Handling flight issues can be quite upsetting. However, the positive thing is that the European Union has regulations to assist travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s a good idea to know about these regulations. They can be useful if your flight is disrupted.
These protections are known as air passenger rights, which are legal entitlements under EU regulation that safeguard travelers in cases of flight cancellations, delays, and overbookings.
Being aware of your options can make handling travel issues less stressful. While it won’t make your flight go any faster, it can reduce your anxiety when things go wrong.
Passenger Rights under EU Regulation 261/2004
If your flight faces disruptions in the EU, you’ll get help. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages;
- Accommodation if you’re stranded overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund;
- An alternative flight;
- Compensation to make up for the inconvenience.
Don’t forget to inquire with airline workers about these things if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
Enter Air Flight Delay Compensation
Flight delays from Enter Air can be really annoying. However there’s some good news: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could get up to €600 per person. What matters is when you reach your destination, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A brief trip won’t yield as much as a long one, even if they’re both delayed the same amount of time.
Interested in learning exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Enter Air delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Enter Air Flight Cancellation Compensation
The European Union has regulations to assist you in case of flight cancellation. Here’s what you need to know:
If your flight is cancelled less than two weeks before you’re supposed to leave, you may be entitled to compensation of up to €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The carrier can bypass compensation if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board a different flight from the airline, you can still get compensation. The key factor is when you reach your final destination.
Your potential compensation is determined by two factors:
- The length of your flight
- How late you arrive
So, even if you arrive later than planned, you may still receive some compensation.
Check out the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Enter Air
It’s crucial to understand the process of claiming the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:
- Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
Remember that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed because of operational issues or mechanical problems, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you are entitled to compensation.
Which Enter Air Flights are Covered by EU261?
The air passenger protection regulations of the European Union have a wide-ranging scope. They apply to all flights departing from a European Union member state airport and any flight coming into a European Union member state airport if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline within, to, or from Europe, you likely have these rights. It’s helpful to know about these regulations – they’re in place to help you if problems occur with your flight. They guarantee you’re not left on your own when your travel plans don’t work out.
When You Are Not Entitled to Compensation
Enter Air isn’t always responsible when flights are delayed or cancelled. Sometimes, events occur that the airline is powerless against, like extreme weather or unforeseen issues.
For example, if there’s an abrupt major weather event, an airport emergency, or air traffic controllers go on strike, Enter Air is not liable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties arise. However, Enter Air must prove that the cancellation or delay was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
06.01.202609:30 | Enter Air 6062 | (DUS) (PRN) | Delayed | Claim Refund |
02.01.202616:40 | Enter Air | (SKG) (BVA) | Delayed | Claim Refund |
02.01.202609:35 | Enter Air | (NWI) (KAO) | Delayed | Claim Refund |
02.01.202604:35 | Enter Air | (POZ) (VAR) | Delayed | Claim Refund |
01.01.202614:50 | Enter Air | (TFS) (WAW) | Delayed | Claim Refund |
31.12.202520:00 | Enter Air 7197 | (PHC) (LOS) | Delayed | Claim Refund |
31.12.202518:10 | Enter Air 7196 | (ABV) (PHC) | Delayed | Claim Refund |
31.12.202514:30 | Enter Air 7194 | (LOS) (PHC) | Delayed | Claim Refund |
31.12.202512:05 | Enter Air 6632 | (PRN) (MUC) | Delayed | Claim Refund |
31.12.202504:30 | Enter Air 5004 | (HRG) (WAW) | Delayed | Claim Refund |
30.12.202515:45 | Enter Air 4554 | (RMF) (WAW) | Delayed | Claim Refund |
30.12.202515:40 | Enter Air | (LPA) (WAW) | Delayed | Claim Refund |
30.12.202512:35 | Enter Air 7558 | (LPA) (WAW) | Delayed | Claim Refund |
30.12.202509:00 | Enter Air 6062 | (DUS) (PRN) | Delayed | Claim Refund |
29.12.202518:15 | Enter Air 5104 | (SID) (KTW) | Delayed | Claim Refund |
28.12.202517:50 | Enter Air 1877 | (WAW) (RKT) | Delayed | Claim Refund |
28.12.202513:00 | Enter Air | (BTS) (SKG) | Delayed | Claim Refund |
27.12.202511:50 | Enter Air | (KTW) (FNC) | Delayed | Claim Refund |
27.12.202511:35 | Enter Air | (ACE) (KTW) | Delayed | Claim Refund |
27.12.202510:55 | Enter Air 4004 | (SSH) (KTW) | Delayed | Claim Refund |
27.12.202510:05 | Enter Air 7991 | (KTW) (AYT) | Delayed | Claim Refund |
26.12.202522:20 | Enter Air 7854 | (DWC) (KTW) | Delayed | Claim Refund |
26.12.202518:10 | Enter Air 6063 | (PRN) (DUS) | Delayed | Claim Refund |
26.12.202512:35 | Enter Air 7013 | (POZ) (DWC) | Delayed | Claim Refund |
26.12.202511:40 | Enter Air 7853 | (KTW) (DWC) | Delayed | Claim Refund |
26.12.202505:55 | Enter Air 7103 | (WAW) (BVC) | Delayed | Claim Refund |
25.12.202514:50 | Enter Air | (TFS) (WAW) | Delayed | Claim Refund |
25.12.202514:30 | Enter Air 4534 | (RMF) (WAW) | Delayed | Claim Refund |
25.12.202511:50 | Enter Air 5353 | (WAW) (HRG) | Delayed | Claim Refund |
25.12.202501:20 | Enter Air 4323 | (POZ) (HRG) | Delayed | Claim Refund |
24.12.202508:00 | Enter Air | (LBA) (BTS) | Delayed | Claim Refund |
23.12.202514:50 | Enter Air 4753 | (KRK) (RMF) | Delayed | Claim Refund |
23.12.202509:50 | Enter Air 4754 | (RMF) (KRK) | Delayed | Claim Refund |
