Dealing with flight disruptions can be very annoying. However, the good news is that the European Union has regulations to help travelers when things get messed up. If you’re traveling by air in the EU, it’s a good idea to understand these regulations. They can help you out if your flight is disrupted.
These protections are known as air passenger rights, which are legal entitlements under EU law that safeguard travelers in cases of flight delays, cancellations, and overbookings.
Being aware of your options can make handling travel issues much easier. While it won’t get you to your destination quicker, it can make you more relaxed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s aid available in the case of a flight disruption. EU laws guarantee airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Refreshments and snacks;
- Accommodation if you’re stranded overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund;
- A different flight option;
- Compensation to make up for the inconvenience.
Remember to inquire with airline staff about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
HiSky Flight Delay Compensation
Flight delays from HiSky can be really annoying. However there’s a bright side: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could be eligible for up to €600 per person. What is important is when you reach your destination, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A short flight won’t get you as much money as a long one, even if they’re both delayed the same amount of time.
Want to know exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for HiSky delay compensation, simply enter your flight details into the our claim checker to verify your rights.
HiSky Flight Cancellation Compensation
The EU has regulations to assist you if your flight gets cancelled. Here’s the important information:
If your flight is cancelled within two weeks of your scheduled departure, you may be entitled to compensation of up to €600. However, there’s a condition – the airline can avoid paying if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The airline may not need to compensate you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take an alternative flight from the airline, you can still receive compensation. What matters most is your arrival time at your destination.
How much money you might get is based on two factors:
- How far you’re flying
- The time difference between the scheduled and actual arrival
As a result, even if the alternative flight is delayed, you could still be eligible for compensation.
Look at the table below to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from HiSky
It’s crucial to understand how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s how to do it:
- Fill in our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will strive to secure your compensation. You only incur a fee if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances like severe weather or air traffic control decisions, you have a right to compensation.
Which HiSky Flights are Covered by EU261?
The European Union’s laws for protecting air passengers have a wide-ranging scope. They cover all flights departing from an airport within an EU country and every flight landing at an airport in an EU member state when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Switzerland, Iceland, and Norway. This means if you’re traveling with any airline to, within, or from Europe, you most likely have these rights. It’s good to know about these regulations – they exist to help you if problems occur with your flight. They ensure you’re not stranded when your trip arrangements fall through.
When You Are Not Entitled to Compensation
HiSky isn’t always responsible when flights are delayed or cancelled. At times, events occur that the airline can’t control, like really bad weather or unexpected problems.
For example, if there’s an abrupt major weather event, an urgent situation at the airport, or an air traffic control strike, HiSky isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these things happen, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues occur. However, HiSky must prove that the cancellation or delay was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
05.01.202623:55 | HiSky 474 | (DUB) (RMO) | Delayed | Claim Refund |
05.01.202622:50 | HiSky 412 | (STN) (RMO) | Delayed | Claim Refund |
05.01.202615:00 | HiSky 236 | (TLV) (OTP) | Delayed | Claim Refund |
05.01.202613:30 | HiSky 246 | (BRU) (OTP) | Delayed | Claim Refund |
05.01.202613:30 | HiSky 8178 | (DOH) (OTP) | Delayed | Claim Refund |
05.01.202611:30 | HiSky 235 | (OTP) (TLV) | Delayed | Claim Refund |
02.01.202623:00 | HiSky 474 | (DUB) (RMO) | Delayed | Claim Refund |
01.01.202623:00 | HiSky 474 | (DUB) (RMO) | Delayed | Claim Refund |
01.01.202617:15 | HiSky 225 | (BAY) (BVA) | Delayed | Claim Refund |
30.12.202516:40 | HiSky 446 | (BVA) (RMO) | Delayed | Claim Refund |
29.12.202519:00 | HiSky 7911 | (OTP) (HRG) | Delayed | Claim Refund |
29.12.202507:00 | HiSky 764 | (OTP) (OMR) | Delayed | Claim Refund |
28.12.202515:20 | HiSky 446 | (BVA) (RMO) | Delayed | Claim Refund |
28.12.202515:20 | HiSky 446 | (BVA) (RMO) | Delayed | Claim Refund |
27.12.202515:50 | HiSky 244 | (DUB) (IAS) | Delayed | Claim Refund |
26.12.202520:30 | HiSky 8569 | (OTP) (MLE) | Delayed | Claim Refund |
26.12.202510:15 | HiSky 263 | (OTP) (BCN) | Delayed | Claim Refund |
26.12.202509:35 | HiSky 101 | (OTP) (JFK) | Delayed | Claim Refund |
26.12.202507:00 | HiSky 8811 | (OTP) (HRG) | Delayed | Claim Refund |
25.12.202518:00 | HiSky 763 | (OMR) (OTP) | Delayed | Claim Refund |
25.12.202512:45 | HiSky 712 | (STN) (OMR) | Delayed | Claim Refund |
25.12.202509:30 | HiSky 226 | (BVA) (BAY) | Delayed | Claim Refund |
24.12.202518:55 | HiSky 474 | (DUB) (RMO) | Delayed | Claim Refund |
23.12.202516:40 | HiSky 446 | (BVA) (RMO) | Delayed | Claim Refund |
23.12.202516:40 | HiSky 446 | (BVA) (RMO) | Delayed | Claim Refund |
23.12.202509:40 | HiSky 404 | (DUS) (RMO) | Delayed | Claim Refund |
08.12.202509:00 | HiSky 761 | (OMR) (OTP) | Delayed | Claim Refund |
07.12.202520:00 | HiSky 257 | (OTP) (DUB) | Delayed | Claim Refund |
07.12.202520:00 | HiSky 237 | (OTP) (TLV) | Delayed | Claim Refund |
07.12.202519:30 | HiSky 8711 | (OTP) (HRG) | Delayed | Claim Refund |
07.12.202519:20 | HiSky 276 | (OTP) (CLJ) | Delayed | Claim Refund |
07.12.202513:15 | HiSky 225 | (BAY) (BVA) | Delayed | Claim Refund |
06.12.202514:20 | HiSky 7612 | (HRG) (OTP) | Delayed | Claim Refund |
06.12.202513:00 | HiSky 473 | (RMO) (DUB) | Delayed | Claim Refund |
06.12.202510:15 | HiSky 8614 | (SSH) (OTP) | Delayed | Claim Refund |
06.12.202508:30 | HiSky 402 | (FRA) (RMO) | Delayed | Claim Refund |
06.12.202507:40 | HiSky 278 | (OTP) (CLJ) | Delayed | Claim Refund |
06.12.202506:00 | HiSky 481 | (RMO) (OTP) | Delayed | Claim Refund |
05.12.202523:00 | HiSky 474 | (DUB) (RMO) | Delayed | Claim Refund |
05.12.202521:50 | HiSky 258 | (DUB) (OTP) | Delayed | Claim Refund |
05.12.202519:00 | HiSky 764 | (OTP) (OMR) | Delayed | Claim Refund |
05.12.202519:00 | HiSky 276 | (OTP) (CLJ) | Delayed | Claim Refund |
05.12.202519:00 | HiSky 255 | (OTP) (TSR) | Delayed | Claim Refund |
05.12.202515:40 | HiSky 404 | (DUS) (RMO) | Delayed | Claim Refund |
05.12.202513:30 | HiSky 246 | (BRU) (OTP) | Delayed | Claim Refund |
05.12.202513:25 | HiSky 222 | (CDG) (OTP) | Delayed | Claim Refund |
04.12.202515:20 | HiSky 446 | (BVA) (RMO) | Delayed | Claim Refund |
03.12.202520:20 | HiSky 256 | (TSR) (OTP) | Delayed | Claim Refund |
03.12.202508:20 | HiSky 254 | (TSR) (OTP) | Delayed | Claim Refund |
02.12.202521:00 | HiSky 256 | (TSR) (OTP) | Delayed | Claim Refund |
02.12.202520:20 | HiSky 276 | (CLJ) (OMR) | Delayed | Claim Refund |
01.12.202519:00 | HiSky 762 | (OTP) (OMR) | Delayed | Claim Refund |
01.12.202519:00 | HiSky 276 | (OTP) (CLJ) | Delayed | Claim Refund |
01.12.202513:30 | HiSky 246 | (BRU) (OTP) | Delayed | Claim Refund |
30.11.202518:10 | HiSky 482 | (OTP) (RMO) | Delayed | Claim Refund |
30.11.202517:50 | HiSky 256 | (TSR) (OTP) | Delayed | Claim Refund |
30.11.202516:30 | HiSky 255 | (OTP) (TSR) | Delayed | Claim Refund |
30.11.202515:50 | HiSky 7774 | (SLL) (OTP) | Delayed | Claim Refund |
30.11.202515:40 | HiSky 202 | (FRA) (OTP) | Delayed | Claim Refund |
30.11.202513:00 | HiSky 761 | (OMR) (OTP) | Delayed | Claim Refund |
29.11.202523:55 | HiSky 474 | (DUB) (RMO) | Delayed | Claim Refund |
29.11.202509:00 | HiSky 762 | (OTP) (OMR) | Delayed | Claim Refund |
28.11.202523:00 | HiSky 474 | (DUB) (RMO) | Delayed | Claim Refund |
28.11.202519:00 | HiSky 255 | (OTP) (TSR) | Delayed | Claim Refund |
28.11.202519:00 | HiSky 276 | (OTP) (CLJ) | Delayed | Claim Refund |
28.11.202519:00 | HiSky 257 | (OTP) (DUB) | Delayed | Claim Refund |
28.11.202519:00 | HiSky 764 | (OTP) (OMR) | Delayed | Claim Refund |
28.11.202517:00 | HiSky 275 | (CLJ) (OTP) | Delayed | Claim Refund |
28.11.202513:55 | HiSky 102 | (JFK) (OTP) | Delayed | Claim Refund |
28.11.202513:25 | HiSky 222 | (CDG) (OTP) | Delayed | Claim Refund |
27.11.202523:40 | HiSky 458 | (TLV) (RMO) | Delayed | Claim Refund |
27.11.202523:30 | HiSky 238 | (TLV) (OTP) | Delayed | Claim Refund |
27.11.202520:20 | HiSky 256 | (TSR) (OTP) | Delayed | Claim Refund |
27.11.202520:00 | HiSky 457 | (RMO) (TLV) | Delayed | Claim Refund |
27.11.202518:00 | HiSky 763 | (OMR) (OTP) | Delayed | Claim Refund |
27.11.202515:20 | HiSky 446 | (BVA) (RMO) | Delayed | Claim Refund |
26.11.202514:00 | HiSky 236 | (TLV) (OTP) | Delayed | Claim Refund |
25.11.202519:00 | HiSky 762 | (OTP) (OMR) | Delayed | Claim Refund |
24.11.202515:00 | HiSky 236 | (TLV) (OTP) | Delayed | Claim Refund |
24.11.202511:30 | HiSky 235 | (OTP) (TLV) | Delayed | Claim Refund |
24.11.202510:20 | HiSky 221 | (OTP) (CDG) | Delayed | Claim Refund |
24.11.202507:00 | HiSky 764 | (OTP) (OMR) | Delayed | Claim Refund |
24.11.202507:00 | HiSky 253 | (OTP) (TSR) | Delayed | Claim Refund |
23.11.202520:00 | HiSky 237 | (OTP) (TLV) | Delayed | Claim Refund |
23.11.202519:20 | HiSky 276 | (OTP) (CLJ) | Delayed | Claim Refund |
23.11.202518:10 | HiSky 482 | (OTP) (RMO) | Delayed | Claim Refund |
23.11.202517:50 | HiSky 256 | (TSR) (OTP) | Delayed | Claim Refund |
23.11.202516:30 | HiSky 255 | (OTP) (TSR) | Delayed | Claim Refund |
23.11.202516:30 | HiSky 481 | (RMO) (OTP) | Delayed | Claim Refund |
23.11.202516:20 | HiSky 7774 | (SLL) (OTP) | Delayed | Claim Refund |
23.11.202515:00 | HiSky 275 | (CLJ) (OTP) | Delayed | Claim Refund |
