Passengers of Grant Aviation who have experienced a delayed or cancelled flight are legally entitled to compensation. According to EU 261, airlines must compensate passengers if there’s a significant disruption. In this article, we’ll examine your rights and the steps you should follow to obtain the compensation you have a right to from the airline. Grant Aviation Flight Delay or Cancellation Compensation Before claiming the Grant Aviation compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation. Grant Aviation Compensation for Flight Delay In line with UK and EU laws, passengers can receive up to €600 in compensation per person if their flight is delayed. It’s important to note, that this delay compensation depends on the flight’s landing time, not the departure time, so the key to your claim relies on the actual time you land at your final destination. Here’s an overview of how much compensation you may receive if your flight is delayed. The amount of compensation is determined by various criteria, such as the duration of the delay and the route length of your flight: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km Remember you may not always receive compensation for every flight delay. Grant Aviation is not obliged to compensate passengers when extraordinary circumstances they cannot control happen. This includes severe weather conditions, problems at the airport, or a strike by air traffic controllers. In these cases, you will usually not be given compensation as it is not the airline’s fault. Grant Aviation Compensation for Flight Cancellation EU 261 states that airlines are required to notify passengers of cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you could qualify for compensation of €250-600 per passenger, depending on the distance of the flight. However, if the airline provides you with an alternate flight, it could potentially avoid compensation for the cancelled flight if the following conditions are met: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight When accepting a different flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The amount of compensation is determined based on two criteria: the flight distance and the length of the delay, according to the table provided below: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km Grant Aviation is not obliged to compensate you if they provide an alternative flight that departs and arrives around the same time as your original flight. Additionally, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline staff goes on strike. Are Grant Aviation Flights Covered By EU 261/2004? European Union Regulation 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland. However, Grant Aviation is not a European airline. Consequently, they don’t have to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU. ItineraryCovered by EU 261Flights departing from EU airports✔️ YesFlights arriving at EU airports❌ No How to Claim Compensation from Grant Aviation If your travel plans have been affected by a flight cancellation or delay with Grant Aviation, it’s essential to know that you might be entitled to compensation under EU regulations. This is why it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do: Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced. Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will do our best to get you your compensation. You only incur a fee if we win your case. These steps will help you file your claim quickly and improve your chances of getting the compensation you’re entitled to. There may be plenty of time after your flight to make a claim, but it’s best to file it as soon as you can while you still remember all the details. What You Can Get Besides EU Flight Compensation Grant Aviation goes the additional mile to support passengers during travel interruptions by providing services that complement flight compensation. Right to Care When flight disruptions occur, Grant Aviation is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include: Food and Drinks: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks. Communication: Grant Aviation offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts. Accommodation: If the delay extends for the night or requires an additional stay, Grant Aviation arranges hotel accommodation. This covers transportation to and from the airport and the hotel. Special Assistance: Extra care is given to passengers with reduced mobility or special needs. To access these services, you can simply approach airline staff at the airport for immediate assistance. Rebooking and Refunds When Grant Aviation cancels a flight, passengers can choose to receive a full refund or rebook on an alternative flight. This flexibility is essential for minimizing travel inconveniences and supporting passengers to manage unforeseen circumstances effectively. Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance. Rebooking: if you choose to continue your trip, Grant Aviation shall provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Grant Aviation shall arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option. It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Furthermore, if your booking involves connecting flights, Grant Aviation will assist in rebooking your entire journey, not only the cancelled segment. Whether opting for a refund or arranging a new flight, the procedures are designed to ensure this process as easy as possible, understanding the stress and inconvenience caused by cancellations.