Passengers of Spirit Airlines who have faced a flight delay or cancellation are legally entitled to compensation. Under EU Regulation 261/2004, airlines must compensate passengers if there’s a significant disruption. Here, we’ll examine your rights and the actions you should follow to receive the compensation you deserve from the airline. Spirit Airlines Flight Delay or Cancellation Compensation Before claiming the Spirit Airlines compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of flight cancellation or delay. Spirit Airlines Compensation for Flight Delay According to UK and EU regulations, passengers may be entitled to up to €600 in compensation per person if their flight is delayed. It’s important to note, that this delay compensation depends on the flight’s arrival time, not the departure time, so the key to your claim hinges on the actual time you arrive at your destination airport. Let’s take a look at how much compensation you may receive if your flight is delayed. The amount of compensation depends on various criteria, such as the duration of the delay and the route length of your flight: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km Be aware you may not always receive compensation for every flight delay. Spirit Airlines is not obliged to provide compensation when extraordinary circumstances they cannot control happen. This includes bad weather, airport issues, or air traffic controller strikes. In such situations, you will generally not be given compensation as it is not the airline’s fault. Spirit Airlines Compensation for Flight Cancellation EU Regulation 261/2004 states that airlines are required to notify passengers of cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you could qualify for compensation of €250-600 per passenger, depending on the flight distance. Nonetheless, if the airline provides you with an alternate flight, it could potentially avoid compensation for the cancelled flight if the following conditions are met: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight Even when accepting a different flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The amount of compensation is calculated according to two factors: the flight distance and the duration of the delay, in line with the table provided below: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km Spirit Airlines doesn’t have to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Moreover, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike. Are Spirit Airlines Flights Covered By EU 261/2004? European Union Regulation 261 applies to all flights departing from European Union airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from European Union member states as well as Iceland, Norway, and Switzerland. However, Spirit Airlines isn’t a European airline. Consequently, they are not obliged to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU. ItineraryCovered by EU 261Flights departing from EU airports✔️ YesFlights arriving at EU airports❌ No How to Claim Compensation from Spirit Airlines If your travel plans have been affected by a flight delay or cancellation with Spirit Airlines, it’s important to be aware that you might be entitled to compensation under EU regulations. For this reason, it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do: Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will make every effort to get you your compensation. You only pay us if we win your case. These steps will help you file your claim quickly and improve your chances of getting the compensation you’re owed. You may have plenty of time after your flight to make a claim, but it’s best to complete it as soon as you can while you still remember all the details. What You Can Get Besides EU Flight Compensation Spirit Airlines goes the extra mile to support passengers during travel interruptions by offering services that complement flight compensation. Right to Care When flight disruptions happen, Spirit Airlines is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include: Food and Drinks: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks. Communication: Spirit Airlines offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts. Accommodation: If the delay extends for the night or requires an additional stay, Spirit Airlines provides hotel room accommodation. This covers transportation between the airport and the hotel. Special Assistance: Extra care is given to passengers with reduced mobility or special needs. To access these services, you can simply approach airline staff at the airport for instant assistance. Rebooking and Refunds When Spirit Airlines cancels a flight, passengers can choose to get a full refund or rebook on a different flight. This flexibility is crucial for minimizing travel interruptions and helping passengers to handle unforeseen circumstances successfully. Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance. Rebooking: if you choose to continue your trip, Spirit Airlines will provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Spirit Airlines shall arrange accommodation and transfers as necessary. Furthermore, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option. It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Furthermore, if your booking includes connecting flights, Spirit Airlines shall help in rebooking your entire journey, not just the cancelled segment. Whether opting for a refund or arranging a new flight, the procedures are designed to ensure this process as easy as possible, understanding the stress and inconvenience caused by cancellations.