Dealing with flight problems can be really frustrating. However, the positive thing is that the European Union has laws to help travelers when things go wrong. If you’re taking a plane in the EU, it’s a good idea to be aware of these protections. They can be useful if your flight goes off course.
These protections are known as air passenger rights, which are legal entitlements under EU law that safeguard travelers in cases of flight cancellations, delays, and overbookings.
Knowing what you’re entitled to can make managing travel problems a lot simpler. While it won’t get you to your destination quicker, it can make you more relaxed when things go wrong.
Passenger Rights under EU Regulation 261/2004
If your flight encounters issues in the EU, you’ll get help. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks;
- Accommodation if you’re stuck overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund;
- A different flight option;
- Compensation to make up for the inconvenience.
Don’t forget to inquire with airline staff about these entitlements if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
Discover Airlines Flight Delay Compensation
Delays with flights from Discover Airlines can be really annoying. However there’s a silver lining: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could get up to €600 per person. What counts is when you land, not when you leave. So pay attention to your arrival time if you want to seek flight delay compensation.
The amount you receive depends on the length of your journey. A brief trip won’t get you as much money as a long one, even if they’re both delayed equally.
Curious about exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Discover Airlines delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Discover Airlines Flight Cancellation Compensation
Europe has laws to help you in case of flight cancellation. Here’s what you need to know:
If your flight gets cancelled within two weeks of your scheduled departure, you could be eligible for compensation of up to €600. But keep in mind – the airline doesn’t have to pay if they can get you on another flight that doesn’t significantly disrupt your travel.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take an alternative flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.
How much money you might get depends on two things:
- The distance of your flight
- The time difference between the scheduled and actual arrival
So, even if you arrive later than planned, you may still receive some compensation.
Check out the table below for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Discover Airlines
It’s important to be aware of how to request the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Fill in this form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws thoroughly and will make every effort to get you your compensation. You only incur a fee if we win your case.
Don’t forget that it is your right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed because of operational issues or technical issues, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you qualify for compensation.
Which Discover Airlines Flights are Covered by EU261?
The European Union’s laws for protecting air passengers have a wide-ranging scope. They apply to all flights departing from an airport in an EU member state and any flight coming into an airport in an EU member state provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline to, from, or within Europe, you likely have these rights. It’s important to be aware of these regulations – they’re in place to help you if problems occur with your flight. They make sure you’re not stranded when your trip arrangements don’t work out.
When You Are Not Entitled to Compensation
Discover Airlines isn’t necessarily responsible when flights are delayed or cancelled. Occasionally, events occur that the airline is powerless against, like severe weather conditions or unforeseen issues.
For example, if there’s unexpected severe weather, an airport emergency, or a strike by air traffic controllers, Discover Airlines isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you are unlikely to get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues occur. However, Discover Airlines must prove that the cancellation or delay was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.11.202520:30 | Eurowings 9825 | Rome (MXP) Dusseldorf (DUS) | Delayed | Claim Refund |
07.11.202519:30 | Eurowings 2759 | Vienna (VIE) Stuttgart (STR) | Delayed | Claim Refund |
07.11.202518:30 | Eurowings 7274 | Hamburg (HAM) Salzburg (SZG) | Delayed | Claim Refund |
07.11.202518:10 | Eurowings 8102 | Malaga (AGP) Vilnius (VNO) | Delayed | Claim Refund |
07.11.202518:00 | Eurowings 5073 | Heraklion (HER) Dusseldorf (DUS) | Delayed | Claim Refund |
07.11.202515:05 | Eurowings 7675 | Heraklion (HER) Hamburg (HAM) | Delayed | Claim Refund |
07.11.202513:45 | Eurowings 7762 | Hamburg (HAM) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202513:00 | Eurowings 9981 | Beirut (BEY) Dusseldorf (DUS) | Delayed | Claim Refund |
07.11.202512:55 | Eurowings 5072 | Dusseldorf (DUS) Heraklion (HER) | Delayed | Claim Refund |
07.11.202510:10 | Eurowings 7521 | Barcelona (BCN) Hamburg (HAM) | Delayed | Claim Refund |
07.11.202509:45 | Eurowings 7761 | Zurich (ZRH) Hamburg (HAM) | Delayed | Claim Refund |
07.11.202508:50 | Eurowings 4290 | Prague (PRG) Beirut (BEY) | Delayed | Claim Refund |
07.11.202508:40 | Eurowings 9761 | Zurich (ZRH) Dusseldorf (DUS) | Delayed | Claim Refund |
07.11.202508:15 | Eurowings 1152 | Stuttgart (STR) Dubai (DXB) | Delayed | Claim Refund |
07.11.202508:10 | Eurowings 7581 | Palma Mallorca (PMI) Hamburg (HAM) | Delayed | Claim Refund |
07.11.202507:40 | Eurowings 7760 | Hamburg (HAM) Zurich (ZRH) | Delayed | Claim Refund |
07.11.202507:15 | Eurowings 2460 | Stuttgart (STR) London (LHR) | Delayed | Claim Refund |
07.11.202507:10 | Eurowings 8186 | Berlin (BER) Las Palmas (LPA) | Delayed | Claim Refund |
07.11.202507:00 | Eurowings 1168 | Hanover (HAJ) Dubai (DWC) | Delayed | Claim Refund |
07.11.202506:50 | Eurowings 2840 | Stuttgart (STR) Rome (LIN) | Delayed | Claim Refund |
07.11.202506:20 | Eurowings 2536 | Stuttgart (STR) Malaga (AGP) | Delayed | Claim Refund |
06.11.202520:40 | Eurowings 7825 | Rome (MXP) Hamburg (HAM) | Delayed | Claim Refund |
06.11.202520:30 | Eurowings 7405 | Paris (CDG) Hamburg (HAM) | Delayed | Claim Refund |
06.11.202520:15 | Eurowings 7765 | Zurich (ZRH) Hamburg (HAM) | Delayed | Claim Refund |
06.11.202519:45 | Eurowings 3591 | Palma Mallorca (PMI) Hanover (HAJ) | Delayed | Claim Refund |
06.11.202519:05 | Eurowings 7174 | Hamburg (HAM) Munich (MUC) | Delayed | Claim Refund |
06.11.202518:10 | Eurowings 7764 | Hamburg (HAM) Zurich (ZRH) | Delayed | Claim Refund |
06.11.202515:50 | Eurowings 7463 | London (LHR) Hamburg (HAM) | Delayed | Claim Refund |
06.11.202514:45 | Eurowings 7521 | Barcelona (BCN) Hamburg (HAM) | Delayed | Claim Refund |
06.11.202514:30 | Eurowings 3183 | Porto (OPO) Prague (PRG) | Delayed | Claim Refund |
06.11.202514:20 | Eurowings 7977 | Erbil (EBL) Hamburg (HAM) | Delayed | Claim Refund |
06.11.202511:15 | Eurowings 4 | Cologne (CGN) Berlin (BER) | Delayed | Claim Refund |
06.11.202509:45 | Eurowings 7761 | Zurich (ZRH) Hamburg (HAM) | Delayed | Claim Refund |
06.11.202508:40 | Eurowings 9761 | Zurich (ZRH) Dusseldorf (DUS) | Delayed | Claim Refund |
06.11.202507:25 | Eurowings 8996 | Berlin (BER) Erbil (EBL) | Delayed | Claim Refund |
06.11.202506:40 | Eurowings 3540 | Hanover (HAJ) Hurghada (HRG) | Delayed | Claim Refund |
06.11.202506:00 | Eurowings 3892 | Hanover (HAJ) Beirut (BEY) | Delayed | Claim Refund |
05.11.202520:10 | Eurowings 769 | Zurich (ZRH) Cologne (CGN) | Delayed | Claim Refund |
05.11.202519:50 | Eurowings 7047 | Stuttgart (STR) Hamburg (HAM) | Delayed | Claim Refund |
05.11.202519:35 | Eurowings 7825 | Rome (MXP) Hamburg (HAM) | Delayed | Claim Refund |
05.11.202519:35 | Eurowings 7755 | Vienna (VIE) Hamburg (HAM) | Delayed | Claim Refund |
05.11.202517:00 | Eurowings 4338 | Salzburg (SZG) Dusseldorf (DUS) | Delayed | Claim Refund |
05.11.202516:30 | Eurowings 7267 | Las Palmas (LPA) Hamburg (HAM) | Delayed | Claim Refund |
05.11.202516:20 | Eurowings 8187 | Las Palmas (LPA) Berlin (BER) | Delayed | Claim Refund |
05.11.202515:00 | Eurowings 5216 | Salzburg (SZG) Frankfurt (FRA) | Delayed | Claim Refund |
05.11.202508:30 | Eurowings 763 | Zurich (ZRH) Cologne (CGN) | Delayed | Claim Refund |
05.11.202507:30 | Eurowings 9980 | Dusseldorf (DUS) Beirut (BEY) | Delayed | Claim Refund |
04.11.202517:50 | Eurowings 6851 | Hanover (HAJ) Palma Mallorca (PMI) | Delayed | Claim Refund |
04.11.202517:45 | Eurowings 7987 | Marsa Alam (RMF) Hamburg (HAM) | Delayed | Claim Refund |
04.11.202517:30 | Eurowings 7582 | Hamburg (HAM) Palma Mallorca (PMI) | Delayed | Claim Refund |
04.11.202516:45 | Eurowings 7985 | Split (SPU) Hamburg (HAM) | Delayed | Claim Refund |
04.11.202515:55 | Eurowings 7603 | Lisbon (LIS) Hamburg (HAM) | Delayed | Claim Refund |
04.11.202515:00 | Eurowings 6950 | Hamburg (HAM) Castellon de la Plana (CDT) | Delayed | Claim Refund |
04.11.202510:45 | Eurowings 3591 | Palma Mallorca (PMI) Hanover (HAJ) | Delayed | Claim Refund |
04.11.202509:45 | Eurowings 461 | London (LHR) Cologne (CGN) | Delayed | Claim Refund |
04.11.202506:45 | Eurowings 762 | Cologne (CGN) Zurich (ZRH) | Delayed | Claim Refund |
03.11.202521:05 | Eurowings 7175 | Munich (MUC) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202519:50 | Eurowings 9039 | Hamburg (HAM) Dusseldorf (DUS) | Delayed | Claim Refund |
03.11.202519:40 | Eurowings 9085 | Munich (MUC) Dusseldorf (DUS) | Delayed | Claim Refund |
03.11.202519:20 | Eurowings 7465 | London (LHR) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202519:05 | Eurowings 7174 | Hamburg (HAM) Munich (MUC) | Delayed | Claim Refund |
03.11.202518:45 | Eurowings 9537 | Malaga (AGP) Dusseldorf (DUS) | Delayed | Claim Refund |
03.11.202518:40 | Eurowings 7046 | Hamburg (HAM) Stuttgart (STR) | Delayed | Claim Refund |
03.11.202518:40 | Eurowings 9033 | Hamburg (HAM) Dusseldorf (DUS) | Delayed | Claim Refund |
03.11.202518:10 | Eurowings 9038 | Dusseldorf (DUS) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202518:05 | Eurowings 7643 | Faro (FAO) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202518:05 | Eurowings 3591 | Palma Mallorca (PMI) Hanover (HAJ) | Delayed | Claim Refund |
03.11.202518:00 | Eurowings 7983 | Hurghada (HRG) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202517:50 | Eurowings 9084 | Dusseldorf (DUS) Munich (MUC) | Delayed | Claim Refund |
03.11.202517:15 | Eurowings 3870 | Hanover (HAJ) Rome (BGY) | Delayed | Claim Refund |
03.11.202517:10 | Eurowings 3886 | Hanover (HAJ) Rome (FCO) | Delayed | Claim Refund |
03.11.202516:55 | Eurowings 6950 | Dusseldorf (DUS) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202516:35 | Eurowings 7979 | Tel Aviv Yafo (TLV) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202516:30 | Eurowings 7520 | Hamburg (HAM) Barcelona (BCN) | Delayed | Claim Refund |
03.11.202516:20 | Eurowings 7527 | Puerto del Rosario (FUE) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202516:15 | Eurowings 7813 | Venice (VCE) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202515:50 | Eurowings 7463 | London (LHR) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202515:45 | Eurowings 7267 | Las Palmas (LPA) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202515:10 | Eurowings 7753 | Vienna (VIE) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202515:00 | Eurowings 7642 | Hamburg (HAM) Faro (FAO) | Delayed | Claim Refund |
03.11.202514:20 | Eurowings 3887 | Rome (FCO) Hanover (HAJ) | Delayed | Claim Refund |
03.11.202514:10 | Eurowings 7887 | Rome (FCO) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202514:05 | Eurowings 7585 | Palma Mallorca (PMI) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202514:00 | Eurowings 7763 | Zurich (ZRH) Hamburg (HAM) | Delayed | Claim Refund |
03.11.202512:05 | Eurowings 8181 | Puerto del Rosario (FUE) Berlin (BER) | Delayed | Claim Refund |
03.11.202512:00 | Eurowings 7762 | Hamburg (HAM) Zurich (ZRH) | Delayed | Claim Refund |
03.11.202511:20 | Eurowings 3543 | Funchal (FNC) Hanover (HAJ) | Delayed | Claim Refund |
03.11.202511:00 | Eurowings 8220 | Berlin (BER) Gothenburg (GOT) | Delayed | Claim Refund |
03.11.202511:00 | Eurowings 2673 | Heraklion (HER) Stuttgart (STR) | Delayed | Claim Refund |
03.11.202510:40 | Eurowings 2002 | Stuttgart (STR) Berlin (BER) | Delayed | Claim Refund |
03.11.202508:40 | Eurowings 8001 | Stuttgart (STR) Berlin (BER) | Delayed | Claim Refund |
03.11.202506:50 | Eurowings 2000 | Stuttgart (STR) Berlin (BER) | Delayed | Claim Refund |
03.11.202506:45 | Eurowings 8760 | Berlin (BER) Zurich (ZRH) | Delayed | Claim Refund |
02.11.202520:25 | Eurowings 6892 | Palma Mallorca (PMI) Berlin (BER) | Delayed | Claim Refund |
02.11.202519:50 | Eurowings 7317 | Kos (KGS) Hamburg (HAM) | Delayed | Claim Refund |
02.11.202519:00 | Eurowings 1285 | Tel Aviv Yafo (TLV) Prague (PRG) | Delayed | Claim Refund |
02.11.202518:50 | Eurowings 9336 | Dusseldorf (DUS) Birmingham (BHX) | Delayed | Claim Refund |
02.11.202518:05 | Eurowings 6871 | Graz (GRZ) Palma Mallorca (PMI) | Delayed | Claim Refund |
02.11.202517:40 | Eurowings 3537 | Las Palmas (LPA) Hanover (HAJ) | Delayed | Claim Refund |
02.11.202517:05 | Eurowings 3019 | Canary (TFS) Prague (PRG) | Delayed | Claim Refund |
