Flight delays and cancellations are the most frequent issues experienced by travelers. Luckily, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 specifies the situations when passengers are eligible for compensation and assistance during flight disruption.
In this article, you will find everything you need to know about EU 261 regulation and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, travelers flying to or from Copenhagen Airport on flights operated by EU-based airlines have specific rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is needed, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers have the option to select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
Copenhagen Airport Flight Delay Compensation
Flyers facing flight delays at Copenhagen Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it adheres to UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays due to extraordinary circumstances outside their control.
Copenhagen Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Copenhagen Airport, according to EU 261, travelers may receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can check the table below to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for cancellations caused by extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.
Which Copenhagen Airport Flights are Covered by EU261?
If you are departing from an airport within the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This regulation guarantees that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Copenhagen Airport to anywhere | Yes | Yes |
| Arrivals at Copenhagen Airport from inside the EU | Yes | No |
| Arrivals at Copenhagen Airport from outside the EU | Yes | No |
How to Claim Compensation from Copenhagen Airport
Flight cancellations and delays are common due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or staffing issues. If you experience a flight disruption at Copenhagen Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate a compensation claim, follow these steps:
- Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will strive to secure your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
29.05.202517:40 | SAS 779 | Kastrup (CPH) Liszt Ferenc International (BUD) | delayed | Claim Refund |
29.05.202517:40 | Delta Air Lines 7621 | Kastrup (CPH) Liszt Ferenc International (BUD) | delayed | Claim Refund |
29.05.202512:45 | SAS 983 | Kastrup (CPH) Haneda Airport (HND) | delayed | Claim Refund |
28.05.202523:05 | Luxair 1893 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
28.05.202523:05 | KLM 2910 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
28.05.202523:05 | Air France 4568 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
28.05.202523:05 | SAS 1225 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
28.05.202512:45 | SAS 983 | Kastrup (CPH) Haneda Airport (HND) | delayed | Claim Refund |
28.05.202506:15 | DHL Air 3906 | Kastrup (CPH) Orebro-bofors (ORB) | delayed | Claim Refund |
27.05.202522:55 | Luxair 1851 | Kastrup (CPH) Palanga International (PLQ) | delayed | Claim Refund |
27.05.202522:55 | SAS 2744 | Kastrup (CPH) Palanga International (PLQ) | delayed | Claim Refund |
27.05.202522:55 | KLM 8556 | Kastrup (CPH) Palanga International (PLQ) | delayed | Claim Refund |
27.05.202513:10 | Ryanair 2725 | Kastrup (CPH) John Paul II Balice International (KRK) | delayed | Claim Refund |
27.05.202508:30 | SAS 1207 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
27.05.202508:30 | Delta Air Lines 7644 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
27.05.202508:30 | Singapore Airlines 2707 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
27.05.202508:00 | SAS 1735 | Kastrup (CPH) John Paul II Balice International (KRK) | delayed | Claim Refund |
27.05.202508:00 | Delta Air Lines 7669 | Kastrup (CPH) John Paul II Balice International (KRK) | delayed | Claim Refund |
26.05.202513:10 | SAS 1213 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
26.05.202513:10 | Air France 4566 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
26.05.202513:10 | Etihad Airways 3929 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
26.05.202513:10 | TAP Air Portugal 5571 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
26.05.202513:10 | KLM 2904 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
26.05.202512:45 | SAS 983 | Kastrup (CPH) Haneda Airport (HND) | delayed | Claim Refund |
26.05.202512:30 | SAS 779 | Kastrup (CPH) Liszt Ferenc International (BUD) | delayed | Claim Refund |
26.05.202512:30 | Delta Air Lines 7619 | Kastrup (CPH) Liszt Ferenc International (BUD) | delayed | Claim Refund |
26.05.202508:15 | AIS Airlines 83 | Kastrup (CPH) Esbjerg (EBJ) | delayed | Claim Refund |
25.05.202523:05 | SAS 1225 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
25.05.202523:05 | KLM 2910 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
25.05.202523:05 | Air France 4568 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
25.05.202517:40 | Delta Air Lines 7619 | Kastrup (CPH) Liszt Ferenc International (BUD) | delayed | Claim Refund |
25.05.202512:45 | Aegean Airlines 3344 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
25.05.202512:45 | SAS 1593 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
25.05.202512:10 | Norwegian 3082 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
25.05.202508:30 | Etihad Airways 3928 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
25.05.202508:30 | Singapore Airlines 2707 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
25.05.202508:30 | Delta Air Lines 7644 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
25.05.202508:30 | SAS 1207 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
24.05.202523:35 | UR Airlines 432 | Kastrup (CPH) Erbil International (irbil Northwest) (EBL) | delayed | Claim Refund |
24.05.202523:05 | SAS 1225 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
24.05.202523:05 | KLM 2910 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
24.05.202523:05 | Air France 4568 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
24.05.202518:10 | SAS 627 | Kastrup (CPH) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
24.05.202518:10 | Icelandair 7407 | Kastrup (CPH) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
24.05.202512:45 | SAS 983 | Kastrup (CPH) Haneda Airport (HND) | delayed | Claim Refund |
23.05.202519:45 | Nyxair 611 | Kastrup (CPH) Karlstad (KSD) | delayed | Claim Refund |
23.05.202517:40 | Norwegian 3090 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
23.05.202516:40 | Norwegian 3088 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
23.05.202516:30 | AIS Airlines 576 | Kastrup (CPH) Karup (KRP) | delayed | Claim Refund |
23.05.202515:40 | Qantas 8152 | Kastrup (CPH) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
23.05.202515:40 | Icelandair 6016 | Kastrup (CPH) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
23.05.202515:40 | Emirates 152 | Kastrup (CPH) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
23.05.202514:00 | Emirates 9754 | Kastrup (CPH) () | delayed | Claim Refund |
23.05.202511:00 | Norwegian 3082 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
23.05.202509:05 | Lufthansa 5325 | Kastrup (CPH) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
23.05.202509:05 | Eurowings 9243 | Kastrup (CPH) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
23.05.202508:35 | Delta Air Lines 7621 | Kastrup (CPH) Liszt Ferenc International (BUD) | delayed | Claim Refund |
23.05.202508:35 | SAS 779 | Kastrup (CPH) Liszt Ferenc International (BUD) | delayed | Claim Refund |
23.05.202508:30 | Singapore Airlines 2707 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
23.05.202508:30 | Delta Air Lines 7644 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
23.05.202508:30 | Etihad Airways 3928 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
23.05.202508:30 | SAS 1207 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
23.05.202508:05 | SAS 593 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
23.05.202508:05 | Aegean Airlines 3337 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
23.05.202508:05 | SAS 1629 | Kastrup (CPH) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
22.05.202523:05 | Luxair 1893 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
22.05.202523:05 | Air France 4568 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
22.05.202523:05 | KLM 2910 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
22.05.202523:05 | SAS 1225 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
22.05.202520:15 | Norwegian 3304 | Kastrup (CPH) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
22.05.202519:45 | SAS 1679 | Kastrup (CPH) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
22.05.202519:45 | Icelandair 7541 | Kastrup (CPH) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
22.05.202519:15 | NetJets Europe | Kastrup (CPH) Bromma (BMA) | delayed | Claim Refund |
22.05.202518:10 | Brussels Airlines 2260 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
22.05.202517:40 | Norwegian 3090 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
22.05.202517:40 | Delta Air Lines 7621 | Kastrup (CPH) Liszt Ferenc International (BUD) | delayed | Claim Refund |
22.05.202517:40 | SAS 779 | Kastrup (CPH) Liszt Ferenc International (BUD) | delayed | Claim Refund |
22.05.202517:00 | Aegean Airlines 3344 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
22.05.202517:00 | SAS 1595 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
22.05.202515:50 | Jettime 743 | Kastrup (CPH) Kangerlussuaq (SFJ) | delayed | Claim Refund |
22.05.202512:50 | AJet 70 | Kastrup (CPH) Sabiha Gokcen (SAW) | delayed | Claim Refund |
22.05.202512:45 | SAS 983 | Kastrup (CPH) Haneda Airport (HND) | delayed | Claim Refund |
22.05.202508:20 | SAS 1673 | Kastrup (CPH) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
21.05.202523:05 | KLM 2910 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
21.05.202523:05 | SAS 1225 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
21.05.202523:05 | Air France 4568 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
21.05.202518:10 | TAP Air Portugal 7473 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
21.05.202518:10 | Brussels Airlines 2260 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
21.05.202516:25 | Ryanair 81 | Kastrup (CPH) Liszt Ferenc International (BUD) | delayed | Claim Refund |
21.05.202512:45 | SAS 983 | Kastrup (CPH) Haneda Airport (HND) | delayed | Claim Refund |
21.05.202508:20 | SAS 1673 | Kastrup (CPH) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
20.05.202517:40 | Norwegian 3090 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
20.05.202516:40 | Norwegian 3088 | Kastrup (CPH) Aalborg (AAL) | cancelled | Claim Refund |
20.05.202511:20 | KLM 2902 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
20.05.202511:20 | SAS 1209 | Kastrup (CPH) Aalborg (AAL) | delayed | Claim Refund |
20.05.202508:05 | Aegean Airlines 3337 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
20.05.202508:00 | SAS 1735 | Kastrup (CPH) John Paul II Balice International (KRK) | delayed | Claim Refund |
20.05.202508:00 | Delta Air Lines 7669 | Kastrup (CPH) John Paul II Balice International (KRK) | delayed | Claim Refund |
20.05.202506:50 | Singapore Airlines 2828 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
20.05.202506:50 | Etihad Airways 7228 | Kastrup (CPH) Brussels Airport (BRU) | delayed | Claim Refund |
