Flight delays and cancellations are the most common issues encountered by travelers. Luckily, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 specifies the conditions when passengers are entitled to compensation and assistance in cases of flight disruption.
Here, you will find everything you need to know about European Union Regulation 261 and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, travelers flying to or from Paris Charles de Gaulle Airport on flights operated by EU-based airlines have certain rights in case of significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period;
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes;
- Hotel accommodation if necessary: If an overnight stay is necessary, the airline is required to offer assistance, including hotel stays and transport to and from the hotel;
- Ticket refund or alternative flight: Travelers may select either a full refund of their ticket, including any extra costs, or rebooking on an alternative flight to their final destination;
- Compensation: If the delay did not result from extraordinary circumstances and remained within the airline’s control, passengers may be entitled to financial compensation ranging from €250 to €600, depending on the flight distance and length of the delay.
Paris Charles de Gaulle Airport Flight Delay Compensation
Flyers facing flight delays at Paris Charles de Gaulle Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it adheres to UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays caused by extraordinary circumstances beyond their control.
Paris Charles de Gaulle Airport Flight Cancellation Compensation
In case of a cancelled flight causing inconvenience at the Paris Charles de Gaulle Airport, according to EU 261, travelers can get compensation of up to €600 if the airline informs them less than 14 days before departure.
Nevertheless, there are exceptions to this regulation. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation could still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the flight distance and the duration of the delay. You can check this table to figure out the compensation amount you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t offer compensation for flight cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or air traffic control strikes.
Which Paris Charles de Gaulle Airport Flights are Covered by EU261?
If you are departing from an airport in the European Union and flying on a flight originating in the EU operated by an airline, you are covered by EU Regulation 261/2004, which defines your air passenger rights. This law applies to both domestic and international flights and ensures that you have certain rights in the event of delays, flight cancellations, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Paris Charles de Gaulle Airport to anywhere | Yes | Yes |
| Arrivals at Paris Charles de Gaulle Airport from inside the EU | Yes | No |
| Arrivals at Paris Charles de Gaulle Airport from outside the EU | Yes | No |
How to Claim Compensation from Paris Charles de Gaulle Airport
Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at Paris Charles de Gaulle Airport, you could be eligible for compensation under EU Regulation 261/2004.
To initiate your compensation claim, take the following steps:
- Fill in this form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will make every effort to get you your compensation. You are only charged if we win your case.
It is important to note that the compensation claim process requires documents such as booking confirmation and boarding pass.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
05.12.202522:00 | Qatar Airways 38 | Charles De Gaulle (PAR) () | Delayed | Claim Refund |
05.12.202521:20 | Qatar Airways 8245 | Charles De Gaulle (PAR) Dublin International (DUB) | Delayed | Claim Refund |
05.12.202521:20 | JetBlue Airways 6829 | Charles De Gaulle (PAR) Dublin International (DUB) | Delayed | Claim Refund |
05.12.202521:20 | Aer Lingus 529 | Charles De Gaulle (PAR) Dublin International (DUB) | Delayed | Claim Refund |
05.12.202521:20 | American Airlines 8030 | Charles De Gaulle (PAR) Dublin International (DUB) | Delayed | Claim Refund |
05.12.202521:10 | China Eastern Airlines 1687 | Charles De Gaulle (PAR) Gardermoen (OSL) | Delayed | Claim Refund |
05.12.202521:10 | Air France 1274 | Charles De Gaulle (PAR) Gardermoen (OSL) | Delayed | Claim Refund |
05.12.202521:10 | China Eastern Airlines 1713 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202521:10 | SAS 9819 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202521:10 | SAS 9791 | Charles De Gaulle (PAR) Gardermoen (OSL) | Delayed | Claim Refund |
05.12.202521:10 | Aeromexico 6072 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202521:10 | WestJet 5087 | Charles De Gaulle (PAR) Gardermoen (OSL) | Delayed | Claim Refund |
05.12.202521:10 | Air France 1414 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202521:10 | Air Mauritius 9544 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202521:10 | Gol 5244 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202521:10 | Saudia 6090 | Charles De Gaulle (PAR) Gardermoen (OSL) | Delayed | Claim Refund |
05.12.202521:10 | WestJet 5166 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202521:10 | Air Mauritius 9654 | Charles De Gaulle (PAR) Gardermoen (OSL) | Delayed | Claim Refund |
05.12.202521:10 | Aeromexico 5791 | Charles De Gaulle (PAR) Gardermoen (OSL) | Delayed | Claim Refund |
05.12.202519:15 | Nouvelair Tunisie 543 | Charles De Gaulle (PAR) Habib Bourguiba (MIR) | Delayed | Claim Refund |
05.12.202519:00 | Air Austral 974 | Charles De Gaulle (PAR) Gillot (RUN) | Delayed | Claim Refund |
05.12.202519:00 | Air Madagascar 7091 | Charles De Gaulle (PAR) Gillot (RUN) | Delayed | Claim Refund |
05.12.202519:00 | Nouvelair Tunisie 509 | Charles De Gaulle (PAR) Djerba-Zarzis (DJE) | Delayed | Claim Refund |
05.12.202518:35 | Air Algerie 1115 | Charles De Gaulle (PAR) Bejaia (BJA) | Delayed | Claim Refund |
05.12.202518:35 | Air Algerie 1085 | Charles De Gaulle (PAR) Es Senia (ORN) | Delayed | Claim Refund |
05.12.202518:30 | Tunisair 441 | Charles De Gaulle (PAR) Habib Bourguiba (MIR) | Delayed | Claim Refund |
05.12.202518:20 | Air France 652 | Charles De Gaulle (PAR) Gillot (RUN) | Delayed | Claim Refund |
05.12.202518:20 | KLM 2248 | Charles De Gaulle (PAR) Gillot (RUN) | Delayed | Claim Refund |
05.12.202517:05 | easyJet 3242 | Charles De Gaulle (PAR) Edinburgh (EDI) | Delayed | Claim Refund |
05.12.202517:00 | Qatar Airways 8252 | Charles De Gaulle (PAR) () | Delayed | Claim Refund |
05.12.202516:35 | Air Mauritius 9548 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202516:35 | WestJet 5167 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202516:35 | Delta Air Lines 8520 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202516:35 | Kenya Airways 3178 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202516:35 | Aeromexico 5840 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202516:35 | Air France 1814 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202516:35 | Gol 5184 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202516:35 | SAS 9820 | Charles De Gaulle (PAR) Zurich (ZRH) | cancelled | Claim Refund |
05.12.202516:25 | Aeromexico 5855 | Charles De Gaulle (PAR) Mérignac (BOD) | Delayed | Claim Refund |
05.12.202516:25 | SAS 9732 | Charles De Gaulle (PAR) Mérignac (BOD) | Delayed | Claim Refund |
05.12.202516:25 | Delta Air Lines 8242 | Charles De Gaulle (PAR) Mérignac (BOD) | Delayed | Claim Refund |
05.12.202516:25 | WestJet 5127 | Charles De Gaulle (PAR) Mérignac (BOD) | Delayed | Claim Refund |
05.12.202516:25 | Air France 7438 | Charles De Gaulle (PAR) Mérignac (BOD) | Delayed | Claim Refund |
05.12.202516:25 | Finnair 6331 | Charles De Gaulle (PAR) Mérignac (BOD) | Delayed | Claim Refund |
05.12.202516:20 | Air France 6639 | Charles De Gaulle (PAR) Henri Coanda International (BUH) | Delayed | Claim Refund |
05.12.202516:20 | TAROM 384 | Charles De Gaulle (PAR) Henri Coanda International (BUH) | Delayed | Claim Refund |
05.12.202516:05 | Air France 804 | Charles De Gaulle (PAR) Cotonou (COO) | Delayed | Claim Refund |
05.12.202516:05 | Delta Air Lines 8201 | Charles De Gaulle (PAR) Cotonou (COO) | Delayed | Claim Refund |
05.12.202516:05 | KLM 2274 | Charles De Gaulle (PAR) Cotonou (COO) | Delayed | Claim Refund |
05.12.202516:05 | KLM 2142 | Charles De Gaulle (PAR) Detroit Metropolitan Wayne County (DTT) | Delayed | Claim Refund |
05.12.202516:05 | Air France 378 | Charles De Gaulle (PAR) Detroit Metropolitan Wayne County (DTT) | Delayed | Claim Refund |
05.12.202516:05 | Delta Air Lines 8719 | Charles De Gaulle (PAR) Detroit Metropolitan Wayne County (DTT) | Delayed | Claim Refund |
05.12.202516:05 | Virgin Atlantic 6763 | Charles De Gaulle (PAR) Detroit Metropolitan Wayne County (DTT) | Delayed | Claim Refund |
05.12.202515:40 | Kenya Airways 3174 | Charles De Gaulle (PAR) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202515:40 | Air Mauritius 9346 | Charles De Gaulle (PAR) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202515:40 | WestJet 5123 | Charles De Gaulle (PAR) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202515:40 | Delta Air Lines 8575 | Charles De Gaulle (PAR) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202515:40 | Air Austral 8576 | Charles De Gaulle (PAR) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202515:40 | Gol 5232 | Charles De Gaulle (PAR) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202515:40 | KLM 2166 | Charles De Gaulle (PAR) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202515:40 | Air France 1576 | Charles De Gaulle (PAR) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202515:40 | SAS 9725 | Charles De Gaulle (PAR) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202515:15 | Qatar Airways 40 | Charles De Gaulle (PAR) () | Delayed | Claim Refund |
05.12.202515:15 | Virgin Australia 6025 | Charles De Gaulle (PAR) () | Delayed | Claim Refund |
05.12.202515:15 | Malaysia Airlines 9216 | Charles De Gaulle (PAR) () | Delayed | Claim Refund |
05.12.202515:15 | RwandAir 1063 | Charles De Gaulle (PAR) () | Delayed | Claim Refund |
05.12.202515:15 | Iberia 6371 | Charles De Gaulle (PAR) () | Delayed | Claim Refund |
05.12.202515:15 | SriLankan Airlines 3540 | Charles De Gaulle (PAR) () | Delayed | Claim Refund |
05.12.202515:00 | Air France 1294 | Charles De Gaulle (PAR) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
05.12.202515:00 | LATAM Airlines 8790 | Charles De Gaulle (PAR) Zurich (ZRH) | Delayed | Claim Refund |
05.12.202515:00 | Oman Air 5803 | Charles De Gaulle (PAR) Zurich (ZRH) | Delayed | Claim Refund |
05.12.202515:00 | Air Austral 8294 | Charles De Gaulle (PAR) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
05.12.202515:00 | SAS 9740 | Charles De Gaulle (PAR) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
05.12.202515:00 | WestJet 5091 | Charles De Gaulle (PAR) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
05.12.202515:00 | China Eastern Airlines 1887 | Charles De Gaulle (PAR) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
05.12.202515:00 | Delta Air Lines 8638 | Charles De Gaulle (PAR) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
05.12.202515:00 | Kenya Airways 3830 | Charles De Gaulle (PAR) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
05.12.202514:25 | KLM 2118 | Charles De Gaulle (PAR) El Nuevo Dorado International (BOG) | Delayed | Claim Refund |
05.12.202514:25 | Air France 422 | Charles De Gaulle (PAR) El Nuevo Dorado International (BOG) | Delayed | Claim Refund |
05.12.202514:00 | Norwegian 1481 | Charles De Gaulle (PAR) Tromso/langnes (TOS) | Delayed | Claim Refund |
05.12.202513:55 | Delta Air Lines 8197 | Charles De Gaulle (PAR) Murtala Muhammed (LOS) | Delayed | Claim Refund |
05.12.202513:55 | Air France 148 | Charles De Gaulle (PAR) Murtala Muhammed (LOS) | Delayed | Claim Refund |
05.12.202513:55 | KLM 2355 | Charles De Gaulle (PAR) Murtala Muhammed (LOS) | Delayed | Claim Refund |
05.12.202513:55 | 7246 | Charles De Gaulle (PAR) Henri Coanda International (BUH) | Delayed | Claim Refund |
05.12.202513:55 | 5858 | Charles De Gaulle (PAR) Henri Coanda International (BUH) | Delayed | Claim Refund |
05.12.202513:55 | Animawings 601 | Charles De Gaulle (PAR) Henri Coanda International (BUH) | Delayed | Claim Refund |
05.12.202513:35 | Air France 6722 | Charles De Gaulle (PAR) () | Delayed | Claim Refund |
05.12.202513:30 | Air France 344 | Charles De Gaulle (PAR) Pierre Elliott Trudeau International (YMQ) | Delayed | Claim Refund |
05.12.202513:30 | Middle East Airlines 4344 | Charles De Gaulle (PAR) Pierre Elliott Trudeau International (YMQ) | Delayed | Claim Refund |
05.12.202513:30 | Delta Air Lines 8677 | Charles De Gaulle (PAR) Pierre Elliott Trudeau International (YMQ) | Delayed | Claim Refund |
05.12.202513:30 | Virgin Atlantic 6689 | Charles De Gaulle (PAR) Pierre Elliott Trudeau International (YMQ) | Delayed | Claim Refund |
05.12.202513:30 | KLM 2300 | Charles De Gaulle (PAR) Pierre Elliott Trudeau International (YMQ) | Delayed | Claim Refund |
05.12.202513:25 | 5659 | Charles De Gaulle (PAR) Henri Coanda International (BUH) | Delayed | Claim Refund |
05.12.202513:25 | HiSky 222 | Charles De Gaulle (PAR) Henri Coanda International (BUH) | Delayed | Claim Refund |
05.12.202513:10 | KLM 2370 | Charles De Gaulle (PAR) Chicago O’hare International (CHI) | Delayed | Claim Refund |
05.12.202513:10 | Vietnam Airlines 18 | Charles De Gaulle (PAR) Noibai International (HAN) | Delayed | Claim Refund |
05.12.202513:10 | Delta Air Lines 8756 | Charles De Gaulle (PAR) Chicago O’hare International (CHI) | Delayed | Claim Refund |
05.12.202513:10 | Alitalia 3006 | Charles De Gaulle (PAR) Noibai International (HAN) | Delayed | Claim Refund |
05.12.202513:10 | Air France 5096 | Charles De Gaulle (PAR) Noibai International (HAN) | Delayed | Claim Refund |
05.12.202513:10 | Virgin Atlantic 6798 | Charles De Gaulle (PAR) Chicago O’hare International (CHI) | Delayed | Claim Refund |
