Flight cancellations and delays are the most common problems encountered by travelers. Fortunately, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the conditions in which passengers are eligible for compensation and assistance during flight disruption.
In this article, you will discover everything you need to know about Regulation EU261 and when you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, travelers traveling to or from Francisco Sá Carneiro Airport on flights operated by EU-based airlines have certain rights if they experience significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is needed, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation ranging from €250 to €600.
Francisco Sá Carneiro Airport Flight Delay Compensation
Flyers experiencing flight delays at Francisco Sá Carneiro Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it adheres to UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays resulting from extraordinary circumstances beyond their control.
Francisco Sá Carneiro Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Francisco Sá Carneiro Airport, according to EU 261, passengers can get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation may still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the length of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for cancellations caused by extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.
Which Francisco Sá Carneiro Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This regulation ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Francisco Sá Carneiro Airport to anywhere | Yes | Yes |
| Arrivals at Francisco Sá Carneiro Airport from inside the EU | Yes | No |
| Arrivals at Francisco Sá Carneiro Airport from outside the EU | Yes | No |
How to Claim Compensation from Francisco Sá Carneiro Airport
Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or staffing issues. If you experience a flight disruption at Francisco Sá Carneiro Airport, you could be eligible for compensation under EU 261/2004.
To initiate your compensation claim, proceed with these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will do our best to secure your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
01.07.202521:05 | Eurowings 555 | Francisco Sá Carneiro (OPO) Keflavik International (REK) | Delayed | Claim Refund |
01.07.202515:20 | easyJet 1454 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
01.07.202513:45 | Ryanair 1989 | Francisco Sá Carneiro (OPO) Blagnac (TLS) | Delayed | Claim Refund |
01.07.202512:25 | easyJet 7737 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
01.07.202512:00 | TAP Air Portugal 938 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
01.07.202512:00 | LOT – Polish Airlines 4752 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
01.07.202512:00 | Azores Airlines 8363 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
01.07.202512:00 | SWISS 4589 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
30.06.202522:20 | Privilege Style 3131 | Francisco Sá Carneiro (OPO) Blaise Diagne International Airport () | Delayed | Claim Refund |
30.06.202514:00 | Ryanair 2945 | Francisco Sá Carneiro (OPO) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
30.06.202512:35 | TAP Air Portugal 6627 | Francisco Sá Carneiro (OPO) Nordela (São Miguel Island) (PDL) | Delayed | Claim Refund |
30.06.202512:35 | Air France 9257 | Francisco Sá Carneiro (OPO) Nordela (São Miguel Island) (PDL) | Delayed | Claim Refund |
30.06.202512:35 | Azores Airlines 171 | Francisco Sá Carneiro (OPO) Nordela (São Miguel Island) (PDL) | Delayed | Claim Refund |
30.06.202512:30 | TAP Air Portugal 5102 | Francisco Sá Carneiro (OPO) Viracopos (Campinas International) (SAO) | Delayed | Claim Refund |
30.06.202512:30 | Azul 8803 | Francisco Sá Carneiro (OPO) Viracopos (Campinas International) (SAO) | Delayed | Claim Refund |
30.06.202512:25 | Ryanair 1710 | Francisco Sá Carneiro (OPO) Valencia (VLC) | Delayed | Claim Refund |
30.06.202512:20 | easyJet 7737 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
30.06.202512:10 | Luxair 1516 | Francisco Sá Carneiro (OPO) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
30.06.202512:10 | TAP Air Portugal 6681 | Francisco Sá Carneiro (OPO) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
30.06.202512:10 | Thai Airways International 7825 | Francisco Sá Carneiro (OPO) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
30.06.202512:10 | Lufthansa 1177 | Francisco Sá Carneiro (OPO) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
30.06.202512:10 | Air Canada 9267 | Francisco Sá Carneiro (OPO) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
30.06.202512:10 | ANA 6167 | Francisco Sá Carneiro (OPO) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
30.06.202512:10 | United Airlines 9014 | Francisco Sá Carneiro (OPO) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
30.06.202511:55 | Ryanair 1989 | Francisco Sá Carneiro (OPO) Blagnac (TLS) | Delayed | Claim Refund |
30.06.202511:30 | Finnair 6788 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202511:30 | LOT – Polish Airlines 4754 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202511:30 | SWISS 4593 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202511:30 | Azores Airlines 8780 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202511:30 | El Al 9062 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202511:30 | TAP Air Portugal 920 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202511:00 | TAP Air Portugal 1925 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202511:00 | Emirates 4794 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202511:00 | Azores Airlines 8413 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202511:00 | Azul 7315 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202510:30 | Ryanair 4584 | Francisco Sá Carneiro (OPO) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
30.06.202510:05 | easyJet 3176 | Francisco Sá Carneiro (OPO) Glasgow International (GLA) | Delayed | Claim Refund |
30.06.202509:50 | Air Cairo 3118 | Francisco Sá Carneiro (OPO) Alalamain International (DBB) | Delayed | Claim Refund |
30.06.202509:25 | Ryanair 5478 | Francisco Sá Carneiro (OPO) Karlsruhe/Baden-Baden (FKB) | Delayed | Claim Refund |
30.06.202508:50 | Azores Airlines 8451 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202508:50 | TAP Air Portugal 1921 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202508:50 | Turkish Airlines 8131 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202508:50 | Air Canada 2638 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202508:50 | Azul 7458 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202508:20 | Luxair 3770 | Francisco Sá Carneiro (OPO) Findel (LUX) | Delayed | Claim Refund |
30.06.202508:20 | TAP Air Portugal 6795 | Francisco Sá Carneiro (OPO) Findel (LUX) | Delayed | Claim Refund |
30.06.202508:05 | Privilege Style 3133 | Francisco Sá Carneiro (OPO) Rabil (BVC) | Delayed | Claim Refund |
30.06.202507:50 | Heston Airlines 5010 | Francisco Sá Carneiro (OPO) Porto Santo (PXO) | Delayed | Claim Refund |
30.06.202507:20 | Ryanair 5256 | Francisco Sá Carneiro (OPO) () | Delayed | Claim Refund |
30.06.202507:15 | Ryanair 2400 | Francisco Sá Carneiro (OPO) Leeds/bradford (LBA) | Delayed | Claim Refund |
30.06.202507:00 | JetBlue Airways 6700 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202507:00 | Azul 7196 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202507:00 | United Airlines 6890 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202507:00 | TAP Air Portugal 1939 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202507:00 | Air Baltic 5307 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202507:00 | Thai Airways International 7357 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202507:00 | Azores Airlines 8447 | Francisco Sá Carneiro (OPO) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202506:40 | easyJet 7785 | Francisco Sá Carneiro (OPO) Split (SPU) | Delayed | Claim Refund |
30.06.202506:35 | easyJet 7789 | Francisco Sá Carneiro (OPO) Amilcar Cabral International (SID) | Delayed | Claim Refund |
30.06.202506:30 | WestJet 5262 | Francisco Sá Carneiro (OPO) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202506:30 | Delta Air Lines 9666 | Francisco Sá Carneiro (OPO) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202506:30 | KLM 1570 | Francisco Sá Carneiro (OPO) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202506:30 | Gol 5604 | Francisco Sá Carneiro (OPO) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202506:30 | Ryanair 975 | Francisco Sá Carneiro (OPO) Sur Reina Sofia (TCI) | Delayed | Claim Refund |
30.06.202506:30 | SAS 6811 | Francisco Sá Carneiro (OPO) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202506:25 | easyJet 7735 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
30.06.202506:20 | Azores Airlines 8289 | Francisco Sá Carneiro (OPO) Madeira (FNC) | Delayed | Claim Refund |
30.06.202506:20 | TAP Air Portugal 1709 | Francisco Sá Carneiro (OPO) Madeira (FNC) | Delayed | Claim Refund |
30.06.202506:15 | Ryanair 5680 | Francisco Sá Carneiro (OPO) Edinburgh (EDI) | Delayed | Claim Refund |
30.06.202506:15 | Ryanair 2862 | Francisco Sá Carneiro (OPO) Findel (LUX) | Delayed | Claim Refund |
30.06.202506:05 | easyJet 8526 | Francisco Sá Carneiro (OPO) Gatwick (LON) | Delayed | Claim Refund |
30.06.202506:00 | Azores Airlines 8150 | Francisco Sá Carneiro (OPO) Orly (PAR) | Delayed | Claim Refund |
30.06.202506:00 | TAP Air Portugal 452 | Francisco Sá Carneiro (OPO) Orly (PAR) | Delayed | Claim Refund |
30.06.202506:00 | Azul 7299 | Francisco Sá Carneiro (OPO) Orly (PAR) | Delayed | Claim Refund |
29.06.202517:00 | easyJet 7739 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
29.06.202514:35 | SWISS 2079 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
29.06.202514:35 | TAP Air Portugal 6765 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
29.06.202511:55 | Finnair 6790 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
29.06.202511:55 | LOT – Polish Airlines 4752 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
29.06.202511:55 | Azores Airlines 8363 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
29.06.202511:55 | TAP Air Portugal 938 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
29.06.202511:55 | SWISS 4589 | Francisco Sá Carneiro (OPO) Geneve-cointrin (GVA) | Delayed | Claim Refund |
28.06.202521:00 | easyJet 2876 | Francisco Sá Carneiro (OPO) Bristol (BRS) | Delayed | Claim Refund |
28.06.202519:45 | TAP Air Portugal 456 | Francisco Sá Carneiro (OPO) Orly (PAR) | Delayed | Claim Refund |
28.06.202519:45 | Azores Airlines 8937 | Francisco Sá Carneiro (OPO) Orly (PAR) | Delayed | Claim Refund |
28.06.202519:45 | Azul 7303 | Francisco Sá Carneiro (OPO) Orly (PAR) | Delayed | Claim Refund |
28.06.202519:30 | Transavia France 7609 | Francisco Sá Carneiro (OPO) Orly (PAR) | cancelled | Claim Refund |
28.06.202519:10 | Ryanair 1332 | Francisco Sá Carneiro (OPO) Bristol (BRS) | Delayed | Claim Refund |
28.06.202517:00 | DB Aviation 510 | Francisco Sá Carneiro (OPO) Mérignac (BOD) | Delayed | Claim Refund |
28.06.202516:10 | Transavia 7617 | Francisco Sá Carneiro (OPO) Orly (PAR) | Delayed | Claim Refund |
28.06.202514:40 | Ryanair 7458 | Francisco Sá Carneiro (OPO) Laleu (LRH) | Delayed | Claim Refund |
28.06.202513:55 | Transavia 7605 | Francisco Sá Carneiro (OPO) Orly (PAR) | Delayed | Claim Refund |
28.06.202513:50 | Iberia 5035 | Francisco Sá Carneiro (OPO) Orly (PAR) | Delayed | Claim Refund |
28.06.202513:50 | Vueling 1986 | Francisco Sá Carneiro (OPO) Orly (PAR) | Delayed | Claim Refund |
28.06.202511:25 | Azores Airlines 8780 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
28.06.202511:25 | SWISS 4593 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
28.06.202511:25 | LOT – Polish Airlines 4754 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
28.06.202511:25 | Finnair 6788 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
28.06.202511:25 | TAP Air Portugal 920 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
28.06.202508:40 | TAP Air Portugal 8189 | Francisco Sá Carneiro (OPO) Zurich (ZRH) | Delayed | Claim Refund |
