Antwerp International Airport Flight Delay and Cancellation Compensation

Flight delays and cancellations are the most common issues experienced by travelers. Luckily, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 specifies the conditions under which passengers are eligible for compensation and assistance in cases of flight disruption.

Here, you will discover everything you need to know about EU 261 regulation and in which situations you are eligible for compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, travelers flying to or from Antwerp International Airport on flights operated by EU-based airlines have specific rights when facing significant cancellations or delays. These rights include:

• Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
• Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: If an overnight stay is needed, the airline is obligated to provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Travelers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: Based on the flight distance and length of delay, passengers might be entitled to financial compensation ranging from €250 to €600.

Antwerp International Airport Flight Delay Compensation

Flyers facing flight delays at Antwerp International Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it follows UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for delays due to extraordinary circumstances outside their control.

Antwerp International Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Antwerp International Airport, under EU 261/2004, travelers are eligible to receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.

However, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation might still be available even when you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the flight distance and the duration of the delay. You can check the following table to figure out the amount of compensation you are eligible for:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t offer compensation for cancellations due to extraordinary circumstances beyond their control, such as severe weather or strikes by air traffic controllers.

Which Antwerp International Airport Flights are Covered by EU261?

If you are departing from an airport in the European Union and flying with an airline flight from the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Antwerp International Airport to anywhere	Yes	Yes
Arrivals at Antwerp International Airport from inside the EU	Yes	No
Arrivals at Antwerp International Airport Airport from outside the EU	Yes	No

How to Claim Compensation from Antwerp International Airport

Flight delays and cancellations often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or crew shortages. If you encounter a flight disruption at Antwerp International Airport, you could be eligible for compensation under EU 261/2004.

To initiate your compensation claim, follow these steps:

1. Complete our form. You’ll need to provide details such as your flight number, date, and what went wrong.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws comprehensively and will strive to secure your compensation. You only pay us if we win your case.