Coping with flight disruptions can be very annoying. However, the positive thing is that the European Union has regulations to assist travelers when things get messed up. If you’re traveling by air in the EU, it’s smart to understand these protections. They can come in handy if your flight gets messed up.
Being aware of your options can make dealing with travel issues much easier. While it won’t make your flight go any faster, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s aid available in the case of a flight disruption. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Refreshments and snacks
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Remember to inquire with airline workers about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Twin Jet Flight Delay Compensation
Delays with flights from Twin Jet can be very frustrating. However there’s a bright side: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What counts is when you arrive, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
Your compensation depends on the length of your journey. A short flight won’t get you as much money as a long one, even if they’re both delayed for the same duration.
Want to know exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Twin Jet Flight Cancellation Compensation
The EU has laws to help you if your flight gets cancelled. Here’s what you should know:
In the event of a flight cancellation less than two weeks before your scheduled departure, you may be entitled to compensation of up to €600. However, there’s a condition – the airline doesn’t have to pay if they can get you on another flight that aligns closely with your original schedule.
The airline may not need to compensate you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept a different flight from the airline, you’re still eligible for compensation. The most important thing is when you reach your final destination.
How much money you might get depends on two factors:
- The distance of your flight
- How late you arrive
As a result, even if the alternative flight is delayed, you could still be eligible for compensation.
Check out the following table to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Twin Jet
It’s essential to know how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:
- Complete our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws thoroughly and will make every effort to get you your compensation. You only incur a fee if we win your case.
Don’t forget that it is your right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed because of operational reasons or technical issues, if it was not caused by extraordinary circumstances such as inclement weather or air traffic control decisions, you qualify for compensation.
Which Twin Jet Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are comprehensive in scope. They apply to any flight taking off from a European Union member state airport and to all flights arriving at a European Union member state airport provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline within, to, or from Europe, you likely have these rights. It’s good to understand these regulations – they exist to assist you if issues arise with your flight. They make sure you’re not abandoned when your travel plans go awry.
When You Are Not Entitled to Compensation
Twin Jet isn’t always at fault when flights are delayed or cancelled. Occasionally, things happen that the airline is powerless against, like extreme weather or unexpected problems.
For example, if there’s an abrupt major weather event, an airport emergency, or air traffic controllers go on strike, Twin Jet isn’t responsible. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you likely won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
13.06.202518:50 | Twin Jet 88 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
12.06.202518:50 | Twin Jet 88 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
12.06.202510:30 | Twin Jet | Tours (TUF) Berne (BRN) | delayed | Claim Refund |
12.06.202508:20 | Twin Jet | St Nazaire (SNR) Tours (TUF) | delayed | Claim Refund |
11.06.202512:30 | Twin Jet 3715 | Toulouse (TLS) Rennes (RNS) | delayed | Claim Refund |
11.06.202508:55 | Twin Jet 1512 | Toulouse (TLS) Marseille (MRS) | delayed | Claim Refund |
08.06.202509:30 | Twin Jet | Isle Of Man (IOM) Zurich (BSL) | delayed | Claim Refund |
07.06.202511:30 | Twin Jet | Alicante (ALC) Brussels (BRU) | delayed | Claim Refund |
06.06.202518:50 | Twin Jet 88 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
06.06.202517:00 | Twin Jet 87 | Le Puy (LPY) Paris (ORY) | delayed | Claim Refund |
05.06.202518:50 | Twin Jet 88 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
03.06.202518:50 | Twin Jet 88 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
02.06.202510:00 | Twin Jet | Le Puy (LPY) Aix-en-Provence (QXB) | delayed | Claim Refund |
21.05.202518:50 | Twin Jet 88 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
20.05.202518:50 | Twin Jet 88 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
19.05.202508:20 | Twin Jet 82 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
15.05.202518:50 | Twin Jet 88 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
12.05.202508:20 | Twin Jet 82 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
05.05.202508:20 | Twin Jet 82 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
05.05.202506:50 | Twin Jet 81 | Le Puy (LPY) Paris (ORY) | delayed | Claim Refund |
28.04.202508:20 | Twin Jet 82 | Paris (ORY) Le Puy (LPY) | delayed | Claim Refund |
28.04.202506:50 | Twin Jet 81 | Le Puy (LPY) Paris (ORY) | delayed | Claim Refund |
