Eindhoven Airport Flight Delay and Cancellation Compensation

Yurii Semikopenko
19.08.2024

Flight cancellations and delays are the most common problems experienced by travelers. Fortunately, the European Union has EU 261 regulation, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 outlines the conditions under which passengers are eligible for compensation and assistance in the event of flight disruption.

Here, you will find everything you need to know about Regulation EU261 and when you are entitled to compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, passengers traveling to or from Eindhoven Airport on flights operated by EU-based airlines have specific rights in case of significant cancellations or delays. These rights include:

  • Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
  • Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
  • Hotel accommodation if necessary: When an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
  • Ticket refund or alternative flight: Travelers have the option to choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
  • Compensation: Depending on the flight distance and length of delay, passengers may be eligible for financial compensation ranging from €250 to €600.

Eindhoven Airport Flight Delay Compensation

Travelers facing flight delays at Eindhoven Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the reason for the delay and whether it follows UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for delays due to extraordinary circumstances outside their control.

Eindhoven Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Eindhoven Airport, under EU 261, flyers may receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

Nonetheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation might still be available even when you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the length of the delay. You can check the following table to figure out the amount of compensation you are eligible for:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t provide compensation for flight cancellations due to extraordinary circumstances beyond their control, such as extreme weather conditions or strikes by air traffic controllers.

Which Eindhoven Airport Flights are Covered by EU261?

If you are departing from an airport within the European Union and flying with an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:

ItineraryEU AirlineNon-EU Airline
Departures from Eindhoven Airport to anywhereYesYes
Arrivals at Eindhoven Airport from inside the EUYesNo
Arrivals at Eindhoven Airport Airport from outside the EUYesNo

How to Claim Compensation from Eindhoven Airport

Flight cancellations and delays often occur due to factors such as bad weather, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at Eindhoven Airport, you could be eligible for compensation under European Union Regulation 261/2004.

To initiate a compensation claim, proceed with these steps:

  1. Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only pay us if we win your case.

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