Delayed and cancelled flights are the most frequent issues faced by travelers. Luckily, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 specifies the conditions when passengers are entitled to compensation and assistance in cases of flight disruption.
Here, you will discover everything you need to know about European Union Regulation 261 and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers traveling to or from John Paul II International Airport Kraków-Balice on flights operated by EU-based airlines have certain rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is required, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers have the option to select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
John Paul II International Airport Kraków-Balice Flight Delay Compensation
Travelers experiencing flight delays at John Paul II International Airport Kraków-Balice may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the reason for the delay and whether it follows UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays caused by extraordinary circumstances outside their control.
John Paul II International Airport Kraków-Balice Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the John Paul II International Airport Kraków-Balice, under EU 261/2004, flyers can get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation may still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can check the following table to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for flight cancellations due to extraordinary circumstances beyond their control, such as extreme weather conditions or air traffic control strikes.
Which John Paul II International Airport Kraków-Balice Flights are Covered by EU261?
If you are departing from an airport in the European Union and traveling on an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from John Paul II International Airport Kraków-Balice to anywhere | Yes | Yes |
| Arrivals at John Paul II International Airport Kraków-Balice from inside the EU | Yes | No |
| Arrivals at John Paul II International Airport Kraków-Balice from outside the EU | Yes | No |
How to Claim Compensation from John Paul II International Airport Kraków-Balice
Flight delays and cancellations often occur due to factors such as bad weather, air traffic congestion, technical problems, or crew shortages. If you encounter a flight disruption at John Paul II International Airport Kraków-Balice, you could be eligible for compensation under EU Regulation 261/2004.
To initiate a compensation claim, proceed with these steps:
- Complete our form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will strive to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202514:00 | Ryanair 83 | John Paul II Balice International (EPKK) Ciampino (LIRA) | delayed | Refunds |
09.05.202512:45 | Ryanair 2024 | John Paul II Balice International (EPKK) Dublin International (EIDW) | delayed | Refunds |
09.05.202512:25 | Ryanair 1466 | John Paul II Balice International (EPKK) Birmingham Airport (EGBB) | delayed | Refunds |
09.05.202511:45 | Ryanair 4426 | John Paul II Balice International (EPKK) Elmas (LIEE) | delayed | Refunds |
09.05.202511:40 | Ryanair Sun 4505 | John Paul II Balice International (EPKK) Gran Canaria (GCLP) | delayed | Refunds |
09.05.202511:40 | Ryanair 4512 | John Paul II Balice International (EPKK) Son Sant Joan Airport (LEPA) | delayed | Refunds |
09.05.202511:00 | Ryanair 8402 | John Paul II Balice International (EPKK) Rinas Mother Teresa (LATI) | delayed | Refunds |
09.05.202510:50 | Ryanair 6625 | John Paul II Balice International (EPKK) Edinburgh (EGPH) | delayed | Refunds |
09.05.202510:45 | Ryanair Sun 3799 | John Paul II Balice International (EPKK) Guglielmo Marconi (LIPE) | delayed | Refunds |
09.05.202510:00 | Aegean Airlines 869 | John Paul II Balice International (EPKK) (LGAV) | delayed | Refunds |
09.05.202509:40 | Ryanair 6359 | John Paul II Balice International (EPKK) Liverpool John Lennon (EGGP) | delayed | Refunds |
09.05.202500:05 | El Al 9292 | John Paul II Balice International (EPKK) Ben Gurion International (LLBG) | cancelled | Refunds |
09.05.202500:05 | LOT – Polish Airlines 159 | John Paul II Balice International (EPKK) Ben Gurion International (LLBG) | cancelled | Refunds |
08.05.202522:10 | Ryanair Sun 6230 | John Paul II Balice International (EPKK) Goleniow (EPSC) | delayed | Refunds |
08.05.202521:30 | Norwegian 1039 | John Paul II Balice International (EPKK) Værnes (ENVA) | delayed | Refunds |
08.05.202521:25 | Poland – Air Force | John Paul II Balice International (EPKK) John Paul II Balice International (EPKK) | delayed | Refunds |
08.05.202519:50 | Ryanair 1469 | John Paul II Balice International (EPKK) Ciampino (LIRA) | delayed | Refunds |
08.05.202518:55 | Jet Linx Aviation 9314 | John Paul II Balice International (EPKK) Helsinki-vantaa (EFHK) | delayed | Refunds |
08.05.202518:55 | Danish Air 1164 | John Paul II Balice International (EPKK) Helsinki-vantaa (EFHK) | delayed | Refunds |
08.05.202516:05 | Ryanair 345 | John Paul II Balice International (EPKK) Ben Gurion International (LLBG) | cancelled | Refunds |
08.05.202514:15 | Ryanair Sun 3037 | John Paul II Balice International (EPKK) S. Angelo (LIPH) | delayed | Refunds |
08.05.202514:00 | Norwegian 3563 | John Paul II Balice International (EPKK) Kastrup (EKCH) | delayed | Refunds |
08.05.202513:45 | Air Arabia 731 | John Paul II Balice International (EPKK) Sharjah (OMSJ) | delayed | Refunds |
08.05.202513:25 | LOT – Polish Airlines 4971 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
08.05.202513:25 | Air Canada 9490 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
08.05.202513:25 | Brussels Airlines 7132 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
08.05.202513:25 | United Airlines 9403 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
08.05.202513:25 | Lufthansa 1623 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
08.05.202513:05 | Wizz Air 2033 | John Paul II Balice International (EPKK) Gardermoen (ENGM) | delayed | Refunds |
08.05.202513:00 | Ryanair 4490 | John Paul II Balice International (EPKK) Falconara (LIPY) | delayed | Refunds |
08.05.202512:50 | Emirates 2434 | John Paul II Balice International (EPKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
08.05.202512:50 | flydubai 1788 | John Paul II Balice International (EPKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
08.05.202511:50 | KLM 1324 | John Paul II Balice International (EPKK) Schiphol (EHAM) | delayed | Refunds |
08.05.202511:50 | Delta Air Lines 9511 | John Paul II Balice International (EPKK) Schiphol (EHAM) | delayed | Refunds |
08.05.202511:50 | Air France 3136 | John Paul II Balice International (EPKK) Schiphol (EHAM) | delayed | Refunds |
08.05.202511:50 | Delta Air Lines 9503 | John Paul II Balice International (EPKK) Schiphol (EHAM) | delayed | Refunds |
08.05.202511:45 | Ryanair 2174 | John Paul II Balice International (EPKK) Memmingen-Allgäu (EDJA) | delayed | Refunds |
08.05.202511:30 | Ryanair 1812 | John Paul II Balice International (EPKK) Luton Airport (EGGW) | delayed | Refunds |
08.05.202511:30 | Ryanair 3716 | John Paul II Balice International (EPKK) Bourgas (LBBG) | delayed | Refunds |
08.05.202511:15 | LOT – Polish Airlines 4927 | John Paul II Balice International (EPKK) Frankfurt International Airport (EDDF) | delayed | Refunds |
08.05.202511:15 | Air Canada 9421 | John Paul II Balice International (EPKK) Frankfurt International Airport (EDDF) | delayed | Refunds |
08.05.202511:15 | Air Canada 9065 | John Paul II Balice International (EPKK) Frankfurt International Airport (EDDF) | delayed | Refunds |
08.05.202511:15 | Lufthansa 1363 | John Paul II Balice International (EPKK) Frankfurt International Airport (EDDF) | delayed | Refunds |
08.05.202511:15 | United Airlines 9386 | John Paul II Balice International (EPKK) Frankfurt International Airport (EDDF) | delayed | Refunds |
08.05.202510:15 | Ryanair 6359 | John Paul II Balice International (EPKK) Liverpool John Lennon (EGGP) | delayed | Refunds |
08.05.202505:35 | Wizz Air 2097 | John Paul II Balice International (EPKK) Ben Gurion International (LLBG) | cancelled | Refunds |
07.05.202517:35 | Ryanair Sun 6359 | John Paul II Balice International (EPKK) Liverpool John Lennon (EGGP) | delayed | Refunds |
07.05.202514:10 | Ryanair 3716 | John Paul II Balice International (EPKK) Bourgas (LBBG) | delayed | Refunds |
07.05.202513:45 | Air Arabia 731 | John Paul II Balice International (EPKK) Sharjah (OMSJ) | delayed | Refunds |
07.05.202513:25 | Air Canada 9490 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
07.05.202513:25 | United Airlines 9403 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
07.05.202513:25 | Lufthansa 1623 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
07.05.202513:25 | LOT – Polish Airlines 4971 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
07.05.202513:25 | Brussels Airlines 7132 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
07.05.202513:00 | Ryanair Sun 2655 | John Paul II Balice International (EPKK) Sur Reina Sofia (GCTS) | delayed | Refunds |
07.05.202510:10 | SAS 1736 | John Paul II Balice International (EPKK) Kastrup (EKCH) | delayed | Refunds |
07.05.202509:15 | Ryanair 2229 | John Paul II Balice International (EPKK) Valencia (LEVC) | delayed | Refunds |
06.05.202520:35 | Ryanair 2777 | John Paul II Balice International (EPKK) Macedonia International (LGTS) | delayed | Refunds |
06.05.202517:20 | Ryanair 8672 | John Paul II Balice International (EPKK) Girona-Costa Brava (LEGE) | delayed | Refunds |
06.05.202516:40 | Lufthansa 7425 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
06.05.202516:40 | Alitalia 4347 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
06.05.202516:40 | LOT – Polish Airlines 5113 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
06.05.202516:40 | Air Dolomiti 8343 | John Paul II Balice International (EPKK) Franz Josef Strauss (EDDM) | delayed | Refunds |
06.05.202512:50 | flydubai 1788 | John Paul II Balice International (EPKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
06.05.202512:50 | Emirates 2434 | John Paul II Balice International (EPKK) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
06.05.202512:20 | Ryanair 2722 | John Paul II Balice International (EPKK) Palese (LIBD) | delayed | Refunds |
06.05.202509:25 | LOT – Polish Airlines 5061 | John Paul II Balice International (EPKK) Zurich (LSZH) | delayed | Refunds |
06.05.202509:25 | Helvetic Airways 1371 | John Paul II Balice International (EPKK) Zurich (LSZH) | delayed | Refunds |
06.05.202506:45 | LOT – Polish Airlines 5011 | John Paul II Balice International (EPKK) Vienna International (LOWW) | cancelled | Refunds |
06.05.202506:45 | ANA 5602 | John Paul II Balice International (EPKK) Vienna International (LOWW) | cancelled | Refunds |
06.05.202506:45 | Alitalia 5105 | John Paul II Balice International (EPKK) Vienna International (LOWW) | cancelled | Refunds |
06.05.202506:45 | Braathens Regional 600 | John Paul II Balice International (EPKK) Vienna International (LOWW) | cancelled | Refunds |
06.05.202505:40 | Wizz Air 2097 | John Paul II Balice International (EPKK) Ben Gurion International (LLBG) | cancelled | Refunds |
05.05.202521:50 | easyJet 8824 | John Paul II Balice International (EPKK) Gatwick (EGKK) | delayed | Refunds |
05.05.202521:45 | Jet2 114 | John Paul II Balice International (EPKK) Glasgow International (EGPF) | delayed | Refunds |
05.05.202521:35 | Ryanair 1902 | John Paul II Balice International (EPKK) Dublin International (EIDW) | delayed | Refunds |
05.05.202518:55 | Finnair 1164 | John Paul II Balice International (EPKK) Helsinki-vantaa (EFHK) | cancelled | Refunds |
05.05.202518:55 | Jet Linx Aviation 9314 | John Paul II Balice International (EPKK) Helsinki-vantaa (EFHK) | cancelled | Refunds |
05.05.202518:40 | Wizz Air 2061 | John Paul II Balice International (EPKK) Leonardo Da Vinci (Fiumicino) (LIRF) | delayed | Refunds |
05.05.202518:35 | Ryanair 2433 | John Paul II Balice International (EPKK) Stansted (EGSS) | delayed | Refunds |
05.05.202518:30 | Ryanair 7711 | John Paul II Balice International (EPKK) Birmingham Airport (EGBB) | delayed | Refunds |
05.05.202517:00 | Ryanair Sun 1313 | John Paul II Balice International (EPKK) San Pablo (LEZL) | delayed | Refunds |
05.05.202516:25 | Ryanair 9017 | John Paul II Balice International (EPKK) (LECH) | delayed | Refunds |
05.05.202516:00 | Ryanair 345 | John Paul II Balice International (EPKK) Ben Gurion International (LLBG) | cancelled | Refunds |
05.05.202515:35 | Ryanair 1812 | John Paul II Balice International (EPKK) Luton Airport (EGGW) | delayed | Refunds |
05.05.202513:55 | Ryanair 3799 | John Paul II Balice International (EPKK) Guglielmo Marconi (LIPE) | delayed | Refunds |
05.05.202513:45 | Ryanair 2726 | John Paul II Balice International (EPKK) Fontanarossa (LICC) | delayed | Refunds |
05.05.202513:40 | Ryanair 4462 | John Paul II Balice International (EPKK) Milano Malpensa (LIMC) | delayed | Refunds |
05.05.202513:25 | Wizz Air 2033 | John Paul II Balice International (EPKK) Gardermoen (ENGM) | delayed | Refunds |
05.05.202513:00 | Norwegian 1029 | John Paul II Balice International (EPKK) Bergen Airport, Flesland (ENBR) | delayed | Refunds |
05.05.202513:00 | Wizz Air 2051 | John Paul II Balice International (EPKK) Larnaca (LCLK) | delayed | Refunds |
05.05.202512:50 | Ryanair 1466 | John Paul II Balice International (EPKK) Birmingham Airport (EGBB) | delayed | Refunds |
05.05.202512:45 | Ryanair Sun 3051 | John Paul II Balice International (EPKK) Souda (LGSA) | delayed | Refunds |
05.05.202512:25 | Norwegian 1041 | John Paul II Balice International (EPKK) Gardermoen (ENGM) | delayed | Refunds |
05.05.202512:20 | Brussels Airlines 2548 | John Paul II Balice International (EPKK) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202510:20 | Ryanair 5524 | John Paul II Balice International (EPKK) Bournemouth International (EGHH) | delayed | Refunds |
05.05.202510:15 | Ryanair 8672 | John Paul II Balice International (EPKK) Girona-Costa Brava (LEGE) | delayed | Refunds |
05.05.202506:55 | Ryanair 2611 | John Paul II Balice International (EPKK) (LGAV) | delayed | Refunds |
05.05.202506:00 | Wizz Air 2043 | John Paul II Balice International (EPKK) Sola (ENZV) | delayed | Refunds |
05.05.202500:05 | LOT – Polish Airlines 159 | John Paul II Balice International (EPKK) Ben Gurion International (LLBG) | cancelled | Refunds |
