Dealing with flight problems can be quite upsetting. However, the good news is that the European Union has laws to help travelers when things don’t go as planned. If you’re flying in the EU, it’s smart to be aware of these regulations. They can come in handy if your flight is disrupted.
Knowing what you’re entitled to can make dealing with travel problems less stressful. While it won’t speed up your journey, it can make you more relaxed when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also get:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Remember to inquire with airline staff about these entitlements if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.
TAP Air Portugal Flight Delay Compensation
Delays with flights from TAP Air Portugal can be really annoying. However there’s a bright side: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could get up to €600 per person. What counts is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
Your compensation depends on your flight distance. A short flight won’t be compensated as highly as a longer flight, even if they’re both delayed for the same duration.
Want to know exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
TAP Air Portugal Flight Cancellation Compensation
The EU has laws to protect you if your flight is cancelled. Here’s what you should know:
In the event of a flight cancellation less than two weeks before you’re supposed to leave, you could be eligible for compensation as much as €600. However, there’s a condition – the airline doesn’t have to pay if they can get you on another flight that doesn’t significantly disrupt your travel.
The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take an alternative flight from the airline, you’re still eligible for compensation. The key factor is your arrival time at your destination.
The amount you could receive is based on two things:
- How far you’re flying
- How late you arrive
As a result, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Refer to the table below to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from TAP Air Portugal
It’s important to be aware of how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Fill in our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws thoroughly and will do our best to get you your compensation. You only pay us if we win your case.
Remember that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed as a result of operational reasons or technical issues, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you qualify for compensation.
Which TAP Air Portugal Flights are Covered by EU261?
The air passenger protection regulations of the European Union are comprehensive in scope. They apply to every flight leaving an airport in an EU member state and any flight coming into an airport within an EU country if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, within, or from Europe, you most likely have these rights. It’s important to know about these laws – they’re in place to help you if problems occur with your flight. They make sure you’re not left on your own when your travel plans go awry.
When You Are Not Entitled to Compensation
TAP Air Portugal is not always at fault when flights are delayed or cancelled. Sometimes, things happen that the airline is powerless against, like really bad weather or unforeseen issues.
For example, if there’s a sudden storm, an urgent situation at the airport, or an air traffic control strike, TAP Air Portugal isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these things happen, you likely won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202518:45 | TAP Air Portugal 5136 | Sao Paulo (CNF) Ipatinga (IPN) | delayed | Refunds |
09.05.202517:45 | TAP Air Portugal 543 | Dusseldorf (DUS) Lisbon (LIS) | delayed | Refunds |
09.05.202517:40 | TAP Air Portugal 8446 | Zurich (ZRH) Budapest (BUD) | cancelled | Refunds |
09.05.202517:30 | TAP Air Portugal 7975 | Budapest (BUD) Munich (MUC) | delayed | Refunds |
09.05.202516:45 | TAP Air Portugal 7968 | Frankfurt (FRA) Budapest (BUD) | delayed | Refunds |
09.05.202515:50 | TAP Air Portugal 4079 | Sao Paulo (GRU) Ilheus (IOS) | delayed | Refunds |
09.05.202515:35 | TAP Air Portugal 7970 | Munich (MUC) Budapest (BUD) | delayed | Refunds |
09.05.202515:10 | TAP Air Portugal 7460 | Brussels (BRU) Budapest (BUD) | delayed | Refunds |
09.05.202514:20 | TAP Air Portugal 7973 | Budapest (BUD) Frankfurt (FRA) | delayed | Refunds |
09.05.202513:20 | TAP Air Portugal 7077 | Warsaw (WAW) Krakow (KRK) | delayed | Refunds |
09.05.202513:20 | TAP Air Portugal 7989 | Zagreb (ZAG) Munich (MUC) | delayed | Refunds |
09.05.202512:50 | TAP Air Portugal 7994 | Frankfurt (FRA) Zagreb (ZAG) | delayed | Refunds |
09.05.202512:35 | TAP Air Portugal 6627 | Porto (OPO) Ponta Delgada (PDL) | delayed | Refunds |
09.05.202512:00 | TAP Air Portugal 7012 | Cairo (CAI) Barcelona (BCN) | delayed | Refunds |
09.05.202512:00 | TAP Air Portugal 7425 | Barcelona (BCN) Athens (ATH) | delayed | Refunds |
09.05.202511:45 | TAP Air Portugal 1453 | Marrakech (RAK) Lisbon (LIS) | delayed | Refunds |
09.05.202511:38 | TAP Air Portugal 4478 | Seattle (SEA) Boston (BOS) | delayed | Refunds |
09.05.202511:30 | TAP Air Portugal 7988 | Munich (MUC) Zagreb (ZAG) | delayed | Refunds |
09.05.202511:20 | TAP Air Portugal 1032 | Lisbon (LIS) Barcelona (BCN) | delayed | Refunds |
09.05.202509:50 | TAP Air Portugal 6620 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Refunds |
09.05.202509:15 | TAP Air Portugal 6856 | Zagreb (ZAG) Zurich (ZRH) | delayed | Refunds |
09.05.202509:00 | TAP Air Portugal 1541 | Lisbon (LIS) Praia (RAI) | delayed | Refunds |
09.05.202508:55 | TAP Air Portugal 7446 | Athens (ATH) Barcelona (BCN) | delayed | Refunds |
09.05.202508:55 | TAP Air Portugal 1452 | Lisbon (LIS) Marrakech (RAK) | delayed | Refunds |
09.05.202508:20 | TAP Air Portugal 6628 | Ponta Delgada (PDL) Porto (OPO) | delayed | Refunds |
09.05.202508:00 | TAP Air Portugal 4228 | Sao Paulo (GIG) Navegantes (NVT) | delayed | Refunds |
09.05.202507:45 | TAP Air Portugal 1030 | Lisbon (LIS) Barcelona (BCN) | delayed | Refunds |
09.05.202507:25 | TAP Air Portugal 6470 | Ponta Delgada (PDL) Rome (MXP) | delayed | Refunds |
09.05.202506:00 | TAP Air Portugal 6617 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Refunds |
09.05.202502:50 | TAP Air Portugal 8325 | Beijing (PEK) Barcelona (BCN) | delayed | Refunds |
08.05.202522:00 | TAP Air Portugal 6625 | Lisbon (LIS) Ponta Delgada (PDL) | cancelled | Refunds |
08.05.202521:30 | TAP Air Portugal 6588 | Montreal (YUL) Ponta Delgada (PDL) | delayed | Refunds |
08.05.202521:15 | TAP Air Portugal 6470 | Boston (BOS) Ponta Delgada (PDL) | delayed | Refunds |
08.05.202520:45 | TAP Air Portugal 6572 | Toronto (YYZ) Ponta Delgada (PDL) | delayed | Refunds |
08.05.202519:10 | TAP Air Portugal 8560 | Newark (EWR) Seattle (SEA) | delayed | Refunds |
08.05.202518:45 | TAP Air Portugal 6385 | Mexico City (MEX) Barcelona (BCN) | delayed | Refunds |
08.05.202513:20 | TAP Air Portugal 7077 | Warsaw (WAW) Krakow (KRK) | delayed | Refunds |
08.05.202509:45 | TAP Air Portugal 7090 | Budapest (BUD) Warsaw (WAW) | delayed | Refunds |
08.05.202509:30 | TAP Air Portugal 8199 | Budapest (BUD) Zurich (ZRH) | delayed | Refunds |
07.05.202520:45 | TAP Air Portugal 6654 | Toronto (YYZ) Ponta Delgada (PDL) | delayed | Refunds |
07.05.202515:45 | TAP Air Portugal 1527 | Accra (ACC) Sao Tome Island (TMS) | delayed | Refunds |
07.05.202515:00 | TAP Air Portugal 5013 | Altamira (ATM) Belem (BEL) | delayed | Refunds |
07.05.202511:50 | TAP Air Portugal 641 | Brussels (BRU) Lisbon (LIS) | delayed | Refunds |
07.05.202511:31 | TAP Air Portugal 8565 | Tampa (TPA) Newark (EWR) | delayed | Refunds |
07.05.202510:30 | TAP Air Portugal 6781 | Brussels (BRU) Porto (OPO) | delayed | Refunds |
07.05.202508:15 | TAP Air Portugal 1859 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Refunds |
07.05.202507:25 | TAP Air Portugal 6470 | Ponta Delgada (PDL) Rome (MXP) | delayed | Refunds |
06.05.202523:55 | TAP Air Portugal 8424 | Singapore (SIN) London (LGW) | delayed | Refunds |
06.05.202522:10 | TAP Air Portugal 5398 | Recife (REC) Vitoria (VIX) | delayed | Refunds |
06.05.202521:15 | TAP Air Portugal 6470 | Boston (BOS) Ponta Delgada (PDL) | delayed | Refunds |
06.05.202520:55 | TAP Air Portugal 6558 | New York (JFK) Ponta Delgada (PDL) | delayed | Refunds |
06.05.202520:45 | TAP Air Portugal 6572 | Toronto (YYZ) Ponta Delgada (PDL) | delayed | Refunds |
06.05.202519:45 | TAP Air Portugal 4046 | Sao Paulo (GIG) Vitoria (VIX) | delayed | Refunds |
06.05.202518:45 | TAP Air Portugal 5136 | Sao Paulo (CNF) Ipatinga (IPN) | delayed | Refunds |
06.05.202514:55 | TAP Air Portugal 7645 | Stuttgart (STR) Frankfurt (FRA) | delayed | Refunds |
06.05.202514:25 | TAP Air Portugal 6509 | Paris (CDG) Ponta Delgada (PDL) | delayed | Refunds |
06.05.202508:40 | TAP Air Portugal 1477 | Lisbon (LIS) Bissau (OXB) | delayed | Refunds |
05.05.202522:15 | TAP Air Portugal 7978 | Frankfurt (FRA) Budapest (BUD) | delayed | Refunds |
05.05.202521:50 | TAP Air Portugal 7240 | Rome (FCO) Bari (BRI) | delayed | Refunds |
05.05.202521:30 | TAP Air Portugal 6588 | Montreal (YUL) Ponta Delgada (PDL) | delayed | Refunds |
05.05.202521:25 | TAP Air Portugal 8987 | Brussels (BRU) Addis Ababa (ADD) | delayed | Refunds |
05.05.202521:00 | TAP Air Portugal 7464 | Brussels (BRU) Gothenburg (GOT) | delayed | Refunds |
05.05.202520:45 | TAP Air Portugal 6514 | Toronto (YYZ) Ponta Delgada (PDL) | delayed | Refunds |
05.05.202520:10 | TAP Air Portugal 646 | Lisbon (LIS) Brussels (BRU) | delayed | Refunds |
05.05.202519:55 | TAP Air Portugal 6766 | Lisbon (LIS) Brussels (BRU) | delayed | Refunds |
05.05.202518:20 | TAP Air Portugal 7483 | Gothenburg (GOT) Brussels (BRU) | delayed | Refunds |
05.05.202518:10 | TAP Air Portugal 6418 | Berlin (BER) Tallinn (TLL) | delayed | Refunds |
05.05.202518:05 | TAP Air Portugal 8799 | Berlin (BER) Helsinki (HEL) | cancelled | Refunds |
05.05.202517:50 | TAP Air Portugal 7791 | Berlin (BER) Munich (MUC) | delayed | Refunds |
05.05.202516:50 | TAP Air Portugal 6768 | Porto (OPO) Brussels (BRU) | delayed | Refunds |
05.05.202516:20 | TAP Air Portugal 644 | Lisbon (LIS) Brussels (BRU) | delayed | Refunds |
05.05.202516:00 | TAP Air Portugal 7714 | Munich (MUC) Berlin (BER) | delayed | Refunds |
05.05.202515:50 | TAP Air Portugal 4079 | Sao Paulo (GRU) Ilheus (IOS) | delayed | Refunds |
05.05.202515:25 | TAP Air Portugal 6408 | Berlin (BER) Riga (RIX) | delayed | Refunds |
05.05.202515:15 | TAP Air Portugal 1324 | Lisbon (LIS) Dublin (DUB) | delayed | Refunds |
05.05.202514:20 | TAP Air Portugal 7973 | Budapest (BUD) Frankfurt (FRA) | delayed | Refunds |
05.05.202514:00 | TAP Air Portugal 6407 | Riga (RIX) Berlin (BER) | delayed | Refunds |
05.05.202513:20 | TAP Air Portugal 7230 | Rome (FCO) Trieste (TRS) | delayed | Refunds |
05.05.202513:05 | TAP Air Portugal 531 | Berlin (BER) Lisbon (LIS) | delayed | Refunds |
05.05.202512:55 | TAP Air Portugal 5540 | Oslo (OSL) Bodo (BOO) | delayed | Refunds |
05.05.202512:55 | TAP Air Portugal 6780 | Porto (OPO) Brussels (BRU) | delayed | Refunds |
05.05.202512:10 | TAP Air Portugal 6784 | Faro (FAO) Brussels (BRU) | delayed | Refunds |
05.05.202512:05 | TAP Air Portugal 6774 | Lisbon (LIS) Brussels (BRU) | delayed | Refunds |
05.05.202512:00 | TAP Air Portugal 7966 | Frankfurt (FRA) Budapest (BUD) | delayed | Refunds |
05.05.202511:55 | TAP Air Portugal 7742 | Munich (MUC) Bremen (BRE) | delayed | Refunds |
05.05.202511:25 | TAP Air Portugal 7980 | Munich (MUC) Budapest (BUD) | delayed | Refunds |
05.05.202511:25 | TAP Air Portugal 7253 | Brindisi (BDS) Rome (FCO) | delayed | Refunds |
05.05.202511:15 | TAP Air Portugal 8712 | Budapest (BUD) Vienna (VIE) | delayed | Refunds |
05.05.202511:07 | TAP Air Portugal 8511 | Boston (BOS) Newark (EWR) | cancelled | Refunds |
05.05.202510:16 | TAP Air Portugal 4352 | Philadelphia (PHL) Boston (BOS) | delayed | Refunds |
05.05.202510:15 | TAP Air Portugal 6723 | Budapest (BUD) Munich (MUC) | delayed | Refunds |
05.05.202510:05 | TAP Air Portugal 57 | Lisbon (LIS) Brasilia (BSB) | delayed | Refunds |
05.05.202509:35 | TAP Air Portugal 5311 | Sao Paulo (SDU) Sao Paulo (CNF) | delayed | Refunds |
05.05.202509:30 | TAP Air Portugal 8199 | Budapest (BUD) Zurich (ZRH) | delayed | Refunds |
05.05.202509:30 | TAP Air Portugal 8513 | Boston (BOS) Newark (EWR) | cancelled | Refunds |
05.05.202509:25 | TAP Air Portugal 7969 | Budapest (BUD) Frankfurt (FRA) | delayed | Refunds |
05.05.202509:25 | TAP Air Portugal 7745 | Bremen (BRE) Munich (MUC) | delayed | Refunds |
05.05.202508:50 | TAP Air Portugal 4113 | Brasilia (BSB) Fortaleza (FOR) | delayed | Refunds |
05.05.202508:35 | TAP Air Portugal 4033 | Brasilia (BSB) Sao Paulo (CNF) | delayed | Refunds |
05.05.202508:30 | TAP Air Portugal 540 | Lisbon (LIS) Dusseldorf (DUS) | delayed | Refunds |
