Bucharest Henri Coandă International Airport Flight Delay and Cancellation Compensation

Flight delays and cancellations are the most common issues faced by travelers. Fortunately, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 specifies the conditions when passengers are entitled to compensation and assistance during flight disruption.

In this article, you will find everything you need to know about EU 261 regulation and in which situations you are entitled to compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, passengers traveling to or from Bucharest Henri Coandă International Airport on flights operated by EU-based airlines have specific rights when facing significant delays or cancellations. These rights include:

• Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
• Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: When an overnight stay is necessary, the airline is required to provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Travelers can choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: Depending on the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.

Bucharest Henri Coandă International Airport Flight Delay Compensation

Passengers facing flight delays at Bucharest Henri Coandă International Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it follows UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for flight delays resulting from extraordinary circumstances outside their control.

Bucharest Henri Coandă International Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Bucharest Henri Coandă International Airport, according to EU 261/2004, passengers may get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.

However, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation could still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the flight distance and the duration of the delay. You can refer to the table below to figure out the amount of compensation you are entitled to:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t provide compensation for flight cancellations due to extraordinary circumstances beyond their control, such as extreme weather conditions or air traffic control strikes.

Which Bucharest Henri Coandă International Airport Flights are Covered by EU261?

When you’re departing from an airport within the European Union and traveling on an airline flight from the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in the event of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Bucharest Henri Coandă International Airport to anywhere	Yes	Yes
Arrivals at Bucharest Henri Coandă International Airport from inside the EU	Yes	No
Arrivals at Bucharest Henri Coandă International Airport Airport from outside the EU	Yes	No

How to Claim Compensation from Bucharest Henri Coandă International Airport

Flight delays and cancellations are common due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or staffing issues. If you experience a flight disruption at Bucharest Henri Coandă International Airport, you could be eligible for compensation under EU Regulation 261/2004.

To initiate a compensation claim, take the following steps:

1. Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws well and will strive to obtain your rightful compensation. You are only charged if we win your case.