Stavanger Airport Flight Delay and Cancellation Compensation

Cancelled and delayed flights are the most frequent problems encountered by travelers. Fortunately, the European Union has EU 261 regulation, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 defines the situations when passengers are eligible for compensation and assistance in the event of flight disruption.

In this article, you will discover everything you need to know about Regulation EU261 and in which situations you are entitled to compensation.

Passenger Rights under EU 261/2004

According to EU Regulation 261/2004, travelers traveling to or from Stavanger Airport on flights operated by EU-based airlines have certain rights in case of significant delays or cancellations. These rights include:

• Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
• Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: When an overnight stay is necessary, the airline is required to provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Travelers have the option to choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: Depending on the flight distance and length of delay, passengers may be eligible for financial compensation ranging from €250 to €600.

Stavanger Airport Flight Delay Compensation

Travelers experiencing flight delays at Stavanger Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the cause of the delay and whether it follows UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances outside their control.

Stavanger Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Stavanger Airport, under EU 261/2004, travelers are eligible to get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

Nonetheless, there are exceptions to this law. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation may still be available even when you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t offer compensation for cancellations caused by extraordinary circumstances outside their control, such as severe weather or strikes by air traffic controllers.

Which Stavanger Airport Flights are Covered by EU261?

When you’re departing from an airport in the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Stavanger Airport to anywhere	Yes	Yes
Arrivals at Stavanger Airport from inside the EU	Yes	No
Arrivals at Stavanger Airport Airport from outside the EU	Yes	No

How to Claim Compensation from Stavanger Airport

Flight delays and cancellations often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at Stavanger Airport, you may be entitled to compensation under European Union Regulation 261/2004.

To initiate your compensation claim, proceed with these steps:

1. Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws comprehensively and will do our best to get you your compensation. You only incur a fee if we win your case.