Dealing with flight disruptions can be very annoying. However, the good news is that the European Union has laws to help travelers when things get messed up. If you’re flying in the EU, it’s a good idea to understand these regulations. They can help you out if your flight is disrupted. Being aware of your options can make managing travel problems a lot simpler. While it won’t get you to your destination quicker, it can reduce your anxiety when things go wrong. Passenger Rights under EU Regulation 261/2004 EU air passengers are protected if their flight experiences difficulties. EU laws guarantee airlines assist their passengers when things go wrong. When flights are delayed or cancelled, airlines must offer you: Meals and beverages Accommodation if you’re stranded overnight Transportation to and from the hotel Two free phone calls, emails, or faxes If you’re experiencing a significant delay or your flight is cancelled, you might also get: A refund A different flight option Compensation to make up for the inconvenience Remember to inquire with airline workers about these things if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation. HiSky Flight Delay Compensation Flight delays from HiSky can be really annoying. However there’s some good news: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation. Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What counts is when you reach your destination, not when you take off. So keep an eye on your arrival time if you want to seek compensation. How much you get depends on how far you’re flying. A short flight won’t get you as much money as a longer flight, even if they’re both delayed equally. Want to know exactly how much you could get? Take a look at the table below to see what compensation you could receive: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km HiSky Flight Cancellation Compensation The EU has laws to help you if your flight is cancelled. Here’s what you should know: If your flight is cancelled within two weeks of you’re supposed to leave, you might get compensation of up to €600. But there’s a catch – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t mess up your plans too much. The airline can avoid paying you if they arrange a replacement flight that meets the following conditions: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight If you agree to take a different flight from the airline, you’re still eligible for compensation. What matters most is when you reach your final destination. Your potential compensation depends on two things: The distance of your flight The delay in your arrival Therefore, even if the alternative flight is delayed, you might still get some compensation. Refer to the following table to understand better: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you may not receive any compensation. How to Claim Compensation from HiSky It’s crucial to understand the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s how to do it: Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case. Remember that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed as a result of operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as inclement weather or air traffic control decisions, you have a right to compensation. Which HiSky Flights are Covered by EU261? The European Union’s laws for protecting air passengers are far-reaching. They apply to any flight taking off from a European Union member state airport and every flight landing at a European Union member state airport provided the airline is based in the EU. ItineraryCovered by EU 261Flights departing EU airports✅ CoveredFlights arriving at EU airports✅ Covered These laws also cover airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline to, from, or within Europe, you most likely have these rights. It’s helpful to understand these laws – they’re in place to help you if something goes wrong with your flight. They make sure you’re not left on your own when your trip arrangements go awry. When You Are Not Entitled to Compensation HiSky isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, events occur that the airline has no control over, like really bad weather or unforeseen issues. For instance, if there’s unexpected severe weather, an airport emergency, or an air traffic control strike, HiSky isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over. When these events take place, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues come up.