Passengers of Tradewind Aviation who have experienced a flight cancellation or delay have a legal right to compensation. Under EU 261/2004, airlines must compensate passengers when there is a significant disruption. Here, we will look at your rights and the actions you should follow to get the compensation you are entitled to from the airline.
Tradewind Aviation Flight Delay or Cancellation Compensation
Before claiming the Tradewind Aviation compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of flight cancellation or delay.
Tradewind Aviation Compensation for Flight Delay
In line with UK and EU regulations, passengers may be entitled to up to €600 in compensation per person if their flight arrives late. It’s crucial to note that this flight delay compensation is calculated using the flight’s landing time, not the departure time, so the key to your claim is the actual time you reach your final destination.
Let’s take a look at how much compensation you could be eligible for if your flight is delayed. The amount of compensation depends on several factors, including the duration of the delay and the route length of your flight:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Be aware you might not receive compensation for every flight delay. Tradewind Aviation is not obliged to pay compensation when extraordinary circumstances they cannot control occur. This includes severe weather conditions, airport issues, or air traffic controller strikes. In these instances, you will usually not be compensated as it is not the airline’s fault.
Tradewind Aviation Compensation for Flight Cancellation
European Union Regulation 261/2004 states that airlines have to notify passengers of flight cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, depending on the flight distance. Nonetheless, if the airline provides you with an alternate flight, it may avoid compensation for the cancelled flight if the following conditions are met:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting another flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The compensation amount is determined based on two criteria: the flight distance and the duration of the delay, in line with the table below:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Tradewind Aviation doesn’t have to compensate you if they provide an alternative flight that departs and arrives near the same time as your original flight. Also, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline staff goes on strike.
Are Tradewind Aviation Flights Covered By EU 261/2004?
European Union Regulation 261 applies to all flights departing from EU airports. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Tradewind Aviation isn’t a European airline. Therefore, they aren’t required to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
Itinerary | Covered by EU 261 |
Flights departing from EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Tradewind Aviation
If your travel plans have been affected by a flight cancellation or delay with Tradewind Aviation, it’s essential to understand that you might be entitled to compensation under EU laws. This is why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Complete our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will make every effort to get you your compensation. You are only charged if we win your case.
These steps will help you file your claim quickly and increase your chances of getting the compensation you’re owed. You may have plenty of time after your flight to make a claim, but it’s best to file it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Tradewind Aviation goes the additional mile to support passengers during travel interruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions happen, Tradewind Aviation is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:
- Meals and Refreshments: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Tradewind Aviation offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Tradewind Aviation arranges hotel room accommodation. This includes transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airport staff at the airport for instant assistance.
Rebooking and Refunds
When Tradewind Aviation cancels a flight, passengers have the option to receive a full refund or rebook on another flight. This flexibility is essential for minimizing travel inconveniences and supporting passengers to manage unforeseen circumstances effectively.
- Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your journey, Tradewind Aviation will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Tradewind Aviation will arrange accommodation and transfers as needed. Additionally, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s essential to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking includes connecting flights, Tradewind Aviation shall help in rebooking your entire journey, not just the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to ensure this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
30.03.202515:30 | Tradewind Aviation 436 | Bridgeport (BDR) Westchester County (HPN) | delayed | Refunds |
30.03.202513:30 | Tradewind Aviation 202 | Bridgeport (BDR) Westchester County (HPN) | delayed | Refunds |
30.03.202513:15 | Tradewind Aviation 835 | El Catey (AZS) Puerto Rico (SIG) | delayed | Refunds |
22.03.202517:45 | Tradewind Aviation 672 | Antigua (ANU) Anguilla (AXA) | delayed | Refunds |
19.03.202518:35 | Tradewind Aviation | Phoenix (PHX) Show Low (SOW) | delayed | Refunds |
17.03.202514:05 | Tradewind Aviation 336 | San Juan (SJU) La Romana (LRM) | delayed | Refunds |
14.03.202517:00 | Tradewind Aviation 732 | San Juan (SJU) La Romana (LRM) | delayed | Refunds |
12.03.202518:00 | Tradewind Aviation | Phoenix (FLG) Show Low (SOW) | delayed | Refunds |
12.03.202517:20 | Tradewind Aviation 905 | Spanish Town (VIJ) San Juan (SJU) | delayed | Refunds |
12.03.202516:15 | Tradewind Aviation 904 | San Juan (SJU) Spanish Town (VIJ) | delayed | Refunds |
12.03.202503:55 | Tradewind Aviation | Albuquerque (ABQ) Show Low (SOW) | delayed | Refunds |
09.03.202517:00 | Tradewind Aviation 856 | La Romana (LRM) Puerto Rico (SIG) | delayed | Refunds |