Coping with flight issues can be quite upsetting. However, the positive thing is that the European Union has laws to help travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s smart to know about these regulations. They can help you out if your flight gets messed up. Understanding your rights can make managing travel issues much easier. While it won’t get you to your destination quicker, it can help you feel less stressed when things don’t go as planned. Passenger Rights under EU Regulation 261/2004 If your flight encounters issues in the EU, you’ll get aid. EU laws make sure airlines take care of their passengers when things go wrong. When flights are delayed or cancelled, airlines must offer you: Food and drinks Accommodation if you’re stranded overnight Transportation to and from the hotel Two free phone calls, emails, or faxes If you’re delayed for a long time or your flight is cancelled, you might also get: A refund A different flight option Compensation to make up for the trouble Don’t forget to ask airline representatives about these entitlements if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation. Enter Air Flight Delay Compensation Flight delays from Enter Air can be really annoying. However there’s a bright side: if you’re delayed for more than three hours owing to the airline’s fault, you might be able to get some compensation. Laws in the UK and EU are on your side. You could receive up to €600 per person. What counts is when you land, not when you take off. So monitor your arrival time if you want to seek compensation. The amount you receive depends on the length of your journey. A brief trip won’t be compensated as highly as a longer flight, even if they’re both delayed for the same duration. Interested in learning exactly how much you could get? Check out the table below to see what compensation you could receive: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km Enter Air Flight Cancellation Compensation The European Union has regulations to assist you if your flight gets cancelled. Here’s the important information: If your flight gets cancelled within two weeks of your planned travel date, you may be entitled to compensation of up to €600. But keep in mind – the airline can avoid paying if they rebook you on a different flight that aligns closely with your original schedule. The airline can avoid paying you if they provide an alternative flight that meets the following conditions: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight If you choose to board a different flight from the airline, you’re still eligible for compensation. What matters most is your arrival time at your destination. The amount you could receive is determined by a couple of points: The distance of your flight How late you arrive As a result, even if the new flight doesn’t get there on time, you could still be eligible for compensation. Refer to the table below to understand better: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not get any compensation. How to Claim Compensation from Enter Air It’s crucial to know how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s how to do it: Complete this form. You’ll need to provide details such as your flight number, date, and the problem you faced. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will make every effort to get you your compensation. You only incur a fee if we win your case. Remember that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed as a result of operational issues or mechanical problems, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you have a right to compensation. Which Enter Air Flights are Covered by EU261? The EU’s air passenger protection laws have a wide-ranging scope. They apply to any flight taking off from an airport within an EU country and any flight coming into an airport in an EU member state if the flight is operated by an EU airline. ItineraryCovered by EU 261Flights departing EU airports✅ CoveredFlights arriving at EU airports✅ Covered These regulations also apply to airlines from Switzerland, Iceland, and Norway. This means if you’re traveling with any airline to, within, or from Europe, you probably have these rights. It’s helpful to understand these laws – they’re there to assist you if problems occur with your flight. They make sure you’re not left on your own when your travel plans fall through. When You Are Not Entitled to Compensation Enter Air is not always responsible when flights are delayed or cancelled. Sometimes, things happen that the airline can’t control, like extreme weather or unforeseen issues. For example, if there’s unexpected severe weather, an emergency at the airport, or a strike by air traffic controllers, Enter Air is not liable. These are called “extraordinary circumstances” that the airline has no control over. When these situations occur, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.