Delayed and cancelled flights are the most frequent issues faced by travelers. Luckily, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 specifies the conditions when passengers are entitled to compensation and assistance in cases of flight disruption.
Here, you will discover everything you need to know about European Union Regulation 261 and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers traveling to or from John Paul II International Airport Kraków-Balice on flights operated by EU-based airlines have certain rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is required, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers have the option to select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
John Paul II International Airport Kraków-Balice Flight Delay Compensation
Travelers experiencing flight delays at John Paul II International Airport Kraków-Balice may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the reason for the delay and whether it follows UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays caused by extraordinary circumstances outside their control.
John Paul II International Airport Kraków-Balice Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the John Paul II International Airport Kraków-Balice, under EU 261/2004, flyers can get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation may still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can check the following table to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for flight cancellations due to extraordinary circumstances beyond their control, such as extreme weather conditions or air traffic control strikes.
Which John Paul II International Airport Kraków-Balice Flights are Covered by EU261?
If you are departing from an airport in the European Union and traveling on an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from John Paul II International Airport Kraków-Balice to anywhere | Yes | Yes |
| Arrivals at John Paul II International Airport Kraków-Balice from inside the EU | Yes | No |
| Arrivals at John Paul II International Airport Kraków-Balice from outside the EU | Yes | No |
How to Claim Compensation from John Paul II International Airport Kraków-Balice
Flight delays and cancellations often occur due to factors such as bad weather, air traffic congestion, technical problems, or crew shortages. If you encounter a flight disruption at John Paul II International Airport Kraków-Balice, you could be eligible for compensation under EU Regulation 261/2004.
To initiate a compensation claim, proceed with these steps:
- Complete our form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will strive to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
22.06.202522:10 | Ryanair 4636 | John Paul II Balice International (KRK) Arlanda (STO) | delayed | Claim Refund |
22.06.202520:35 | Jet2 950 | John Paul II Balice International (KRK) Manchester Airport (MAN) | delayed | Claim Refund |
22.06.202517:30 | Ryanair Sun 2363 | John Paul II Balice International (KRK) Stansted (LON) | delayed | Claim Refund |
22.06.202514:40 | Braathens Regional 598 | John Paul II Balice International (KRK) Vienna International (VIE) | delayed | Claim Refund |
22.06.202514:40 | Alitalia 5093 | John Paul II Balice International (KRK) Vienna International (VIE) | delayed | Claim Refund |
22.06.202514:40 | LOT – Polish Airlines 5013 | John Paul II Balice International (KRK) Vienna International (VIE) | delayed | Claim Refund |
22.06.202512:30 | Danish Air 1166 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | delayed | Claim Refund |
22.06.202512:30 | Jet Linx Aviation 9312 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | delayed | Claim Refund |
22.06.202512:30 | Qatar Airways 6178 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | delayed | Claim Refund |
22.06.202511:30 | Norwegian 2633 | John Paul II Balice International (KRK) Arlanda (STO) | delayed | Claim Refund |
22.06.202510:30 | Ryanair Sun 3037 | John Paul II Balice International (KRK) S. Angelo (VCE) | delayed | Claim Refund |
22.06.202509:35 | Ryanair 1725 | John Paul II Balice International (KRK) East Midlands (NQT) | delayed | Claim Refund |
22.06.202506:45 | Alitalia 5105 | John Paul II Balice International (KRK) Vienna International (VIE) | delayed | Claim Refund |
22.06.202506:45 | LOT – Polish Airlines 5011 | John Paul II Balice International (KRK) Vienna International (VIE) | delayed | Claim Refund |
22.06.202506:45 | ANA 5602 | John Paul II Balice International (KRK) Vienna International (VIE) | delayed | Claim Refund |
22.06.202506:45 | Braathens Regional 600 | John Paul II Balice International (KRK) Vienna International (VIE) | delayed | Claim Refund |
21.06.202519:10 | Ryanair 5087 | John Paul II Balice International (KRK) Paphos International Airport (PFO) | delayed | Claim Refund |
21.06.202518:25 | Ryanair 451 | John Paul II Balice International (KRK) Newcastle Airport (NCL) | delayed | Claim Refund |
21.06.202515:40 | Ryanair Sun 7933 | John Paul II Balice International (KRK) Golubovci (TGD) | delayed | Claim Refund |
21.06.202512:40 | Ryanair Sun 4627 | John Paul II Balice International (KRK) Arlanda (STO) | delayed | Claim Refund |
21.06.202512:40 | Ryanair 6734 | John Paul II Balice International (KRK) Costa Smeralda (OLB) | delayed | Claim Refund |
21.06.202512:25 | Ryanair 6355 | John Paul II Balice International (KRK) Alicante El Altet (ALC) | delayed | Claim Refund |
21.06.202512:25 | Ryanair Sun 2589 | John Paul II Balice International (KRK) Pablo Ruiz Picasso (AGP) | delayed | Claim Refund |
21.06.202512:00 | VistaJet 426 | John Paul II Balice International (KRK) Pablo Ruiz Picasso (AGP) | delayed | Claim Refund |
21.06.202511:40 | Ryanair 2435 | John Paul II Balice International (KRK) Stansted (LON) | delayed | Claim Refund |
21.06.202510:30 | Ryanair 3716 | John Paul II Balice International (KRK) Bourgas (BOJ) | delayed | Claim Refund |
21.06.202510:10 | SAS 1736 | John Paul II Balice International (KRK) Kastrup (CPH) | cancelled | Claim Refund |
21.06.202510:00 | Ryanair 1902 | John Paul II Balice International (KRK) Dublin International (DUB) | delayed | Claim Refund |
21.06.202509:45 | Ryanair 1725 | John Paul II Balice International (KRK) East Midlands (NQT) | delayed | Claim Refund |
21.06.202509:15 | Ryanair 9949 | John Paul II Balice International (KRK) Blagnac (TLS) | delayed | Claim Refund |
21.06.202508:30 | NetJets Aviation | John Paul II Balice International (KRK) () | delayed | Claim Refund |
20.06.202517:00 | LOT – Polish Airlines 3507 | John Paul II Balice International (KRK) Mazury (SZY) | delayed | Claim Refund |
20.06.202514:00 | Norwegian 3563 | John Paul II Balice International (KRK) Kastrup (CPH) | delayed | Claim Refund |
20.06.202514:00 | Delta Air Lines 9167 | John Paul II Balice International (KRK) Schiphol (AMS) | delayed | Claim Refund |
20.06.202514:00 | Delta Air Lines 9169 | John Paul II Balice International (KRK) Schiphol (AMS) | delayed | Claim Refund |
20.06.202514:00 | KLM 1326 | John Paul II Balice International (KRK) Schiphol (AMS) | delayed | Claim Refund |
20.06.202514:00 | Air France 8288 | John Paul II Balice International (KRK) Schiphol (AMS) | delayed | Claim Refund |
20.06.202513:55 | Ryanair 2782 | John Paul II Balice International (KRK) Miramare (RMI) | delayed | Claim Refund |
20.06.202513:25 | Ryanair 7932 | John Paul II Balice International (KRK) Galileo Galilei (PSA) | delayed | Claim Refund |
20.06.202513:15 | Wizz Air 2043 | John Paul II Balice International (KRK) Sola (SVG) | delayed | Claim Refund |
20.06.202513:05 | ANA 5890 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | delayed | Claim Refund |
20.06.202513:05 | Lufthansa 1365 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | delayed | Claim Refund |
20.06.202513:05 | Brussels Airlines 7126 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | delayed | Claim Refund |
20.06.202513:05 | Oman Air 5366 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | delayed | Claim Refund |
20.06.202513:05 | Air Canada 9065 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | delayed | Claim Refund |
20.06.202513:05 | Alitalia 4803 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | delayed | Claim Refund |
20.06.202513:05 | LOT – Polish Airlines 4921 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | delayed | Claim Refund |
20.06.202513:05 | United Airlines 9396 | John Paul II Balice International (KRK) Frankfurt International Airport (FRA) | delayed | Claim Refund |
20.06.202512:50 | Emirates 2434 | John Paul II Balice International (KRK) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
20.06.202512:50 | flydubai 1788 | John Paul II Balice International (KRK) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
20.06.202512:40 | Ryanair Sun 6964 | John Paul II Balice International (KRK) Ioannis Kapodistrias (CFU) | delayed | Claim Refund |
20.06.202512:30 | Wizz Air 2067 | John Paul II Balice International (KRK) Milano Malpensa (MIL) | delayed | Claim Refund |
20.06.202512:15 | SAS 8149 | John Paul II Balice International (KRK) Frederic Chopin (WAW) | delayed | Claim Refund |
20.06.202512:15 | LOT – Polish Airlines 3908 | John Paul II Balice International (KRK) Frederic Chopin (WAW) | delayed | Claim Refund |
20.06.202512:15 | Air India 7934 | John Paul II Balice International (KRK) Frederic Chopin (WAW) | delayed | Claim Refund |
20.06.202511:40 | Ryanair 4512 | John Paul II Balice International (KRK) Son Sant Joan Airport (PMI) | delayed | Claim Refund |
20.06.202511:35 | Wizz Air 2093 | John Paul II Balice International (KRK) Abu Dhabi International (AUH) | delayed | Claim Refund |
20.06.202511:00 | Ryanair 8402 | John Paul II Balice International (KRK) Rinas Mother Teresa (TIA) | delayed | Claim Refund |
20.06.202511:00 | Lufthansa 9933 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | delayed | Claim Refund |
20.06.202510:50 | Ryanair 3505 | John Paul II Balice International (KRK) Bergamo – Orio al Serio (MIL) | delayed | Claim Refund |
20.06.202510:30 | Ryanair Sun 3037 | John Paul II Balice International (KRK) S. Angelo (VCE) | delayed | Claim Refund |
20.06.202510:00 | Aegean Airlines 869 | John Paul II Balice International (KRK) () | delayed | Claim Refund |
20.06.202510:00 | easyJet 4668 | John Paul II Balice International (KRK) Charles De Gaulle (PAR) | delayed | Claim Refund |
20.06.202509:45 | easyJet 7962 | John Paul II Balice International (KRK) Schiphol (AMS) | delayed | Claim Refund |
20.06.202509:35 | United Airlines 9547 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | cancelled | Claim Refund |
20.06.202509:35 | LOT – Polish Airlines 4967 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | cancelled | Claim Refund |
20.06.202509:35 | Brussels Airlines 7134 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | cancelled | Claim Refund |
20.06.202509:35 | Lufthansa 1621 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | cancelled | Claim Refund |
20.06.202509:35 | Singapore Airlines 2134 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | cancelled | Claim Refund |
20.06.202509:35 | Air Canada 9298 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | cancelled | Claim Refund |
20.06.202509:15 | Ryanair 6355 | John Paul II Balice International (KRK) Alicante El Altet (ALC) | delayed | Claim Refund |
19.06.202523:50 | Emirates 2025 | John Paul II Balice International (KRK) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
19.06.202523:50 | flydubai 1786 | John Paul II Balice International (KRK) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
19.06.202513:25 | Air Canada 9490 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | delayed | Claim Refund |
19.06.202513:25 | LOT – Polish Airlines 4971 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | delayed | Claim Refund |
19.06.202513:25 | Oman Air 5279 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | delayed | Claim Refund |
19.06.202513:25 | United Airlines 9403 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | delayed | Claim Refund |
19.06.202513:25 | Brussels Airlines 7132 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | delayed | Claim Refund |
19.06.202513:25 | Lufthansa 1623 | John Paul II Balice International (KRK) Franz Josef Strauss (MUC) | delayed | Claim Refund |
19.06.202513:05 | Norwegian 1037 | John Paul II Balice International (KRK) Sola (SVG) | delayed | Claim Refund |
19.06.202512:40 | Ryanair 2142 | John Paul II Balice International (KRK) Manchester Airport (MAN) | delayed | Claim Refund |
19.06.202512:30 | Qatar Airways 6178 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | delayed | Claim Refund |
19.06.202512:30 | Jet Linx Aviation 9312 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | delayed | Claim Refund |
19.06.202512:30 | Finnair 1166 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | delayed | Claim Refund |
19.06.202512:30 | American Airlines 8973 | John Paul II Balice International (KRK) Helsinki-vantaa (HEL) | delayed | Claim Refund |
19.06.202512:15 | LOT – Polish Airlines 3908 | John Paul II Balice International (KRK) Frederic Chopin (WAW) | delayed | Claim Refund |
19.06.202512:15 | SAS 8149 | John Paul II Balice International (KRK) Frederic Chopin (WAW) | delayed | Claim Refund |
19.06.202512:15 | Air India 7934 | John Paul II Balice International (KRK) Frederic Chopin (WAW) | delayed | Claim Refund |
19.06.202512:10 | Ryanair 2024 | John Paul II Balice International (KRK) Dublin International (DUB) | delayed | Claim Refund |
19.06.202511:30 | Ryanair 3716 | John Paul II Balice International (KRK) Bourgas (BOJ) | delayed | Claim Refund |
19.06.202511:20 | Ryanair 2722 | John Paul II Balice International (KRK) Palese (BRI) | delayed | Claim Refund |
19.06.202511:20 | Ryanair Sun 6782 | John Paul II Balice International (KRK) Ronchi Dei Legionari (TRS) | delayed | Claim Refund |
18.06.202515:30 | LOT – Polish Airlines 6209 | John Paul II Balice International (KRK) Son Sant Joan Airport (PMI) | delayed | Claim Refund |
18.06.202515:05 | Ryanair 237 | John Paul II Balice International (KRK) Lech Walesa (GDN) | delayed | Claim Refund |
18.06.202514:55 | Ryanair 4070 | John Paul II Balice International (KRK) Prague Vaclav Havel Airport (PRG) | delayed | Claim Refund |
18.06.202514:40 | Alitalia 5093 | John Paul II Balice International (KRK) Vienna International (VIE) | delayed | Claim Refund |
18.06.202514:40 | Braathens Regional 598 | John Paul II Balice International (KRK) Vienna International (VIE) | delayed | Claim Refund |
18.06.202514:40 | LOT – Polish Airlines 5013 | John Paul II Balice International (KRK) Vienna International (VIE) | delayed | Claim Refund |
18.06.202514:10 | Ryanair 3716 | John Paul II Balice International (KRK) Bourgas (BOJ) | delayed | Claim Refund |
18.06.202513:35 | Wizz Air 2071 | John Paul II Balice International (KRK) () | delayed | Claim Refund |
