Handling flight problems can be very annoying. However, the positive thing is that the European Union has laws to support travelers when things get messed up. If you’re taking a plane in the EU, it’s a good idea to understand these regulations. They can come in handy if your flight gets messed up.
Knowing what you’re entitled to can make dealing with travel problems less stressful. While it won’t make your flight go any faster, it can reduce your anxiety when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s assistance available in the case of a flight disruption. EU laws ensure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Remember to inquire with airline representatives about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Discover Airlines Flight Delay Compensation
Travel setbacks from Discover Airlines can be really annoying. However there’s a silver lining: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could be eligible for up to €600 per person. What counts is when you land, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A short flight won’t yield as much as a long one, even if they’re both delayed for the same duration.
Curious about exactly how much you could get? Check out the table below to see what compensation you could receive:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Discover Airlines Flight Cancellation Compensation
Europe has regulations to assist you if your flight is cancelled. Here’s what you should know:
If your flight is cancelled less than two weeks before your planned travel date, you might get compensation of up to €600. However, there’s a condition – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they provide an alternative flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board another flight from the airline, you can still receive compensation. The most important thing is when you reach your final destination.
How much money you might get is based on a couple of points:
- The distance of your flight
- The time difference between the scheduled and actual arrival
Therefore, even if the alternative flight is delayed, you could still be eligible for compensation.
Refer to the following table to understand better:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Discover Airlines
It’s essential to know how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:
- Complete our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
Don’t forget that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed because of operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as inclement weather or air traffic control decisions, you qualify for compensation.
Which Discover Airlines Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They apply to all flights departing from a European Union member state airport and to all flights arriving at a European Union member state airport if the flight is operated by an EU airline.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Switzerland, Iceland, and Norway. This means if you’re traveling with any airline to, from, or within Europe, you most likely have these rights. It’s good to know about these regulations – they exist to assist you if something goes wrong with your flight. They ensure you’re not abandoned when your travel plans fall through.
When You Are Not Entitled to Compensation
Discover Airlines is not always responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline has no control over, like severe weather conditions or unexpected problems.
For instance, if there’s unexpected severe weather, an emergency at the airport, or a strike by air traffic controllers, Discover Airlines cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Flight number | Route | Status | Compensation |
---|---|---|---|---|
11.07.202519:25 | Eurowings 2042 | Stuttgart (STR) Hamburg (HAM) | Cancelled | Claim Refund |
11.07.202516:55 | Eurowings 2544 | Stuttgart (STR) Ibiza (IBZ) | Delayed | Claim Refund |
11.07.202516:15 | Eurowings 7045 | Stuttgart (STR) Hamburg (HAM) | Delayed | Claim Refund |
11.07.202516:10 | Eurowings 8005 | Stuttgart (STR) Berlin (BER) | Delayed | Claim Refund |
11.07.202516:10 | Eurowings 2230 | Stuttgart (STR) Kos (KGS) | Delayed | Claim Refund |
11.07.202507:20 | Eurowings 2420 | Stuttgart (STR) Nice (NCE) | Delayed | Claim Refund |
11.07.202506:40 | Eurowings 2000 | Stuttgart (STR) Berlin (BER) | Delayed | Claim Refund |
11.07.202506:10 | Eurowings 2964 | Stuttgart (STR) Split (SPU) | Delayed | Claim Refund |
11.07.202506:00 | Eurowings 2688 | Stuttgart (STR) Kavala (KVA) | Delayed | Claim Refund |
09.07.202514:55 | Eurowings 4369 | Palma Mallorca (PMI) Salzburg (SZG) | Delayed | Claim Refund |
09.07.202514:50 | Eurowings 972 | Cologne (CGN) Zagreb (ZAG) | Delayed | Claim Refund |
09.07.202513:10 | Eurowings 2516 | Stuttgart (STR) Bilbao (BIO) | Delayed | Claim Refund |
09.07.202513:05 | Eurowings 4363 | Olbia (OLB) Salzburg (SZG) | Delayed | Claim Refund |
09.07.202511:55 | Eurowings 2966 | Stuttgart (STR) Zadar (ZAD) | Delayed | Claim Refund |
09.07.202511:30 | Eurowings 9518 | Dusseldorf (DUS) Bilbao (BIO) | Delayed | Claim Refund |
09.07.202510:50 | Eurowings 9996 | Dusseldorf (DUS) Marsa Alam (RMF) | Delayed | Claim Refund |
09.07.202510:20 | Eurowings 4505 | Kos (KGS) Graz (GRZ) | Delayed | Claim Refund |
09.07.202509:45 | Eurowings 844 | Cologne (CGN) Olbia (OLB) | Delayed | Claim Refund |
09.07.202509:10 | Eurowings 877 | Bari (BRI) Cologne (CGN) | Delayed | Claim Refund |
09.07.202508:15 | Eurowings 8581 | Palma Mallorca (PMI) Berlin (BER) | Delayed | Claim Refund |
09.07.202508:10 | Eurowings 6810 | Palma Mallorca (PMI) Zurich (BSL) | Delayed | Claim Refund |
08.07.202521:05 | Eurowings 2785 | Budapest (BUD) Stuttgart (STR) | Delayed | Claim Refund |
08.07.202520:45 | Eurowings 7405 | Paris (CDG) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202520:40 | Eurowings 7175 | Munich (MUC) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202520:35 | Eurowings 7277 | Salzburg (SZG) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202520:30 | Eurowings 769 | Zurich (ZRH) Cologne (CGN) | Delayed | Claim Refund |
08.07.202520:10 | Eurowings 8989 | Split (SPU) Berlin (BER) | Delayed | Claim Refund |
08.07.202519:45 | Eurowings 7675 | Heraklion (HER) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202519:35 | Eurowings 7589 | Palma Mallorca (PMI) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202519:25 | Eurowings 7465 | London (LHR) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202519:15 | Eurowings 8679 | Heraklion (HER) Berlin (BER) | Delayed | Claim Refund |
08.07.202519:05 | Eurowings 2784 | Stuttgart (STR) Budapest (BUD) | Delayed | Claim Refund |
08.07.202518:40 | Eurowings 7174 | Hamburg (HAM) Munich (MUC) | Delayed | Claim Refund |
08.07.202518:30 | Eurowings 7 | Berlin (BER) Cologne (CGN) | Delayed | Claim Refund |
08.07.202518:30 | Eurowings 7815 | Catania (CTA) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202518:25 | Eurowings 7584 | Hamburg (HAM) Palma Mallorca (PMI) | Delayed | Claim Refund |
08.07.202518:20 | Eurowings 7317 | Kos (KGS) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202517:40 | Eurowings 7824 | Hamburg (HAM) Rome (MXP) | Delayed | Claim Refund |
08.07.202517:25 | Eurowings 9764 | Dusseldorf (DUS) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202516:25 | Eurowings | Vienna (VIE) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202516:10 | Eurowings 9036 | Dusseldorf (DUS) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202516:05 | Eurowings 7588 | Hamburg (HAM) Palma Mallorca (PMI) | Delayed | Claim Refund |
08.07.202515:55 | Eurowings 7763 | Zurich (ZRH) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202515:55 | Eurowings 7763 | Zurich (ZRH) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202515:25 | Eurowings 7887 | Rome (FCO) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202515:10 | Eurowings 7515 | Ibiza (IBZ) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202515:00 | Eurowings 7585 | Palma Mallorca (PMI) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202514:50 | Eurowings 7463 | London (LHR) Hamburg (HAM) | Delayed | Claim Refund |
08.07.202514:05 | Eurowings 6838 | Palma Mallorca (PMI) Paderborn (PAD) | Delayed | Claim Refund |
08.07.202511:20 | Eurowings 4094 | Dortmund (DTM) Palma Mallorca (PMI) | Delayed | Claim Refund |
08.07.202508:00 | Eurowings 4095 | Palma Mallorca (PMI) Dortmund (DTM) | Delayed | Claim Refund |
08.07.202506:50 | Eurowings 9636 | Dusseldorf (DUS) Kos (KGS) | Delayed | Claim Refund |
08.07.202506:50 | Eurowings 9742 | Dusseldorf (DUS) Geneva (GVA) | Delayed | Claim Refund |
08.07.202506:45 | Eurowings 9602 | Dusseldorf (DUS) Lisbon (LIS) | Delayed | Claim Refund |
08.07.202506:40 | Eurowings 4335 | Dusseldorf (DUS) Salzburg (SZG) | Delayed | Claim Refund |
08.07.202506:40 | Eurowings 9330 | Dusseldorf (DUS) Birmingham (BHX) | Delayed | Claim Refund |
08.07.202506:35 | Eurowings 9638 | Dusseldorf (DUS) Samos (SMI) | Delayed | Claim Refund |
08.07.202506:30 | Eurowings 9574 | Dusseldorf (DUS) Palma Mallorca (PMI) | Delayed | Claim Refund |
08.07.202506:30 | Eurowings 9773 | Prague (PRG) Dusseldorf (DUS) | Delayed | Claim Refund |
08.07.202506:25 | Eurowings 9440 | Dusseldorf (DUS) Barcelona (BCN) | Delayed | Claim Refund |
07.07.202521:30 | Eurowings 6905 | Rome (LIN) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202520:50 | Eurowings 4339 | Dusseldorf (DUS) Salzburg (SZG) | Delayed | Claim Refund |
07.07.202520:45 | Eurowings 9771 | Prague (PRG) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202520:40 | Eurowings 9245 | Copenhagen (CPH) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202520:35 | Eurowings 9093 | Munich (MUC) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202519:35 | Eurowings 9587 | Palma Mallorca (PMI) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202519:35 | Eurowings 9537 | Malaga (AGP) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202519:35 | Eurowings 9223 | Gothenburg (GOT) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202519:25 | Eurowings 8673 | Rhodes (RHO) Berlin (BER) | Delayed | Claim Refund |
07.07.202519:25 | Eurowings 8679 | Heraklion (HER) Berlin (BER) | Delayed | Claim Refund |
07.07.202519:05 | Eurowings 4338 | Salzburg (SZG) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202519:00 | Eurowings 9151 | Tbilisi (TBS) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202518:50 | Eurowings 9334 | Dusseldorf (DUS) Birmingham (BHX) | Delayed | Claim Refund |
07.07.202518:45 | Eurowings 9513 | Malaga (AGP) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202518:30 | Eurowings 9038 | Dusseldorf (DUS) Hamburg (HAM) | Delayed | Claim Refund |
07.07.202518:30 | Eurowings 9824 | Dusseldorf (DUS) Rome (MXP) | Delayed | Claim Refund |
07.07.202517:45 | Eurowings 9217 | Stockholm (ARN) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202517:05 | Eurowings 4530 | Graz (GRZ) Heraklion (HER) | Delayed | Claim Refund |
07.07.202516:35 | Eurowings 9823 | Rome (MXP) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202516:25 | Eurowings 9586 | Dusseldorf (DUS) Palma Mallorca (PMI) | Delayed | Claim Refund |
07.07.202516:00 | Eurowings 9502 | Dusseldorf (DUS) Ibiza (IBZ) | Delayed | Claim Refund |
07.07.202515:40 | Eurowings 9763 | Zurich (ZRH) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202515:20 | Eurowings 9046 | Dusseldorf (DUS) Berlin (BER) | Delayed | Claim Refund |
07.07.202515:20 | Eurowings 9046 | Dusseldorf (DUS) Berlin (BER) | Delayed | Claim Refund |
07.07.202515:15 | Eurowings 9733 | Krakow (KRK) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202515:15 | Eurowings 9753 | Vienna (VIE) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202515:10 | Eurowings 6802 | Palma Mallorca (PMI) Dresden (DRS) | Delayed | Claim Refund |
07.07.202515:00 | Eurowings 9088 | Dusseldorf (DUS) Munich (MUC) | Delayed | Claim Refund |
07.07.202514:40 | Eurowings 9636 | Dusseldorf (DUS) Kos (KGS) | Delayed | Claim Refund |
07.07.202514:40 | Eurowings 9512 | Dusseldorf (DUS) Malaga (AGP) | Delayed | Claim Refund |
07.07.202514:35 | Eurowings 9613 | Kerkyra (CFU) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202514:30 | Eurowings 7676 | Hamburg (HAM) Heraklion (HER) | Delayed | Claim Refund |
07.07.202514:25 | Eurowings 8585 | Palma Mallorca (PMI) Berlin (BER) | Delayed | Claim Refund |
07.07.202514:25 | Eurowings 9501 | Ibiza (IBZ) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202514:25 | Eurowings 9822 | Dusseldorf (DUS) Rome (MXP) | Delayed | Claim Refund |
07.07.202514:25 | Eurowings 9923 | Belgrade (BEG) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202514:05 | Eurowings 9630 | Dusseldorf (DUS) Rhodes (RHO) | Delayed | Claim Refund |
07.07.202513:50 | Eurowings 9762 | Dusseldorf (DUS) Zurich (ZRH) | Delayed | Claim Refund |
07.07.202513:50 | Eurowings 9845 | Olbia (OLB) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202513:45 | Eurowings 9581 | Palma Mallorca (PMI) Dusseldorf (DUS) | Delayed | Claim Refund |