Coping with flight disruptions can be quite upsetting. However, the good news is that the European Union has regulations to assist travelers when things get messed up. If you’re flying in the EU, it’s smart to know about these regulations. They can come in handy if your flight goes off course. Knowing what you’re entitled to can make dealing with travel issues much easier. While it won’t get you to your destination quicker, it can help you feel less stressed when things go wrong. Passenger Rights under EU Regulation 261/2004 EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines take care of their passengers when things go wrong. When flights are delayed or cancelled, airlines must provide you: Refreshments and snacks Accommodation if you’re stuck overnight Transportation to and from the hotel Two free phone calls, emails, or faxes If you’re delayed for a long time or your flight is cancelled, you might also be entitled to: A refund An alternative flight Compensation to make up for the trouble Don’t forget to ask airline staff about these entitlements if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation. Discover Airlines Flight Delay Compensation Delays with flights from Discover Airlines can be really annoying. However there’s some good news: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation. Regulations in the UK and EU are on your side. You could receive up to €600 per person. What is important is when you land, not when you take off. So pay attention to your arrival time if you want to seek compensation. Your compensation depends on your flight distance. A short flight won’t yield as much as a longer flight, even if they’re both delayed equally. Interested in learning exactly how much you could get? Check out the table below to see what compensation you could receive: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km Discover Airlines Flight Cancellation Compensation The EU has laws to protect you in case of flight cancellation. Here’s the important information: In the event of a flight cancellation within two weeks of you’re supposed to leave, you may be entitled to compensation up to €600. However, there’s a condition – the airline doesn’t have to pay if they rebook you on a different flight that doesn’t significantly disrupt your travel. The airline may not need to compensate you if they offer you a new flight that meets the following conditions: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight If you choose to board a different flight from the airline, you’re still eligible for compensation. The most important thing is your arrival time at your destination. The amount you could receive is based on two things: The length of your flight The time difference between the scheduled and actual arrival So, even if you arrive later than planned, you might still get some compensation. Refer to the table below to see more details: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not get any compensation. How to Claim Compensation from Discover Airlines It’s important to know the process of claiming the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do: Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will do our best to secure your compensation. You only pay us if we win your case. Keep in mind that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you qualify for compensation. Which Discover Airlines Flights are Covered by EU261? The European Union’s laws for protecting air passengers are comprehensive in scope. They cover all flights departing from a European Union member state airport and to all flights arriving at a European Union member state airport when an EU-based airline operates the flight. ItineraryCovered by EU 261Flights departing EU airports✅ CoveredFlights arriving at EU airports✅ Covered These laws also include airlines from Switzerland, Iceland, and Norway. This means when you travel with any airline within, to, or from Europe, you probably have these rights. It’s important to understand these laws – they’re there to support you if issues arise with your flight. They make sure you’re not stranded when your trip arrangements fall through. When You Are Not Entitled to Compensation Discover Airlines isn’t necessarily responsible when flights are delayed or cancelled. At times, situations arise that the airline has no control over, like extreme weather or unforeseen issues. For instance, if there’s a sudden storm, an emergency at the airport, or air traffic controllers go on strike, Discover Airlines cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about. When these situations occur, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties arise.