Volotea Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Coping with flight disruptions can be quite upsetting. However, the bright side is that the European Union has laws to assist travelers when things get messed up. If you’re flying in the EU, it’s a good idea to know about these regulations. They can be useful if your flight is disrupted.

Being aware of your options can make managing travel problems less stressful. While it won’t get you to your destination quicker, it can help you feel less stressed when things go wrong.

Passenger Rights under EU Regulation 261/2004

When you’re flying in the European Union, rest assured that there’s aid available in the case of a flight disruption. EU laws guarantee airlines look after their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Food and drinks
  • A hotel room if you’re stuck overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re delayed for a long time or your flight is cancelled, you might also receive:

  • A refund
  • A different flight option
  • Compensation to make up for the inconvenience

Remember to ask airline workers about these entitlements if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.

Volotea Flight Delay Compensation

Delays with flights from Volotea can be very frustrating. However there’s some good news: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.

Laws in the UK and EU are on your side. You could get up to €600 per person. What is important is when you reach your destination, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.

How much you get depends on how far you’re flying. A short flight won’t get you as much money as a longer flight, even if they’re both delayed equally.

Interested in learning exactly how much you could get? Check out the table below to see the potential reimbursement amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Volotea Flight Cancellation Compensation

The EU has laws to assist you if your flight gets cancelled. Here’s the important information:

In the event of a flight cancellation within two weeks of your planned travel date, you might get compensation up to €600. However, there’s a condition – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t significantly disrupt your travel.

The carrier can bypass compensation if they offer you a new flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you agree to take an alternative flight from the airline, you can still get compensation. What matters most is your arrival time at your destination.

How much money you might get depends on two factors:

  1. The distance of your flight
  2. How late you arrive

Therefore, even if the new flight doesn’t get there on time, you may still receive some compensation.

Look at the table below to understand better:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.

How to Claim Compensation from Volotea

It’s crucial to understand how to claim the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:

  • Fill in this form. You’ll need to provide details like your flight number, date, and what went wrong.
  • Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws well and will do our best to get you your compensation. You only incur a fee if we win your case.

Keep in mind that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you qualify for compensation.

Which Volotea Flights are Covered by EU261?

The air passenger protection regulations of the European Union are far-reaching. They apply to any flight taking off from an airport within an EU country and any flight coming into an airport within an EU country when an EU-based airline operates the flight.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These regulations also include airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline within, to, or from Europe, you most likely have these rights. It’s helpful to be aware of these regulations – they exist to support you if issues arise with your flight. They ensure you’re not left on your own when your travel plans go awry.

When You Are Not Entitled to Compensation

Volotea isn’t necessarily responsible when flights are delayed or cancelled. At times, things happen that the airline can’t control, like severe weather conditions or unforeseen issues.

For example, if there’s unexpected severe weather, an emergency at the airport, or air traffic controllers go on strike, Volotea isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over.

When these situations occur, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues arise.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

26.03.202511:55

Volotea

2048

Lyon (LYS)

S?tif (QSF)

delayed

Refunds

25.03.202508:35

Volotea

5020

Athens (ATH)

Rome (FCO)

delayed

Refunds

24.03.202516:50

Volotea

2048

Lyon (LYS)

S?tif (QSF)

delayed

Refunds

22.03.202511:05

Volotea

5029

Rome (MXP)

Athens (ATH)

delayed

Refunds

22.03.202508:35

Volotea

5028

Athens (ATH)

Rome (MXP)

delayed

Refunds

19.03.202511:55

Volotea

2048

Lyon (LYS)

S?tif (QSF)

delayed

Refunds

17.03.202516:50

Volotea

2048

Lyon (LYS)

S?tif (QSF)

delayed

Refunds

14.03.202512:10

Volotea

2272

Nantes (NTE)

Madrid (MAD)

delayed

Refunds

14.03.202509:15

Volotea

5024

Athens (ATH)

Madrid (MAD)

delayed

Refunds

10.03.202516:50

Volotea

2048

Lyon (LYS)

S?tif (QSF)

delayed

Refunds

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