TAROM Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Handling flight issues can be very annoying. However, the bright side is that the European Union has laws to assist travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s a good idea to understand these protections. They can help you out if your flight gets messed up.

Understanding your rights can make managing travel complications less stressful. While it won’t speed up your journey, it can reduce your anxiety when things go wrong.

Passenger Rights under EU Regulation 261/2004

If your flight has problems in the European Union, you’ll get help. EU laws ensure airlines look after their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Refreshments and snacks
  • A hotel room if you’re stuck overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also get:

  • A refund
  • A different flight option
  • Compensation to make up for the inconvenience

Don’t forget to ask airline representatives about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.

TAROM Flight Delay Compensation

Delays with flights from TAROM can be very frustrating. However there’s a bright side: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are in your favor. You could be eligible for up to €600 per person. What matters is when you arrive, not when you depart. So keep an eye on your arrival time if you want to seek compensation.

The amount you receive depends on how far you’re flying. A short flight won’t yield as much as a long one, even if they’re both delayed the same amount of time.

Curious about exactly how much you could get? Check out the table below to see the potential reimbursement amounts:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

TAROM Flight Cancellation Compensation

Europe has laws to assist you if your flight gets cancelled. Here’s what you should know:

If your flight is cancelled within two weeks of your scheduled departure, you could be eligible for compensation as much as €600. But there’s a catch – the airline doesn’t have to pay if they rebook you on a different flight that doesn’t mess up your plans too much.

The carrier can bypass compensation if they arrange a replacement flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you agree to take a different flight from the airline, you can still receive compensation. The key factor is when you reach your final destination.

How much money you might get depends on two things:

  1. How far you’re flying
  2. How late you arrive

Therefore, even if you arrive later than planned, you could still be eligible for compensation.

Look at the table below to understand better:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to compensation.

How to Claim Compensation from TAROM

It’s crucial to know how to request the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:

  • Fill in this form. You’ll need to provide details like your flight number, date, and the problem you faced.
  • Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will strive to get you your compensation. You only pay us if we win your case.

Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed as a result of operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you qualify for compensation.

Which TAROM Flights are Covered by EU261?

The EU’s air passenger protection laws are comprehensive in scope. They cover all flights departing from an airport in an EU member state and every flight landing at an airport within an EU country if the flight is operated by an EU airline.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These regulations also apply to airlines from Switzerland, Iceland, and Norway. This means if you’re traveling with any airline within, to, or from Europe, you likely have these rights. It’s good to know about these laws – they’re in place to assist you if problems occur with your flight. They make sure you’re not left on your own when your trip arrangements don’t work out.

When You Are Not Entitled to Compensation

TAROM is not always responsible when flights are delayed or cancelled. At times, events occur that the airline can’t control, like severe weather conditions or unexpected problems.

For instance, if there’s an abrupt major weather event, an emergency at the airport, or air traffic controllers go on strike, TAROM isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these things happen, you probably won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties occur.

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