Delayed and cancelled flights are the most frequent problems faced by travelers. Luckily, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the conditions under which passengers are entitled to compensation and assistance in the event of flight disruption.
In this article, you will find everything you need to know about Regulation EU261 and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers departing from or arriving at Palma de Mallorca Airport on flights operated by EU-based airlines have certain rights if they experience significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers can choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
Palma de Mallorca Airport Flight Delay Compensation
Passengers experiencing flight delays at Palma de Mallorca Airport may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it follows UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays resulting from extraordinary circumstances outside their control.
Palma de Mallorca Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Palma de Mallorca Airport, according to EU 261, passengers can receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline might be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation may still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the duration of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Palma de Mallorca Airport Flights are Covered by EU261?
If you are departing from an airport within the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Palma de Mallorca Airport to anywhere | Yes | Yes |
| Arrivals at Palma de Mallorca Airport from inside the EU | Yes | No |
| Arrivals at Palma de Mallorca Airport from outside the EU | Yes | No |
How to Claim Compensation from Palma de Mallorca Airport
Flight cancellations and delays often occur due to factors such as bad weather, air traffic congestion, mechanical problems, or staffing issues. If you encounter a flight disruption at Palma de Mallorca Airport, you could be eligible for compensation under EU 261/2004.
To initiate a compensation claim, take the following steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202516:50 | Ryanair Sun 3111 | Son Sant Joan Airport (LEPA) Liszt Ferenc International (LHBP) | delayed | Refunds |
09.05.202513:25 | Vueling 3909 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202513:25 | Iberia 5129 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202513:25 | Qatar Airways 3766 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202513:00 | Ryanair 2897 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202510:15 | Air Europa 6156 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202510:15 | Alitalia 2409 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202510:15 | Delta Air Lines 6778 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202510:15 | Etihad Airways 7544 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202510:15 | KLM 3352 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202508:30 | Iberia 5123 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202508:30 | LATAM Airlines 5851 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202508:30 | Qatar Airways 3649 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202508:30 | Vueling 3903 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202508:00 | LATAM Airlines 5885 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202508:00 | Vueling 3901 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202508:00 | Iberia 5121 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:45 | Ryanair 3071 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:05 | Air Europa 6006 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:05 | Alitalia 2407 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:05 | Delta Air Lines 6776 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:05 | Etihad Airways 4388 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:05 | Air Serbia 7450 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:05 | KLM 3350 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202507:05 | Turkish Airlines 4586 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202506:50 | Vueling 3907 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202506:50 | Qatar Airways 8143 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202506:50 | LATAM Airlines 5876 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202506:50 | Iberia 5127 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202506:45 | Vueling 3905 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | cancelled | Refunds |
09.05.202506:45 | Qatar Airways 3743 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | cancelled | Refunds |
09.05.202506:45 | Iberia 5125 | Son Sant Joan Airport (LEPA) El Prat De Llobregat (LEBL) | cancelled | Refunds |
08.05.202509:25 | Silver Cloud Air 187 | Son Sant Joan Airport (LEPA) Ouarzazate (GMMZ) | delayed | Refunds |
07.05.202509:20 | Ryanair 4511 | Son Sant Joan Airport (LEPA) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202521:10 | Ryanair 8235 | Son Sant Joan Airport (LEPA) Bristol (EGGD) | delayed | Refunds |
05.05.202519:10 | Ryanair 942 | Son Sant Joan Airport (LEPA) Dublin International (EIDW) | delayed | Refunds |
05.05.202518:40 | easyJet 7267 | Son Sant Joan Airport (LEPA) Bristol (EGGD) | delayed | Refunds |
05.05.202518:05 | easyJet 7275 | Son Sant Joan Airport (LEPA) Euroairport France (LFSB) | delayed | Refunds |
05.05.202515:15 | Eurowings 8583 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202513:50 | Lauda Europe 4421 | Son Sant Joan Airport (LEPA) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202513:25 | Ryanair 6582 | Son Sant Joan Airport (LEPA) S. Angelo (LIPH) | delayed | Refunds |
05.05.202513:05 | Condor 1695 | Son Sant Joan Airport (LEPA) Euroairport France (LFSB) | delayed | Refunds |
05.05.202511:50 | Ryanair 8245 | Son Sant Joan Airport (LEPA) Bristol (EGGD) | delayed | Refunds |
05.05.202511:35 | Jet2 1872 | Son Sant Joan Airport (LEPA) Bristol (EGGD) | delayed | Refunds |
04.05.202518:30 | Iberia 2462 | Son Sant Joan Airport (LEPA) Leon (LELN) | delayed | Refunds |
04.05.202518:30 | Vueling 5862 | Son Sant Joan Airport (LEPA) Leon (LELN) | delayed | Refunds |
04.05.202518:00 | easyJet 7267 | Son Sant Joan Airport (LEPA) Bristol (EGGD) | delayed | Refunds |
04.05.202517:10 | Brussels Airlines 3766 | Son Sant Joan Airport (LEPA) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202516:55 | AMC Aviation | Son Sant Joan Airport (LEPA) Ensheim (EDDR) | delayed | Refunds |
04.05.202516:45 | easyJet 2712 | Son Sant Joan Airport (LEPA) Bristol (EGGD) | delayed | Refunds |
04.05.202516:45 | Malta Air 8245 | Son Sant Joan Airport (LEPA) Bristol (EGGD) | delayed | Refunds |
04.05.202515:00 | Eurowings 9595 | Son Sant Joan Airport (LEPA) Düsseldorf International Airport (EDDL) | delayed | Refunds |
04.05.202514:55 | Eurowings 8585 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
04.05.202513:45 | Malta Air 227 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
04.05.202509:35 | Eurowings 9577 | Son Sant Joan Airport (LEPA) Düsseldorf International Airport (EDDL) | delayed | Refunds |
04.05.202509:15 | Condor 1515 | Son Sant Joan Airport (LEPA) Düsseldorf International Airport (EDDL) | delayed | Refunds |
04.05.202509:10 | Eurowings 9575 | Son Sant Joan Airport (LEPA) Düsseldorf International Airport (EDDL) | delayed | Refunds |
03.05.202515:15 | Iberia 8161 | Son Sant Joan Airport (LEPA) Tavaux (LFGJ) | delayed | Refunds |
02.05.202511:30 | easyJet 7261 | Son Sant Joan Airport (LEPA) Southend (EGMC) | delayed | Refunds |
01.05.202514:00 | Iberia 2476 | Son Sant Joan Airport (LEPA) Leon (LELN) | delayed | Refunds |
01.05.202514:00 | Vueling 5876 | Son Sant Joan Airport (LEPA) Leon (LELN) | delayed | Refunds |
30.04.202517:25 | empty | Son Sant Joan Airport (LEPA) Lugano (LSZA) | delayed | Refunds |
30.04.202509:55 | Transavia 6512 | Son Sant Joan Airport (LEPA) Eindhoven (EHEH) | delayed | Refunds |
30.04.202509:20 | Ryanair Sun 4511 | Son Sant Joan Airport (LEPA) John Paul II Balice International (EPKK) | delayed | Refunds |
29.04.202519:55 | Ryanair 1398 | Son Sant Joan Airport (LEPA) Zaragoza (LEZG) | delayed | Refunds |
28.04.202516:25 | easyJet 7337 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
28.04.202516:15 | Vueling 5862 | Son Sant Joan Airport (LEPA) Leon (LELN) | delayed | Refunds |
28.04.202516:15 | Iberia 2462 | Son Sant Joan Airport (LEPA) Leon (LELN) | delayed | Refunds |
28.04.202515:35 | Lauda Europe 111 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
28.04.202515:15 | Eurowings 8583 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
28.04.202509:40 | Eurowings 8581 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
28.04.202509:20 | Ryanair 217 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
28.04.202509:00 | Sundair 2413 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
28.04.202507:15 | easyJet 7333 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
27.04.202514:30 | empty | Son Sant Joan Airport (LEPA) Mannheim Airport (EDFM) | delayed | Refunds |
26.04.202519:30 | Ryanair 5188 | Son Sant Joan Airport (LEPA) Santiago De Compostela (LEST) | delayed | Refunds |
26.04.202516:45 | Lauda Europe 111 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
26.04.202516:20 | Ryanair 4213 | Son Sant Joan Airport (LEPA) Frankfurt-Hahn (EDFH) | delayed | Refunds |
26.04.202514:20 | Braathens Regional 9055 | Son Sant Joan Airport (LEPA) Skelleftea (ESNS) | delayed | Refunds |
26.04.202513:00 | NetJets Europe | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
25.04.202511:30 | easyJet 7261 | Son Sant Joan Airport (LEPA) Southend (EGMC) | delayed | Refunds |
24.04.202517:00 | NetJets Europe | Son Sant Joan Airport (LEPA) Ensheim (EDDR) | delayed | Refunds |
24.04.202507:10 | Ryanair 716 | Son Sant Joan Airport (LEPA) Beauvais-Tille (LFOB) | delayed | Refunds |
23.04.202509:00 | Sundair 2431 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
23.04.202507:20 | Ryanair 111 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
23.04.202507:10 | easyJet 7333 | Son Sant Joan Airport (LEPA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
23.04.202506:55 | Ryanair 8463 | Son Sant Joan Airport (LEPA) Aarhus Airport (EKAH) | delayed | Refunds |
22.04.202516:45 | VistaJet 784 | Son Sant Joan Airport (LEPA) (LPCS) | delayed | Refunds |
20.04.202521:50 | easyJet 5732 | Son Sant Joan Airport (LEPA) Southend (EGMC) | delayed | Refunds |
19.04.202521:35 | easyJet 5732 | Son Sant Joan Airport (LEPA) Southend (EGMC) | delayed | Refunds |
19.04.202512:30 | Ryanair 716 | Son Sant Joan Airport (LEPA) Beauvais-Tille (LFOB) | delayed | Refunds |
19.04.202512:25 | Charter Jets 501 | Son Sant Joan Airport (LEPA) Bromma (ESSB) | delayed | Refunds |
18.04.202515:30 | empty | Son Sant Joan Airport (LEPA) Mannheim Airport (EDFM) | delayed | Refunds |
18.04.202508:30 | Ryanair 4511 | Son Sant Joan Airport (LEPA) John Paul II Balice International (EPKK) | delayed | Refunds |
16.04.202509:20 | Ryanair Sun 4511 | Son Sant Joan Airport (LEPA) John Paul II Balice International (EPKK) | delayed | Refunds |
15.04.202514:40 | Eurowings 6818 | Son Sant Joan Airport (LEPA) Ensheim (EDDR) | delayed | Refunds |
14.04.202516:15 | Vueling 5862 | Son Sant Joan Airport (LEPA) Leon (LELN) | delayed | Refunds |
14.04.202516:15 | Iberia 2462 | Son Sant Joan Airport (LEPA) Leon (LELN) | delayed | Refunds |
13.04.202521:50 | easyJet 5732 | Son Sant Joan Airport (LEPA) Southend (EGMC) | delayed | Refunds |
13.04.202518:30 | Iberia 2462 | Son Sant Joan Airport (LEPA) Leon (LELN) | delayed | Refunds |
