines 7086 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202515:30 | British Airways 7550 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202515:30 | Starlux 7001 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202511:45 | empty | Salt Lake City International (KSLC) Billings (KBIL) | delayed | Refunds |
07.05.202510:55 | Air Canada 4216 | Salt Lake City International (KSLC) Denver International (KDEN) | delayed | Refunds |
07.05.202510:55 | United Airlines 1496 | Salt Lake City International (KSLC) Denver International (KDEN) | delayed | Refunds |
07.05.202510:55 | Delta Air Lines 2630 | Salt Lake City International (KSLC) Mineta San Jose International Airport (KSJC) | delayed | Refunds |
07.05.202510:06 | NetJets Aviation 557 | Salt Lake City International (KSLC) Jackson Hole (KJAC) | delayed | Refunds |
07.05.202509:40 | Korean Air 7404 | Salt Lake City International (KSLC) Jackson Hole (KJAC) | delayed | Refunds |
07.05.202509:40 | Aeromexico 4084 | Salt Lake City International (KSLC) Jackson Hole (KJAC) | delayed | Refunds |
07.05.202509:40 | China Airlines 9096 | Salt Lake City International (KSLC) Jackson Hole (KJAC) | delayed | Refunds |
07.05.202509:40 | Delta Air Lines 2269 | Salt Lake City International (KSLC) Jackson Hole (KJAC) | delayed | Refunds |
07.05.202509:40 | LATAM Airlines 6429 | Salt Lake City International (KSLC) Jackson Hole (KJAC) | delayed | Refunds |
07.05.202509:40 | WestJet 7238 | Salt Lake City International (KSLC) Jackson Hole (KJAC) | delayed | Refunds |
07.05.202509:40 | KLM 7127 | Salt Lake City International (KSLC) Jackson Hole (KJAC) | delayed | Refunds |
07.05.202509:25 | Delta Air Lines 3801 | Salt Lake City International (KSLC) Glacier Park International (KGPI) | delayed | Refunds |
07.05.202509:25 | KLM 7009 | Salt Lake City International (KSLC) Glacier Park International (KGPI) | delayed | Refunds |
07.05.202509:25 | Virgin Atlantic 3689 | Salt Lake City International (KSLC) Glacier Park International (KGPI) | delayed | Refunds |
07.05.202508:00 | Air Canada 4576 | Salt Lake City International (KSLC) (KORD) | delayed | Refunds |
07.05.202508:00 | Lufthansa 7991 | Salt Lake City International (KSLC) (KORD) | delayed | Refunds |
07.05.202508:00 | United Airlines 1872 | Salt Lake City International (KSLC) (KORD) | delayed | Refunds |
07.05.202507:46 | FedEx 8785 | Salt Lake City International (KSLC) Pocatello (KPIH) | delayed | Refunds |
07.05.202507:45 | United Airlines 1970 | Salt Lake City International (KSLC) Washington Dulles International (KIAD) | delayed | Refunds |
07.05.202507:45 | Lufthansa 8895 | Salt Lake City International (KSLC) Washington Dulles International (KIAD) | delayed | Refunds |
07.05.202507:03 | British Airways 1815 | Salt Lake City International (KSLC) Dallas/Fort Worth International (KDFW) | delayed | Refunds |
07.05.202507:03 | American Airlines 644 | Salt Lake City International (KSLC) Dallas/Fort Worth International (KDFW) | delayed | Refunds |
07.05.202507:00 | United Airlines 2643 | Salt Lake City International (KSLC) Denver International (KDEN) | delayed | Refunds |
07.05.202507:00 | Air Canada 4500 | Salt Lake City International (KSLC) Denver International (KDEN) | delayed | Refunds |
07.05.202507:00 | Alpine Air Express 1802 | Salt Lake City International (KSLC) Yelland (KELY) | delayed | Refunds |
07.05.202506:45 | Alpine Air Express 1840 | Salt Lake City International (KSLC) Jackson Hole (KJAC) | delayed | Refunds |
07.05.202506:30 | Flexjet 318 | Salt Lake City International (KSLC) Midway (KMDW) | delayed | Refunds |
06.05.202515:30 | British Airways 7550 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202515:30 | Air Tahiti Nui 2609 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202515:30 | Hawaiian Airlines 7086 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202515:30 | Starlux 7001 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202515:30 | Icelandair 7680 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202520:15 | Delta Air Lines 4616 | Salt Lake City International (KSLC) Lewis B Wilson (KMCN) | delayed | Refunds |
05.05.202519:28 | Hawaiian Airlines 7083 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202519:28 | Starlux 7003 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202519:28 | Alaska Airlines 719 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202519:28 | Air Tahiti Nui 2548 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202515:30 | empty | Salt Lake City International (KSLC) Mammoth Lakes (KMMH) | delayed | Refunds |
05.05.202512:57 | Condor 5285 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202512:57 | Finnair 2574 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202512:57 | Icelandair 7682 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202512:57 | Air Tahiti Nui 2671 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202512:57 | Starlux 7005 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202512:57 | Hawaiian Airlines 7085 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202512:57 | Qatar Airways 8852 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202512:57 | Alaska Airlines 796 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202510:30 | empty | Salt Lake City International (KSLC) Tulsa International (KTUL) | delayed | Refunds |
05.05.202509:47 | KLM 5215 | Salt Lake City International (KSLC) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202509:47 | Delta Air Lines 2236 | Salt Lake City International (KSLC) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202509:47 | Air France 2724 | Salt Lake City International (KSLC) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202509:47 | Virgin Atlantic 1806 | Salt Lake City International (KSLC) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202509:47 | WestJet 5565 | Salt Lake City International (KSLC) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202506:45 | Alpine Air Express 1892 | Salt Lake City International (KSLC) Elko Regional (KEKO) | delayed | Refunds |
05.05.202506:00 | WestJet 5593 | Salt Lake City International (KSLC) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202506:00 | Korean Air 3404 | Salt Lake City International (KSLC) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202506:00 | Delta Air Lines 2289 | Salt Lake City International (KSLC) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
04.05.202523:58 | Delta Air Lines 696 | Salt Lake City International (KSLC) (KBOS) | delayed | Refunds |
04.05.202523:58 | Aeromexico 4677 | Salt Lake City International (KSLC) (KBOS) | delayed | Refunds |
04.05.202523:58 | Virgin Atlantic 3217 | Salt Lake City International (KSLC) (KBOS) | delayed | Refunds |
04.05.202520:45 | Delta Air Lines 3696 | Salt Lake City International (KSLC) Tulsa International (KTUL) | delayed | Refunds |
04.05.202520:45 | Aeromexico 4688 | Salt Lake City International (KSLC) Tulsa International (KTUL) | delayed | Refunds |
04.05.202520:45 | KLM 7022 | Salt Lake City International (KSLC) Tulsa International (KTUL) | delayed | Refunds |
04.05.202520:45 | Virgin Atlantic 3769 | Salt Lake City International (KSLC) Tulsa International (KTUL) | delayed | Refunds |
04.05.202519:28 | Air Tahiti Nui 2548 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
04.05.202519:28 | Alaska Airlines 719 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
04.05.202519:28 | Starlux 7003 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
04.05.202519:28 | Hawaiian Airlines 7083 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
04.05.202517:15 | empty | Salt Lake City International (KSLC) Texarkana Municipal (KTXK) | delayed | Refunds |
04.05.202516:40 | JSX Air 761 | Salt Lake City International (KSLC) Bob Hope (KBUR) | delayed | Refunds |
04.05.202515:30 | empty | Salt Lake City International (KSLC) Elko Regional (KEKO) | delayed | Refunds |
04.05.202509:10 | Hawaiian Airlines 7081 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
04.05.202509:10 | Alaska Airlines 454 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
04.05.202509:10 | Qatar Airways 3429 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
04.05.202509:10 | Condor 5185 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
04.05.202509:10 | Air Tahiti Nui 2339 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
04.05.202509:10 | Jet Linx Aviation 5469 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
04.05.202509:10 | British Airways 7548 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
04.05.202509:10 | Korean Air 6263 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202521:45 | Virgin Atlantic 1818 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202521:45 | Aeromexico 4561 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202515:30 | Hawaiian Airlines 7086 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202515:30 | Air Tahiti Nui 2609 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202515:30 | Starlux 7001 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202515:30 | British Airways 7550 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202515:30 | Icelandair 7680 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202509:10 | British Airways 7548 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202509:10 | Jet Linx Aviation 5469 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202509:10 | Qatar Airways 3429 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202509:10 | Korean Air 6263 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202509:10 | Air Tahiti Nui 2339 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202509:10 | Condor 5185 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
