Flight cancellations and delays are the most frequent problems faced by travelers. Fortunately, the European Union has EU Regulation 261, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 outlines the situations in which passengers are entitled to compensation and assistance during flight disruption.
Here, you will find everything you need to know about Regulation EU261 and in which situations you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, travelers flying to or from EuroAirport Basel-Mulhouse-Freiburg on flights operated by EU-based airlines have certain rights if they experience significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
EuroAirport Basel-Mulhouse-Freiburg Flight Delay Compensation
Travelers experiencing flight delays at EuroAirport Basel-Mulhouse-Freiburg might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the cause of the delay and whether it complies with UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances beyond their control.
EuroAirport Basel-Mulhouse-Freiburg Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the EuroAirport Basel-Mulhouse-Freiburg, according to EU 261, travelers can get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation may still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can check the table below to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations caused by extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.
Which EuroAirport Basel-Mulhouse-Freiburg Flights are Covered by EU261?
If you are departing from an airport in the European Union and traveling on an airline flight from the EU, you are protected under EU Regulation 261/2004. This regulation ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of which cases are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from EuroAirport Basel-Mulhouse-Freiburg to anywhere | Yes | Yes |
| Arrivals at EuroAirport Basel-Mulhouse-Freiburg from inside the EU | Yes | No |
| Arrivals at EuroAirport Basel-Mulhouse-Freiburg from outside the EU | Yes | No |
How to Claim Compensation from EuroAirport Basel-Mulhouse-Freiburg
Flight cancellations and delays are common due to factors such as bad weather, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at EuroAirport Basel-Mulhouse-Freiburg, you may be entitled to compensation under EU 261/2004.
To initiate your compensation claim, proceed with these steps:
- Fill in this form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will make every effort to get you your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202509:55 | easyJet 1261 | Euroairport France (LFSB) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202520:10 | GP Aviation 805 | Euroairport France (LFSB) (BKPR) | delayed | Refunds |
05.05.202520:00 | easyJet 1055 | Euroairport France (LFSB) (LFMN) | delayed | Refunds |
05.05.202519:00 | NetJets Europe | Euroairport France (LFSB) Barajas (LEMD) | delayed | Refunds |
05.05.202518:30 | Air Dolomiti 8111 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202518:30 | Lufthansa 6915 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202517:20 | Ryanair 4181 | Euroairport France (LFSB) Stansted (EGSS) | delayed | Refunds |
05.05.202516:35 | easyJet 7274 | Euroairport France (LFSB) Son Sant Joan Airport (LEPA) | delayed | Refunds |
05.05.202516:30 | American Airlines 7130 | Euroairport France (LFSB) Heathrow (EGLL) | delayed | Refunds |
05.05.202516:30 | Ryanair 5132 | Euroairport France (LFSB) Dublin International (EIDW) | delayed | Refunds |
05.05.202516:30 | Ryanair 5132 | Euroairport France (LFSB) Dublin International (EIDW) | delayed | Refunds |
05.05.202516:30 | British Airways 757 | Euroairport France (LFSB) Heathrow (EGLL) | delayed | Refunds |
05.05.202516:00 | Heston Airlines 3631 | Euroairport France (LFSB) Kastrup (EKCH) | delayed | Refunds |
05.05.202515:15 | SunExpress 913 | Euroairport France (LFSB) Adnan Menderes Airport (LTBJ) | delayed | Refunds |
05.05.202515:10 | Electra Airways 135 | Euroairport France (LFSB) Djerba-Zarzis (DTTJ) | delayed | Refunds |
05.05.202512:00 | Airbus 105 | Euroairport France (LFSB) Blagnac (LFBO) | delayed | Refunds |
05.05.202511:55 | AJet 106 | Euroairport France (LFSB) Sabiha Gokcen (LTFJ) | delayed | Refunds |
05.05.202511:55 | Air Arabia 266 | Euroairport France (LFSB) Mohamed V (GMMN) | delayed | Refunds |
05.05.202511:20 | easyJet 1163 | Euroairport France (LFSB) Split (LDSP) | delayed | Refunds |
05.05.202510:45 | easyJet 1009 | Euroairport France (LFSB) San Pablo (LEZL) | delayed | Refunds |
05.05.202510:30 | easyJet 1065 | Euroairport France (LFSB) Campo Dell Oro (LFKJ) | delayed | Refunds |
05.05.202510:25 | easyJet 1075 | Euroairport France (LFSB) Montpellier Méditerranée (LFMT) | delayed | Refunds |
05.05.202510:20 | SWISS 3582 | Euroairport France (LFSB) Vienna International (LOWW) | delayed | Refunds |
05.05.202510:20 | Austrian 472 | Euroairport France (LFSB) Vienna International (LOWW) | delayed | Refunds |
05.05.202510:20 | easyJet 1105 | Euroairport France (LFSB) Costa Smeralda (LIEO) | delayed | Refunds |
05.05.202510:05 | easyJet 7102 | Euroairport France (LFSB) El Prat De Llobregat (LEBL) | delayed | Refunds |
05.05.202510:05 | easyJet 1111 | Euroairport France (LFSB) Palese (LIBD) | delayed | Refunds |
05.05.202510:05 | easyJet 1111 | Euroairport France (LFSB) Palese (LIBD) | delayed | Refunds |
05.05.202509:45 | SunExpress 111 | Euroairport France (LFSB) Antalya (LTAI) | delayed | Refunds |
05.05.202509:15 | easyJet 5186 | Euroairport France (LFSB) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202508:25 | Air Canada 9174 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202508:25 | SWISS 3936 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202508:25 | ANA 5405 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202508:25 | Cityjet 1201 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202507:00 | easyJet 8476 | Euroairport France (LFSB) Gatwick (EGKK) | delayed | Refunds |
04.05.202518:55 | Norwegian 1611 | Euroairport France (LFSB) Gardermoen (ENGM) | delayed | Refunds |
04.05.202518:25 | Air France 3194 | Euroairport France (LFSB) Schiphol (EHAM) | delayed | Refunds |
04.05.202518:25 | SAS 6721 | Euroairport France (LFSB) Schiphol (EHAM) | delayed | Refunds |
04.05.202518:25 | German Airways 1948 | Euroairport France (LFSB) Schiphol (EHAM) | delayed | Refunds |
04.05.202512:05 | AJet 106 | Euroairport France (LFSB) Sabiha Gokcen (LTFJ) | delayed | Refunds |
04.05.202511:45 | Chair Airlines 612 | Euroairport France (LFSB) (BKPR) | delayed | Refunds |
04.05.202511:30 | Lufthansa 1203 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
04.05.202511:30 | United Airlines 9319 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
04.05.202511:30 | ANA 6108 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
04.05.202511:30 | SWISS 3912 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
04.05.202511:30 | Air China LTD 6158 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
04.05.202511:30 | Air Canada 9095 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
04.05.202511:15 | easyJet 7646 | Euroairport France (LFSB) Lisbon Portela (LPPT) | delayed | Refunds |
04.05.202511:00 | easyJet 1181 | Euroairport France (LFSB) Hamburg Airport (EDDH) | delayed | Refunds |
04.05.202510:20 | easyJet 1017 | Euroairport France (LFSB) Ibiza (LEIB) | delayed | Refunds |
04.05.202510:15 | easyJet 7732 | Euroairport France (LFSB) Francisco Sá Carneiro (LPPR) | delayed | Refunds |
04.05.202509:30 | easyJet 2660 | Euroairport France (LFSB) Luton Airport (EGGW) | delayed | Refunds |
04.05.202508:45 | easyJet 1756 | Euroairport France (LFSB) (LFMN) | delayed | Refunds |
04.05.202508:40 | Wizz Air 4052 | Euroairport France (LFSB) Belgrade Nikola Tesla (LYBE) | delayed | Refunds |
04.05.202507:15 | easyJet | Euroairport France (LFSB) Kos Island International Airport (LGKO) | delayed | Refunds |
30.04.202517:00 | empty | Euroairport France (LFSB) Eelde (EHGG) | delayed | Refunds |
30.04.202513:50 | easyJet 1049 | Euroairport France (LFSB) Lanzarote (GCRR) | delayed | Refunds |
30.04.202510:15 | Wizz Air 4294 | Euroairport France (LFSB) Tuzla International (LQTZ) | delayed | Refunds |
26.04.202514:25 | easyJet 1187 | Euroairport France (LFSB) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
25.04.202510:15 | Wizz Air 4294 | Euroairport France (LFSB) Tuzla International (LQTZ) | delayed | Refunds |
10.04.202510:00 | easyJet 1261 | Euroairport France (LFSB) John Paul II Balice International (EPKK) | delayed | Refunds |
05.04.202510:50 | easyJet 1261 | Euroairport France (LFSB) John Paul II Balice International (EPKK) | delayed | Refunds |
03.04.202511:00 | empty | Euroairport France (LFSB) Grenoble-isere Airport (St Geoirs) (LFLS) | delayed | Refunds |
03.04.202510:45 | easyJet 1033 | Euroairport France (LFSB) El Prat De Llobregat (LEBL) | delayed | Refunds |
03.04.202510:30 | NetJets Europe | Euroairport France (LFSB) Brussels Airport (EBBR) | delayed | Refunds |
03.04.202510:30 | easyJet 7102 | Euroairport France (LFSB) El Prat De Llobregat (LEBL) | delayed | Refunds |
03.04.202510:30 | easyJet 2182 | Euroairport France (LFSB) Manchester Airport (EGCC) | delayed | Refunds |
03.04.202510:15 | Wizz Air 4196 | Euroairport France (LFSB) Constantine The Great International (LYNI) | delayed | Refunds |
03.04.202509:45 | SunExpress 111 | Euroairport France (LFSB) Antalya (LTAI) | delayed | Refunds |
03.04.202509:15 | Wizz Air 4360 | Euroairport France (LFSB) Banja Luka (LQBK) | delayed | Refunds |
03.04.202509:05 | easyJet 2660 | Euroairport France (LFSB) Luton Airport (EGGW) | delayed | Refunds |
03.04.202508:05 | easyJet 1756 | Euroairport France (LFSB) (LFMN) | delayed | Refunds |
03.04.202507:45 | empty | Euroairport France (LFSB) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
03.04.202506:35 | easyJet 1003 | Euroairport France (LFSB) Son Sant Joan Airport (LEPA) | delayed | Refunds |
02.04.202511:50 | easyJet 1277 | Euroairport France (LFSB) (DTNH) | delayed | Refunds |
02.04.202508:40 | NetJets Europe | Euroairport France (LFSB) Linate (LIML) | delayed | Refunds |
02.04.202508:25 | easyJet 1756 | Euroairport France (LFSB) (LFMN) | delayed | Refunds |
02.04.202508:20 | Lufthansa 1201 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
02.04.202508:20 | SWISS 3936 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
02.04.202508:20 | Air Canada 9174 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
02.04.202508:20 | ANA 5405 | Euroairport France (LFSB) Frankfurt International Airport (EDDF) | delayed | Refunds |
02.04.202506:00 | easyJet 1123 | Euroairport France (LFSB) Leonardo Da Vinci (Fiumicino) (LIRF) | delayed | Refunds |
01.04.202517:10 | Wizz Air 2270 | Euroairport France (LFSB) Liszt Ferenc International (LHBP) | delayed | Refunds |
30.03.202510:15 | Delta Air Lines 9470 | Euroairport France (LFSB) Schiphol (EHAM) | delayed | Refunds |
30.03.202510:15 | Gol 5570 | Euroairport France (LFSB) Schiphol (EHAM) | delayed | Refunds |
30.03.202510:15 | Kenya Airways 1988 | Euroairport France (LFSB) Schiphol (EHAM) | delayed | Refunds |
30.03.202510:15 | SAS 6717 | Euroairport France (LFSB) Schiphol (EHAM) | delayed | Refunds |
30.03.202510:15 | Air France 3186 | Euroairport France (LFSB) Schiphol (EHAM) | delayed | Refunds |
30.03.202510:15 | German Airways 1944 | Euroairport France (LFSB) Schiphol (EHAM) | delayed | Refunds |
