Dealing with flight issues can be quite upsetting. However, the positive thing is that the European Union has laws to help travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s smart to know about these regulations. They can be useful if your flight goes off course.
These protections are known as air passenger rights, which are legal entitlements under EU law that safeguard travelers in cases of flight cancellations, delays, and overbookings.
Being aware of your options can make dealing with travel issues less stressful. While it won’t get you to your destination quicker, it can help you feel less stressed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks;
- A hotel room if you’re stranded overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund;
- An alternative flight;
- Compensation to make up for the trouble.
Remember to ask airline workers about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Sky Alps Flight Delay Compensation
Flight delays from Sky Alps can be really annoying. However there’s a silver lining: if you’re delayed for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What counts is when you land, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A short flight won’t get you as much money as a longer flight, even if they’re both delayed equally.
Want to know exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Sky Alps delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Sky Alps Flight Cancellation Compensation
The European Union has laws to help you if your flight gets cancelled. Here’s what you should know:
If your flight gets cancelled less than two weeks before your planned travel date, you could be eligible for compensation up to €600. But keep in mind – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board an alternative flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.
Your potential compensation depends on a couple of points:
- The length of your flight
- How late you arrive
Therefore, even if you arrive later than planned, you could still be eligible for compensation.
Look at the table below to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Sky Alps
It’s important to know how to claim the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do:
- Complete our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will strive to get you your compensation. You only pay us if we win your case.
Don’t forget that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational reasons or mechanical problems, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you have a right to compensation.
Which Sky Alps Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They apply to all flights departing from an airport in an EU member state and to all flights arriving at an airport in an EU member state when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also include airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline to, from, or within Europe, you probably have these rights. It’s important to know about these laws – they exist to support you if problems occur with your flight. They ensure you’re not stranded when your trip arrangements don’t work out.
When You Are Not Entitled to Compensation
Sky Alps isn’t necessarily responsible when flights are delayed or cancelled. Occasionally, things happen that the airline has no control over, like severe weather conditions or unexpected problems.
For example, if there’s an abrupt major weather event, an urgent situation at the airport, or a strike by air traffic controllers, Sky Alps cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these things happen, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties arise. However, Sky Alps must prove that the delay or cancellation was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
09.11.202517:30 | Swiss Global Air Lines 1919 | Rome (FCO) Crotone (CRV) | Delayed | Claim Refund |
08.11.202517:30 | Swiss Global Air Lines 1919 | Rome (FCO) Crotone (CRV) | Delayed | Claim Refund |
08.11.202512:30 | Swiss Global Air Lines 1953 | Dusseldorf (DUS) Bolzano (BZO) | Delayed | Claim Refund |
07.11.202517:30 | Swiss Global Air Lines 1919 | Rome (FCO) Crotone (CRV) | Delayed | Claim Refund |
05.11.202516:55 | Swiss Global Air Lines 1933 | London (LGW) Bolzano (BZO) | Delayed | Claim Refund |
03.11.202514:35 | Swiss Global Air Lines 701 | Innsbruck (INN) Bolzano (BZO) | Delayed | Claim Refund |
02.11.202516:35 | Swiss Global Air Lines 1950 | Bolzano (BZO) Berlin (BER) | Delayed | Claim Refund |
31.10.202516:35 | Swiss Global Air Lines 1950 | Bolzano (BZO) Berlin (BER) | Delayed | Claim Refund |
30.10.202517:30 | Swiss Global Air Lines 1919 | Rome (FCO) Crotone (CRV) | Delayed | Claim Refund |
30.10.202512:30 | Swiss Global Air Lines 1953 | Dusseldorf (DUS) Bolzano (BZO) | Delayed | Claim Refund |
29.10.202516:55 | Swiss Global Air Lines 1933 | London (LGW) Bolzano (BZO) | Delayed | Claim Refund |
28.10.202514:25 | Swiss Global Air Lines 1954 | Bolzano (BZO) Hamburg (HAM) | Delayed | Claim Refund |
26.10.202518:30 | Swiss Global Air Lines 2302 | Trapani (TPS) Bolzano (BZO) | Delayed | Claim Refund |
26.10.202517:30 | Swiss Global Air Lines 1919 | Rome (FCO) Crotone (CRV) | Delayed | Claim Refund |
26.10.202512:05 | Swiss Global Air Lines 1981 | Hanover (HAJ) Bolzano (BZO) | Delayed | Claim Refund |
26.10.202509:40 | Swiss Global Air Lines 1980 | Bolzano (BZO) Hanover (HAJ) | Delayed | Claim Refund |
26.10.202509:00 | Swiss Global Air Lines 1927 | Rome (FCO) Ancona (AOI) | Delayed | Claim Refund |
25.10.202517:10 | Swiss Global Air Lines 1952 | Bolzano (BZO) Dusseldorf (DUS) | Delayed | Claim Refund |
24.10.202508:45 | Swiss Global Air Lines 1950 | Bolzano (BZO) Berlin (BER) | Delayed | Claim Refund |
08.10.202520:00 | Swiss Global Air Lines 1953 | Dusseldorf (DUS) Bolzano (BZO) | Delayed | Claim Refund |
07.10.202516:15 | Swiss Global Air Lines 1955 | Hamburg (HAM) Bolzano (BZO) | Delayed | Claim Refund |
06.10.202517:20 | Swiss Global Air Lines 715 | Rome (FCO) Bolzano (BZO) | Delayed | Claim Refund |
05.10.202516:55 | Swiss Global Air Lines 1950 | Bolzano (BZO) Berlin (BER) | Delayed | Claim Refund |
04.10.202517:45 | Swiss Global Air Lines 2104 | Bolzano (BZO) Zurich (ZRH) | Delayed | Claim Refund |
04.10.202516:15 | Swiss Global Air Lines 1911 | Cagliari (CAG) Bolzano (BZO) | Delayed | Claim Refund |
04.10.202514:25 | Swiss Global Air Lines 1955 | Hamburg (HAM) Bolzano (BZO) | Delayed | Claim Refund |
01.10.202513:45 | Swiss Global Air Lines 2102 | Bucharest (BBU) Bolzano (BZO) | Delayed | Claim Refund |
26.09.202509:20 | Swiss Global Air Lines 782 | Bolzano (BZO) Rome (FCO) | Delayed | Claim Refund |
25.09.202519:30 | Swiss Global Air Lines 751 | Rome (FCO) Bolzano (BZO) | Delayed | Claim Refund |
25.09.202510:00 | Swiss Global Air Lines 2301 | Karlsruhe (FKB) Pula (PUY) | Delayed | Claim Refund |
25.09.202510:00 | Swiss Global Air Lines 1927 | Rome (FCO) Ancona (AOI) | Cancelled | Claim Refund |
25.09.202508:00 | Swiss Global Air Lines 715 | Ancona (AOI) Bolzano (BZO) | Delayed | Claim Refund |
25.09.202507:45 | Swiss Global Air Lines 2101 | Bolzano (BZO) Karlsruhe (FKB) | Delayed | Claim Refund |
