Coping with flight problems can be really frustrating. However, the bright side is that the European Union has laws to assist travelers when things get messed up. If you’re taking a plane in the EU, it’s wise to understand these protections. They can be useful if your flight is disrupted.
Understanding your rights can make managing travel issues less stressful. While it won’t get you to your destination quicker, it can reduce your anxiety when things go wrong.
Passenger Rights under EU Regulation 261/2004
If your flight faces disruptions in the EU, you’ll get support. EU laws guarantee airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Remember to ask airline staff about these things if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Sundair Flight Delay Compensation
Flight delays from Sundair can be really annoying. However there’s some good news: if you’re delayed for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could get up to €600 per person. What matters is when you arrive, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on the length of your journey. A brief trip won’t get you as much money as a long one, even if they’re both delayed the same amount of time.
Interested in learning exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Sundair Flight Cancellation Compensation
The European Union has regulations to assist you if your flight is cancelled. Here’s what you should know:
If your flight is cancelled less than two weeks before your planned travel date, you could be eligible for compensation as much as €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The airline may not need to compensate you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board a different flight from the airline, you can still get compensation. What matters most is your arrival time at your destination.
The amount you could receive is determined by two things:
- How far you’re flying
- How late you arrive
Therefore, even if you arrive later than planned, you may still receive some compensation.
Look at the following table for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Sundair
It’s crucial to know how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s how to do it:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will do our best to obtain your rightful compensation. You are only charged if we win your case.
Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed due to operational issues or mechanical problems, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you are entitled to compensation.
Which Sundair Flights are Covered by EU261?
The air passenger protection regulations of the European Union have a wide-ranging scope. They cover every flight leaving an airport in an EU member state and any flight coming into an airport within an EU country when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline to, from, or within Europe, you most likely have these rights. It’s good to know about these laws – they’re there to support you if something goes wrong with your flight. They ensure you’re not left on your own when your trip arrangements don’t work out.
When You Are Not Entitled to Compensation
Sundair isn’t necessarily at fault when flights are delayed or cancelled. Sometimes, events occur that the airline is powerless against, like severe weather conditions or unforeseen issues.
For example, if there’s an abrupt major weather event, an urgent situation at the airport, or a strike by air traffic controllers, Sundair cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.