Dealing with flight disruptions can be very annoying. However, the bright side is that the European Union has regulations to support travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s smart to understand these regulations. They can help you out if your flight gets messed up.
Being aware of your options can make handling travel problems a lot simpler. While it won’t speed up your journey, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Food and drinks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to ask airline representatives about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
KLM Flight Delay Compensation
Delays with flights from KLM can be really annoying. However there’s some good news: if you’re stranded for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could get up to €600 per person. What counts is when you land, not when you take off. So pay attention to your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A short flight won’t be compensated as highly as a long one, even if they’re both delayed equally.
Curious about exactly how much you could get? Take a look at the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
KLM Flight Cancellation Compensation
The European Union has regulations to help you if your flight gets cancelled. Here’s what you should know:
In the event of a flight cancellation less than two weeks before your planned travel date, you could be eligible for compensation up to €600. But keep in mind – the airline doesn’t have to pay if they can get you on another flight that doesn’t significantly disrupt your travel.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board a different flight from the airline, you can still get compensation. The key factor is your arrival time at your destination.
Your potential compensation is determined by two factors:
- How far you’re flying
- The delay in your arrival
As a result, even if the alternative flight is delayed, you may still receive some compensation.
Refer to the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from KLM
It’s crucial to understand how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed due to operational issues or technical issues, if it was not caused by extraordinary circumstances like severe weather or air traffic control decisions, you are entitled to compensation.
Which KLM Flights are Covered by EU261?
The air passenger protection regulations of the European Union are comprehensive in scope. They cover every flight leaving an airport in an EU member state and to all flights arriving at a European Union member state airport if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, within, or from Europe, you probably have these rights. It’s good to be aware of these regulations – they’re in place to support you if problems occur with your flight. They make sure you’re not stranded when your trip arrangements fall through.
When You Are Not Entitled to Compensation
KLM isn’t necessarily responsible when flights are delayed or cancelled. At times, situations arise that the airline is powerless against, like severe weather conditions or unexpected problems.
For example, if there’s unexpected severe weather, an urgent situation at the airport, or an air traffic control strike, KLM is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
15.07.202517:25 | KLM 3738 | Bangkok (BKK) Phnom Penh (SAI) | Delayed | Claim Refund |
15.07.202516:50 | KLM 3571 | Tunis (TUN) Paris (CDG) | Cancelled | Claim Refund |
15.07.202514:25 | KLM 2737 | Timisoara (TSR) Bucharest (OTP) | Delayed | Claim Refund |
15.07.202514:10 | KLM 2422 | Paris (CDG) Tunis (TUN) | Cancelled | Claim Refund |
15.07.202512:40 | KLM 2710 | Bucharest (OTP) Timisoara (TSR) | Delayed | Claim Refund |
15.07.202511:30 | KLM 1325 | Amsterdam (AMS) Krakow (KRK) | Delayed | Claim Refund |
15.07.202510:30 | KLM 4590 | Johannesburg (JNB) Bulawayo (BUQ) | Delayed | Claim Refund |
15.07.202507:20 | KLM 2176 | Paris (CDG) Tunis (TUN) | Delayed | Claim Refund |
15.07.202507:15 | KLM 9235 | Buenos Aires (EZE) Tucuman (TUC) | Delayed | Claim Refund |
14.07.202522:20 | KLM 2157 | Hong Kong (HKG) Paris (CDG) | Delayed | Claim Refund |
14.07.202521:22 | KLM 6442 | Atlanta (ATL) Chicago (GTR) | Delayed | Claim Refund |
14.07.202521:20 | KLM 1247 | Amsterdam (AMS) Linkoping (LPI) | Delayed | Claim Refund |
14.07.202520:20 | KLM 6234 | Los Angeles (SMF) Seattle (SEA) | Delayed | Claim Refund |
14.07.202519:40 | KLM 9547 | Billund (BLL) Sorv?gur (FAE) | Delayed | Claim Refund |
14.07.202517:50 | KLM 7219 | Seattle (SEA) San Francisco (SFO) | Delayed | Claim Refund |
14.07.202517:38 | KLM 6234 | Seattle (SEA) Los Angeles (SMF) | Delayed | Claim Refund |
14.07.202517:35 | KLM 4823 | Seattle (SEA) London (LHR) | Delayed | Claim Refund |
14.07.202517:05 | KLM 8411 | Kalmar (KLR) Stockholm (ARN) | Delayed | Claim Refund |
14.07.202516:20 | KLM 5982 | Boise (BOI) Seattle (SEA) | Delayed | Claim Refund |
14.07.202515:35 | KLM 2889 | Aalborg (AAL) Copenhagen (CPH) | Delayed | Claim Refund |
14.07.202514:35 | KLM 8800 | Shanghai (XIY) Karamay (KRY) | Delayed | Claim Refund |
14.07.202514:20 | KLM 1306 | Gdansk (GDN) Amsterdam (AMS) | Delayed | Claim Refund |
14.07.202513:45 | KLM 5028 | Seattle (SEA) Portland (PDX) | Delayed | Claim Refund |
14.07.202513:38 | KLM 6244 | Seattle (SEA) Vancouver (YVR) | Delayed | Claim Refund |
14.07.202513:30 | KLM 2001 | Seattle (SEA) Paris (CDG) | Delayed | Claim Refund |
14.07.202512:10 | KLM 2885 | Aalborg (AAL) Copenhagen (CPH) | Delayed | Claim Refund |
14.07.202511:50 | KLM 2255 | Paris (CDG) Ndjamena (NDJ) | Delayed | Claim Refund |
14.07.202511:45 | KLM 1818 | Frankfurt (FRA) Amsterdam (AMS) | Cancelled | Claim Refund |
14.07.202511:30 | KLM 1325 | Amsterdam (AMS) Krakow (KRK) | Delayed | Claim Refund |
14.07.202510:35 | KLM 4566 | Johannesburg (JNB) Richards Bay (RCB) | Delayed | Claim Refund |
14.07.202510:30 | KLM 4590 | Johannesburg (JNB) Bulawayo (BUQ) | Delayed | Claim Refund |
14.07.202510:25 | KLM 2084 | Paris (CDG) Seattle (SEA) | Delayed | Claim Refund |
14.07.202509:40 | KLM 4059 | Jakarta (CGK) Ambon (AMQ) | Delayed | Claim Refund |
14.07.202509:15 | KLM 1323 | Amsterdam (AMS) Krakow (KRK) | Delayed | Claim Refund |
13.07.202523:00 | KLM 3765 | Xiamen (XMN) Changsha (CSX) | Delayed | Claim Refund |
13.07.202522:00 | KLM 2298 | Paris (CDG) Tokyo (HND) | Delayed | Claim Refund |
13.07.202521:30 | KLM 7264 | Seattle (SEA) Eugene (EUG) | Delayed | Claim Refund |
13.07.202521:20 | KLM 1247 | Amsterdam (AMS) Linkoping (LPI) | Delayed | Claim Refund |
13.07.202521:10 | KLM 9247 | San Juan (UAQ) Buenos Aires (AEP) | Delayed | Claim Refund |
13.07.202521:05 | KLM 7368 | Salt Lake City (SLC) Seattle (SEA) | Delayed | Claim Refund |
13.07.202520:30 | KLM 5530 | Seattle (SEA) Anchorage (ANC) | Delayed | Claim Refund |
13.07.202520:20 | KLM 5061 | Los Angeles (SMF) Seattle (SEA) | Delayed | Claim Refund |
13.07.202519:59 | KLM 6236 | Seattle (SEA) Los Angeles (SMF) | Delayed | Claim Refund |
13.07.202519:59 | KLM 7218 | Seattle (SEA) Bozeman (BZN) | Delayed | Claim Refund |
13.07.202519:50 | KLM 7286 | Seattle (SEA) Vancouver (YVR) | Delayed | Claim Refund |
13.07.202519:35 | KLM 3396 | Seoul (ICN) Busan (PUS) | Delayed | Claim Refund |
13.07.202519:10 | KLM 9160 | Seoul (ICN) Sydney (SYD) | Delayed | Claim Refund |
13.07.202518:59 | KLM 7356 | Santa Ana (SNA) Seattle (SEA) | Delayed | Claim Refund |
13.07.202518:40 | KLM 4258 | Seoul (ICN) Fukuoka (FUK) | Delayed | Claim Refund |
13.07.202517:45 | KLM 5124 | Seattle (SEA) Salt Lake City (SLC) | Delayed | Claim Refund |
13.07.202517:45 | KLM 3820 | Edinburgh (EDI) Orkney Island (KOI) | Delayed | Claim Refund |
13.07.202516:55 | KLM 1328 | Krakow (KRK) Amsterdam (AMS) | Delayed | Claim Refund |
13.07.202516:25 | KLM 5984 | Seattle (SEA) Boise (BOI) | Delayed | Claim Refund |
13.07.202516:20 | KLM 5982 | Boise (BOI) Seattle (SEA) | Delayed | Claim Refund |
13.07.202516:20 | KLM 3819 | Orkney Island (KOI) Aberdeen (ABZ) | Delayed | Claim Refund |
13.07.202515:59 | KLM 5994 | Seattle (SEA) Honolulu (HNL) | Delayed | Claim Refund |
13.07.202515:45 | KLM 9384 | Sao Paulo (GRU) Ilheus (IOS) | Delayed | Claim Refund |
13.07.202515:25 | KLM 5136 | Salt Lake City (SLC) Seattle (SEA) | Delayed | Claim Refund |
13.07.202514:55 | KLM 1415 | Amsterdam (AMS) Rennes (RNS) | Delayed | Claim Refund |
13.07.202514:55 | KLM 3175 | Glasgow (GLA) Stornoway (SYY) | Delayed | Claim Refund |
13.07.202514:35 | KLM 1327 | Amsterdam (AMS) Krakow (KRK) | Delayed | Claim Refund |
13.07.202514:05 | KLM 4301 | Shenyang (SHE) Yichun (LDS) | Delayed | Claim Refund |
13.07.202514:05 | KLM 5470 | Las Vegas (LAS) Seattle (SEA) | Delayed | Claim Refund |
13.07.202513:55 | KLM 5478 | Santa Ana (SNA) Seattle (SEA) | Delayed | Claim Refund |
13.07.202513:50 | KLM 5563 | Seattle (SEA) Minneapolis (MSP) | Delayed | Claim Refund |
13.07.202513:45 | KLM 7669 | San Diego (SAN) Seattle (SEA) | Delayed | Claim Refund |
13.07.202513:45 | KLM 7253 | San Francisco (SFO) Seattle (SEA) | Delayed | Claim Refund |
13.07.202513:38 | KLM 6244 | Seattle (SEA) Vancouver (YVR) | Delayed | Claim Refund |
13.07.202513:35 | KLM 9032 | Mexico City (MEX) Chetumal (CTM) | Delayed | Claim Refund |
13.07.202512:07 | KLM 5713 | Nashville (BNA) New York (JFK) | Delayed | Claim Refund |
13.07.202512:00 | KLM 6719 | Bozeman (BZN) Seattle (SEA) | Delayed | Claim Refund |
13.07.202511:32 | KLM 6497 | San Jose (SJC) Seattle (SEA) | Delayed | Claim Refund |
13.07.202511:15 | KLM 6935 | Portland (PDX) Seattle (SEA) | Delayed | Claim Refund |
13.07.202511:15 | KLM 7284 | Seattle (SEA) Salt Lake City (SLC) | Delayed | Claim Refund |
13.07.202510:30 | KLM 4590 | Johannesburg (JNB) Bulawayo (BUQ) | Delayed | Claim Refund |
13.07.202510:20 | KLM 6033 | Amsterdam (AMS) Seattle (SEA) | Delayed | Claim Refund |
13.07.202509:40 | KLM 4059 | Jakarta (CGK) Ambon (AMQ) | Delayed | Claim Refund |
13.07.202509:25 | KLM 9582 | Calgary (YYC) Brandon (YBR) | Delayed | Claim Refund |
13.07.202509:05 | KLM 2073 | Paris (CDG) Krakow (KRK) | Delayed | Claim Refund |
13.07.202508:30 | KLM 1752 | Hamburg (HAM) Amsterdam (AMS) | Cancelled | Claim Refund |
13.07.202507:05 | KLM 7713 | Chicago (DAL) Atlanta (ATL) | Delayed | Claim Refund |
12.07.202522:55 | KLM 8556 | Copenhagen (CPH) Klaipeda (PLQ) | Delayed | Claim Refund |
12.07.202522:42 | KLM 6837 | Honolulu (HNL) Seattle (SEA) | Cancelled | Claim Refund |
12.07.202521:20 | KLM 1247 | Amsterdam (AMS) Linkoping (LPI) | Delayed | Claim Refund |
12.07.202520:35 | KLM 6422 | Atlanta (ATL) Dothan (DHN) | Delayed | Claim Refund |
12.07.202518:35 | KLM 9172 | Leknes (LKN) Bodo (BOO) | Delayed | Claim Refund |
12.07.202518:00 | KLM 7528 | Seattle (SEA) Denver (DEN) | Delayed | Claim Refund |
12.07.202517:56 | KLM 6526 | Indianapolis (IND) Detroit (DTW) | Cancelled | Claim Refund |
12.07.202517:40 | KLM 2806 | Bergen (BGO) Haugesund (HAU) | Delayed | Claim Refund |
12.07.202516:20 | KLM 5982 | Boise (BOI) Seattle (SEA) | Delayed | Claim Refund |
12.07.202516:15 | KLM 3062 | London (LHR) Derry (LDY) | Delayed | Claim Refund |
12.07.202516:03 | KLM 5502 | Seattle (SEA) Portland (PDX) | Delayed | Claim Refund |
12.07.202515:40 | KLM 6242 | Seattle (SEA) Vancouver (YVR) | Delayed | Claim Refund |
12.07.202515:40 | KLM 4579 | Bloemfontein (BFN) Johannesburg (JNB) | Delayed | Claim Refund |
12.07.202515:40 | KLM 8593 | Haugesund (HAU) Oslo (OSL) | Delayed | Claim Refund |
12.07.202515:35 | KLM 7695 | Vancouver (YVR) Seattle (SEA) | Delayed | Claim Refund |
12.07.202515:25 | KLM 5136 | Salt Lake City (SLC) Seattle (SEA) | Delayed | Claim Refund |
12.07.202515:00 | KLM 8550 | Oslo (OSL) Oslo (KSU) | Delayed | Claim Refund |
12.07.202514:40 | KLM 6038 | Amsterdam (AMS) Seattle (SEA) | Delayed | Claim Refund |
12.07.202514:35 | KLM 6232 | Seattle (SEA) San Jose (SJC) | Delayed | Claim Refund |
