Handling flight problems can be really frustrating. However, the bright side is that the European Union has laws to help travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s wise to be aware of these protections. They can come in handy if your flight is disrupted.
Knowing what you’re entitled to can make handling travel complications a lot simpler. While it won’t speed up your journey, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Remember to ask airline staff about these things if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
TAP Air Portugal Flight Delay Compensation
Travel setbacks from TAP Air Portugal can be really annoying. However there’s a silver lining: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could be eligible for up to €600 per person. What counts is when you land, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A brief trip won’t be compensated as highly as a long one, even if they’re both delayed the same amount of time.
Interested in learning exactly how much you could get? Check out the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
TAP Air Portugal Flight Cancellation Compensation
The European Union has regulations to help you in case of flight cancellation. Here’s the important information:
If your flight is cancelled within two weeks of your planned travel date, you may be entitled to compensation of up to €600. But there’s a catch – the airline can avoid paying if they can get you on another flight that aligns closely with your original schedule.
The airline can avoid paying you if they offer you a new flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you can still receive compensation. What matters most is when you reach your final destination.
How much money you might get depends on a couple of points:
- The length of your flight
- The delay in your arrival
As a result, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Look at the following table to understand better:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from TAP Air Portugal
It’s crucial to understand how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will make every effort to get you your compensation. You only pay us if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed due to operational reasons or technical issues, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you have a right to compensation.
Which TAP Air Portugal Flights are Covered by EU261?
The EU’s air passenger protection laws are comprehensive in scope. They cover all flights departing from an airport within an EU country and every flight landing at an airport within an EU country when an EU-based airline operates the flight.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline to, within, or from Europe, you likely have these rights. It’s good to know about these regulations – they’re in place to help you if something goes wrong with your flight. They ensure you’re not left on your own when your travel plans go awry.
When You Are Not Entitled to Compensation
TAP Air Portugal is not always responsible when flights are delayed or cancelled. Sometimes, events occur that the airline can’t control, like extreme weather or unforeseen issues.
For instance, if there’s a sudden storm, an airport emergency, or a strike by air traffic controllers, TAP Air Portugal cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Flight number | Route | Status | Compensation |
---|---|---|---|---|
11.07.202516:50 | TAP Air Portugal 7434 | Athens (ATH) Rome (MXP) | Delayed | Claim Refund |
11.07.202516:35 | TAP Air Portugal 7418 | Athens (ATH) Venice (VCE) | Delayed | Claim Refund |
11.07.202512:35 | TAP Air Portugal 6619 | Lisbon (LIS) Ponta Delgada (PDL) | Delayed | Claim Refund |
11.07.202512:05 | TAP Air Portugal 1861 | Lisbon (LIS) Ponta Delgada (PDL) | Delayed | Claim Refund |
11.07.202508:15 | TAP Air Portugal 1859 | Lisbon (LIS) Ponta Delgada (PDL) | Delayed | Claim Refund |
11.07.202507:50 | TAP Air Portugal 6492 | Ponta Delgada (PDL) Barcelona (BCN) | Delayed | Claim Refund |
11.07.202507:25 | TAP Air Portugal 6470 | Ponta Delgada (PDL) Rome (MXP) | Delayed | Claim Refund |
11.07.202507:15 | TAP Air Portugal 4395 | Boston (BOS) Seattle (SEA) | Delayed | Claim Refund |
11.07.202506:05 | TAP Air Portugal 7651 | Stuttgart (STR) Frankfurt (FRA) | Delayed | Claim Refund |
11.07.202501:30 | TAP Air Portugal 6565 | Praia (RAI) Ponta Delgada (PDL) | Delayed | Claim Refund |
10.07.202522:00 | TAP Air Portugal 8456 | Zurich (ZRH) Bucharest (OTP) | Delayed | Claim Refund |
10.07.202521:20 | TAP Air Portugal 8184 | Zurich (ZRH) Athens (ATH) | Delayed | Claim Refund |
10.07.202520:55 | TAP Air Portugal 6477 | New York (JFK) Ponta Delgada (PDL) | Delayed | Claim Refund |
10.07.202515:45 | TAP Air Portugal 4079 | Sao Paulo (GRU) Ilheus (IOS) | Delayed | Claim Refund |
10.07.202513:20 | TAP Air Portugal 7077 | Warsaw (WAW) Krakow (KRK) | Delayed | Claim Refund |
10.07.202511:43 | TAP Air Portugal 4478 | Seattle (SEA) Boston (BOS) | Cancelled | Claim Refund |
10.07.202510:50 | TAP Air Portugal 5512 | Stockholm (ARN) Kalmar (KLR) | Delayed | Claim Refund |
10.07.202508:15 | TAP Air Portugal 1859 | Lisbon (LIS) Ponta Delgada (PDL) | Delayed | Claim Refund |
09.07.202520:45 | TAP Air Portugal 6654 | Toronto (YYZ) Ponta Delgada (PDL) | Delayed | Claim Refund |
09.07.202514:20 | TAP Air Portugal 6471 | Rome (MXP) Ponta Delgada (PDL) | Delayed | Claim Refund |
09.07.202514:10 | TAP Air Portugal 6621 | Lisbon (LIS) Ponta Delgada (PDL) | Delayed | Claim Refund |
09.07.202514:10 | TAP Air Portugal 7197 | Catania (CTA) Rome (FCO) | Delayed | Claim Refund |
09.07.202513:30 | TAP Air Portugal 6021 | Recife (REC) Fernando De Noronha (FEN) | Delayed | Claim Refund |
09.07.202513:25 | TAP Air Portugal 6647 | Faro (FAO) Ponta Delgada (PDL) | Delayed | Claim Refund |
09.07.202513:20 | TAP Air Portugal 7989 | Zagreb (ZAG) Munich (MUC) | Delayed | Claim Refund |
09.07.202512:50 | TAP Air Portugal 7994 | Frankfurt (FRA) Zagreb (ZAG) | Delayed | Claim Refund |
09.07.202512:35 | TAP Air Portugal 6559 | Porto (OPO) Ponta Delgada (PDL) | Delayed | Claim Refund |
09.07.202511:50 | TAP Air Portugal 7742 | Munich (MUC) Bremen (BRE) | Delayed | Claim Refund |
09.07.202511:50 | TAP Air Portugal 1861 | Lisbon (LIS) Ponta Delgada (PDL) | Delayed | Claim Refund |
09.07.202509:50 | TAP Air Portugal 6620 | Ponta Delgada (PDL) Lisbon (LIS) | Delayed | Claim Refund |
09.07.202509:05 | TAP Air Portugal 6862 | Zagreb (ZAG) Frankfurt (FRA) | Delayed | Claim Refund |
09.07.202508:55 | TAP Air Portugal 4076 | Sao Paulo (GRU) Brasilia (BSB) | Delayed | Claim Refund |
09.07.202508:45 | TAP Air Portugal 5892 | Sao Paulo (GRU) Jijoca de Jericoacoara (JJD) | Delayed | Claim Refund |
09.07.202508:40 | TAP Air Portugal 4156 | Sao Paulo (GRU) Campo Grande (CGR) | Delayed | Claim Refund |
09.07.202508:40 | TAP Air Portugal 4118 | Sao Paulo (GRU) Porto Alegre (POA) | Delayed | Claim Refund |
09.07.202508:25 | TAP Air Portugal 4132 | Sao Paulo (GRU) Cuiaba (CGB) | Delayed | Claim Refund |
09.07.202508:25 | TAP Air Portugal 4067 | Sao Paulo (GRU) Fortaleza (FOR) | Delayed | Claim Refund |
09.07.202508:15 | TAP Air Portugal 4346 | West Palm Beach (PBI) New York (JFK) | Cancelled | Claim Refund |
09.07.202508:15 | TAP Air Portugal 1859 | Lisbon (LIS) Ponta Delgada (PDL) | Delayed | Claim Refund |
09.07.202508:10 | TAP Air Portugal 8294 | Toronto (YYZ) St Johns (YYT) | Cancelled | Claim Refund |
09.07.202507:30 | TAP Air Portugal 4306 | New York (JFK) Buffalo (BUF) | Cancelled | Claim Refund |
09.07.202506:50 | TAP Air Portugal 6886 | Zagreb (ZAG) Brussels (BRU) | Delayed | Claim Refund |
09.07.202505:00 | TAP Air Portugal 5181 | Sao Paulo (GRU) Recife (REC) | Delayed | Claim Refund |
09.07.202503:45 | TAP Air Portugal 6374 | Dubai (DXB) Bangkok (BKK) | Delayed | Claim Refund |
09.07.202503:30 | TAP Air Portugal 6746 | Dubai (DXB) Hanoi (HAN) | Delayed | Claim Refund |
09.07.202502:05 | TAP Air Portugal 4048 | Cuiaba (CGB) Sao Paulo (GRU) | Delayed | Claim Refund |
09.07.202501:20 | TAP Air Portugal 8986 | Addis Ababa (ADD) Brussels (BRU) | Delayed | Claim Refund |
08.07.202522:20 | TAP Air Portugal 7972 | Munich (MUC) Budapest (BUD) | Delayed | Claim Refund |
08.07.202522:15 | TAP Air Portugal 7978 | Frankfurt (FRA) Budapest (BUD) | Delayed | Claim Refund |
08.07.202522:10 | TAP Air Portugal 7992 | Frankfurt (FRA) Zagreb (ZAG) | Delayed | Claim Refund |
08.07.202522:05 | TAP Air Portugal 8989 | Frankfurt (FRA) Addis Ababa (ADD) | Delayed | Claim Refund |
08.07.202522:05 | TAP Air Portugal 5519 | Oslo (OSL) Kristiansand (KRS) | Delayed | Claim Refund |
08.07.202522:05 | TAP Air Portugal 7658 | Frankfurt (FRA) Stuttgart (STR) | Delayed | Claim Refund |
08.07.202521:40 | TAP Air Portugal 8707 | Vienna (VIE) Budapest (BUD) | Delayed | Claim Refund |
08.07.202521:30 | TAP Air Portugal 5727 | Brasilia (BSB) Macapa (MCP) | Delayed | Claim Refund |
08.07.202521:25 | TAP Air Portugal 8987 | Brussels (BRU) Addis Ababa (ADD) | Delayed | Claim Refund |
08.07.202521:25 | TAP Air Portugal 8188 | Zurich (ZRH) Lisbon (LIS) | Delayed | Claim Refund |
08.07.202521:05 | TAP Air Portugal 5234 | Sao Paulo (CNF) Sao Paulo (SDU) | Delayed | Claim Refund |
08.07.202520:45 | TAP Air Portugal 5726 | Brasilia (BSB) Curitiba (CWB) | Delayed | Claim Refund |
08.07.202520:45 | TAP Air Portugal 4009 | Brasilia (BSB) Porto Velho (PVH) | Delayed | Claim Refund |
08.07.202520:35 | TAP Air Portugal 5733 | Brasilia (BSB) Sao Paulo (CNF) | Delayed | Claim Refund |
08.07.202520:20 | TAP Air Portugal 5539 | Stockholm (ARN) Oslo (OSL) | Delayed | Claim Refund |
08.07.202520:10 | TAP Air Portugal 646 | Lisbon (LIS) Brussels (BRU) | Delayed | Claim Refund |
08.07.202520:00 | TAP Air Portugal 4353 | Newark (EWR) West Palm Beach (PBI) | Cancelled | Claim Refund |
08.07.202519:55 | TAP Air Portugal 6766 | Lisbon (LIS) Brussels (BRU) | Delayed | Claim Refund |
08.07.202519:40 | TAP Air Portugal 7542 | Frankfurt (FRA) Sofia (SOF) | Delayed | Claim Refund |
08.07.202519:15 | TAP Air Portugal 6432 | Zurich (ZRH) Riga (RIX) | Delayed | Claim Refund |
08.07.202518:55 | TAP Air Portugal 8573 | Detroit (DTW) Newark (EWR) | Cancelled | Claim Refund |
08.07.202518:45 | TAP Air Portugal 8718 | Zurich (ZRH) Vienna (VIE) | Delayed | Claim Refund |
08.07.202518:40 | TAP Air Portugal 934 | Lisbon (LIS) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202518:10 | TAP Air Portugal 8560 | Newark (EWR) Seattle (SEA) | Delayed | Claim Refund |
08.07.202518:05 | TAP Air Portugal 5694 | Sao Paulo (CNF) Brasilia (BSB) | Delayed | Claim Refund |
08.07.202517:50 | TAP Air Portugal 534 | Lisbon (LIS) Berlin (BER) | Delayed | Claim Refund |
08.07.202517:45 | TAP Air Portugal 564 | Lisbon (LIS) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202517:35 | TAP Air Portugal 563 | Hamburg (HAM) Lisbon (LIS) | Delayed | Claim Refund |
08.07.202517:35 | TAP Air Portugal 7236 | Rome (FCO) Bari (BRI) | Delayed | Claim Refund |
08.07.202517:25 | TAP Air Portugal 8206 | Zurich (ZRH) Belgrade (BEG) | Delayed | Claim Refund |
08.07.202517:10 | TAP Air Portugal 58 | Brasilia (BSB) Lisbon (LIS) | Delayed | Claim Refund |
08.07.202516:50 | TAP Air Portugal 7968 | Frankfurt (FRA) Budapest (BUD) | Delayed | Claim Refund |
08.07.202516:45 | TAP Air Portugal 5567 | Bodo (BOO) Oslo (OSL) | Delayed | Claim Refund |
08.07.202515:55 | TAP Air Portugal 7462 | Brussels (BRU) Gothenburg (GOT) | Delayed | Claim Refund |
08.07.202515:55 | TAP Air Portugal 5508 | Kristiansand (KRS) Oslo (OSL) | Delayed | Claim Refund |
08.07.202515:45 | TAP Air Portugal 4079 | Sao Paulo (GRU) Ilheus (IOS) | Delayed | Claim Refund |
08.07.202515:35 | TAP Air Portugal 7560 | Munich (MUC) Bucharest (OTP) | Delayed | Claim Refund |
08.07.202515:20 | TAP Air Portugal 7474 | Brussels (BRU) Oslo (OSL) | Delayed | Claim Refund |
08.07.202515:20 | TAP Air Portugal 7732 | Munich (MUC) Bremen (BRE) | Delayed | Claim Refund |
08.07.202515:00 | TAP Air Portugal 7052 | Rzeszow (RZE) Warsaw (WAW) | Delayed | Claim Refund |
08.07.202514:55 | TAP Air Portugal 8455 | Prague (PRG) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202514:55 | TAP Air Portugal 8197 | Budapest (BUD) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202514:50 | TAP Air Portugal 7065 | Warsaw (WAW) Bucharest (OTP) | Delayed | Claim Refund |
08.07.202514:45 | TAP Air Portugal 8453 | Belgrade (BEG) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202514:45 | TAP Air Portugal 8383 | Frankfurt (FRA) Bangkok (BKK) | Delayed | Claim Refund |
08.07.202514:35 | TAP Air Portugal 7552 | Frankfurt (FRA) Bucharest (OTP) | Delayed | Claim Refund |
08.07.202513:50 | TAP Air Portugal 5620 | Brussels (BRU) Reykjavik (KEF) | Delayed | Claim Refund |
08.07.202513:30 | TAP Air Portugal 6021 | Recife (REC) Fernando De Noronha (FEN) | Delayed | Claim Refund |
08.07.202513:30 | TAP Air Portugal 7610 | Frankfurt (FRA) Bucharest (OTP) | Delayed | Claim Refund |
08.07.202513:25 | TAP Air Portugal 932 | Lisbon (LIS) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202513:05 | TAP Air Portugal 1478 | Bissau (OXB) Lisbon (LIS) | Delayed | Claim Refund |
08.07.202513:00 | TAP Air Portugal 8788 | Warsaw (WAW) Helsinki (HEL) | Delayed | Claim Refund |
08.07.202512:55 | TAP Air Portugal 6780 | Porto (OPO) Brussels (BRU) | Delayed | Claim Refund |