Flight delays and cancellations are the most frequent issues experienced by travelers. Luckily, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 specifies the situations when passengers are eligible for compensation and assistance during flight disruption.
In this article, you will find everything you need to know about EU 261 regulation and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, travelers flying to or from Copenhagen Airport on flights operated by EU-based airlines have specific rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is needed, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers have the option to select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
Copenhagen Airport Flight Delay Compensation
Flyers facing flight delays at Copenhagen Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it adheres to UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays due to extraordinary circumstances outside their control.
Copenhagen Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Copenhagen Airport, according to EU 261, travelers may receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can check the table below to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for cancellations caused by extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.
Which Copenhagen Airport Flights are Covered by EU261?
If you are departing from an airport within the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This regulation guarantees that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Copenhagen Airport to anywhere | Yes | Yes |
| Arrivals at Copenhagen Airport from inside the EU | Yes | No |
| Arrivals at Copenhagen Airport from outside the EU | Yes | No |
How to Claim Compensation from Copenhagen Airport
Flight cancellations and delays are common due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or staffing issues. If you experience a flight disruption at Copenhagen Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate a compensation claim, follow these steps:
- Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will strive to secure your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202518:35 | Atlantic Airways 459 | Kastrup (EKCH) Vagar (EKVG) | delayed | Refunds |
08.05.202518:35 | KLM 9541 | Kastrup (EKCH) Vagar (EKVG) | delayed | Refunds |
08.05.202518:35 | Air France 3883 | Kastrup (EKCH) Vagar (EKVG) | delayed | Refunds |
08.05.202512:45 | SAS 983 | Kastrup (EKCH) Haneda Airport (RJTT) | delayed | Refunds |
07.05.202519:45 | Nyxair 611 | Kastrup (EKCH) Karlstad (ESOK) | delayed | Refunds |
07.05.202516:40 | Norwegian 3088 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
07.05.202512:45 | SAS 983 | Kastrup (EKCH) Haneda Airport (RJTT) | delayed | Refunds |
06.05.202512:45 | SAS 983 | Kastrup (EKCH) Haneda Airport (RJTT) | delayed | Refunds |
06.05.202508:05 | Braathens Regional 1243 | Kastrup (EKCH) Aarhus Airport (EKAH) | delayed | Refunds |
06.05.202508:05 | Singapore Airlines 2657 | Kastrup (EKCH) Aarhus Airport (EKAH) | delayed | Refunds |
05.05.202521:50 | easyJet 2932 | Kastrup (EKCH) Bristol (EGGD) | delayed | Refunds |
05.05.202521:30 | Ryanair 2762 | Kastrup (EKCH) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202520:00 | AirX | Kastrup (EKCH) Astana (UACC) | delayed | Refunds |
05.05.202519:45 | SAS 1679 | Kastrup (EKCH) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202519:45 | Icelandair 7541 | Kastrup (EKCH) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202519:05 | Norwegian 3092 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
05.05.202517:30 | Air France 4569 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
05.05.202517:30 | SAS 1203 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
05.05.202517:30 | KLM 2900 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
05.05.202516:40 | Norwegian 3088 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
05.05.202516:25 | Jettime 227 | Kastrup (EKCH) Zakinthos International Airport (LGZA) | delayed | Refunds |
05.05.202513:50 | SAS 1593 | Kastrup (EKCH) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202513:30 | Heston Airlines 3630 | Kastrup (EKCH) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:45 | SAS 983 | Kastrup (EKCH) Haneda Airport (RJTT) | delayed | Refunds |
05.05.202510:30 | Nyxair 601 | Kastrup (EKCH) Karlstad (ESOK) | delayed | Refunds |
05.05.202509:20 | easyJet 1264 | Kastrup (EKCH) Euroairport France (LFSB) | delayed | Refunds |
05.05.202508:05 | Aegean Airlines 3337 | Kastrup (EKCH) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202508:05 | SAS 593 | Kastrup (EKCH) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202522:30 | Wizz Air 2252 | Kastrup (EKCH) Liszt Ferenc International (LHBP) | delayed | Refunds |
04.05.202518:40 | Ryanair 2725 | Kastrup (EKCH) John Paul II Balice International (EPKK) | delayed | Refunds |
04.05.202518:20 | Jettime 597 | Kastrup (EKCH) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202518:10 | Brussels Airlines 2260 | Kastrup (EKCH) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202518:10 | TAP Air Portugal 7473 | Kastrup (EKCH) Brussels Airport (EBBR) | delayed | Refunds |
04.05.202516:05 | KLM 2906 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
04.05.202516:05 | SAS 1215 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
04.05.202515:40 | Icelandair 6016 | Kastrup (EKCH) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
04.05.202515:40 | Qantas 8152 | Kastrup (EKCH) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
04.05.202515:40 | Emirates 152 | Kastrup (EKCH) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
04.05.202514:30 | easyJet 5264 | Kastrup (EKCH) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
04.05.202508:30 | Singapore Airlines 2707 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
04.05.202508:30 | SAS 1207 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
04.05.202508:30 | Etihad Airways 3928 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
04.05.202508:30 | Delta Air Lines 7644 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
04.05.202508:05 | SAS 1629 | Kastrup (EKCH) Düsseldorf International Airport (EDDL) | delayed | Refunds |
03.05.202523:35 | UR Airlines 432 | Kastrup (EKCH) Erbil International (irbil Northwest) (ORER) | delayed | Refunds |
03.05.202512:45 | SAS 983 | Kastrup (EKCH) Haneda Airport (RJTT) | delayed | Refunds |
03.05.202511:55 | Ryanair 81 | Kastrup (EKCH) Liszt Ferenc International (LHBP) | delayed | Refunds |
02.05.202516:30 | AIS Airlines 576 | Kastrup (EKCH) Karup (EKKA) | delayed | Refunds |
02.05.202512:30 | SAS 9160 | Kastrup (EKCH) Aarhus Airport (EKAH) | delayed | Refunds |
02.05.202511:30 | Etihad Airways 3933 | Kastrup (EKCH) Aarhus Airport (EKAH) | delayed | Refunds |
02.05.202511:30 | SAS 1247 | Kastrup (EKCH) Aarhus Airport (EKAH) | delayed | Refunds |
02.05.202511:30 | KLM 8446 | Kastrup (EKCH) Aarhus Airport (EKAH) | delayed | Refunds |
02.05.202511:30 | Air France 4564 | Kastrup (EKCH) Aarhus Airport (EKAH) | delayed | Refunds |
01.05.202516:40 | Norwegian Air Sweden 3088 | Kastrup (EKCH) Aalborg (EKYT) | cancelled | Refunds |
01.05.202515:50 | Jettime 743 | Kastrup (EKCH) Kangerlussuaq (BGSF) | delayed | Refunds |
01.05.202512:45 | SAS 983 | Kastrup (EKCH) Haneda Airport (RJTT) | delayed | Refunds |
30.04.202518:00 | 758 | Kastrup (EKCH) Sonderborg (EKSB) | delayed | Refunds |
30.04.202518:00 | FlexFlight 408 | Kastrup (EKCH) Sonderborg (EKSB) | delayed | Refunds |
30.04.202518:00 | Air Alsie 108 | Kastrup (EKCH) Sonderborg (EKSB) | delayed | Refunds |
30.04.202513:10 | KLM 2904 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
30.04.202513:10 | Etihad Airways 3929 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
30.04.202513:10 | SAS 1213 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
30.04.202513:10 | Air France 4566 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
30.04.202513:10 | TAP Air Portugal 5571 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
30.04.202512:45 | SAS 983 | Kastrup (EKCH) Haneda Airport (RJTT) | delayed | Refunds |
29.04.202522:55 | SAS 2744 | Kastrup (EKCH) Palanga International (EYPA) | delayed | Refunds |
29.04.202522:55 | Luxair 1851 | Kastrup (EKCH) Palanga International (EYPA) | delayed | Refunds |
29.04.202522:55 | KLM 8556 | Kastrup (EKCH) Palanga International (EYPA) | delayed | Refunds |
29.04.202519:45 | Nyxair 611 | Kastrup (EKCH) Karlstad (ESOK) | delayed | Refunds |
29.04.202513:00 | Air France 4595 | Kastrup (EKCH) Sandefjord (ENTO) | delayed | Refunds |
29.04.202513:00 | KLM 8450 | Kastrup (EKCH) Sandefjord (ENTO) | delayed | Refunds |
29.04.202513:00 | SAS 1396 | Kastrup (EKCH) Sandefjord (ENTO) | delayed | Refunds |
29.04.202512:45 | TAP Air Portugal 5500 | Kastrup (EKCH) Værnes (ENVA) | delayed | Refunds |
29.04.202512:45 | SAS 983 | Kastrup (EKCH) Haneda Airport (RJTT) | delayed | Refunds |
29.04.202512:45 | Air France 4592 | Kastrup (EKCH) Værnes (ENVA) | delayed | Refunds |
29.04.202512:45 | Cityjet 2880 | Kastrup (EKCH) Værnes (ENVA) | delayed | Refunds |
29.04.202511:20 | SAS 1209 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
29.04.202511:20 | Singapore Airlines 2641 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
29.04.202511:20 | KLM 2906 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
28.04.202519:45 | Nyxair 611 | Kastrup (EKCH) Karlstad (ESOK) | delayed | Refunds |
28.04.202515:50 | Norwegian 3086 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
28.04.202512:45 | SAS 983 | Kastrup (EKCH) Haneda Airport (RJTT) | delayed | Refunds |
28.04.202512:35 | easyJet 5264 | Kastrup (EKCH) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
28.04.202512:30 | SAS 779 | Kastrup (EKCH) Liszt Ferenc International (LHBP) | delayed | Refunds |
28.04.202512:30 | Delta Air Lines 7619 | Kastrup (EKCH) Liszt Ferenc International (LHBP) | delayed | Refunds |
27.04.202518:00 | Jettime 777 | Kastrup (EKCH) Nuuk (BGGH) | delayed | Refunds |
27.04.202516:00 | Nyxair 8604 | Kastrup (EKCH) Karlstad (ESOK) | delayed | Refunds |
27.04.202508:30 | Delta Air Lines 7644 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
27.04.202508:30 | Singapore Airlines 2707 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
27.04.202508:30 | SAS 1207 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
27.04.202508:30 | Etihad Airways 3928 | Kastrup (EKCH) Aalborg (EKYT) | delayed | Refunds |
26.04.202518:35 | Atlantic Airways 459 | Kastrup (EKCH) Vagar (EKVG) | delayed | Refunds |
26.04.202518:35 | Air France 3883 | Kastrup (EKCH) Vagar (EKVG) | delayed | Refunds |
26.04.202518:35 | KLM 9541 | Kastrup (EKCH) Vagar (EKVG) | delayed | Refunds |
26.04.202517:15 | Braathens Regional 1679 | Kastrup (EKCH) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
26.04.202517:15 | Icelandair 7451 | Kastrup (EKCH) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
26.04.202515:50 | Atlantic Airways 7124 | Kastrup (EKCH) Malta International (LMML) | delayed | Refunds |
26.04.202514:30 | Air Alsie 1905 | Kastrup (EKCH) Sonderborg (EKSB) | delayed | Refunds |
26.04.202514:10 | Ryanair 9267 | Kastrup (EKCH) Beauvais-Tille (LFOB) | delayed | Refunds |
26.04.202512:45 | SAS 983 | Kastrup (EKCH) Haneda Airport (RJTT) | delayed | Refunds |
