Delayed and cancelled flights are the most frequent issues faced by travelers. Luckily, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 specifies the conditions when passengers are entitled to compensation and assistance in cases of flight disruption.
Here, you will discover everything you need to know about European Union Regulation 261 and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers traveling to or from John Paul II International Airport Kraków-Balice on flights operated by EU-based airlines have certain rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is required, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers have the option to select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
John Paul II International Airport Kraków-Balice Flight Delay Compensation
Travelers experiencing flight delays at John Paul II International Airport Kraków-Balice may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the reason for the delay and whether it follows UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays caused by extraordinary circumstances outside their control.
John Paul II International Airport Kraków-Balice Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the John Paul II International Airport Kraków-Balice, under EU 261/2004, flyers can get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation may still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can check the following table to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for flight cancellations due to extraordinary circumstances beyond their control, such as extreme weather conditions or air traffic control strikes.
Which John Paul II International Airport Kraków-Balice Flights are Covered by EU261?
If you are departing from an airport in the European Union and traveling on an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from John Paul II International Airport Kraków-Balice to anywhere | Yes | Yes |
| Arrivals at John Paul II International Airport Kraków-Balice from inside the EU | Yes | No |
| Arrivals at John Paul II International Airport Kraków-Balice from outside the EU | Yes | No |
How to Claim Compensation from John Paul II International Airport Kraków-Balice
Flight delays and cancellations often occur due to factors such as bad weather, air traffic congestion, technical problems, or crew shortages. If you encounter a flight disruption at John Paul II International Airport Kraków-Balice, you could be eligible for compensation under EU Regulation 261/2004.
To initiate a compensation claim, proceed with these steps:
- Complete our form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will strive to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
08.07.202518:35 | Ryanair Sun 3019 | John Paul II Balice International (KRK) Zakinthos International Airport (ZTH) | Delayed | Claim Refund |
08.07.202512:20 | Ryanair 2722 | John Paul II Balice International (KRK) Palese (BRI) | Delayed | Claim Refund |
08.07.202511:05 | Ryanair 3716 | John Paul II Balice International (KRK) Bourgas (BOJ) | Delayed | Claim Refund |
07.07.202522:45 | Norwegian | John Paul II Balice International (KRK) Gardermoen (OSL) | Delayed | Claim Refund |
07.07.202521:35 | Air Baltic 920 | John Paul II Balice International (KRK) Vilnius (VNO) | Delayed | Claim Refund |
07.07.202521:20 | Unicair 132 | John Paul II Balice International (KRK) Weeze (DUS) | Delayed | Claim Refund |
07.07.202520:55 | Ryanair 2589 | John Paul II Balice International (KRK) Pablo Ruiz Picasso (AGP) | Delayed | Claim Refund |
07.07.202519:50 | easyJet 7962 | John Paul II Balice International (KRK) Schiphol (AMS) | Delayed | Claim Refund |
07.07.202519:45 | Helvetic Airways 1375 | John Paul II Balice International (KRK) Zurich (ZRH) | Delayed | Claim Refund |
07.07.202519:45 | LOT – Polish Airlines 5059 | John Paul II Balice International (KRK) Zurich (ZRH) | Delayed | Claim Refund |
07.07.202519:15 | Ryanair 3037 | John Paul II Balice International (KRK) S. Angelo (VCE) | Delayed | Claim Refund |
07.07.202518:45 | Wizz Air 2063 | John Paul II Balice International (KRK) Milano Malpensa (MIL) | Delayed | Claim Refund |
07.07.202515:15 | Eurowings 9733 | John Paul II Balice International (KRK) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
07.07.202514:10 | easyJet 2938 | John Paul II Balice International (KRK) Bristol (BRS) | Delayed | Claim Refund |
06.07.202522:40 | Ryanair 1902 | John Paul II Balice International (KRK) Dublin International (DUB) | Delayed | Claim Refund |
06.07.202512:25 | Ryanair 3799 | John Paul II Balice International (KRK) Guglielmo Marconi (BLQ) | Delayed | Claim Refund |
05.07.202521:10 | Ryanair Sun 7273 | John Paul II Balice International (KRK) Zadar (ZAD) | Delayed | Claim Refund |
05.07.202519:50 | Ryanair 237 | John Paul II Balice International (KRK) Lech Walesa (GDN) | Delayed | Claim Refund |
05.07.202519:45 | Ryanair 2363 | John Paul II Balice International (KRK) Stansted (LON) | Delayed | Claim Refund |
05.07.202518:40 | Wizz Air 2061 | John Paul II Balice International (KRK) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
05.07.202518:25 | Ryanair Sun 451 | John Paul II Balice International (KRK) Newcastle Airport (NCL) | Delayed | Claim Refund |
05.07.202516:55 | KLM 1328 | John Paul II Balice International (KRK) Schiphol (AMS) | Delayed | Claim Refund |
05.07.202514:10 | Wizz Air 2059 | John Paul II Balice International (KRK) Guglielmo Marconi (BLQ) | Delayed | Claim Refund |
05.07.202513:50 | Ryanair Sun 2966 | John Paul II Balice International (KRK) Palese (BRI) | Delayed | Claim Refund |
04.07.202519:45 | easyJet 2938 | John Paul II Balice International (KRK) Bristol (BRS) | Delayed | Claim Refund |
04.07.202516:50 | Ryanair 7157 | John Paul II Balice International (KRK) Bourgas (BOJ) | Delayed | Claim Refund |
04.07.202515:10 | Ryanair 5524 | John Paul II Balice International (KRK) Bournemouth International (BOH) | Delayed | Claim Refund |
04.07.202514:30 | Wizz Air 2029 | John Paul II Balice International (KRK) Euroairport France (EAP) | Delayed | Claim Refund |
04.07.202512:30 | Finnair 1166 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
04.07.202512:30 | Qatar Airways 6178 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
04.07.202512:30 | American Airlines 8973 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
04.07.202512:30 | Jet Linx Aviation 9312 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
04.07.202508:55 | American Airlines 9014 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | cancelled | Claim Refund |
04.07.202508:55 | Finnair 1162 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | cancelled | Claim Refund |
04.07.202508:00 | AirX | John Paul II Balice International (KRK) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
03.07.202520:30 | Ryanair 5906 | John Paul II Balice International (KRK) Sandro Pertini (caselle) (TRN) | Delayed | Claim Refund |
03.07.202515:35 | Eurowings 9733 | John Paul II Balice International (KRK) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
03.07.202511:20 | Ryanair 2722 | John Paul II Balice International (KRK) Palese (BRI) | Delayed | Claim Refund |
02.07.202523:05 | Ryanair 1902 | John Paul II Balice International (KRK) Dublin International (DUB) | Delayed | Claim Refund |
02.07.202518:10 | Brussels Airlines 2548 | John Paul II Balice International (KRK) Brussels Airport (BRU) | Delayed | Claim Refund |
02.07.202518:05 | Aegean Airlines 4245 | John Paul II Balice International (KRK) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
02.07.202517:55 | Ryanair 2722 | John Paul II Balice International (KRK) Palese (BRI) | Delayed | Claim Refund |
02.07.202515:30 | Wizz Air 2029 | John Paul II Balice International (KRK) Euroairport France (EAP) | Delayed | Claim Refund |
02.07.202512:35 | Ryanair Sun 3037 | John Paul II Balice International (KRK) S. Angelo (VCE) | Delayed | Claim Refund |
01.07.202517:00 | Ryanair 5917 | John Paul II Balice International (KRK) Dubrovnik (DBV) | Delayed | Claim Refund |
01.07.202512:30 | Jet Linx Aviation 9312 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
01.07.202512:30 | Qatar Airways 6178 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
01.07.202512:30 | American Airlines 8973 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
01.07.202512:30 | Finnair 1166 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
01.07.202509:25 | LOT – Polish Airlines 5061 | John Paul II Balice International (KRK) Zurich (ZRH) | Delayed | Claim Refund |
01.07.202509:25 | SWISS 1371 | John Paul II Balice International (KRK) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202512:50 | Ryanair 1466 | John Paul II Balice International (KRK) Birmingham Airport (BHX) | Delayed | Claim Refund |
30.06.202512:25 | Jet Linx Aviation 9312 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
30.06.202512:25 | Finnair 1166 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
30.06.202512:25 | Qatar Airways 6178 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
30.06.202512:25 | American Airlines 8973 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
30.06.202511:15 | Ryanair 2722 | John Paul II Balice International (KRK) Palese (BRI) | Delayed | Claim Refund |
30.06.202509:25 | LOT – Polish Airlines 5061 | John Paul II Balice International (KRK) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202509:25 | Air Baltic 1371 | John Paul II Balice International (KRK) Zurich (ZRH) | Delayed | Claim Refund |
29.06.202519:20 | Ryanair 5524 | John Paul II Balice International (KRK) Bournemouth International (BOH) | Delayed | Claim Refund |
29.06.202518:55 | Jettime 1164 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
29.06.202518:55 | Jet Linx Aviation 9314 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
29.06.202514:40 | LOT – Polish Airlines 5067 | John Paul II Balice International (KRK) Zurich (ZRH) | Delayed | Claim Refund |
29.06.202514:40 | Alitalia 3857 | John Paul II Balice International (KRK) Zurich (ZRH) | Delayed | Claim Refund |
29.06.202514:40 | Helvetic Airways 1373 | John Paul II Balice International (KRK) Zurich (ZRH) | Delayed | Claim Refund |
29.06.202510:00 | Norwegian 1039 | John Paul II Balice International (KRK) Værnes (TRD) | Delayed | Claim Refund |
28.06.202521:30 | Ryanair 6782 | John Paul II Balice International (KRK) Ronchi Dei Legionari (TRS) | Delayed | Claim Refund |
28.06.202517:30 | Ryanair 889 | John Paul II Balice International (KRK) Bergamo – Orio al Serio (MIL) | Delayed | Claim Refund |
28.06.202510:30 | Ryanair 3716 | John Paul II Balice International (KRK) Bourgas (BOJ) | Delayed | Claim Refund |
28.06.202509:15 | Ryanair 9949 | John Paul II Balice International (KRK) Blagnac (TLS) | Delayed | Claim Refund |
27.06.202519:45 | easyJet 2938 | John Paul II Balice International (KRK) Bristol (BRS) | Delayed | Claim Refund |
27.06.202517:00 | LOT – Polish Airlines 3507 | John Paul II Balice International (KRK) Mazury (SZY) | Delayed | Claim Refund |
27.06.202513:05 | Ryanair 5519 | John Paul II Balice International (KRK) Bristol (BRS) | Delayed | Claim Refund |
27.06.202512:25 | Ryanair 1466 | John Paul II Balice International (KRK) Birmingham Airport (BHX) | Delayed | Claim Refund |
27.06.202511:00 | Ryanair 8402 | John Paul II Balice International (KRK) Rinas Mother Teresa (TIA) | Delayed | Claim Refund |
27.06.202509:10 | Air Serbia 157 | John Paul II Balice International (KRK) Belgrade Nikola Tesla (BEG) | Delayed | Claim Refund |
26.06.202515:40 | Ryanair Sun 3047 | John Paul II Balice International (KRK) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
26.06.202514:40 | Norwegian 1037 | John Paul II Balice International (KRK) Sola (SVG) | Delayed | Claim Refund |
26.06.202513:45 | Air Arabia 731 | John Paul II Balice International (KRK) Sharjah (SHJ) | Delayed | Claim Refund |
26.06.202513:20 | Ryanair 3699 | John Paul II Balice International (KRK) Beauvais-Tille (PAR) | Delayed | Claim Refund |
26.06.202513:20 | Ryanair 3699 | John Paul II Balice International (KRK) Beauvais-Tille (PAR) | Delayed | Claim Refund |
26.06.202513:10 | Ryanair 8402 | John Paul II Balice International (KRK) Rinas Mother Teresa (TIA) | Delayed | Claim Refund |
26.06.202513:05 | ANA 5890 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
26.06.202513:05 | Alitalia 4803 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
26.06.202513:05 | Lufthansa 1365 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
26.06.202513:05 | LOT – Polish Airlines 4921 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
26.06.202513:05 | Oman Air 5366 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
26.06.202513:05 | Brussels Airlines 7126 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
26.06.202513:05 | Air Canada 9065 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
26.06.202513:05 | United Airlines 9396 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
26.06.202512:30 | American Airlines 8973 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
26.06.202512:30 | Qatar Airways 6178 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
26.06.202512:30 | Finnair 1166 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
26.06.202512:30 | Jet Linx Aviation 9312 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
26.06.202511:45 | Ryanair 2174 | John Paul II Balice International (KRK) Memmingen-Allgäu (FMM) | Delayed | Claim Refund |
26.06.202511:20 | Ryanair 6782 | John Paul II Balice International (KRK) Ronchi Dei Legionari (TRS) | Delayed | Claim Refund |
26.06.202510:50 | Ryanair 7121 | John Paul II Balice International (KRK) Antalya (AYT) | Delayed | Claim Refund |
26.06.202510:10 | SAS 1736 | John Paul II Balice International (KRK) Kastrup (CPH) | cancelled | Claim Refund |
26.06.202510:00 | empty | John Paul II Balice International (KRK) Oberpfaffenhofen (OBF) | Delayed | Claim Refund |
26.06.202509:35 | LOT – Polish Airlines 4967 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
