Delayed and cancelled flights are the most common problems experienced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 specifies the situations under which passengers are entitled to compensation and assistance in cases of flight disruption.
Here, you will find everything you need to know about Regulation EU261 and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers traveling to or from Dublin Airport on flights operated by EU-based airlines have certain rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period;
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes;
- Hotel accommodation if necessary: When an overnight stay is needed, the airline is obligated to offer assistance, including hotel stays and transport to and from the hotel;
- Ticket refund or alternative flight: Travelers may select either a full refund of their ticket, including any extra costs, or rebooking on an alternative flight to their final destination;
- Compensation: If the delay was not caused by extraordinary circumstances and remained within the airline’s control, passengers could qualify for financial compensation ranging from €250 to €600, depending on the flight distance and length of the delay.
Dublin Airport Flight Delay Compensation
Travelers encountering flight delays at Dublin Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the reason for the delay and whether it adheres to UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays caused by extraordinary circumstances beyond their control.
Dublin Airport Flight Cancellation Compensation
In the event of a cancelled flight causing inconvenience at the Dublin Airport, under EU 261/2004, passengers can receive compensation of up to €600 if the airline notifies them less than 14 days before departure.
Nonetheless, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can check the table below to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for flight cancellations caused by extraordinary circumstances beyond their control, such as extreme weather conditions or air traffic control strikes.
Which Dublin Airport Flights are Covered by EU261?
If you are departing from an airport within the European Union and flying on a flight originating in the EU operated by an airline, you are covered by EU Regulation 261/2004, which defines your air passenger rights. This regulation applies to both domestic and international flights and guarantees that you have certain rights in the event of delays, flight cancellations, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Dublin Airport to anywhere | Yes | Yes |
| Arrivals at Dublin Airport from inside the EU | Yes | No |
| Arrivals at Dublin Airport from outside the EU | Yes | No |
How to Claim Compensation from Dublin Airport
Flight delays and cancellations often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or crew shortages. If you encounter a flight disruption at Dublin Airport, you may be entitled to compensation under European Union Regulation 261/2004.
To initiate a compensation claim, follow these steps:
- Complete this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will strive to get you your compensation. You are only charged if we win your case.
It is important to note that the compensation claim process requires documents such as booking confirmation and boarding pass.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
12.11.202523:55 | 3201 | Dublin International (DUB) International Airport Chisinau (KIV) | Delayed | Claim Refund |
12.11.202523:55 | 3201 | Dublin International (DUB) International Airport Chisinau (KIV) | Delayed | Claim Refund |
12.11.202523:55 | HiSky 474 | Dublin International (DUB) International Airport Chisinau (KIV) | Delayed | Claim Refund |
12.11.202523:55 | HiSky 474 | Dublin International (DUB) International Airport Chisinau (KIV) | Delayed | Claim Refund |
12.11.202517:35 | West Air Sweden 345 | Dublin International (DUB) Vagar (FAE) | Delayed | Claim Refund |
12.11.202511:40 | Ryanair 2412 | Dublin International (DUB) Memmingen-Allgäu (FMM) | Delayed | Claim Refund |
12.11.202511:40 | Qatar Airways 8110 | Dublin International (DUB) Mérignac (BOD) | Delayed | Claim Refund |
12.11.202511:40 | Aer Lingus 506 | Dublin International (DUB) Mérignac (BOD) | Delayed | Claim Refund |
12.11.202511:40 | American Airlines 8017 | Dublin International (DUB) Mérignac (BOD) | Delayed | Claim Refund |
12.11.202508:05 | Ryanair 5203 | Dublin International (DUB) Sofia (SOF) | Delayed | Claim Refund |
12.11.202506:40 | Aer Lingus 3220 | Dublin International (DUB) Glasgow International (GLA) | Delayed | Claim Refund |
11.11.202521:00 | 1510 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
11.11.202521:00 | 5253 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
11.11.202521:00 | Dan Air 508 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
11.11.202518:50 | Aer Lingus | Dublin International (DUB) Donegal (CFN) | Delayed | Claim Refund |
11.11.202512:20 | 3320 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
11.11.202512:20 | HiSky 258 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
11.11.202506:40 | Aer Lingus 520 | Dublin International (DUB) Charles De Gaulle (PAR) | Delayed | Claim Refund |
11.11.202506:40 | JetBlue Airways 6820 | Dublin International (DUB) Charles De Gaulle (PAR) | Delayed | Claim Refund |
11.11.202506:20 | Aer Lingus 332 | Dublin International (DUB) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
11.11.202506:20 | JetBlue Airways 6874 | Dublin International (DUB) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
11.11.202506:00 | Gol 5196 | Dublin International (DUB) Charles De Gaulle (PAR) | Delayed | Claim Refund |
11.11.202506:00 | Aeromexico 6075 | Dublin International (DUB) Charles De Gaulle (PAR) | Delayed | Claim Refund |
11.11.202506:00 | Saudia 6094 | Dublin International (DUB) Charles De Gaulle (PAR) | Delayed | Claim Refund |
11.11.202506:00 | Air France 1017 | Dublin International (DUB) Charles De Gaulle (PAR) | Delayed | Claim Refund |
11.11.202506:00 | Delta Air Lines 8243 | Dublin International (DUB) Charles De Gaulle (PAR) | Delayed | Claim Refund |
11.11.202506:00 | China Eastern Airlines 1740 | Dublin International (DUB) Charles De Gaulle (PAR) | Delayed | Claim Refund |
11.11.202506:00 | WestJet 5170 | Dublin International (DUB) Charles De Gaulle (PAR) | Delayed | Claim Refund |
11.11.202506:00 | Kenya Airways 3745 | Dublin International (DUB) Charles De Gaulle (PAR) | Delayed | Claim Refund |
10.11.202518:55 | West Air Sweden 345 | Dublin International (DUB) Vagar (FAE) | Delayed | Claim Refund |
10.11.202517:00 | Elangeni | Dublin International (DUB) () | Delayed | Claim Refund |
10.11.202516:10 | Ryanair 5418 | Dublin International (DUB) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
10.11.202515:25 | Ryanair 2703 | Dublin International (DUB) San Pablo (SVQ) | Delayed | Claim Refund |
10.11.202514:05 | Ryanair 1452 | Dublin International (DUB) Brussels Airport (BRU) | Delayed | Claim Refund |
10.11.202512:50 | Ryanair 4784 | Dublin International (DUB) () | Delayed | Claim Refund |
10.11.202508:55 | Ryanair 1948 | Dublin International (DUB) Findel (LUX) | Delayed | Claim Refund |
10.11.202507:20 | Aer Lingus 3260 | Dublin International (DUB) Birmingham Airport (BHX) | cancelled | Claim Refund |
10.11.202507:20 | British Airways 2120 | Dublin International (DUB) Birmingham Airport (BHX) | cancelled | Claim Refund |
10.11.202507:20 | Qatar Airways 9654 | Dublin International (DUB) Birmingham Airport (BHX) | cancelled | Claim Refund |
10.11.202507:05 | Aer Lingus 342 | Dublin International (DUB) Zurich (ZRH) | Delayed | Claim Refund |
10.11.202506:55 | Aer Lingus 650 | Dublin International (DUB) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
10.11.202506:55 | JetBlue Airways 6860 | Dublin International (DUB) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
10.11.202506:20 | Ryanair 1901 | Dublin International (DUB) John Paul II Balice International (KRK) | Delayed | Claim Refund |
10.11.202505:10 | ANA 5455 | Dublin International (DUB) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
10.11.202505:10 | Austrian 7470 | Dublin International (DUB) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
10.11.202505:10 | LOT – Polish Airlines 4844 | Dublin International (DUB) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
10.11.202505:10 | Singapore Airlines 2171 | Dublin International (DUB) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
10.11.202505:10 | Lufthansa 983 | Dublin International (DUB) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
09.11.202522:50 | 3320 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
09.11.202522:50 | HiSky 258 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
09.11.202521:58 | SolitAir | Dublin International (DUB) Shannon (SNN) | Delayed | Claim Refund |
09.11.202521:00 | 1498 | Dublin International (DUB) Bacau (BCM) | Delayed | Claim Refund |
09.11.202521:00 | 5231 | Dublin International (DUB) Bacau (BCM) | Delayed | Claim Refund |
09.11.202521:00 | Dan Air 408 | Dublin International (DUB) Bacau (BCM) | Delayed | Claim Refund |
09.11.202519:20 | Ryanair 1042 | Dublin International (DUB) Blagnac (TLS) | Delayed | Claim Refund |
09.11.202518:50 | Aer Lingus | Dublin International (DUB) Donegal (CFN) | Delayed | Claim Refund |
09.11.202512:40 | Ryanair 6840 | Dublin International (DUB) Capodichino (NAP) | Delayed | Claim Refund |
09.11.202512:30 | British Airways 5981 | Dublin International (DUB) Miami International Airport (MIA) | Delayed | Claim Refund |
09.11.202512:30 | American Airlines 8054 | Dublin International (DUB) Miami International Airport (MIA) | Delayed | Claim Refund |
09.11.202512:30 | Aer Lingus 141 | Dublin International (DUB) Miami International Airport (MIA) | Delayed | Claim Refund |
09.11.202510:10 | Aer Lingus 3252 | Dublin International (DUB) Edinburgh (EDI) | Delayed | Claim Refund |
09.11.202509:10 | Ryanair 1901 | Dublin International (DUB) John Paul II Balice International (KRK) | Delayed | Claim Refund |
08.11.202520:40 | Lauda Europe 2192 | Dublin International (DUB) Franjo Tudman International Airport (ZAG) | Delayed | Claim Refund |
08.11.202520:10 | Ryanair 4285 | Dublin International (DUB) Marseille Provence Airport (MRS) | Delayed | Claim Refund |
08.11.202519:20 | Smart Jet | Dublin International (DUB) Newcastle Airport (NCL) | Delayed | Claim Refund |
08.11.202518:20 | Ryanair 126 | Dublin International (DUB) Gatwick (LON) | Delayed | Claim Refund |
08.11.202516:15 | Ryanair 5306 | Dublin International (DUB) Kerry (KIR) | Delayed | Claim Refund |
08.11.202514:20 | Ryanair 5346 | Dublin International (DUB) Pyrzowice (KTW) | Delayed | Claim Refund |
08.11.202506:30 | Ryanair 328 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
07.11.202517:50 | Ryanair 7367 | Dublin International (DUB) Vienna International (VIE) | Delayed | Claim Refund |
07.11.202517:35 | Ryanair 7032 | Dublin International (DUB) Faro (FAO) | Delayed | Claim Refund |
07.11.202517:35 | West Air Sweden 345 | Dublin International (DUB) Vagar (FAE) | Delayed | Claim Refund |
07.11.202515:40 | Ryanair 3086 | Dublin International (DUB) Marco Polo (VCE) | Delayed | Claim Refund |
07.11.202515:05 | Ryanair 1454 | Dublin International (DUB) Milano Malpensa (MIL) | Delayed | Claim Refund |
07.11.202515:00 | Ryanair 5151 | Dublin International (DUB) Glasgow International (GLA) | Delayed | Claim Refund |
07.11.202513:20 | SWISS 401 | Dublin International (DUB) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202513:20 | Air India 7746 | Dublin International (DUB) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202513:20 | Alitalia 3839 | Dublin International (DUB) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202512:55 | Aer Lingus 3402 | Dublin International (DUB) Donegal (CFN) | Delayed | Claim Refund |
07.11.202512:30 | Ryanair 7072 | Dublin International (DUB) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
07.11.202508:15 | Ryanair 2030 | Dublin International (DUB) John Paul II Balice International (KRK) | Delayed | Claim Refund |
07.11.202507:05 | Aer Lingus 342 | Dublin International (DUB) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202506:40 | Aer Lingus 3220 | Dublin International (DUB) Glasgow International (GLA) | Delayed | Claim Refund |
06.11.202521:00 | 5231 | Dublin International (DUB) Bacau (BCM) | Delayed | Claim Refund |
06.11.202521:00 | Dan Air 408 | Dublin International (DUB) Bacau (BCM) | Delayed | Claim Refund |
06.11.202521:00 | 1498 | Dublin International (DUB) Bacau (BCM) | Delayed | Claim Refund |
06.11.202515:05 | Ryanair 328 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
06.11.202512:55 | Aer Lingus 3402 | Dublin International (DUB) Donegal (CFN) | Delayed | Claim Refund |
06.11.202511:55 | Pegasus 1158 | Dublin International (DUB) Sabiha Gokcen (IST) | Delayed | Claim Refund |
06.11.202506:55 | Ryanair 1025 | Dublin International (DUB) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
05.11.202518:50 | Ryanair 337 | Dublin International (DUB) Luton Airport (LON) | Delayed | Claim Refund |
05.11.202518:50 | Aer Lingus 3408 | Dublin International (DUB) Donegal (CFN) | Delayed | Claim Refund |
05.11.202517:45 | Ryanair 5194 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
05.11.202509:00 | Ryanair 7156 | Dublin International (DUB) Barajas (MAD) | Delayed | Claim Refund |
05.11.202507:05 | Aer Lingus 342 | Dublin International (DUB) Zurich (ZRH) | Delayed | Claim Refund |
05.11.202506:55 | Aer Lingus 680 | Dublin International (DUB) Geneve-cointrin (GVA) | Delayed | Claim Refund |
05.11.202506:00 | Ryanair 10 | Dublin International (DUB) Barajas (MAD) | Delayed | Claim Refund |
04.11.202521:00 | Dan Air 508 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
04.11.202521:00 | 1510 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
04.11.202521:00 | 5253 | Dublin International (DUB) Henri Coanda International (BUH) | Delayed | Claim Refund |
